BLUE SCREEN ERROR FOR A BRAND NEW DELL STUDIO

Hi There,
I Just bought a brand new Dell Studio laptop from Best Buy and the first login.. was trying to register my Mcfee AV on it and started dumping the physical memory with blue scree.. So sad.
I had Win7 on it. What could be the issue? Can someone help here?
I have another thing to know, I want to replace this one with a diff. Studio laptop which is available in best buy, I want to avoid the 15% restocking fee. The one I am thinking to replace it with is of light brown color in the Dell laptop link on best buy site on page 2 and this one is a bit costlier than the one I am using it.... Can I replace this one without any restocking non-sense as the current one keeps throwing with blue screen error. Although it doesnt happen everytime i use it but it does come up with blue screen every now and then...
Any suggestion would be appreciated. The Laptop which I currently have is not listed in the Best Buy site now, was there till last week. Dell Studio, i3 processor with 500GB HD & 4 GB RAM.
Thanks,
-Rj

You're over thinking this! If you're getting an error of this type and you didn't do anything to the machine besides install McAfee, then bring it to your nearest BestBuy to have Geeksquad look at it or have it returned. You're within the 30 days, right?
There is no restocking fee for defective items. I'm not sure if yours is defective, but speak to the store, I'm sure you will be pleased. Point is, do it now, before more time passes.
I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
: Open Mailbox

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BLUE SCREEN ERROR FOR A BRAND NEW DELL STUDIO

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