Blue screen (BSOD) or black screen errors? Try these solutions.

If your laptop displays an error message on a black screen or "blue screen of death," and won't start up correctly, try the troubleshooting steps in one of the following documents: HP Notebook PCs - Error Messages Display on a Blue Screen during Startup or Boot (Windows 8, 7) HP Notebook PCs - Error Messages Display on a Black Screen during Startup or Boot (Windows 8, 7) Black screen/blue screen error message examples include: STOP error codes (hexadecimal codes beginning with 0x, such as 0x0000007F)A fatal exception has occurredIRQL_NOT_LESS_OR_EQUALA problem has been detected and Windows has been shut down to prevent damage to your computerYour PC ran into a problem and needs to restart

My Hp laptop blue screen want start with password

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Recently whenever i plug my ipod nano to my pc the pc shuts down to a blue screen then a black screen then windows error message i have the latest version of itunes and software i just got this dec 2012

as of today when i plug my 7th generation ipod that i just got for christmas 2012 my pc shuts down to a blue screen with alot of writing then to black screen with alot of writing then to an all black screen then and windows error message my computer is ingood condition no malicious malware and has been clean i need help
thank ycj

let me get back with the answer with what the messages say on the blue screen and the black screen if i can read them fast enough before it shuts down i have windows 7 professional

Installed the update tonight and now my phone (Lumia 928) won't power up. I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen. What's wrong and how do I fix it? Help!

Installed the update tonight and now my phone (Lumia 928) won't power up. I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen. Tried it 10 times with the same result. What's wrong and how do I fix it? Help!

Oh no Mr.Ected!
I can see if we can get your phone back on! I understand how important it is to have a phone. Have you tried this to see if we can get it back on? http://vz.to/1DZhteH . If it is still goes to a red Verizon screen and then to black we might need to do a master reset. While the phone is off try this:http://vz.to/1DZhXkU Be mindful this is the last resort because it will erase everything on the phone. If you have done back up assistant in the past you will be able to get you contacts back. Please let me know if you need any more help.
AmberF_VZW
Follow us on Twitter @VZWSupport

How do I stop my ipod touch from cycling from the slide to unlock screen to the black screen with the cycling gear? It does this every two seconds.

How do I stop my iPod touch from cycling from the slide to unlock screen to the black screen with the cycling gear? It does this every two seconds.

If not successful try the remaining items of
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

MacBook Pro, about 4 years old. When I turn it on you get the apple screen; then a black screen; and nothing further. The pointer still points on the black screen, the column still goes up/ down. Any ideas? Alx

Mac book pro about 4 years old. When you turn on you get the white apple start screen; then a black screen; then no further. On the black screen you can see the pointer, the pointer moves when asked, the pointer gets dark/light with the appropriate keys pressed. Tried turning on/off; also with shift key pressed. But only darkness. Alxat

Hi there Alxat,
You may find the troubleshooting steps in the article below helpful.
Mac OS X: Gray screen appears during startup
https://support.apple.com/kb/TS2570
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
-Griff W.

Blue hp circle on black screen, can\'t access boot options for recovery disk

I installed Symantec full disk encryption and encrypted the hard drive. Then I restarted the pc. I get a black screen with a blue HP logo in the center. Message at the bottom right sysa press the ESC key for startup menu, but no key works. Every key pressed gets a beeping sound. If I turn power off and then on and press the different f keys, I get different messages but still no response from any keys.
Symantec sent me a recover disk to deencrypt the drive but I can't get the pc to load from the drive. Any thoughts?. I have hard reset the pc twice ( battery and power cord out, hold power button for 30 seconds)
This question was solved.
View Solution.

I would remove the hard disk and then power up the notebook to see what response the BIOS has.
From your description of the problem, it sounds as if you may have encrypted the entire disk instead of just the C: volume or the BIOS ROM file is corrupt.
You should be able to get past the HP screen to enter the BIOS.
The BIOS should give complain that it cannot find a drive with a bootable OS.
If that does happen, and you have the recovery disk set or usb recovery media, life is good and you will need to take a look at the Symantek forum to see how to proceed with your encrypted disk.
If it does not then, the problem lies with the BIOS on the system board.
Pressing the Esc key and having the startup menu appear is conditional on the BIOS being in good condition. Yours may be corrupt. Try downloading a BIOS softpaq on another PC, extracting the BIOS ROM file and putting it on the root of a usb thumbdrive. Put the thumbdrive in a USB port in the notebook. Press the power button and immediately hold down the Windows key and begin tapping the B key. If this works and you see an led flash, release the keys and wait. the process should load a clean BIOS file to replace the corrupted one. This takes time, so be patient if you see a flashing led or no reaction from the notebook for a couple of minutes.
Post your results here and we can move on to the next steps you can take.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black, when I try to synchronise my ipod to my library it comes up with a message saying "iTunes could not back up the ipod because a session could not be

Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black constantly. When I try to synchronise my ipod with my iTunes library it comes up with a message saying " iTunes could not back up the ipod because a session could not be started with the ipod. Please help and reply if you know an answer!!!

Try this previous discusssion:
https://discussions.apple.com/message/12518406#12518406

My he 2000 laptop's screen shows only black screen, even if I tr

Even if I try and hook it to a different monitor is there a fix for this?

Hello ReverantSoul,
Welcome to the HP Forums!
I understand your screen is blank, even when connected to an external monitor. Does the notebook sounds like it is turning on, or have any lights indicating it is getting power?
Here is a good place to start troubleshooting startup problems:
Computer Does Not Start and the LEDs Blink or the Computer Beeps
Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot
It would help to know which product you are using.
For information on finding your product and model numbers click here: How Do I Find My Model Number or Product Number?
I look forward to your reply!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

White screen now a black screen. Unresponsive. Help!

Vertical lines appeared on my phone then the screen turned to white. It then turned into a black screen. I have tried resetting it but now the phone is unresponsive. Help!

Hi wiilson Cunha,
Oh man! That definitely sounds frustrating. Let’s see if we can troubleshoot this issue by following the steps in this resource:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
http://support.apple.com/en-us/HT201412
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If the issue persists, follow the final link to contact us for additional assistance.
- Matt M.

Lenovo Ideapad U410 - no screen output or black screen, and just out of warranty

My kid has been using this laptop and loved it, but mentioned a while ago it was difficult to power it back on after turnned it off. However she managed to work around by putting it in hibernate/sleeping mode only, or recycling the system many times (by holding on power button to force it off). The issue was black screen (no Lenovo logo) but computer was on. I didn't pay much attention because she can still make it work, and I was too busy. Last week, there was a windows update (again) and the computer was forced recycle. It never comes back alive again. The same, computer is humming, but no any visual output on screen, just black. Tried novo button, bootable USB, external monitor, all no use. Check the warranty, just over by 2 months! Asked the service store, to fix will cost at least $200-$300 to replace the motherboard! It does not make sense when spent a bit more could buy a new notebook. But my kid liked it and it does not make sense to throw it away either, when it still looks pretty new and only being used very lightly (schoolwork only). It is sad, especially the brand has been gainning my trust. I probably don't expect a "good" solution either from Lenovo or community, but just throw my frustration here (only because have just registered the account and there is no support email or web form). If Lenovo want to make customer happy, the part shouldn't be so expensive for a short-lived laptop! Just by the way, there are many posts about Ideapad's black screen issue, and many blameed window 8.1 for the compatibility problem. It made me thought so too because the initial sympton was exactly the same. The best thing you should do: don't waste time on fixing the driver or config, get the hardware replaced as soon as you could when still in warranty. If not so lucky, probably think it twice next time when you want to buy a Lenovo.

Welcome to the Lenovo Community !
Sorry to hear of all the problems. Here are a couple of things to try........
First, try a reset of the BIOS. The procedure can be useful in resolving some hardware conflicts which your computer may have. Just do this......
1. Unplug the charger / adapter.
2. Press and hold the Power Button for 15 seconds.
3. Plug in the charger / adapter if needed and power up the system to see if the problem was resolved.
If you are comfortable working inside your laptop. try this........
Try the reset again with the battery removed.
If the reset didn't resolve the problem then you may have a failed piece of hardware preventing the bootup. Remove the battery, hard drive, optical drive, memory, wireless card and bluetooth if it is installed. Now try to power up the stripped laptop. With all the hardware removed you should have lights come on and it may possibly beep since there is no memory installed. If the laptop is showing signs of life start adding hardware one piece at a time starting with a memory module and boot up the laptop. If it doesn't power up try the memory in the other slot. Also try the other memory module separately in both slots if two are available. If it is still showing signs of life add another piece and boot. Do this for each item until it doesn't power up again. The last piece of hardware installed is your problem part.
The link below is for your model's Hardware Maintenance Manual. The manual will explain how to remove the various hardware items. When working inside your system please follow all precautions and recommendations that are noted in the manual.
http://download.lenovo.com/consumer/mobiles_pub/ideapad_u310_u410_hmm_1st_edition_mar_2012_english.pdf
There is also a Lenovo Training video that will show you how to remove the various items. These are listed in the FRU section.
http://service.lenovo.partner-management.com/content/CourseWarePublic/12769/player.html

Why my screen is keeping black screen when i leave the mac book with few hr

when i leave the mac book pro on a few hours, it kept black screen. i try to press any key and open button, it kept no response. after 3 mins, i press open button again. the mac book appear off. so i press the open button again , it open.
do i need to change a new mac book pro in this situation? because this is my new computer, i can change a new one within 10 days.
plz give me some suggestion, thank you!!!

In actual fact this seems a bigger problem than I thought. Linking the two computers via the Thundernolt cable and selecting cmd F2 no longer shares the screen at all and Apple say it may not be able too in Mointain Lion - What are they playing at, hundreds of customers link computers together and share the screens - Lets hope they are wrong and tell us what we need to do other than move back to Windows.

New screen standby bug (black screen with mouse cursor)

It seems there is a new issue with adobe messing up the monitor standby process.
This time the monitor turns of at the setup time, but after a few minutes turns on again showing a black screen with the mouse cursor in the middle.
Happens with me if i have any kind of webbrowser running in the background, as soon as i quit the browser my screen stays off again. But with open browser windows it often turns on again and shows the black screen with the mouse cursor.
Anyone else experiencing this problem?

I haven't been able to reproduce this. What makes you suspect Flash Player? Do you see this behavior if you uninstall the player? What output do you get if you type the following commands in a command prompt window?
powercfg -lastwake
powercfg -devicequery wake_armed
Thanks,
Chris

My Ipad 2 Screen Has Gone Black and All The Suggested Solutions Arent Working!

Last night, I went round to my friends. he doesn't live far from me so I walked. Before I set off I put my Ipad 2 in my bag. When I got to my friends, I took it out and the screen only showed black. I didn't know what to do so I attempted a few common things, tapping it, charging it and resetting it using the home and lock button. But nothing worked. I looked for a solution on this sight and I haven't had any luck. There was a suggestion where I was to restore the Ipad, I tried it. Before then, my Ipad ran on IOS 7.1.2 I think. But it required me to update to the current software. I updated the Ipad but as it was about to finish restoring, there was a problem and everything stopped. At this point its really begging to test my patience as I spend around 6-8 hours a day using it for work and emails and without it theres little much I can do. Is there anyone who has had similar issues? I just don't understand how it ended up like this within the space of 20 minutes. Also theres the issue of restoring all the back up data, I cannot recover anything if the screen refuses to respond!

I Have a similar problem. My iPad screen will not respond to touch. If I tough the start button a message appears that says slide to unlock, but will not respond to my touch. If I touch the on/off key a message says slide to power off, but the screen will not respond to my touch. What must I do?

How do I get rid of random screen flicker and black screen when using a late 2013 Mac Pro with a 4k Samsung 55" Display?

I have a new Mac Pro late 2013 and a 55" 4k Samsung display connected using an HDMI cable. For the most part the display is amazing, however, I get occasional screen flicker and black outs. Can anyone help? Could I possibly have a bad video card?

4K displays take more than half the bandwidth of a ThunderBolt Bus. So you may get better results if you are careful to place them on their own Bus. This article has the explanation of which port is using which Bus:
Mac Pro (Late 2013): Using multiple displays

Macbook pro screen flickering brightness/black screen?

on saturday night I was using my MacBook pro and drinking water when my friend made me laugh so I accidentally spit like 5 drops of water onto my macbook screen. the drops leaking down into the base, not exactly the keyboard but just right under the screen where it would drip down. a instantly got a towel and dried it off but the macbooks screen statted flickering off and on. then it went permanently black but it seemed like it was still on. I tried to hold down the power button and it would make all the on and off noises just the screen wouldn't work. it would maybe flash for a second but then just go dark. I made the mistake of not turning it completely off when it first happened because I didn't know what to do but after maybe 10 minutes I turned it off and opened it up and kept it upside down the whole night to let the water come out if there was any. the next day around 12pm I turned it on and everything was working completely fine. no problems or signs that eer spit the water. then the next day (Monday) half way thru the day I was watching Netflix and I noticed every 5 minutes or so the screen would dim no matter what brightness I had it on and after a couple seconds it would go back to regular brightness. after like an hour it started doing that more frequently and it gave a black screen until I moved the cursor. I paniced and shut it off for the rest of day thinking it would be better the next day. well the next day (today) I turned it on and it was even worse. it's almost like the screen is having spaz attacks every 2 minutes. it'll go dim or bright randomly and then go black until I move the cursor and when it gowa dim there's these weird bright lights things coming from the bottom of the screen. but other then that the macbook works completely fine. iit's still usable, and the screen spasms are annoying but I could live with them. but first I want to make sure it's not going to get worse and worse everyday and just permantly die soon. im only 15 and Ive been dreading telling my parents what happened but if i have to replace something I have to tell them. I've tried researching what I have to replace but no one has my exact symptoms. I think I'd either have to replace the Lcd (whatever that is??) or the inverter. someone please help, thank you!!

on saturday night I was using my MacBook pro and drinking water when my friend made me laugh so I accidentally spit like 5 drops of water onto my macbook screen. the drops leaking down into the base, not exactly the keyboard but just right under the screen where it would drip down. a instantly got a towel and dried it off but the macbooks screen statted flickering off and on. then it went permanently black but it seemed like it was still on. I tried to hold down the power button and it would make all the on and off noises just the screen wouldn't work. it would maybe flash for a second but then just go dark. I made the mistake of not turning it completely off when it first happened because I didn't know what to do but after maybe 10 minutes I turned it off and opened it up and kept it upside down the whole night to let the water come out if there was any. the next day around 12pm I turned it on and everything was working completely fine. no problems or signs that eer spit the water. then the next day (Monday) half way thru the day I was watching Netflix and I noticed every 5 minutes or so the screen would dim no matter what brightness I had it on and after a couple seconds it would go back to regular brightness. after like an hour it started doing that more frequently and it gave a black screen until I moved the cursor. I paniced and shut it off for the rest of day thinking it would be better the next day. well the next day (today) I turned it on and it was even worse. it's almost like the screen is having spaz attacks every 2 minutes. it'll go dim or bright randomly and then go black until I move the cursor and when it gowa dim there's these weird bright lights things coming from the bottom of the screen. but other then that the macbook works completely fine. iit's still usable, and the screen spasms are annoying but I could live with them. but first I want to make sure it's not going to get worse and worse everyday and just permantly die soon. im only 15 and Ive been dreading telling my parents what happened but if i have to replace something I have to tell them. I've tried researching what I have to replace but no one has my exact symptoms. I think I'd either have to replace the Lcd (whatever that is??) or the inverter. someone please help, thank you!!

Blue screen (BSOD) or black screen errors? Try these solutions.

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