Blue Screen Crash on computer after updating Storm software

My software ran fine , but after updating my Blackberry software, my system give me the blue screen of death.  The specific error is a multible Ir request.  My system crashed three to four times per day. This went on for at least 8 months.   Due to a virus issue I reinstalled windows XP and all of my software.  Due to previous issues I did not reinstall Blackberry Software until two weeks after rebuilding my system, during this time I had no issues.  I reinstalled From the CD then updated on the web to the current version.  Within 2 hours of install the same Blue screen odf death returned.  I am running on a Dell Latitude D820.  All computer updates are current.  All drivers are new after install.   Clean install is only two weeks old.  Anti virus installed.  Thanks For any help.

On your re-install for the Windows software are you are you keeping all of your previous backups? It could the BB Desktop Software databases and registry that is corrupt. Try to re-install the Windows software and install BB DS from scratch without using previous databases. If you install on another PC using your same disk is it giving any problems?
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    Loading Dump File [c:\MiniDump\042815-21762-01.dmp]
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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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