Blue Screen, Corruption and Vista

I am sure this is not the first time you've heard of this issue...
I recently had to send my laptop back to the manufacturer due to hard drive corruption. I kept getting blue screens with different error messages. While I do not know if this was related to the issue at hand, it seems like an awful coincidence that, as soon as I got my computer back and tried to download ITunes, I got a blue screen again.
The error message was IRQLnot_less_orequal, but I haven't had the time to note down the numbers.
After phoning the manufacturer technical support, I have been told that ITunes is responsible for the problem. According to the technician, Itunes can cause these messages and basically corrupt the OS. He told me to keep away from Itunes for the moment.
I am also using Norton as an antivirus. I've always had a feeling it might be related to the issue, but it's just a hunch.
I am wondering if this is a known issue and what is being done at the moment to solve it. I would like to keep using my Ipod and the related products, but not at the cost of causing my laptop to malfunction.
Thank you.
Message was edited by: nerdtchose

Hello
I have a simple non-RAID Laptop with the Intel chipset. This is what I asked Intel:
+Adding an MP4 movie to iTunes 7.5 first slows system down, and after a few minutes the system crashes with a blue screen. This is 100% reproducable.+
+According to release notes this was fixed with Intel Matrix Storage version 7.5, but I have 7.8.+
This is the answer from Intel:
+Changes were made to our software to improve this situation; however, the root cause of this is not either our RAID controller nor its drivers.+
+Please contact Apple* for additional information and troubleshooting assistance.+
So I wonder if and when the "root cause" is being fixed.

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Many thanks
Eric

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