Blue Screen crashes on new HP Pavilion P7-1235 Desktop system

I set up a new HP Pavilion P7-1235 desktop system running Windows 7 64-bit on Tuesday. Since the initial setup, the system has crashed at least 10 times. The Blue Screen shows STOP: 0x0000001E (000000000,00000000,00000000,00000000) - all zeroes for all parameters. Though no other error or crash code appears on the Blue Screen, I used the utility BlueScreenView to look at a couple of minidumps. The error code KMODE_EXCEPTION_NOT_HANDLED and the module identified was NTOSKRNL.EXE in a couple of dumps and HAL.DLL in others. I would appreciate any help in determining the cause of the problem and how to fix it. Thanks in advance.

did you try what I mentioned in my original post? check for updates?
Printer update page:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=4083652&lc=en&cc=us&dlc=en&jumpid=oc_r10...
other suggestions:
Uninstall the printer software and then just let the printer plug and play automatically, don't install the software.
searching on HP.COM for your printer/ troubleshooting I found this link that may help.
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=1973&tmp_task=solveCategory&cc=us&dl...
good luck
bill
I'm a HP employee

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Pavilion elite e9110t windows 7 blue screen crash

hp pavilion elite e9110t upgraded to win 7 i recieved 2 blue screen crashes today on goggle chrome with the following error codes
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000000000000B0
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001770E9D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
what do i need to do????? i am using chrome to type this.
This question was solved.
View Solution.

Joey, welcome to the forum.
Did you try uninstalling and reinstalling Chrome? Sometimes a glitch will occur during the original install. This can cause the problem that you are experiencing.
Also, you may want to try Internet Explorer or Firefox to see if you receive the same error message. This will tell you if it is a problem with Chrome or a system problem.
Please click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

HP-Pavilion A6130N Blue Screen Crashes

Hi,
I've been experiencing blues screen crashes for the past month and I'm not sure what is causing them. I've updated everything and ran HP diags and it states all hardware ok.
I've uploaded my minidump, could someone analyze???
http://www.mediafire.com/file/e6yxrhjylhblhyl/Mini110910-01.zip
Thanks!!!

Did you burn a set of the HP Recovery Disks? It takes three DVD+Rs. Is your data backed up?
Did you check all the bios and software updates that were posted?
Try this bootable memory diagnostic CD. Download memtest86 iso file and burn it to disk using Imgburn.
Try this procedure:
Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Do the same for the memory dimms and the video and sound cards if you have any. You might want to buy a can of compressed air to blow the dust out of the CPU heat sink. Plug your PC back in and give it a go. Don not keep your PC in an enclosed space.
If after doing all the above and your PC is still crashing then use your HP Recovery Disks.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Blank CD's cause blue screen crashes?

I\'m running W7 on a Pavilion Slimline s5213w using HP DVD R 16x 4.7Gb Data disks. The problem is that with brand new, straight out of the box cd\'s, about half of them work and half cause an almost immediate blue screen crash. All I do is insert a disk and then in Computer either double click or right click the cd reader and Computer freezes. Then no matter what I do I get a blue screen. This problem seems to be in the disks and not the drive but I can\'t see how a disk could be so poisonous to the computer unless there is something wrong with the disk software. Any help would be appreciated.
This question was solved.
View Solution.

Hello JCV,
You’re having problems with the computer crashing every time that you try to use a disk.
Go into device manager and uninstall the DVD drive. There could be a problem with the driver.
Here is a link to device manager.
Also go to HP.com and update the optical drive.
Here is a link to both updates.
HP MediaSmart DVD Application Update
LightScribe System Software Update
Let me know how everything goes.

Every time I have tried to install firefox 6.0, it has blue screen crashed my system - can you help?

I am using an old computer but it has dual processors and 4 gb of ram. I am using Windows XP home edition, sp2 atm. I have a Galaxy 200 vid card, sound-blaster X-Fi, Gigabyte mother board. Atm, all I have is IE 6.
After the blue screen crash, I had trouble rebooting my computer. When I was able to reboot, the firefox 6.0 would not run and I could not uninstall it. I did a restore system and was finally able to uninstall it - at the time I still had the 5.0 installer on my desktop so I installed it- I don't have it now.
I tried the firefox 6.0 before I had gotten all the updates for sp3- as I have had trouble getting the last windows updates to install.
I am not a techie - what I have done is trial and error to try to get my software to work. I would either like to get a working version of firefox 6.0 or a safe download of firefox 4.0 as that worked and I had no problems with it.
Can you assist?

Can you attach a screenshot or link to the instructions you are following?
You are on the 3.6 release and Firefox 7.0.1 is out. You can download and install the latest release from http://www.mozilla.org/en-US/firefox/new/ if you would like to update now. The 3.6 version will be maintained for a while longer, but you should update when you can.

3 Dead Pixels after Blue Screen crash, should I make another Genius Bar appointment?

Ok, so yesterday I made a GB appointment, after a friend told me to, when I showed him that I had a dead pixel on my phone's screen. So when I got to apple, I showed them the dead pixel and they told me they were going to replace the screen on the phone. It turned out that the machine they use to do so, was down, so they ended up giving me a replacement phone. So I checked it out at the store and it looked fine. So now today, while running some errands, my new replacement iPhone had crashed and turned blue, then rebooted on me & a few moments after when I got back on the phone and was imessaging, I noticed 3 dead pixels instantly (one on right under the names of the contact on the message, on the J key on the board and to the middle-right where your send messages are displayed)
Now I'm thinking that, because my originally iPhone had crashed and turned blue also and I noticed the one dead pixel on it that same day, that the blue screen crashing could possibly be causing this??
Should I go back to the apple store and tell them what happened?

(Update) the pixels actually all seem to be red, whenever I go on a yellow screen and I just noticed a fourth one. I think I should take my phone in

Total Blue Screen Crash

Just had a really nasty crash, almost like a kernel panic except that there was no panic message.
Had been running without a restart since installing 10.5.6. Woke up the computer from sleep and plugged in my iPhone 3g (running 2.2). It had apparently synched and was simply charging at the time of the crash (but see below).
Several other applications had been running since the day before, including Entourage, Excel, and Word (all 2004, last updated a few months ago; there is a new 11.5.0 update I have not installed). Had checked mail a few minutes before with Entourage and it was hidden. Word was visible on my external monitor (which has the menu bar), and I was actively using Excel on the Macbook screen, editing a formula in a newly-added column. A few keystrokes back Excel had lost keyboard focus (as happens every five minutes or so, apparently a known problem for Rosetta) but as usual clicking on the desktop and then in Excel brought it back.
Between two keystrokes, total crash. Both screens went pale blue with no messages of any kind, and a few seconds later I found myself at the startup login screen with the generic space background. Login completion seemed much faster than after a full restart, so probably some things were either still running or in a state that let them be used without reloading. But all applications were gone; I checked with Activity Monitor and nothing was running except system tasks and my login startup items. When I restarted Excel it loaded a recovery file that was nearly current; I lost only a few minutes of work.
The console log makes it look as if the trigger may have been a failed iPhone synch operation of some kind. Just after it was logged (with a crash report sent automatically) there are a whole series of termination messages (WindowServer event port death, and a whole series of Exited: Terminated events for various applications.)
Is this a known crash? If not, what's the best way to report it? It could be helpful to the OS team to have my logs. It may be relevant that Paragon NTFS was running (though not in active use), and posted some error messages to the console log during the crash and restart.

This is an old thread, but I'm replying in case anyone can shed more light on the subject -- or if my experience helps.
I've had the same blue screen crash a couple of times with my new MacBook Pro (which replaced a MacBook Pro with an apparent hardware problem about a week ago). Though I had problems with the first machine, I never had the blue screen issue with it (and it had a virtually sound-free trackpad click, which is sadly not the case on the replacement machine). But those are stories for another day.
Anyway, I also have Excel 2004 installed on my machine (I also have Excel 2008 installed). But neither app was open during the last blue screen crash, a few moments ago. I only had a few applications open at the time: Mail, Microsoft Entourage 2008, Firefox, TextEdit and possibly Microsoft Word 2004.
I was composing an email in Entourage when the computer screen simply became blue. A few seconds later I was returned to my desktop. All of my applications had closed, and when I reopened Entourage, I found a recovered version of the email I'd been composing, with just a sentence of recent typing unsaved.
This has happened at least one other time on this machine -- again, just a blue screen that functioned like a very quick restart, with no accompanying kernel panic or error message. This machine also was giving me kernel panics the first few days I was working with it, but something -- a Firefox reinstall, a few trashed prefs and library files -- seems to have resolved that.

Blue screen crash reinstalling quicktime on notebook

Can anyone help? for a month and a half I have been trying to reinstall quicktime and itunes on my toshiba window xp laptop. Everytime I get a blue screen crash at the end of the quicktime install around where it says something like initializing quicktime types. When I submit this error to microsoft the report says it is due to Antivirus software, I am running Window onecare live. I have tried every fix I can find out there including removing onecare and I still get the crash. I really do not care to rebuild the system. Please help, I am getting tired of the music on my ipod! Thx

I have been having this "problem" since running a QuickTime update in January 2007. I've spent countless hours de-installing anti-virus software, minimizing my hardware footprint (removing printers, scanners, etc.), detoxing my system with Microsoft Uninstallers, Registry Cleaners, and running Windows XP in a minimized manner.
On Thursday April 10, 2008 I spent four hours on the telephone with a competent, qualified Microsoft XP engineer (plus an XP supervisor in the background). Microsoft was very diligent and completely hospitable working with me to resolve this issue. In the end, Microsoft recommended I talk with Apple directly.
On Friday April 11, 2008 I spent one hour with an Apple engineer. Once again, the customer service was excellent, but the results are the same. Microsoft and Apple engineers are "Befuddled". We've tried eliminating all Apple software from my PC via files and the registry, rebooting, and then attempting a fresh install. The PC reboots when "Initializing Quicktime Types" is displayed towards the end of the installation process.
We've even set up a new user and attempted to install Quicktime on a USER with no associated "software overhead". No success.
I've tried the Quicktime Only install, and Quicktime with Itunes installation. Same results. I am taking my PC to Baybrook Mall (Friendswood, Texas) on April 20 for the MAC Genius Bar people to review this problem on my PC. My expectations are very low... since I'm usually much more PC and XP competent than most people. My background occupation is Information Technology from 1975 to date. I evened owned and operated computer stores with "New Build" and "Repair" shops. I'm very seasoned working on PC's and associated software, and this is the first problem where I join the "Befuddled".
If anyone has a solution for this problem, please contact me and make a posting for everyone else.
Thanx.

Repeated blue screen crash when running labview 8.2 on Dell optiplex GX620

Hi, I have recently experienced a series of 'blue screen' crashes on a Dell Optiplex GX620 while running Labview 8.2. The dell is running Windows XP SP2 with an ATI Radeon X600 graphics card. Labview is interfacing with a NI DAQPad 6015 device. The computer is a dedicated Labview machine so there is no other third party software that has been installed that could be causing the problem. Also, the computer is one of three identical machines, the only one that has labview installed and the only one that is crashing. Upon rebooting after the first 'blue screen' crash an error report indicated that there was a problem with the ATI graphics driver and suggested updating the driver to the latest version. This was done. Upon rebooting after the second 'blue screen' crash an error report indicated that there was a problem with the RAM. Both of these crashes occurred while running a labview application. A further two incidents have occurred where the computer has restarted for no apparent reason while running a labview application. I was wondering if you were aware of any known issues/incompatibilities with my specific machine and labview 8.2, or if there could be any other known issues with labview that might be causing the crashes. It should also be noted that this is a new setup and these crashes have occurred in relatively short time frame. Thanks for your help!

Hi,
To have a better understanding of what is causing the blue screen crash and the Windows restart, we may need to retrieve the memory dump caused by the crash in Windows XP. Before we actually get into that, we may need to disable Automatic Reboot by Windows when it crashes. I have attached a link that describes how to disable computer reboot after a crash and I have also attached a link of how to retreive the memory dump. Let me know how it goes!
Why Does My Computer Automatically Reboot For No Reason?
How Can I Create a Kernel Memory Dump When Windows Crashes?
(Note that we want to select Complete memory dump, not Kernel Memory dump)
Regards,
Nadim
Applications Engineering
National Instruments

IPhone 6 Plus 16GB blue screen crashes: Read, error type:Address map hole or size mis-match

Hi folks,
Some time ago I had a 16GB 6+ and it crashed with the blue screen, so I returned it. I now have a brand new one that I got from Tmobile ($75 return fee) and although it has mostly worked just fine, I have gotten 2 blue screen crashes. Below are the details from the phone's log.
What strikes me is the message "Read, error type:Address map hole or size mis-match".
Does anyone know if this could be caused by a hardware defect?
I've gotten one of these crashes running iOS 8.1.2 and another in 8.1.3.
Thanks.
Incident Identifier: 20304759-E90B-453F-BDC5-176AF4E30041
CrashReporter Key:   fcf18d230005749957728546dea3221a0c588330
Hardware Model:      iPhone7,1
Date/Time:           2015-01-25 19:43:44.913 -0800
OS Version:          iOS 8.1.2 (12B440)
panic(cpu 0 caller 0xffffff8008cd45d0): L2C PIO error (src:core0-AF snoop, address:0x1202030208, access:Read, error type:Address map hole or size mis-match, L2C_ERR_STS:100003fc00000202, L2C_ERR_ADR:0x1108e1202030208, L2C_ERR_INF:0x2107)
Debugger message: panic
OS version: 12B440
Kernel version: Darwin Kernel Version 14.0.0: Mon Nov 3 22:27:30 PST 2014; root:xnu-2783.3.22~1/RELEASE_ARM64_T7000
iBoot version: iBoot-2261.3.33
secure boot?: YES
Paniclog version: 3
Kernel slide:     0x0000000006000000
Kernel text base: 0xffffff8008002000
Epoch Time:        sec       usec
Boot    : 0x54bc22ef 0x00000000
Sleep   : 0x54c58398 0x0002abb4
Wake    : 0x54c583ae 0x000f08df
Calendar: 0x54c5b7e3 0x00025045

same with my iPhone 4s 16gb
{"os_version":"iOS 8.1.3 (12B466)","bug_type":"110"}
Incident Identifier: 582496DB-6999-468C-9504-3D1C191B9F4B
CrashReporter Key: 623a577555e51ed110b937358adfa66fba3ea447
Hardware Model: iPhone4,1
Date/Time: 2015-02-20 04:17:50.830 +0300
OS Version: iOS 8.1.3 (12B466)
panic(cpu 0 caller 0x83dc8347): "i2c1::_checkBusStatus Bus is still in a bad state; last write status 00010110 xfer 00000000 fifo 00000000 for device als"
Debugger message: panic
OS version: 12B466
Kernel version: Darwin Kernel Version 14.0.0: Mon Jan 12 21:30:11 PST 2015; root:xnu-2783.3.26~3/RELEASE_ARM_S5L8940X
Kernel slide: 0x0000000003400000
Kernel text base: 0x83401000
Boot : 0x54e68884 0x00000000
Sleep : 0x54e68a7e 0x000dd6ac
Wake : 0x54e68b19 0x00035c02
Calendar: 0x54e68b1d 0x00040927
Panicked task 0x84a87c60: 13773 pages, 122 threads: pid 0: kernel_task
panicked thread: 0xc5066e80, backtrace: 0x81a33ca0
0x834ad94d
0x834adcb1
0x8341d5bd
0x83dc8347
0x83dc8059
0x83dc7e35
0x8389c601
0x8389c513
0x836f6f65
0x8389cc6d
0x8389ccc5
0x83a9f18d
0x83a9c27f
0x83a9c73f
0x83a9c90d
0x836f6f65
0x83a9c8e5
0x836e91e7
0x8343ed9b
0x834ab59c
Task 0x84a87c60: 13773 pages, 122 threads: pid 0: kernel_task
Task 0x84a87948: 771 pages, 3 threads: pid 1: launchd
Task 0x84a87000: 2016 pages, 13 threads: pid 17: UserEventAgent
Task 0x84a87630: 481 pages, 4 threads: pid 18: misd
Task 0x84a87318: 4114 pages, 22 threads: pid 19: CommCenter
Task 0x87a62948: 349 pages, 2 threads: pid 21: keybagd
Task 0x87a62318: 574 pages, 4 threads: pid 23: iaptransportd
Task 0x87a62000: 868 pages, 9 threads: pid 24: configd
Task 0x87a7ac60: 793 pages, 4 threads: pid 25: lockdownd
Task 0x87a7a948: 1218 pages, 6 threads: pid 26: imagent
Task 0x87a7a630: 2771 pages, 4 threads: pid 27: atc
Task 0x87a7a318: 792 pages, 2 threads: pid 28: fairplayd.H1
Task 0x87a7a000: 1571 pages, 14 threads: pid 29: aggregated
Task 0x87c4ac60: 1069 pages, 4 threads: pid 30: routined
Task 0x87c4a318: 707 pages, 5 threads: pid 33: timed
Task 0x87d23c60: 646 pages, 2 threads: pid 35: installd
Task 0x87d23948: 2383 pages, 11 threads: pid 36: mediaserverd
Task 0x87d23318: 1279 pages, 11 threads: pid 38: ubd
Task 0x87d23000: 249 pages, 7 threads: pid 39: syslogd
Task 0x87d6ac60: 410 pages, 2 threads: pid 40: softwareupdated
Task 0x87d6a948: 851 pages, 5 threads: pid 41: mediaremoted
Task 0x87d6a630: 1877 pages, 7 threads: pid 42: identityservices
Task 0x87d6a318: 9938 pages, 16 threads: pid 43: SpringBoard
Task 0x87d6a000: 453 pages, 2 threads: pid 44: fileproviderd
Task 0x87e25c60: 609 pages, 4 threads: p

B570 - Windows 8 - Blue screen crash & energy management error

I upgraded to windows 8 on the day it came out in the uk with no problems, some of my apps had to be reinstalled but nothing major.
the bluetooth app had to be uninstalled, never use it so not a major issue. the energy managment error just pops up on each start and i just click run without help. Seems to work fine, but would prefer for it not to have to ask me this.
Anyway everything looked to be okay and then i got the blue screen crash. Said something about a kernal crash. This has happened about every 2 days now since the install and is very annoying, just happens very randomly even when the laptop is really fast.
I spoke to lenovo's support team and they said new drivers will be installed automatically and it should resolve. It hasnt.
Was just wondering if there is any fix for this? any new drivers out that have to be installed, or bios settings anything?
Please help. Thanks

Satellite C850-19Q (PSCBYE-00L00GY4) <- from Croatia
Downloads here
This site is for US computers. Best to post in the European forums.
Toshiba Support Forums in Europe
-Jerry

Apple's "Solution" for Blue-Screen Crashing Problem

Good Morning,
For those of you thinking of calling Apple's Technical Support for help about the Blue-Screen crashing issue, don't bother.
I just got off the phone with Tech Support about the blue-screen crashing issue. After waiting 15 minutes for help, the first thing they did was act as if I were the first person to report this problem. The tech support guy finally admitted that Apple has received thousands of calls on this matter in the past couple of days.
When I asked for a solution, the only thing the tech support guy offered was to have me disconnect all my external devices, then restart Windows and disable various services, the restart my computer, then reconnect my external devices, then reconnect the iPod, then restart the computer again...Absolutely ridiculous.
I did all these steps, and I got the iPod to work once. But when I restarted my computer again, the problem returned.
So, after a lot of wasted time, I'm back to where I started.
I'm getting rather angry about this.
Apple needs to fix this problem -- TODAY
How could Apple release a new version of iTunes with this problem?
If you call Tech Support and they try to tell you they have not heard of this problem before, just give them this list of links to discussions concerning the crashing issue:
http://discussions.apple.com/thread.jspa?threadID=1703809&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1705339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1700339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1706206&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1701063&tstart=0
Thanks,
Matthew

Good Morning,
For those of you thinking of calling Apple's Technical Support for help about the Blue-Screen crashing issue, don't bother.
I just got off the phone with Tech Support about the blue-screen crashing issue. After waiting 15 minutes for help, the first thing they did was act as if I were the first person to report this problem. The tech support guy finally admitted that Apple has received thousands of calls on this matter in the past couple of days.
When I asked for a solution, the only thing the tech support guy offered was to have me disconnect all my external devices, then restart Windows and disable various services, the restart my computer, then reconnect my external devices, then reconnect the iPod, then restart the computer again...Absolutely ridiculous.
I did all these steps, and I got the iPod to work once. But when I restarted my computer again, the problem returned.
So, after a lot of wasted time, I'm back to where I started.
I'm getting rather angry about this.
Apple needs to fix this problem -- TODAY
How could Apple release a new version of iTunes with this problem?
If you call Tech Support and they try to tell you they have not heard of this problem before, just give them this list of links to discussions concerning the crashing issue:
http://discussions.apple.com/thread.jspa?threadID=1703809&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1705339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1700339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1706206&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1701063&tstart=0
Thanks,
Matthew

Blue screen, crashes, freezes after ios 7.1 iphone 5s

I've been using iphone 5s 64gb A1530 starting December 2013 without any problems. But after updating to 7.1 I faced blue screen crashes and freezes.
Few sort of problems:
1. blue screen appears then goes to gray and iphone falls asleep.
2. blue screen appears then restarts then blue screen then restarts and loops until I will be successful with soft reset.
I've been googling a lot for this problem and the solutions I tried didn't help:
1. I switched of iCloud data copy.
2. I restored from backup iCloud.
3. I restored from backup iTunes.
4. I restored as factory (unfortunately it still comes with 7.1)
Nothing did help. Could you please give me advise how I can downgrade back to 7.0.6 or 7.0.5? Such resets are really annoying (over 20 times per day)
In diagnosis part from Preferences I have a lot of kernel reports. If there is any way to heal my iphone or it's time to trash it?

Finally Apple replaced the device with the new one. Service guy in Apple store tried to recover it from DFU mode but failed.
I got no idea what ios7.1 brought to my iphone that after 4 months of normal usage it became a blue screen piece of metal. And maybe another app or virus crashed the hardware.

Blue screen crashes with specifc error starting to show up on restart

I keep getting blue screen crashes and as I start up the system I get this error constantly.
c:\users\computeruser\appdata\roaming\newnext.me\nengine.dll error can you please send me a fix for this issue.

In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If
you don't know where .DMP files are located, here's how to get to them:
1. Navigate
to the %systemroot%\Minidump folder.
2. Copy any and all
DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload
the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Prefered sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers.
4 (optional): The type
of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference between Small Memory Dumps and Kernel-Dumps
in the simplest definition is a Kernel-Dump contains much more
information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best choice. Do note that Kernel-Dumps
are much larger in
size due to containing much more info, which is why I mentioned upload speed, etc.
If
you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload
photos and files to Onedrive.
Please note that any "cleaner" programs such as TuneUp Utilities, CCleaner, etc, by default
will delete .DMP files upon use.
If
your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot%
which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause
key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'.
3. Windows key + Pause
key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that
the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is
not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click
Apply.
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
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N500 with Vista blue screen/crash

Hi there, I bought a N500 (5ZG) with Vista Home Basic three months ago, and generally I'm happy. Unfortunately, every now and then, the system crashes with the blue screen coming up. There's no specific reason that I could identify, meaning it happens independent of what software/application I run
I've upgraded to Vista service pack 2 hoping it would sort it out; it didn't. I also have the latest BIOS update from Lenovo. Has anyone any idea what's going on here? Thanks.

Thanks, Harm. It will help in giving the shop some kind of direction because they miss things even though it is their actual job to know these things.
I've felt that it was running hot, they had mentioned re-appling thermal paste to the processor a couple days ago but didn't stress it.
There are 2 different blue screen issues and one is solved:
1. The original irreparable crash which prompted me getting a new HD.
2. The blue screen crash... on the NEW harddrive.... whenever I tried to open Premiere.(which apparently was solved when they re-installed
Windows a 2nd time on my brand new HD because my computer no longer Blue screen crashes when Premiere loads.
Addressing the heat issue could prevent future BSOD crashes and may have prevented the original crash.
Also, does BSOD refer to the irreparable crashes which render your HD useless or ANY crash where a blue screen appears? I have been using BSOD to refer to a complete/total/final HD crash.
I don't smoke but these series of mishaps may get me started.

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