Blue screen iphone 5S ...

Hello ,
i have Iphone 5S i got it now , when i press the on button it go to screen that want me to plug the iphone to itunes , when im doing this i got only one opion is to do Restore , when i try to do Restore the iphone go to loading screen and after 5s i get blue screen ... in the itunes i get 2009 error ... what can i do ?

See this Apple doc -> Resolve specific iTunes update and restore errors
Check USB connections
Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
If you the port at the bottom of the iPhone is damaged somehow, setup service for it.

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How to fix a blue screen iphone 5s ?

Just had that blue screen today on my iphone 5s.
I wasn't using Pages, Keynotes, etc.
Just a normal use of my iphone.
Blue screen and I then got that "connect to iTunes".
My only choice is to restore my iphone ?
If I do so, I'll lose all the pics I took today. And photostream can't help me, as this pb occurred 5 min after I got home. No time to fully sync my photo folders on my other iDevices.
What can be done?
Thanks a lot,

This could be hardware related and you should get it checked by visiting an Authorized Apple Service Provider/Apple Store or by contacting Apple Support. Maybe your battery needs to be replaced, they can check the battery life online.
You can also visit this page to do that: iPhone - Contact Support - Apple Support
Click on Apple Support, then on ->Battery, Power &Charging ->Battery questions and troubleshooting, and follow the instructions.

Failure blue screen iphone 5s

The phone I bought for my daughter, iphone 5s silver 32GB, unlocked I have this problem of blue screen goes day 3-4 times and slow to start insisting 7 to 10 minutes, am I press the power button many times, I never thought have problems with Apple but worth it, I have updated the iOS 7.0.3 and nothing, look on youtube http://www.youtube.com/watch?v=Q496Md-Eozw detail. my mail [email protected],
Please feel uncomfortable with these problems URGENT solution, gentlemen where is the quality of the good teams APPLE, and that I have? .....

avoid using multitasking, so you do not use just one application off, erase constantly multitasking. but when facebook a little while income paid team.

HT1688 blue screen iphone 5s

i keep getting the BLUE SCREEN of death
i updated and restored my iphone and i do not use "key notes" or some apps that i read on the internet that were causing this problems.
i mainly use photo edditing apps like snapseed, Over and instagram! i do have like 6,590 photos but its a 64GB iphone.. 34GB still available..... i dont want to believe this is the problem..
PLEASE HELP!

What troubleshooting steps have you tried on the phone? It is possible that it is a hardware issue and the device is still in warranty.

Blue screen iPhone 5S reboots several times daily only at work

I experience blue screen of death only at work but I'm connecting to a broadband Internet Wi-Fi network even while I'm at work. I'm not connecting to the work wi-fi networks (used 'forget this network').
Simply, the presence of these networks causes my iPhone 5S to reboot 5 to 10 times a day.
This issue does NOT occur at home using wi-fi or anywhere else with wi-fi but it happens each and every day while at work.
The work Wi-Fi infrastructure is Cisco (again, I'm not even connecting to those).
I have 7.0.4 installed on iPhone 5S (it's slate gray, not sure if this occurs with other colors... a little humor).
If I turn off Wi-Fi while at work, the iPhone does NOT reboot.
At home, no issues with Wi-Fi but I have to remember to turn it on when I get home each day.
Issue did NOT happen on iPhone 5 with iOS 7. Issue has occured on iPhone 5S with each version of iOS 7 since the day I received the iPhone 5S.

Jota,
What brand/model of wifi router do you use at home? At work (where I am experiencing this issue) we have Cisco wifi access points and we have one Netgear WNDR450 (N900) router. The Netgear router is connected to a Cable modem circuit for commercial broadband/Internet access and the Cisco routers are connected to our internal company infrastructure. The Netgear router uses the 5GHz 802.11n whereas the Cisco's are 2.4GHz (also 802.11n).
With this configuration, the iPhone reboots (blue screen) several times daily. This only occurs in this environment.
How is your environment set up?

Apple iPhone 5S blue screen and error 14 while restoring

Got my new iPhone 5S for 2 weeks. Suddenly he became to show blue screen of death and restore after about an hour. I read, that it can be caused by iWork apps, but i didn`t even open them. After another blue screen iPhone moved in a cyclic reboot. Tried to restore via itunes, but never finished because of blue screen when installing iOS and occured error #14. Tried many hints, but still haven`t solution. Please help!

i`ve tried all hints. disabled antivirus and firewall. cleaned hosts, many usb ports, 2 pc`s (win7). in dfu mode error 40 appears.

Blue screen crash constant loop

Apple has a serious issue that they are not addressing tech support said it was a hardware issue. If it is then ios8 broke millions of iphones. The person that answered my call said he had not heard of this issue. I said google blue screen iphone. He said yeah I see some threads. Apple needs to deal with this. It is a major problem and is costing me money when i cannot use square.

I Have done every sort of restart reboot possible. Sometimes it will even go into dfu mode while I am holding the home button. Sometimes in the reboot loop it will comeback on. Sometimes it won't unless I am holding a button it is all very random. For Apple to tell me it is a hardware issue is ridiculous. Especially when google shows loads of people with the same issue.

My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

IPhone 5s died overnight while charging, blue screen and logo loop

I was charging my iPhone overnight and woke up to a dead phone. Tried restoring with iTunes a few times with no luck, it kept giving me the error code 40. Everything on my Mac is up to date and am having no trouble connecting to the iTunes servers even though I'm in Kathmandu, so I assume this is a hardware issue now.
Tried to put it into DFU mode without any success, the only thing that it did was give me the blue screen, Apple logo, yellowish screen loop before going off again. Requested a call w/ Apple (Case ID: 608858029), but unsure if they'll have any luck reaching me through my Google Voice number on my laptop since I'm in Kathmandu and my phone is now obviously not working.
Even though I got the phone in late September last year, according to Apple I'm already out of warranty? Thought they had a one year warranty? In addition I cracked my screen back in March, so does that automatically void my warranty even though this BSOD seems to be an unrelated issue? The phone was working fine with the cracked screen for over a month. If my warranty is void and I'm not going to be getting any help, I might open up my phone and disconnect my battery as mentioned in this thread.
All suggestions appreciated. Since I'm going to be in Nepal / Tibet for another month, I might pick up a cheap Android phone if all else fails.

Due to the crappy internet connection, had trouble answering the calls in time every time Apple tried calling so I ended up calling them and had a very pleasant discussion with the CSR for about 30 min.
Phone would've been replaced under warranty except since I cracked the screen, I have to pay the out of warranty cost which is about $269 + tax. Reasonable even though it's much more than the $50 I was going to pay for a replacement screen. But the whole BSOD put a dent in those plans.
They also directed me to Apple Care in China, the closest country with authorized Apple centers to Nepal. Gave me the number (864006272273) which was helpful. But since I'll be on the move for the next four weeks I have no idea how they were going to get the replacement phone to me... unless they send a porter with it and track me down somewhere on the trail in Amphu Labsta.
Guess I'll just hold onto the phone until I get back to NYC.

Iphone 5S crashing after 8.3 update blue screen of death

I have an iPhone 5S which is 90 days out of warranty. I updated to 8.3 and the first issue I noticed was my music app. When I play music it doesn't start off from the last song I played - I have to choose my songs again and restart my shuffled playlist. Last week out of nowhere my phone crashed but it was at 80% battery. The screen went black, then blue, then tried to reboot. It "reset" itself within a few hours. Next day I accessed the App Store and it crashed again. It has since crashed several more times using Facebook, email, turning it off...very frustrating. I brought my phone to VZW and they said it was a software issue. I then went to the Genius Bar and they said without restoring the phone and reinstalling ios, they have no way of knowing if it's software or hardware. The phone crashed as the tech was looking at my phone so he excused himself, went to the back and came back with a second opinion "it's definitely a hardware issue and since you are out of warranty, you'll have to buy a new phone for $549". WHAT?!? So wait, you JUST told me that you wouldn't know if it was a hardware issue until the phone was restored so how did you magically surmise this? Then to tell me there is NOTHING that can be done and if I wanted to restore from a backup, I wouldn't be guaranteed that all of my content would be restored to my phone OR there is a possibility my phone would be wiped clean and not restorable at all. Nice try and scare tactic. I left Apple with a phone stuck on the blue screen of death. I went back to VZW and they said its definitely not a hardware issue and even if it were, Apple is the company to seek, not them - they are just my carrier. I am so fed up with Apple. Every update and phone I've had with them has had issues. I don't know why I continue to be their customer. If anyone can help I'd appreciate it.
Message was edited by: Lifesabeach2

Sorry, what i wrote was wrong and i can't edit it again now
Here's what I was actually meant to say,
Hi
You could try basic trouble shooting, that's what everyone usually suggests first but it that fails to work then it is a hardware issue.
Did it start crashing after you installed or or got rid of an app? Oh and has it happened before on any other IOS?
In my opinion you should email Apple explaining the issue and they might be able to help you or tell you it plain and simple that your phone is broken
Also check out these links:
http://www.pcmag.com/article2/0,2817,2407487,00.asp
https://support.apple.com/en-gb/HT201252
www.youtube.com/watch?v=Hx9QQpakXvk
^^^^^ This one might benefit you the most!
Hope any of this info helps you get any where with your phone.

IPhone 6 Blue Screen Crash Now my Phone will not stop crashing: Has Not turned back on after last crash.

I very recently got my new iPhone 6. I got it on new years eve. I'm not sure what version of the OS it is on, but I'm going to assume it is on the latest, 8.1.2. Today has been the only day i have had an issue. Earlier in the day the phone froze and the Wifi was showing to only have one bar. They Phone then shut off and flashed a red screen for about a second. After that, I had no issues for a few hours. Later that night the phone crashed three times. 2 of them showed a blue screen before crashing. The third time the phone would not let me open any apps and then just shut down, and as of right now it has not turned back on. Is there a way to fix this or am I going to have to replace my phone?

I was able to turn it on but when I turned on WiFI the apps would not open and the phone crashed again and turned off.

I have a new iPhone 4 and every time I plug it into my laptop I get the "blue screen of death", it didn't do this the first time because I downloaded all my music from iTunes but ever since it has done this. Anybody have any insight?

I have an iPhone 4 and downloaded all my iTunes music to it. Now when I connect it to my laptop I automatically get the "blue screen of death", does anyone have any insight into this problem?

This will happen if you have photos in your camera roll and an out-of-date scanner or webcam driver. See this: http://support.apple.com/kb/TS1502

When i try to open a web page, a blue screen appears and it is telling me " safari cannot open the page because i am not connected to the internet. i have an iphone, no problem and a laptop with connection - no problem - not sure what the trouble is.

when i try to open a web page, a blue screen appears - message says - sarfari cannot open the page because it is not connected to the internet. i have an iphone - no proble and a laptop - no problem as well.
what is wrong?

There are other things that need attention:
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Shockwave Flash 10.0 r32
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/

Blue Screen of Death when calling skype on iphone/...

Every time i call a person on skype on iphone or s6 (i think any smartphone) my computer crashes and causes blue screen of death. i have windows 8.1 running and this also happened on win 8. i have tried uninstalling, clean installing, deleting all old files of skype and then installing but nothing has worked.
on aside, when i get a call from another desktop skype as well, invariably, i cant connect the call at first attempt. clicking on accept does nothing and it will continue rining. even clicking on reject does not work after. the only option is to kill skype from task manager and then restart it. it then works fine for first call i make. it then has similar issue on later calls. not neccessarily the 2nd call. its regular but also random in nature.
i have not idea what is the problem. do you?
skype version 7.5.0.102
here is the summary of BSoD last night
Fault bucket AV_rtsuvc!Unknown_Function, type 0
Event Name: BlueScreen
Response: http://wer.microsoft.com/responses/resredir.aspx?sid=10&Bucket=AV_rtsuvc!Unknown_Function&State=1&ID...
Cab Id: 820ea6ec-6de2-4d12-bd98-0fdae73a883d
Problem signature:
P1: 50
P2: ffffe000ef655ff8
P3: 0
P4: fffff800e54fc0c0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
C:\Windows\Minidump\061315-85671-01.dmp
C:\Users\Madhvendra\AppData\Local\Temp\WER-220125-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\Madhvendra\AppData\Local\Temp\WER2DD3.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_a9ac997f524f3a2a4a3ec8b634fedacf174d_00000000_cab_15346984
Analysis symbol:
Rechecking for solution: 0
Report Id: 061315-85671-01
Report Status: 0
Attachments:
BSoD 14 June 15.zip ‏10 KB

Your Realtek camera drivers are crashing. Make sure you have the latest drivers installed for your video card and camera. If the problem continues to occur update the camera drivers to the generic Microsoft camera drivers that come with the OS. Steps on how to update to those drivers are covered in the below graphic:

Blue Screen Of Death When Unplugging iPhone 4s(7.0.6)/iPod touch 5th Gen (7.0.4) !!

Now heres a problem i have been facing everytime i try an unplug iphone 4s/ipod touch 5...
and heres what i have tried out after searching the net and this forum
1) tried different usb ports
2) tried different cables all genuine apple products if someone has a reason/solution telling me to use genuine apple product
3) uninstalled drivers but not itunes
4) complete uninstalled itunes (full uninstalllation i mean deleting all files n folders from c drive after uninstalling)
now heres the catch !!
when i uninstall drivers and itunes and try connecting iphone/ipod ,drivers are automatically installed and i guess they are mtp or apple iphone/ipod drivers or whatever.. no when i download latest itunes and install it and connect device all works well... but wghen disconnect device BOOM blue screen of death !!
so i guess itunes is the problem !!! tried the whole thing repeatedly same result
itunes= blue screen of death !!!
hope someone can help me out here !! details of desktop and itunes given below and windows 7 crash report also can give link of dump files if required cause cant attach it here !!
desktop:- windows 7 ultimate 32bits
itunes:- latest itunes 11.1.5.5
after reboot alert:-
Problem signature:
Problem Event Name:    BlueScreen
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional information about the problem:
BCCode:    1000007e
BCP1:    C0000005
BCP2:    00041CE6
BCP3:    8E993A74
BCP4:    8E993650
OS Version:    6_1_7601
Service Pack:    1_0
Product:    256_1
help/solutions/links apperciated !! thanks in advance !!

Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no player is required to read a burned disc, having a "good" one from a high quality blank will help

Blue screen iphone 5S ...

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