Blue Screen in CS5 Installation

Hi,
I was trying to install the Photoshop CS5 trial, and no matter what I do, at around 18% I get a BSD.
I've tried to install at least 5 times, and it's the same result everytime.
Please help.

Thanks for the quick reply. Here are the details:
Intel Core 2 Duo T7250 2GHz
2 GB RAM
Windows 7 Ultimate x86 (32-bit)
Drive: Total 50 GB, Free 30 GB
I did not specifically run the setup in admin mode, but when I double click the file I get a confirmation to run it.
Not sure if this is what you need but here's the event viewer log:
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\Windows\Minidump\051510-24694-01.dmp
C:\Users\g4rvd4\AppData\Local\Temp\WER-53601-0.sysdata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0d153d2e
Analysis symbol:
Rechecking for solution: 0
Report Id: 051510-24694-01
Report Status: 2
More details:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-05-15T12:21:04.000000000Z" />
<EventRecordID>6251</EventRecordID>
<Channel>Application</Channel>
<Computer>g4rvd4</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>0</Data>
<Data>BlueScreen</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data>C:\Windows\Minidump\051510-24694-01.dmp C:\Users\g4rvd4\AppData\Local\Temp\WER-53601-0.sysdata.xml</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0d153d2e</Data>
<Data />
<Data>0</Data>
<Data>051510-24694-01</Data>
<Data>2</Data>
</EventData>
</Event>
NOTE: I have installed CS4 without any issues.

Similar Messages

Blue screen crash upon installation

hi im doing a rebuild on my desktop and iv done a whole reset and board update.
i have a
ASUS P5N-T Deluxe motherboard
Intel core 2 duo
Nvidia GeForce XFX 8800 GTS card
MAXTOR HDD 500GB
sony DVD/CD RW
when starting up my desktop i start the installation of my windows 7 home premium and everything go great the black screen with the grey loading bars finishes and then the microsoft loading bar appears and finishes and about 5-10 seconds in the next
screen with the background picture goes to a blue screen which then says had to force shut down to protect computer and say other things like if this is first set up and thing like that and then loads of numbered codes at the bottom.
i am very confused as i am at a dead end of how to reslove this issue

Hi,
Since this happens during the installation process, this should be a hardware issue or something wrong with the installation media, I suggest to install with another installation media if possible and reset the BIOS meanwhile.
As how to reset the BIOS, you can refer to the guideline from ASUS.
Regards
Wade Liu
TechNet Community Support

TVAnywhere Plus Blue Screen on Driver Installation!

So I picked up the MSI TVAnywhere Plus PCI Card.
I installed it on the very bottom PCI slot on my MSI K9N2 SLI Platinum motherboard.
Right in the middle of the Driver installation, it blue screens on me.
Quote
*** STOP: 0x0000007E (0xC00000005, 0x9F8A3595, 0xB8507534, 0xB8507230)
*** 3xHybrid.sys - Address 9F8A3595 base at 9F88A000, Datestamp 4a94af72
Beginning dump of physical memory
After this, it reboots and then boots back into Windows. Soon as Windows finishes loading up it then tells me that the Driver I was trying to install is not WDM Certified, do I want to continue, yes or no.
If I select Yes, then it does the exact same Blue Screen, again... and reboots, again... rinse, repeat, back to the Driver not WDM question, continue? yes, no?... rinse.. repeat...
If I select No, then it tells me that there is a problem with the Driver Installation and thats it. My computer is then free to use but I can't use my new hardware.
If I go into Add/Remove programs and attempt to delete the software in there that was installed (as it seemed to have installed software related to the remote control) it will give me an Error and tell me that the Software can not be uninstalled, because it was not properly installed in the first place. I have the same problem if I try this through Safe Mode.
I can not delete any thing that was installed, because it tells me I have to reinstall it first... but I can't install it, or reinstall it, period! Every time I try, it blue screens!
Now, I have also tried going in through my Device Manager, selecting the device in the list, selecting Reload Drivers and MANUALLY Searching for the drivers on the CD and installing them that way, and again... same Blue Screen at the same point!
Lastly, I have attempted to download Drivers from the MSI Website.
However, those Drivers are a Year older then the ones that came on the CD. The downloaded ones are dated July 3, 2008. The Drivers on the CD are dated December 2009! Also, the download gives me a Zip File with 3 sets of identical files. I can not extract anything from the Zip File because all the files keep over writing each other. There's three sets of each files, all different sizes. I would presume to thing that one set is for XP, one is for 2000, and the third is for Vista. Yet, there is no documention or any designation that tells me what is what so I can seperate them and use the correct one...
So.
Help!

Ok!
/sighs...
Audio problems fixed... have no idea how it happened but... didn't have anything to do with any my Creative X-Fi software, it was something in Windows itself that got screwed up.
In Control Panel, under "Sounds and Audio Devices"... then in the Audio Tab, and then select the Volume Button to open Windows' built in volume controls. Then on that, under "Play Controls" there is a button for "Speaker Volume" which controls the volume of up to 8 speakers on a 7.1 system.
Somehow, the sliders for my two rear channels, my front right channel, and my Sub, were all reset to zero.
Again, no idea how that happened but seemed to have happened after I got the PVR Software working.

Blue Screen Result When Installing To External Firewire Drive

I can't afford to have problems with programs not running on Leopard on my 17" G4 1.67 GHz 2 GB RAM PowerBook so I am trying to install it on an external Firewire drive. I was hoping to test out Leopard with certain applications by running it from the external drive.
The Firewire drive has two partitions, one has my backup clone of the PowerBook and the other just has files and about 35 GB of free space. The installation would be a new installation so none of the files that deal with login or Application Enhancer that are being talked about in other threads are an issue.
My first attempt to install brought up a blue screen after the installation restart. I left it there for about 30 minutes then powered off the PowerBook by holding down the power button. I started it again and held down the option key, picked the install disk as startup, went through the disk utility repair disk (found no problems). After that I picked the new install on the external from the startup preferences and it simply restarted to a blue screen. I left that one for about 20 minutes then powered down.
I went back to the Powerbook Tiger OS system, deleted all the installed folders on the external and tried a completely new install. Once again it went to the blue screen after the Leopard install restart. This time I left it overnight and this morning the display was dark and upon waking it up with a tap of the space bar was greeted by the bluescreen again.
I talked to my Apple hardware rep who knows the equipment that I am working with and we talked about all the steps I went through and he has no explanation why it won't work on the external.
I would love to hear from anyone that may have insight for this particular external FW drive installation perspective.

Joe-
Is the drive partitioned to APM? (Sorry I took Anton's reply to be yours.) What was the type fo partitioning onthe disk with the success? I am not knowledgable enough in those error messages on the system.log file, but one thought is - after the memory upgrade, did you clear the PRAM (long shot, but do it anyway)? The machine booting on one external Firewire drive (#2) implies the problem is with the external FW disk (#1) you are using. Some other people had the bus error, but with Time Machine. (Not to go on a tangent, but TM seems to have problems when the disk name has non-alphanumeric in it.)
Hoping someone who knows the syslog errors and the boot sequence will pipe in here.

Blue screens with Boot Camp Drivers?

Recently my Bootcamp Windows 7 install started getting random blue screens. I enabled the Windows Driver Verifier and the blue screens show up as BAD_POOL_CALLER at wdf01000.sys. If I inspect the blue screen dumps, it points me to the error being in MacHALdriver.sys
I reinstalled Windows 7, and ran it with the Verifier to ensure the install was clean. It was. The Verifier triggered the same blue screen during the installation of the Boot Camp drivers. Please point me in the right direction with this issue. Thanks!
The Bootcamp drivers were downloaded today from Apple. Version 5.0 build 5033.

Actually it is a problem specific to later model Macs.
If your Mac was manufactured after the release of Leopard (or whatever is the current MacOS), then there's a **** good chance that the Windows drivers on the MacOS disk won't drive your specific hardware. This happened on my late model iMac ... with the MacOsX 10.5 DVD crashing like crazy when installing drivers as part of the Bootcamp install. Never even got around to installing the BC Control panel, most of the drivers were improperly installed or not at all, and the Windows New Hardware Wizard never registered any installs.
Crash City.
It would be nice if Apple kept updated versions of the Windows Setup program available at Apple.com ... with all the current Windows drivers for the current Mac hardware in them. Hey, I could copy that onto a USB drive or DOS formatted CD, boot Windows, copy the file onto the Windows partition, run it ... and then Bootcamp would operate well.
Just my 2 cents worth ...
Regards,

Acrobat 9 Pro blue-screens during installation (registration) and bluescreens during uninstall

I tried to install Acrobat 9 Pro. It got to the registration part and Acrobat crashed my Win 7 laptop with a PAGE_FAULT_IN_NONPAGED_AREA (error 0x50 on bluescreen). Attempting to uninstall results in the same error/blue screen. I can do an installation repair, which does complete, but when I start Adobe Acrobat, it still brings up Acrobat and seems to work fine only for about 10 seconds beore it bluescreens with the same error. I still cannot uninstall or run Acrobat without bluescreening. I can run Adobe Reader, Photoshop CS5, Lightroom 4 and do anything I usually do on my laptop without any issues. However, if I try to use Acrobat, it crashes my laptop every time. I once was able to bring up the option to update the software and I saw some message about registration or something being disabled, but it crashed immediately so I was unable to fully read the message.

What has happened is that you have selected to install the PDF add-on which will not run alongside your version of Acrobat. Without warning, the installation just uninstalls the incompatible full version of Acrobat.
I don't think you can just uninstall the add-on so you will need to uninstall Rh, reinstall Acrobat 9 then reinstall Rh deselecting the add-on.
I am not sure that will be entirely trouble free as Word has to be compatible with Acrobat and I don't know if your two versions are.
It's not a way of forcing you to upgrade but I do agree it could be handled better.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

When I clicked on Firefox, the update bar started but when it stopped Firfox would not open. The blue screen of death popped up and said something about a new installation. We restarted the computer and now Firefox will not open. Help!

When I clicked to open Firefox the update bar appeared and an update loaded. Usually when this happens Firefox will open up when the update is finished. This time it did not open. when I clicked on the icon again the blue screen opened and said something about a new installation and if this was the first time you have seen this screen restart your computer and try again. I restarted the computer and when I clicked on the Firefox icon the "hour glass" would appear like it was trying to open but it never would open. I don't know what else to do.

See below -- the way I asked the question the first time may not be clear. This post was a goof but I can't figure out how to delete it

Blue Screen immediately when I put in installation disk.

Please forgive me as I'm not very computer literate. As soon as I put in the installation CD I get a blue screen with a fatal error message. Since I'm not good at computers I was hoping I can get some direction as to where to start looking in that Blue message to find out what could be lacking in my system. I have a Toshiba lapton with an AMD Turion II Dual Core 2.3 Ghz with 4.0 RAM 64-bit with a ton of storage 2MB. Any ideas? Forgive my ignorance...this is way outta my league.

Some other places to look...
Search here for help with Microsoft messages
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
Read Bill Hunt on BSOD http://forums.adobe.com/thread/772169?tstart=0
In the US - Adobe Install Problems 800-642-3623
In the US - Adobe Activation 866-772-3623 Open 24/7

Satellite M70 - blue screen during the WinXP installation

hi
I bought a new M70 with Win XP HOME installed on it!
but i want to install my Win XP PROFESSIONAL on the notebook.
So i put in the WinXPpro-CD and boot from CD/DVD-Drive.
The first blue screen with some information in the bottom grey line come, and every thing looks good, but the screen with the options on which drive i will install the windos-OS did NOT COME!
I only have a black screen and nothing happens!?
The WinXPpro-CD is ok i checked it on other PCs.
hope you can help me soon
thx Houddy

HI
The OEM version of XP you use is simply incompatible with you chipset (SATA), so the installation hangs.
You need to find or create a copy of the XPP CD with OEM drivers for tou SATA chipset, but it's quite difficult to do.
Another solution is to use a floppy with the drivers for your chipset (you can include theses drivers by pressing F6 in the beginning of the setup (third party drivers)
The files for the floppy may be found in the website of the chipset provider

Hello. Today, I was updating my iPod Touch 4th Generation to iOS 6. I unplugged the iPod when it was during the installation because it appeared to be frozen. Now the iPod is stuck at a light blue screen even after I reset it. How do I fix it?

Hello. Today, I was updating my iPod Touch 4th Generation to iOS 6. I unplugged the iPod when it was during the installation because it appeared to be frozen. Now the iPod is stuck at a light blue screen even after I reset it. How do I fix it?

You will need to do a DFU restore by holding the home and power buttons down (while the device is plugged in to your computer) until the device's screen goes black and as soon as the screen goes black, count down from 3 and release the power/sleep button, but keep holding down the home button. Then, iTunes will say the iPod needs to be restored. The restore process will take some time and even though the iPod may appear to be frozen, don't interrupt the restore.

Blue screen on Windows XP installation loading

Hi...
I am trying to install windows xp professional...
I'm booting from cd and when the windows start to loads the installation tool a blue screen show and i have to restart....i tried with another cds and didn't work
is that a block to doesn't install a previous version of windows media center ??
(my current system is winxp media center(from recovery cd))
Tks

Hi Alex
Please write to us which notebook model you have. Did you upgrade some hardware components? Is some external device connected to your unit while you try to install OS?
Usually every notebook delivered with WXP MCE can be preinstalled with WXP. The drivers are the same.

Equium A100-549: Blue Screen error during Recovery CD installation

Hey,
I recently purchased a Toshiba laptop, everything worked perfectly until my laptop was attacked. I got rid of the virus and went to reformat due to lots of problems occurring. The main one being a error has accursed and "Blah Blah" program needs to close. Also i kept getting loads of errors.
http://aumha.org/win5/kbestop.htm
Them types.
Now then the Toshiba reformatting disk said simply put the disk into the CD drive and turn off. I did this, great. The toshiba disk said press F12 upon starting and click run the CD. The CD fires up and gets half way thro reformatting.
I suddenly get a blue screen error. I thought oh well ill reboot and carry on. This is where the problem started. Because i was half way thro deleting/reinstalling windows i was missing some files. I go to reinstall or try to use the Toshiba CD I get a blue screen error.
0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
(Click to consult the online Win XP Resource Kit article, or see Windows 2000 Professional Resource Kit, p. 1548.)
Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).
Any ideas what i can do? I don't want to send the laptop back to Toshiba to fix however im thinking this is the only way out.
Please if repplying try to keep technical lanuage to a minnium. Many thanks, Dan.

Hi
Its very strange because the installation from the Toshiba recovery CD should works properly and without any Blue screen messages.
Usually if the BSOD appears if there is a serious software problem or something wrong with the hardware.
I dont think that the software on the recovery CD could be corrupt.
Did you try to install the OS from original Microsoft Windows CD? It would be very interesting to know if the blue screen will also appear.
However, I think your notebook is new and the warranty is valid. In my opinion you should ask the Toshiba service partner for the help because the guys could start the diagnostic test and could locate the fault.

During installation of Windows 8.1, I get blue screen and can't proceed any further..

I'm trying to install Win 8.1 via Bootcamp 5.1 on my late 2012 3.4 i7 iMac. I'm installing from a Win 8.1 OEM DVD using an optical drive.
The partitioning process is fine, I have the latest windows support software on an MS-DOS (FAT) USB stick.
The install seems to be going fine, then up comes a blue screen (with mouse functionality) but no prompt/warning/error messages.
At this point I have no other option to restart and when I hold down the al key on start up, the Windows partition is not available.
Any ideas anyone?

It looks like that the installation process of one of the applications have caused some trouble. One of them may have changed or added kext files.
For that, the Window server crashed if you try to open a non Apple application like Firefox
Start the system in safe mode by holding the shift key on power on.
If save mode is reached, perform a permissions repair with the Disk Utility.
Don't bother about upcoming warnings like "could not repair file xy" as that occur cause you use the tool on a running system and opened files can not get touched by the tool.
After repair is done reboot system to normal and try to open Firefox.
If the problem persits, please report back here.
Lupunus

Re-installation issues - Stuck at blue screen -Desperate

I am in a desperate situation now & badly need help.
My Mac now hangs & cannot start up. It hangs at the blue color screen stage.
I humbly & deperately seek answers to the following questions:
QUESTIONS:
1. What is the best way to start it up ?
2. When do put in the installation disk ?
3. If I were to do erase & install, how do I backup all my safari bookmarks ?
4. If I were to do erase & install, how do I backup all my iTunes album artwork & songs including those I bought from iTunes Store ?
5. If I were to do erase & install, how do I backup all my settings in iPhoto ?
6. Can I restore the whole system back to how it was 2 weeks ago using Time Machine ? Is it recommended ? And how do I do that ?
Many Thanks

Before you jump to an Erase and Install, keep in mind that when your computer boots to the blue screen and stops it usually points to an easily fixable issue.
Try a Safe Boot. Power on your computer and hold down the Shift key during startup. It will take longer than normal to startup but will eventually boot into Safe Mode. If you get that far go to System Preferences -> Accounts. When in accounts, with your account selected on the left hand side, select Login Items at the top of the window. Select and remove all the items from the list by clicking on the Minus button at the bottom of the list. Once complete, restart as you normally would and see if the issue persists. If it does the next step would be booting to the install disk and running Disk Utility. In disk utility you would select Macintosh HD on the left, or the first indented volume, and then select First Aid. At the bottom of the window click on Repair Disk Permissions. Once complete for safety sake, click on Repair Disk. Once complete, restart as you normally would.
If the problem persists at that point then you're looking at reinstalling.

Why am I getting a blue screen during windows support software installation?

After intalling windows 7 x64 (using boot camp 5.1), when I come to install windows support software to set up apple drivers for windows to run on my MacBook pro (late 2013), after installing a good number of drivers, I get suddenly a blue screen!....
What can I do, once windows is not strting up? It started well, but wth no proper drivers. Thanks.

I guess the first thing I would do would be to boot up using the original installation DVD and correct the permissions. That may not be the problem at all, it could be an incomplete upgrade install but at least you would know it isn't a permissions problem. I'd also run or verify the hard disk using this method.
How is it done? Turn machine on. Insert DVD 1 of the Install Disks, restart the machine, hold down the Command and the C keys (that tells the machine to look to the Rom drive and boot from it). Once it is up (will take a long minute or so...) go up to the top left where the install menu buttons are listed, look for the disk utility and run it. Tell it to verify and repair the disk and repair the permissions. Once done, quit the Disk Utility and select the restart option. Wait to see if your original desktop comes back.
If not, then you'll need to either "back out" the upgrade you installed or install your backup. If you don't have a backup you'll probably have to re-install OS X all over again (and probably lose all your previous data, apps, etc.). Let's hope it clears up first before you have to re-install.
Lisa

Blue Screen in CS5 Installation

Similar Messages

Maybe you are looking for