Blue Screen error while playing game.

Question

I have Compaq Presario CQ3530IX Desktop PC.
Windows 7 32-bits.
When I play game the computer restart and gives Blue screen error.
But acttually there is no Blue screen coming it just giving that error.
After restart it give this error.
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
Additional information about the problem:
  BCCode:    116
  BCP1:    C2289510
  BCP2:    987975BC
  BCP3:    C000000D
  BCP4:    00000003
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1
Files that help describe the problem:
  C:\Windows\Minidump\052013-30482-01.dmp
  C:\Users\hp\AppData\Local\Temp\WER-117390-0.sysdat​a.xml
Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clci​d=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
I tried re-installing viedo card and direct X.
I also tried to search for virus with Quick Heal but no virus was found.
I was also able to play this game before.
This problem started when I installed Company of Heroes game.
Now I can't play any games.
Please help thanks.

Answer 1

Hello pleurisy,
Your system is getting an error when trying to play a game.
This might be caused by the system getting too hot.
Do a hard reset.
Turn the computer off.
Remove the power cable and the battery.
Hold down the power button for 15 sec while booth power sources are removed.
This should reset the hardware in the computer.
As you turn it back on tap the F10 key. This will load BIOS setup utility.
Press F9 to load defaults.
Press F10 to save and exit.
When the computer boots back up, check to see if everything is working.
If your still getting the error, go to HP.com and update the BIOS.
Here is a link to the update.
Also make sure that the system does not have a buildup of dust inside the system.
Take the side panel off and clean the inside of the computer with compressed air.
Let me know how everything goes.
Have a good day.