Blue ray reader is no longer working. disc is also stuck in the unit. help!

Several problems have been detected:
My computer doesn't detect  any CD in its unit.
Sometimes it detects the CD but every time I tried to play it, it doesn't work and imediately dissapears from any open menu that refers to it (may be iTunes or Windows Media Player, any program)

That disapearing drive is happening more and more.  Sometimes it is iTunes comflicting with another software, sometimes it is something else.  Check this: http://www.zdnet.com/blog/hardware/itunes-8-can-cause-cddvd-drives-disappear-possible-fix/2600
The solution to opening the drive: there is a small hole in the faceplate that is the manual release.  Staighten out a paperclip and push it into the small hole.  The may be some resistance, but it will release the drive door and the CD/DVD can then be removed.  It might be best to do that with the computer turned off.
{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP.

Similar Messages

  • Samsung SE-506BB Blu-Ray Player/Writer no longer working after latest OS X update

    Since downloading the latest OS X update ("Command Line Developer Tools for OS X Mavericks") that rolled out today, I've discovered that my external Samsung SE-506BB Blu-Ray player will no longer read any discs and that ejecting and restarting the device and updating the device firmware does nothing to solve the problem.
    This exact issue has been reported numerous times since January on these forums
    https://discussions.apple.com/thread/5829322 (1/26)
    https://discussions.apple.com/thread/5836103 (1/27)
    https://discussions.apple.com/thread/5895950 (2/12)
    and in each instance deduced the problem to be the direct result of some software glitch in the most recent Mavericks update.
    Is anyone else experiencing this issue currently and/or managed to fix it on their end? Moreover, admins, what if anything is Apple doing to correct this problem given that it's clearly a persistent issue? Please comment below if you happen to know anything so we can all get to the bottom of this mystery.

    I just noticed this today with my player as well, which had otherwise been working perfectly since first purchasing it a couple of months ago.
    The only source to my immediate problem that I can think of is the "Command Line Developer Tools for OS X Mavericks" update that rolled out today, which I installed shortly before attempting to boot up my drive -- the only thing I can ascertain is that this has to be an ongoing software update issue with Apple that affects some/all of the players with each problematic update round, since others have reported experiencing similar problems from as far back as January.
    Were you able to fix your problem at all?
    Message was edited by: next_imaginaut

  • Upgrading from DVD to blu ray reader

    Hi,
    i am thinking of upgrading my DVD drive to a BLU ray drive the model number is hp pavilion 6121tx please suggest blu ra reader for my system or better if it would be a blu ray reader/writer .
    thank you

    Here are some readers/writers from e-bay that will work, make sure they are SATA interface.
     http://www.ebay.com/sch/i.html?_nkw=laptop+blu-ray​+players&_sacat=0&_odkw=laptop+blu-ray+readers&_os​...
     They are all standard sizes, however some of the new ones are extra slim, make sure and measure you old one to compare. The seller will have this information.
     The face plate and rear mount are reused on the new drive.
      Some Blu-ray playing software, free for HP owners.
     ftp://ftp.hp.com/pub/softpaq/sp53001-53500/sp53029​.exe
     Save the file to the desk top and install it from there, not from a temporary folder. Disable your antivirus and firewall when installing and restart after the installation. Load the Blu-ray automatically with out opening the software.
     I would suggest that you get an external Blu-ray writer, the laptop ones are not that great, the readers are OK though.
     http://www.youtube.com/watch?v=21PmIDbz_go
     http://www.youtube.com/watch?v=piMuG5pFkPI
     There is also one available from HP and it will have the correct face plate and mount on it. The part number is, 641824-001.
     This was taken from your service guide on page 32
     http://h10032.www1.hp.com/ctg/Manual/c02842252.pdf
     Enter the part number here.
     http://h20141.www2.hp.com/Hpparts/Default.aspx?msc​ssid=4D04AEA9A4AD4BBB8D286A3FB5EB24E3
     It's expensive and it's only a reader.

  • Blue-ray reader for lenovo x61s

    Hi i am new to the lenovo forum i am looking if someone can help me my question is can i get a blue ray reader or blue ray burner for my lenovo x61s and if so can someone direct me to the correct one that would fit my model Thanks......
    Solved!
    Go to Solution.

    Blu-ray playback, if that's what your're interested in, probably won't be that great in the X61.  The X61s low voltage CPU probably doesn't have enough processing power for smooth playback.  The graphics card on the X61s unlike newer integrated GPUs cannot help with the decoding.  It's all left to the CPU, which struggles cause it's getting no help from the GPU.
    Latitude 14

  • Blu-Ray reader/writer

    Hi,
    I am looking to purchase 2 Blu-Ray reader/writer units in order to archive off data from Fileservers.
    Can anybody recommend a suitable product? I guess reliability is more important than speed.
    Thank you.

    OS X doesn't support Blu-Ray very well at all.
    Any and all optical media is not considered a good solution for archiving data.
    I suggest that you looking to using disk drive instead.
    |___________________
    Allan

  • I dropped my 2009 MacBook Pro and it will no longer work; I need to re-install the OS software to hopefully restore it: what disk(s) do I use?

    I dropped my 2009 MacBook Pro and it will no longer work; I need to re-install the OS software to hopefully restore it: what OS disk(s) do I use?  This may sound like a stupid question but I'm seeking to buy something inexpensive and need to know if a higher version (other than what was initially installed) will work.

    Bekah1996,
    since you didn’t receive its original grey installation DVDs when you purchased it, you’ll need to contact Apple directly to purchase a replacement pair. (The grey installation discs aren’t available in the Apple stores.) Some Mid 2009 models originally came with 10.5.7 (Leopard), and some originally came with 10.6.0 or 10.6.2 (Snow Leopard). If yours had 10.5.7 installed, then you’ll probably receive a 10.5.7 set of grey discs from Apple. If you’d like to upgrade its OS to anything newer, then you’d also need to purchase the white retail Snow Leopard DVD — but you should wait to see what Apple sends you, since if they send you a 10.6.0 or 10.6.2 set, you wouldn’t need to purchase the white Snow Leopard disc.

  • I have added an iPhone 4 to my household and the wifi in our home no longer works for my iPhone 4S or the new iPhone 4. Both will connect to the wifi, but we are not able to view anything i.e. google just runs circles, app store just runs loading, gps on

    I have added an iPhone 4 to my household and the wifi in our home no longer works for my iPhone 4S or the new iPhone 4. Both will connect to the wifi, but we are not able to view anything i.e. google just runs circles, app store just runs loading, gps on maps not found just runs? I have check all wifi issues with ATT&T, Verizon network all believe that it is the phones? I am confused as my 4S worked fine before adding the 4 to the mix....any thoughts are hits to what to do

    Have you rebooted your home router?

  • Since upgrading to Mavericks, my Canon MP980 printer no longer works. I've tried deleting the printer and adding it again. the process ends with my mac saying the software is not currently available from the software update server.

    Since upgrading to Mavericks, my Canon MP980 printer no longer works. I've tried deleting the printer and adding it again. I've downloaded the driver software from Canon. My Mac dropbox tells me "the selected printer software is available from Apple", but when I click to download it, the process ends with my mac saying the software is not currently available from the software update server.

    Open Finder and click on Go > Go to Folder. Then type
    /Library/Printers/Canon
    and press Enter. This will show the BJPrinter and iJScanner folders. You could try moving or trashing this folder and then installing the driver that you downloaded from Canon again.

  • Just upgraded to Mavericks and my HP6100 printer no longer works, when I try to reload the software it says PowerPC apps no longer supported.  Is there a way to use my HP6100 Printer with Mavericks?

    Just upgraded my 2009 iMac (3.06 Ghz, core 2 duo $GB 1067 Mhz DDR3) to Mavericks OSX 10.9.5 and my HP6100 printer no longer works, when I try to reload the software it says PowerPC apps no longer supported.  Printer says the software was improperly installed. Is there a way to use my HP6100 Printer with Mavericks or do I need to go back to Mountain Lion or Snow Leopard? 

    It's not clear whether your printer is included in the Apple list - there is an Officejet 6100 and a couple of other types. Go to the page linked to above and use the browser search for 6100.
    I'm afraid HP are notorious for not supporting older printers - I had the same problem. Probably they hope you will buy another printer (I did, but it was a Canon). I did look on HP's site and couldn't see a driver - you could give it a try (make sure you have the exactly correct printer name):
    http://www8.hp.com/uk/en/support-search.html?tab=1#/qryterm=HP6100&search_search type=s-002
    Alternatively ou could try Gutenprint (open source software):
    http://gimp-print.sourceforge.net/MacOSX.php
    I found it would indeed drive the printer, but the colour dithering wasn't very satisfactory and the duplex printing bolt-on wouldn't work. However as Gutenprint is free it's worth trying to see if it's any good for you.

  • I woke up this morning and google and gmail no longer work in firefox. I get the endless loop error

    I woke up this morning and google and gmail no longer work in firefox. I get the endless loop error.
    I have the latest version of firefox and it is running under win 7 pro.
    it was working great since I installed it 3 weeks ago and I use it every day.
    the error reads:
    The page isn't redirecting properly
    Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
    This problem can sometimes be caused by disabling or refusing to accept cookies.
    However my cookies are still enabled and and i have never changed my settings

    See also:
    *http://kb.mozillazine.org/The_page_is_not_redirecting_properly
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    If clearing cookies doesn't work then it is possible that the <i>cookies.sqlite</i> file that stores the cookies is corrupted.
    Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
    *https://support.mozilla.org/kb/Cookies

  • My photoshop CS 3 no longer works after my free trial ended.The serial number of CS3 wasn't recognised.

    my photoshop CS 3 no longer works after my free trial ended.The serial number of CS3 wasn't recognised.

    Try uninstalling  all versions of Photoshop then run the Adobe cleaner to make sure all traces are removed.
    Now install cs3 at this point your serial number should work.

  • HT6114 My iMac seems to have frozen during the update- how long should I expect the update to take? The 'installing software update' bar is still showing itself working but has been stuck in the same position for over an hour.

    My iMac seems to have frozen during the update- how long should I expect the update to take? The 'installing software update' bar is still showing itself working but has been stuck in the same position for over an hour. Any thoughts?

    Update2: There is something very wrong with wireless on mountain lion recovery. I don't know what the problem is, but this link may explain:
    http://osxdaily.com/2012/08/10/os-x-mountain-lion-10-8-1-beta-released-for-dev-t esting-may-include-wi-fi-fix/
    Wireless recovery would start out with over 25 hours estimated and kept on failing. It turns out to be a two step process of downloading a few Mbytes then a 4Gbyte .dmg file, but I couldn't even download the Mbyte file. I bought the thunderbolt to gigabit ethernet adapter, plugged it in, restarted recovery and download of a little more than 4Gbytes took less than an hour. My limiting factor was probably comcast home internet rate of 12Mbps. The wi-fi wireless connection should be able to do over 100Mbps, so wireless shouldn't be much slower than wired, except wi-fi wireless is broken. Now that ML is installed and updated, wi-fi seems fine now, as I am using it right now, but I haven't tried downloading a big file yet.
    Don't use wi-fi wireless for Mountain Lion recovery.

  • I have burned to my external blu ray burner 3 times, but twice ended up with glitches in the project. now it stops at 59% and won't finish sharing. How do I get it to finish sharing?

    I have burned to my external blu ray burner 3 times, but twice ended up with glitches in the project. now it stops at 59% and won't finish sharing. How do I get it to finish sharing?

    It's a complex project and there are a lot of possibilities. Among them is the length; there are a number of reports of projects that are approaching 2 hours failing to burn.
    If it's a question of jarring Create Disk into action, one thing that has worked for some users is simply to click on and the Apply button (s) in the Settings pane of the Blu Ray Share window and then hitting Cancel. This can be tested by duplicating your project and selecting a tiny section of your sequence and exporting. Change the Output Device to Hard Drive and see whether Create Disk successfully writes a disk image.
    You can also  check that a specific clip isn't rendering properly. Since the process got to 59%, it may just mean that the burn couldn't be initiated by Create Disk – or it may indicate a problem with a clip toward end of your sequence. (If you can check the log, there may be something useful in there.)
    Use the duplicated project and this time set a range for the last 30 minutes or so of the project and export it, using the Blu Ray destination. Again, set Output Device to HD and see whether it will complete.
    Good luck.
    Russ

  • My earphones will no longer work with my macbook air and the headphone jack is no longer an option for output on the sound menu. Any suggestions?

    My earphones will no longer work with my macbook air and the headphone jack is no longer an option for output on the sound menu. Any suggestions?

    Try deleting the account from Mail and then add it.

  • My 1 week old iPhone 6's power brick does no longer working. Is it covered with the 2 years warranty here in italy? I want a replacement ASAP.

    My 1 week old iPhone 6's power brick does no longer working. Is it covered with the 2 years warranty here in italy? I want a replacement ASAP.

    If your charger is defective, it will be replaced by Apple.  As to your warranty, here in the US the warranty on iPhone is 1 year.  I wasn't aware it is two years in Italy?

Maybe you are looking for

  • Vendor down payment clearing without VAT posting.

    Hello SAP Gurus, I have following issue: Currently our Vendor down payments produce VAT postings when clearing with final invoice, which is correct. But we have some old vendor down payments which does not include VAT and needs to be cleared without

  • UFL 'u212com.dll' that implements this function is missing

    I am attempting to write a user function library for the crystal reports version that ships with Visual Studio 2010. Following the walkthrough on the Business Objects website (although that is for VS2005) I have successfully created my .dll file and

  • WBS Elements

    What are wbs elements in SAP. What is the different b/w internal orders and wbs elements.

  • How to read Business Rule

    Hello Experts, Could you please help me in reading the Business rule: Here, how the values are getting calculated and getting flowed in FXImpact_AVG_P1 flow member? Please help. Regards, Apoorva

  • Problem installing weblogic jdriver for oracle

    Hi , I have installed WLS510 and Oracle8i Personal Edition on windows98. I have put the c:\weblogic\bin\oci815_8 directory in the system path and c:\oracle\ora81\jdbc\lib\classes102.zip in the CLASSPATH Now when I try to test the connection using the