Blue ray will not let me redeem my digital copy on itunes
I just opened a new copy of the "Seven Pounds" Blue Ray DVD and it has a digital copy disc inside...only problem is it will not let me transfer the digital copy to my itunes b/c it was supposed to be redeemed by March 2010....So what do I do now? How can I get the digital copy onto my itunes...I have the code to redeem but it's not working b/c the date is two years past the redemption date....***!!!! PLEASE HELP ME
This is a not infrequent observation here. It's a somewhat underhanded practice by the movie industry and you just have to read the expiration date before buying a movie if you want the digital download too. You can complain to the distributor of the DVD but that's about all that can be done.
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how do i redeem it it will not let me redeem because it said i have already used it but i havent
Hi jdog123456789,
Thanks for visiting Apple Support Communities.
You may find this article helpful if you're not able to redeem an iTunes Store gift code:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
All the best,
Jeremy -
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Hi Caits1988,
If you are having issues updating iTunes on your Windows machine, you may find the following articles helpful:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Apple Support: Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
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- Brenden -
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Re: It says in the corner of my itunes account that i still have money from my itunes gift card that i redeemed, but when i buy a song my billing info pops up. Why can't I use the money? Jul 1, 2011 7:46 AM (in response to kambree)
It is simply asking you to verify your account info. Select None for the CC.
It will still pay with your gift card balance. -
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When i try to update my itunes it will not let me and pops up with an error message i tried to delete itunes and it pops up with the same message. How do i delete it so i can install the new one or how can i update it?
You can use Revo Uninstaller (in Advanced Mode) to Remove iTunes and all its component from the root of your computer and then you can try installing a fresh updated version of iTunes on your Computer.
You will find the Trial version of Revo Uninstaller from the below Link :
http://www.revouninstaller.com/
Note : Use Advanced Mode when searching for leftover files and Select All and Delete All.
Delete all the Apple files in the below given order :
iTunes
Apple Software Update
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Bonjour
Apple Application Support (iTunes 9 or later)
And use the below link to download fresh copy of Updated iTunes :
http://www.apple.com/itunes/download/ -
Trying to download digital version of new movie and will not let me redeem
I am unable to download digital version of new movie
What happens when you try, do you get error messages.
Are you doing this inside of itunes? -
I received a new IPOD nano for CHristmas. Itunes shows it there on summary, it is showing with the eject symbol.
However, when I go to file/sync, it allows me to transfer purchases but not sync it. It also does not show up in my playlist like my older NANO does.
I have reset, I have toggled security on and off. I am current on the software on both my IPOD and ITunes.I was having the same problem...plugged in my new device and although I was able to set it up and it was recognized in iTunes, hit the sync button and nothing...even when it said it was syncing, still nothing. I am not sure this will work for you but I did two things that were suggested in this forum in combination with one another.
First, I plugged my Nano into different USB port on my laptop from the one I was using. when I reconnected, my devie again was displayed in the top right corner. I clicked on it and the summary page appeared. The one thing I hadn't done is go to the "music" tab. When I arrived there I found that the "sync music" tab was unchecked for some reason. I checked the block and instantly the download started.
As I said, I don't know if you have tried this or if it will even work for you but after an hour of frustration...I felt a little silly that it was something so simple I had negelected and thought I would share.
Good luck! -
Iphone will not let me select music via genres in itunes
hello forum. can anyone pls tell me how to make the ipod on my iphone choose music from my genres. in itunes i can select music via genres but when i sync to my iphone the genre button always displays that there is no music in that particular genre even though all my genres are listed. i have also ticked the box in itunes advanced tabs to let itunes organise the music folder.
yes yes and yes. but now the movie has completely disappered from my iTunes and from my iPhone. I had 16 days and 19 hours left to watch my movie when I started it, and after I started it I still had 23 hours to complete it. Now it is completely gone.
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No one here can help you.
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance, or call AppleCare. -
i have the blue scrren of death on my iphone 4s due to the ios7 software malfunction which i am not happpy about. my icloud will not let me log into it which s making e frustrated. i am reciving a new phone but i am worried about losing my contacts how can i see if i can retrevive them once i get a new apple devce please someone help me.
Go to icloud.com from your computer and sign into your account. Any iCloud data you see there will sync to your new phone when you sign into your account.
Also, if you have a recent backup of your phone, restore that backup to your new phone when you get it to transfer your data, settings, apps and other purchased media. More details here: http://support.apple.com/kb/ht2109. -
When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?
For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.
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My iPad is stuck on a blue screen. It will not let me search. It is stuck on Google search page. I cannot get out of there or navigate between bookmarks. Can you help me, please.
Hi wolfsong.warrior,
Reset your device: Press down on the Home and Wake/Sleep buttons at the same time and continue to hold them until the Silver Apple appears (no data will be lost). Once the Home screen comes back up, check to see if everything is working correctly now.
Cheers,
GB -
Itunes store will not let me use the money on my account. It wants to make me use a credit card. I have already redeemed a card yet it does not see it. What's the problem?
Some Purchase require a Credit Card... For example Gifting and In-App Purchases.
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I know my apple ID password but apple will not let me make any purchase without my security Questions, which I can not remember the answers to which is crazy as I have already made purchase and have £10 on my account still to be redeemed!! Please help
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
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