Blue screen 1000007e
So i get a random blue screen now and then.
BCCode: 1000007
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880101CE993
BCP3: FFFFF88005BF74F8
BCP4: FFFFF88005BF6D50
OS VERSION: 6_1_7601
SERVICE PACK: 1_0
PRODUCT: 768 1
We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
We prefer at least 2 DMP files to spot trends and confirm the cause.
Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
Wanikiya and Dyami--Team Zigzag
Similar Messages
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Blue Screen when I plug my Ipod Touch 8GB(Late 2009)
My problem is when I plug my Ipod touch 8gb to my laptop(Acer Aspire 5632wlmi,intel core 2 duo processor T5200-1,60 GHz-533MHz L2 cache,1GBDDR 2,Up to 384MB NVIDIAGeForce GO7300 TurboCache,System: Microsoft XP Professional Version 2002 Service Pack 3,all required updates are done),the windows system detects problem and windows shuts down to prevent damage to my computer,this error message appears in blue screen with the technical information of :
*Stop : 0x00000007E(0x0000005,0X00000000,0xF78FD7C8,0XF78FD4C4) .
When the system goes down,I have to shut pc down from the power button and when I switch my laptop on I receive an error stating that "system has recovered from a serious error " which has signature of:
BCCode : 1000007E BCP1:C000005 BCP2:00000000 BCP3:78FD7C8 BCP4:F78FD4C4 OSVer: 512600 Product:256_1
And error report content is:
C:\DOCUME~1FATIHF~1\LOCALS~1\Temp\WERffa3.dir00\Mini031610-02.dmp
C:\DOCUME~1FATIHF~1\LOCALS~1\Temp\WERffa3.dir00\sysdata.xml
What I have done regarding to try to solve the problem ,but not worked at all:
1-I have uninstalled Itunes ultimate version(iTunes 9.0.3 for Windows XP,Vista or Windows 7) and other Apple related components on my Laptop(apple application support,Apple mobile device support,Apple Software Support,Quicktime etc.)
2- a-I re-installed all components mentioned on step 1 and plugged my Ipod: It works when I plug for first time,then I sync with my audio,art-work folders.Then I unplug my Ipod to listen music and see my Art-work,when I plug my Ipod for 2nd time to my Laptop,it crashes and that same blue screen error occurs.
b- I uninstalled all Apple components and plugged my Ipod to my Laptop,it charges the battery but no blue screen occurs.
3- I reset my Ipod and meanwhile uninstall all Apple components again(exactly like in 1st step) in my laptop,then I re-install all components to my laptop, and follow the same steps as exactly in 2nd step.I plug my Ipod and it works for first time,than I do sync through Itunes again,than I unplug and use my Ipod,when I plug for 2nd time than the same blue screen error appears and laptop crashes.
4- a- I reset my Ipod and Meanwhile uninstalled all Apple components,I re-installed iTunes 8.2.1 for Windows XP,Vista or Windows 7) but the same blue screen occurs.
b- I uninstall iTunes and plugged my Ipod to my laptop,no blue screen occurs.
5- I asked my colleague who has MacBook and plug my Ipod to her MacBook, than open Itunes,but Itunes(iTunes 9.0.3 for Mac OS x) can not see my Ipod as device and I am not able to do anything.
6- I've searched in Apple official websites and Google and many Blogger sites,Fan sites and all other possible technical sites but could not find any solution.
7- I've contacted(phone call) to the Local(Portugal) Support Apple Support Centre and explained all history of the problem clearly.But they could not help me,they advised the same possible solutions which I've already done and they said that they can not do more.And than they gave me a support mail address to contact.([email protected])
8- I've sent an email to [email protected], 2 days later they've answered me with the information that they are phone based support therefore they not provide me support.
Basically I am not able to import or export anything to/from my ipod,anyway all windows is going down.
It is first time I buy Apple product.My friends who have Apple products were generally positive about them,and I was thinking to by a MacBook as well,but after this problem I got doubts and I am not satisfied and happy at all. Since days I am trying to find solutions and find the exact support contacts to get helped with this problem.But could not reach any information. Now I don't have any positive Idea about Apple products or support service.I went to the Techno-Market which I bought the Ipod to change with an Iphone or at least try to have my money back if not possible to swap it with Iphone,but they've told me that it has been more than 15 days and they can not swap it or refund it,even if it was possible they would not refund it because the very sensitive backside of Ipod has some small but visible scratches.
Anyway I can see the difficulty of having Apple product,having support of product and finding the right contacts to communicate is not easy and I would really be very happy if anyone could change this idea of mine with helping me out to use my Ipod with peace and without any other problem.
As you can see,I spent a lot of money to buy it and spent days to find solution to my problem and spent a lot of energy to find right Apple Support contacts to help me with my problem.And I am not able to use my product as I wish.
Please advise me regarding to solve my problem. I hate to deal with courts and other legal ways to take action in those kind of cases. But if not of course it will be my last option to do it so.
I am waiting an answer,please try to answer me as soon as you have an answer for me.
Thanks In advance
Best Regards
PS:If you provide me an email address which I can send all print screens and full blue screen error message .txt I'll contact you soon after receiving your contact.
Fatih
[email protected]Have you tried the following document, kohida?
[What to do when Windows displays a blue screen error message or restarts when syncing the iPhone or iPod touch|http://support.apple.com/kb/TS1502] -
Blue Screen Of Death When Unplugging iPhone 4s(7.0.6)/iPod touch 5th Gen (7.0.4) !!
Now heres a problem i have been facing everytime i try an unplug iphone 4s/ipod touch 5...
and heres what i have tried out after searching the net and this forum
1) tried different usb ports
2) tried different cables all genuine apple products if someone has a reason/solution telling me to use genuine apple product
3) uninstalled drivers but not itunes
4) complete uninstalled itunes (full uninstalllation i mean deleting all files n folders from c drive after uninstalling)
now heres the catch !!
when i uninstall drivers and itunes and try connecting iphone/ipod ,drivers are automatically installed and i guess they are mtp or apple iphone/ipod drivers or whatever.. no when i download latest itunes and install it and connect device all works well... but wghen disconnect device BOOM blue screen of death !!
so i guess itunes is the problem !!! tried the whole thing repeatedly same result
itunes= blue screen of death !!!
hope someone can help me out here !! details of desktop and itunes given below and windows 7 crash report also can give link of dump files if required cause cant attach it here !!
desktop:- windows 7 ultimate 32bits
itunes:- latest itunes 11.1.5.5
after reboot alert:-
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 00041CE6
BCP3: 8E993A74
BCP4: 8E993650
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
help/solutions/links apperciated !! thanks in advance !!Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no player is required to read a burned disc, having a "good" one from a high quality blank will help -
Blue Screen of Death Windows 7 - (64bit) - Locale ID: 1033
Hello there. I've been having issues with the blue screen that has been frequently occurring. I don't know a whole lot about computers so I was hoping if you could help me out. The Information regarding the bluescreen is below.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88004C9EE62
BCP3: FFFFF880039854B8
BCP4: FFFFF88003984D10
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\052214-21200-01.dmp
C:\Users\Spencer\AppData\Local\Temp\WER-111119-0.sysdata.xmlHi,
In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If you don't know where .DMP files are located, here's how to get to them:
1. Navigate to the %systemroot%\Minidump folder.
2. Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Preferred sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers, download managers, etc.
4 (optional): The type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference
between Small Memory Dumps and Kernel-Dumps in the simplest definition is a Kernel-Dump contains
much more information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best
choice. Do note that Kernel-Dumps are much larger in size due to containing much more info, which is why I mentioned upload speed, etc.
If you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload photos and files to Onedrive.
After doing that, to learn how to share the link to the file if you are unaware, please visit the following link -
Share files and folders and change permissions and view 'Get a link'.
Please note that any "cleaner" programs such as TuneUpUtilities, CCleaner, etc, by default will delete .DMP files upon use. With this said, if you've run such software, you will need to allow the system to crash once again to generate a crash dump.
If your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all
drives'.
3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system
log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than
Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
If you cannot get into normal mode to do any of this, please do this via Safe Mode.
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama -
Windows 7 Crashes (Blue Screen Of Death) As Soon As My iPhone4 Connects
Ok, so I have Windows 7 with the latest version of iTunes and the latest software version for my iPhone4, everything was working fine until just the other day, whenever I plug my iPhone into my computer, as soon as it makes that little noise when it connects, I get a blue screen of death.
That's about all I know...I updated Windows drivers (it said I had three updates to download) but still no luck.
This is the error report I receve upon reboot:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800F4249F2
BCP3: FFFFF88003292918
BCP4: FFFFF88003292170
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\011213-18985-01.dmp
C:\Users\Gumballthechewy\AppData\Local\Temp\WER-44444-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt -
Satellite A105-S4284 gets Blue Screen of Death when coming out of standby
MySatellite A105-S4284 runnings Windows XP gets a BSOD after coming out of standby or hibernation. With standby, I'll see the login screen where I enter my password, and then it may show the desktop background or even the open app (Outlook or Word, typically) for a second, afterwhich the BSOC appears. For weeks I was getting a black screen sporadically after standby. Researched the problem and saw recommendations to update BIOS. So I updated the BIOS to the latest version, and then I started getting blue screens of death rather than a black screen. Thought the problem was McAfee, because I'd get crashes right after McAfee became active in the background, sometimes without going into standby. Cancelled McAfee, took it off with the cleaner, used Avast instead, and that seemed to help. But then BSODs came back. I uninstalled non-essential software, clearned registry with CC Cleaner, freed up more HD space and defragged, ran SpyBot, etc - but I still get the BSOD almost every time I go into standby or hibernate.
The stop messages on the BSOD don't show a driver. and all begin with 0x0000007E (0x000000C5, ... and then differ after that. One recent one followed with 0x804E13D5, 0xAA6B9B8C, 0xAA6B9888). Does that mean anything?
I've installed Microsoft's debugging tools to look at the dumps after a BSOD. Here is output for two recent crashes. Doesn't point to a driver. NTKRMLMP.exe is what crashes - do I need to replace that from the I386 folder somehow? I did have my Matsu**bleep**a DVD-CD drive suddenly quit a time or two until the computer was restarted. Should I reinstall the DVD driver? Or the graphics driver? Worried that I might break something by doing that.
Loading Dump File [C:\WINDOWS\Minidump\Mini030809-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.080814-1236
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805634c0
Debug session time: Sun Mar 8 16:05:07.187 2009 (GMT-5)
System Uptime: 0 days 4:22:53.890
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
BugCheck 1000007E, {c0000005, 804e13d5, a9860b8c, a9860888}
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+7a9 )
Followup: MachineOwner<snip>
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. <SNIP>
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 804e13d5, The address that the exception occurred at
Arg3: a9860b8c, Exception Record Address
Arg4: a9860888, Context Record Address
Debugging Details:
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
nt!IopfCallDriver+2d
804e13d5 ff548638 call dword ptr [esi+eax*4+38h]
EXCEPTION_RECORD: a9860b8c -- (.exr 0xffffffffa9860b8c)
ExceptionAddress: 804e13d5 (nt!IopfCallDriver+0x0000002d)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 00000070
Attempt to read from address 00000070
CONTEXT: a9860888 -- (.cxr 0xffffffffa9860888)
eax=0000000e ebx=00000001 ecx=87546020 edx=853fe1a0 esi=00000000 edi=f772471c
eip=804e13d5 esp=a9860c54 ebp=a9860ca0 iopl=0 nv up ei ng nz ac po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010292
nt!IopfCallDriver+0x2d:
804e13d5 ff548638 call dword ptr [esi+eax*4+38h] ds:0023:00000070=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 2
PROCESS_NAME: System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
EXCEPTION_PARAMETER1: 00000000
EXCEPTION_PARAMETER2: 00000070
READ_ADDRESS: 00000070
FOLLOWUP_IP:
nt!ExAllocatePoolWithTag+7a9
805517b9 e9e4feffff jmp nt!ExAllocatePoolWithTag+0x7bf (805516a2)
BUGCHECK_STR: 0x7E
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
LAST_CONTROL_TRANSFER: from 804e13d9 to 804e13d5
STACK_TEXT:
a9860c6c 804e13d9 8753d018 853fe1a0 00000000 nt!IopfCallDriver+0x2d
a9860ccc 805517b9 00000000 00000002 00000000 nt!IopfCallDriver+0x31
a9860dac 80575723 a9f4533c 00000000 00000000 nt!ExAllocatePoolWithTag+0x7a9
a9860ddc 804ec6d9 f7720ce2 a9f4533c 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!ExAllocatePoolWithTag+7a9
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 48a4044a
STACK_COMMAND: .cxr 0xffffffffa9860888 ; kb
FAILURE_BUCKET_ID: 0x7E_nt!ExAllocatePoolWithTag+7a9
BUCKET_ID: 0x7E_nt!ExAllocatePoolWithTag+7a9
Followup: MachineOwner
0: kd> lmvm nt
start end module name
804d7000 806ff000 nt # (pdb symbols) c:\symbols\ntkrnlmp.pdb\B883868B88CB415A92EC010CF6A115A52\ntkrnlmp.pdb
Loaded symbol image file: ntkrnlmp.exe
Mapped memory image file: c:\symbols\ntkrnlmp.exe\48A4044A228000\ntkrnlmp.exe
Image path: ntkrnlmp.exe
Image name: ntkrnlmp.exe
Timestamp: Thu Aug 14 05:09:14 2008 (48A4044A)
CheckSum: 0021B760
ImageSize: 00228000
File version: 5.1.2600.5657
Product version: 5.1.2600.5657
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 1.0 App
File date: 00000000.00000000
Translations: 0401.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: ntkrnlmp.exe
OriginalFilename: ntkrnlmp.exe
ProductVersion: 5.1.2600.5657
FileVersion: 5.1.2600.5657 (xpsp_sp3_gdr.080814-1236)In safe mode it is not possible to standby. That is disabled. Tried to make it possible with Toshiba's power control service, but it is not available.
In a new account, the BSOD still occurs. I created a new account, logged out of my account, and went to the new one. Tried standby. It came out of standby for a second and then had the blue screen of death.
In checking the event manager, I seen errors shortly before crashes sometimes that involve the CD.
So I went to Toshiba.com and downloaded the DVD RAM driver and ran it, reinstalling the driver, and then restarted. I also saw that there was C-Dilla driver in my drivers. I uninstalled the SafeCast program that I think is associated with C-Dilla, moved the C-Dilla driver out of the drivers to a distant folder, unchecked C-Dilla in MSCONFIG so it won't load (it was still there after removing SafeCast), and then reinstarted. So with a new DVD Ram driver and neutering, I hope, of C-Dilla, I tried things again and the system appeared to be crash free - better than it had been. But then a crash occurred - BSOD - and upon restart, the CD locked up, and crashed again.
After restarting, there was a new dialog that popped up after Windows launched indicating that there had been an error with SONIC DLA. Before the crash, there was an event n the event viewer:
My last error comes from the Plug and Play Manager:
The device 'MAT**bleep**A DVD-RAM UJ-841S' (IDE\CdRomMAT**bleep**A_DVD-RAM_UJ-841S________________1.60____\5&226f6cf2&0&0.0.0) disappeared from the system without first being prepared for removal.
Hmmm. So things are still vulnerable. Any ideas? Buy new CD drive? Or new computer? -
Blue Screen Error for Windows 7 Home Basic 64 Bit
I have a Sony Vaio E Series with WINDOWS 7 64bit home basic preinstalled. It worked perfectly fine for 2 yrs until last month, I needed to replace the hard drive due to bad sectors. Now, after a month of replacing my hard drive fresh from
Sony Center, I decided to do a dual boot (install another OS - Windows 8.1 pro) on a separate partition. Everything is averagely fine. But 2 nights ago, I encounter a blue screen error for WIN 7 (my pre installed one). It happened the second time, so I started
it in safe mode and did a system restore. I don't know if it will prevent future occurence of blue screen, but to make sure, I reinstall my factory default drivers using Vaio CARE... Pls help.
PS: I have not encountered BLUE SCREEN error in Windows 8.1 yet. Is it OS specific? Here's the error the second time, it happened on my Windows 7:
Blue screen error for Windows 7 home basic
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 13321
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002EE6B80
BCP3: FFFFF880035F4DC8
BCP4: FFFFF880035F4620
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\083014-31964-01.dmp
C:\Users\GARIBALDI\AppData\Local\Temp\WER-76456-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi Garibaldi11,
If you are not equipped to debug this problem, you should use some basic troubleshooting techniques.
•Make sure you have enough disk space.
•If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
•Try changing video adapters.
•Check with your hardware vendor for any BIOS updates.
•Disable BIOS memory options such as caching or shadowing.
Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
http://msdn.microsoft.com/en-us/library/windows/hardware/ff559239(v=vs.85).aspx
Bug check 0x1000007E has the same meaning and parameters as bug check 0x7E
Alex Zhao
TechNet Community Support -
Plugging in Ipod classic restarts computer + blue screen!
So I haven't had a problem with my 80gb ipod classic until last night. Last night I updated my itunes and then plugged my ipod in to sync it. Within a second a blue screen had appeared on my computer and my computer restarted. I tried again today and it did the exact same thing. I even tried it with itunes not open (so it's gotta be something with the ipod right!?) I tried a different USB, and no luck. Please help
Hi chaps,
you may add myself to your problem report list too.
After having installed iTunes 8 thru the update process called up from Vers 7 my iPod classic 80G is crashing the Vista computer. Blue screen indicates "usbappl....sys" to be the issue and after Vista recovery the problem report includes the info
BCCode: 1000007e
BCP1: C 00 00 00 5
BCP2: 8D7DC515
BCP3: 8895B688
BCP4: 8895B384
OS Version: 606001
Service Pack 1_0
The crash happens regardless of whether iTunes is running or shut down. The ipod classic 80G works on another machine under XP and using iTunes 7.xxx
I hope that Apple can very soon offer an update to iTunes.
cu -
Toshiba U505-S2005 blue screen errors
Hi, I bought a Toshiba U505-S2005 laptop last week, and in this time the computer showed me the blue screen several times, then restarted.
It has windows 7 64bit. Im attaching the dumps files so if someone who can read them can tell me what is the problem. (it has txt extension but it is a RAR file)
I made all the windows 7 and toshiba updates but the blue screens keep showing up
Please someone can help me?
Thanks!
Ele
Attachments:
Minidump.txt 128 KBthe file Minidump.txt needs to be renamed to Minidump.rar
Oops, I missed that part.
You have quite a variety there.
Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION
Bug Check 0xFE: BUGCODE_USB_DRIVER
Bug Check 0x1E: KMODE_EXCEPTION_NOT_HANDLED
Bug Check 0x1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
BugCheckCode 0000003b
BugCheckParameter1 00000000`c0000096
BugCheckParameter2 fffff800`03359891
BugCheckParameter3 fffff880`071f8fd0
BugCheckParameter4 00000000`00000000
Debug session time: Mon Mar 29 17:01:20.162 2010 (GMT-7)
BugCheckCode 0000003b
BugCheckParameter1 00000000`c0000005
BugCheckParameter2 fffff960`000e4660
BugCheckParameter3 fffff880`08c37d40
BugCheckParameter4 00000000`00000000
KdDebuggerDataBlock fffff800`03249070
Debug session time: Sun Mar 28 14:47:13.704 2010 (GMT-7)
BugCheckCode 000000fe
BugCheckParameter1 00000000`00000008
BugCheckParameter2 00000000`00000006
BugCheckParameter3 00000000`0000000b
BugCheckParameter4 fffffa80`08eda640
Debug session time: Sat Mar 27 22:03:55.752 2010 (GMT-7)
BugCheckCode 0000001e
BugCheckParameter1 00000000`00000000
BugCheckParameter2 00000000`00000000
BugCheckParameter3 00000000`00000000
BugCheckParameter4 00000000`00000000
KdDebuggerDataBlock fffff800`031f6070
Debug session time: Sat Mar 27 14:41:27.009 2010 (GMT-7)
BugCheckCode 1000007e
BugCheckParameter1 ffffffff`c0000005
BugCheckParameter2 00000000`00000000
BugCheckParameter3 fffff880`035ba8d8
BugCheckParameter4 fffff880`035ba130
KdDebuggerDataBlock fffff800`03235070
Debug session time: Wed Mar 24 16:39:05.515 2010 (GMT-7)
BugCheckCode 0000003b
BugCheckParameter1 00000000`c0000096
BugCheckParameter2 fffff800`03359891
BugCheckParameter3 fffff880`071f8fd0
BugCheckParameter4 00000000`00000000
KdDebuggerDataBlock fffff800`03201070
Debug session time: Mon Mar 22 21:20:33.216 2010 (GMT-7)
-Jerry -
Blue Screen Of Death (Please help) Locale ID: 1033
So this computer is only 1 year old, I got this computer from cyberpower and the computer has been alright until out of no where i have been getting this blue screen
This is the information it gives me about it, can someone please help me resolve this
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88011184DBB
BCP3: FFFFF88003E72228
BCP4: FFFFF88003E71A80
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\061014-20342-01.dmp
C:\Users\Toktz1\AppData\Local\Temp\WER-31746-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi,
In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If you don't know where .DMP files are located, here's how to get to them:
1. Navigate to the %systemroot%\Minidump folder.
2. Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Preferred sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers, download managers, etc.
4 (optional): The type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference
between Small Memory Dumps and Kernel-Dumps in the simplest definition is a Kernel-Dump contains
much more information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best
choice. Do note that Kernel-Dumps are much larger in size due to containing much more info, which is why I mentioned upload speed, etc.
If you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload photos and files to Onedrive.
After doing that, to learn how to share the link to the file if you are unaware, please visit the following link -
Share files and folders and change permissions and view 'Get a link'.
Please note that any "cleaner" programs such as TuneUpUtilities, CCleaner, etc, by default will delete .DMP files upon use. With this said, if you've run such software, you will need to allow the system to crash once again to generate a crash dump.
If your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all
drives'.
3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system
log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than
Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
If you cannot get into normal mode to do any of this, please do this via Safe Mode.
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama -
BLue Screen shows on shutting down the system
I have a Toshiba L505 S6959 with part no PSLl0u
When ever I am shutting down the system IT bring blue screen . When I power on the system back it give a messages of the error. Please find the error as copied out pasted below. Any pls help me as I just got this Laptop less than a month ago brand new.
'Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFFA600728B1F1
BCP3: FFFFFA601FADE968
BCP4: FFFFFA601FADE340
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini111509-01.dmp
C:\Users\Agboola\AppData\Local\Temp\WER-186686-0.sysdata.xml
C:\Users\Agboola\AppData\Local\Temp\WER905C.tmp.version.txt
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409'
PLease any1 help@ Terry find below the evens at the time of shutdown.
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 17/11/2009 23:02:05
Event ID: 1530
Task Category: None
Level: Warning
Keywords: Classic
User: SYSTEM
Computer: Agboola-Office
Description:
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.
DETAIL -
10 user registry handles leaked from \Registry\User\S-1-5-21-1897411630-2370966577-103554390-1000:
Process 2372 (\Device\HarddiskVolume2\Program Files (x86)\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000\Software\Microsoft\SystemCertificates\Root
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000\Software\Microsoft\RAS AutoDial
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000\Software\Microsoft\SystemCertificates\CA
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000\Software\Policies\Microsoft\SystemCertificates
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000\Software\Microsoft\SystemCertificates\trust
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" EventSourceName="profsvc" />
<EventID Qualifiers="32768">1530</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-11-17T22:02:05.000Z" />
<EventRecordID>12042</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Agboola-Office</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="EVENT_HIVE_LEAK">
<Data Name="Detail">10 user registry handles leaked from \Registry\User\S-1-5-21-1897411630-2370966577-103554390-1000:
Process 2372 (\Device\HarddiskVolume2\Program Files (x86)\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000\Software\Microsoft\SystemCertificates\Root
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000\Software\Microsoft\RAS AutoDial
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000\Software\Microsoft\SystemCertificates\CA
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000\Software\Policies\Microsoft\SystemCertificates
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-103554390-1000\Software\Microsoft\SystemCertificates\trust
</Data>
</EventData>
</Event> -
Windows Blue Screen Error Message Appears As Soon As IPod Connected
Everytime I connect my IPod to my computer, I get the Windows Blue Screen error message. Thought it was the cable, so plugged cable in by itself. No problem. Uninstalled IPod and ITunes software and then plugged in IPod, still got the Blue Screen. The Blue Screen says something about "recent plugged in device problem". It is not the cable, it must be the IPod. Did not have this problem when I bought it. Tried it on labtop and get the same error message. I can't do updater or anything that requires me to plug the IPod into a computer because the Blue Screen appears immediately. When I unplug, the Blue Screen remains and locks up the computer so I have to restart each time. I have tried everything I can think of. Please help.
Hi Mike thank you for replying,
I am not able to start the computer in safe mode, safe mode with networking, last good known configuration etc, Each time it quickly blue screens and restarts about two secs into the process.
I was unable to try a clean OS install from the disk as it gave the blue screen error shown in the original post. The same thing happened when I tried to use the repair option on the XP home disc. So i can't get into the computer at all to start diagnosing the fault, the only clue I have is the error message, and after searching the internet I haven't found much enlightenment from that yet.
If you can help me out or suggest where to search it would be much appreciated.
Thx -
Mini DVI to Video: blue screen after disconnect
Hi,
can't find a solution: after disconnecting the mini dvi to video-adapter I always get a blue screen and I need to restart my brandnew 20" iMac.
I use it to connect my (old) television via s-video. It is clear that I bought the right Mini-DVI-Adapter.
Can anyone help or has the same problem?
iMac 20" Mac OS X (10.4.8)Thanks for the help. I'd figured out that shutting it off would keep it from happening and was probably a "best practice," but since 90% of my television watching is from my eyeTV, I'd be turning it on and off a lot.
The only problem with leaving the setup plugged in, is that as soon as the mini DVI cable is plugged in, the resolution on the iMac resets itself to super-large fit for television mode and becomes virtually unusable as a computer, thus when I want to use my computer, the cable has to be unplugged....unless of course you know something I don't
Thanks,
Shaun -
Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
Blue Screen, kernel_data_inpage_error, disk drives missing on reboot
I just bought a new laptop, ASUS ROG G750JW, and installed a Mushkin Chronos 240GB SSD. I clean installed Windows 8.1 Pro on the SSD, and kept the original 750GB HDD, as well as a 500GB HDD, as secondary drives. I have been having rather random blue screens.
I had to disable auto-restart to see the error message: kernel_data_inpage_error.
The fun part is that when I soft restart after the blue screen, my hard drives are missing from the BIOS. I have to completely power down and then restart it for the HDDs to be detected. Since all 3 drives go missing, I can be rather confident that the problem
is not caused by any one of the drives (i.e. my SSD is not defective).
The problem originally occurred when I was installing Office 365 - the laptop would blue screen every time I tried starting the installation. However, each attempt would proceed a little further and eventually Office installed, so I can't use that as a reliable
test. Other occurrences have been, as far as I can tell, completely random. I was noticing that the BSOD occurred often enough during Windows Update installs, but I could not find any significant correlation when I compared my event log to my update
log. I was able to install the most recent Windows 8.1 Update released this Tuesday with no problems.
I have run diagnostics on all of my drives, which come back completely green. I have run chkdsk and sfc /scannow, none of which reported any errors. I have also run Driver Verifier according to the instructions
in this article which did catch several "0x000000c4" bug checks, which I was able to narrow down to the miniport driver.
My last action was to disable checking this driver in Driver Verifier, and I have not since experienced any problems. I have just finished running a 2+ hour long stability test using AIDA64 portable trial version, which caused no problems.
Since my drives go missing when this happens (whether as a cause or effect, I do not know), I have no memory dumps or event logs to share. I have since configured Windows to save memory dumps to my laptop, but with no reliable way to cause the blue screen,
I've been unable to capture a dump yet.
Soooo who wants to help me fix this? I've been offered warranty RMAs by both ASUS and Mushkin, but until I can reliably reproduce the error and confirm the cause, I'm not sending anything back (cause I don't know
what to send!).Jay
If you don't have dmps lets take a look at your event viewer logs
Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file to Onedrive or a file sharing service and put a link to it in your next post
If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem. The
work around is to edit the registry. If you are not comfortable doing this DONT. If you are, backup the key before you do
Press Win+"R" and input regedit
Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"
Wanikiya and Dyami--Team Zigzag
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