Blue Ray DVD Access problem

I recently added a new Blue Ray DVD and am having trouble getting to the internet.  I have version 5.5.9195.0-pure0 and the network is working properly on my computers thru DSL connection.  When setting up the blue ray it recognizes the wireless network (belkin) and lets me connect to the network but it is not getting thru to the internet.  Has anyone else had this problem?
TIA
mopilot

Hi,
Do yourself a favor and stop using CCleaner. It can do far more damage to your operating system's registry and system files than help. 
Which program are you using to try to play BluRay disks?
What exactly does the drive not do?
Will it not read CD\DVD disks nor burn CDs or DVDs?
Please identify your notebook completely.
Remove the battery and look in the compartment where the battery was installed. You should see a printed part number and a product name. Please post one or both of them (with all alphanumeric characters here). 
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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