Blue screen, MBP won't respond to c and d on startup

I am having multiple problems with my MBP since shutting it down the day before yesterday. I think that I might have closed the lid before it shut down completely. Now, it starts up, and goes to the blue screen, then loads the desktop then goes back to the blue screen. We have tried running c and d on startup and get no response. The eject button won't work either so that I can't remove the cd that is in it to put in the first install disk.
I am a windows user and don't know much about Mac OS so any help is appreciated.

Hold down the Option/alt key immediately after pressing the power button. This should hopefully get you into the Startup Manager to enable you to start from your installation DVD.

Similar Messages

  • My laptop won't turn on it shows the blue screen but won't come on. Help?

    My laptop won't turn on it shows the blue screen but won't come on. Help?

    Try resetting the SMC
    http://support.apple.com/kb/ht3964
    If it has a removable battery, try removing the battery.
    If neither works, then you may need to bring it in for service.  Bring the power adapter as well, as you may be able to determine if it is the power adapter at fault, or the computer's power supply.

  • My phone keeps displaying a white screen with the apple, then occasionally flicks to a blue screen, but won't turn on! HELP!!

    My phone keeps displaying a white screen with the apple, then occasionally flicks to a blue screen, but won't turn on! HELP!! I have had it on charge all day and have tried plugging it in to my computer to sync.

    Restore your software using iTunes.
    Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.
    You should be able to restore your backup file after this procedure. If the problem comes back, you either have corruption in your backup file, or a serious hardware problem that should be looked at by a tech at the Genius Bar (make an appointment first).

  • Imac frozen at blue screen after i went into disk utilities and cleaned my free space. I tried holding down T key as it reboots and i get a message. Start up disk full empty it how can one emptie it if you cant get past the blue screen

    Imac frozen at blue screen after i went into disk utilities and cleaned  free space.
    I tried holding down T key as it reboots
    and i get a message. Start up disk full empty it how can one emptie it if you cant get past the blue screen?
    to make matters worse we bought the IMAC of amazon uk on the 4/07/011 so what can we do?
    please remember how frustrating it is when asking for help when the helper telling you to type something on the screen when its frozen
    Tell us when you can type some instuctions to the software how do you get to the doss prompt so to speak to do this
    Thanks

    i tried all this thanks
    i can not get past blue screen and message Your disk is full it needs to be emptied Please not I cant proceed past this message.
    no matter what you tell me
    Am i right ok in thinking that
    when i went into disk utilities and chose to clean my free space i left it over one hour to do its stuff
    i came back and there was no progress bar just the box so i quit the program and when i opened  mac mail the system just froze  i forced quit mail rebooted and blue screen death
    Now when free space is being cleaned is it the same as windows dose the utility write lots of 0 on the hard drive then rebbot its self to free the space
    basicly is my hard drive full of 00000  is this why im getting this message  because the process was interupted
    I need to know if i need outside help i bought the computer on line on  amazon uk  what dose one do next

  • My mid-2012 MacBook Pro has the fan constantly running. As soon as I turn it on. My MBP won't even be hot and the fan is running. How can I fix this?

    My mid-2012 MacBook Pro has the fan constantly running. As soon as I turn it on. My MBP won't even be hot and the fan is running. How can I fix this?

    If you are still under warranty and/or have AppleCare, call them.  Let them deal w/it.
    OOW try the following:  http://support.apple.com/kb/HT1411 Apple Portables: Resetting the System Management Controller (SMC) 

  • HT3406 My iPhone 4 has a lock code and the touch screen won't respond is there  and way to unlock it to back it up so I can get my info to my new iPhone 5c?

    iPhone 4 touch screen won't respond and it is locked is there any was to get my info on to my new 5c?

    You should be able to back up to a computer by right clicking.

  • Blue screen fatal error messages - laptop always crashes and now won't even let me restore

    My dv6920ea laptop has developed a fault and keeps crashing with blue screen errors, such as "IRQL_NOT_LESS_OR_EQUAL". The problem has become so bad that it happens everytime I turn the laptop on. The laptop ran "Windows memory diagnostic tool" which said that there was a hardware fault. I've tried running a full system recovery to factory setting but sometimes the laptop crashes, and when it doesn't it asks me to insert a windows disc, but my laptop didn't come with one. The laptop is a year and a half old. What can I do to fix this issue? I don't mind completely recovering the laptop to factory settings and I have most(!) of my files backed up.

    Hello djbless,
    You’re getting blue screens with error IRQL_NOT_LESS_OR_EQUAL.
    Run diagnostics to make sure that you are not having a problem with any of the hardware.
    Turn off the computer.
    As you power it back on tap the F2 key. This will load hardware diagnostics.
    Run the startup test.
    Go to HP.com and update the drivers, there is a button that says Let HP scan your system for out-of-date and missing drivers and software
    Here is a link to the updates.
    Clicking the White Kudos star on the left is a way to say Thanks!
    Let me know how everything goes.
    Have a good day.

  • Blue Screen just won't get fixed!

    Hi,
    I have had Leopard installed for more than 6 months now without any notable problem, I had some problems while updating from Tiger but I solved it following some discussions on here. However, two days ago I got the "Blue Screen" problem and I just can't get past it. I tried every single method available online to no avail.
    I don't have Application Enhancer installed and I tried the fsck command method but it didn't work. There's one command that had partially worked and it was "+sudo fsck_hfs -l /dev/disk03+" though few minutes after I logged in OS X froze and I couldn't restart it. I tried it again and same problem persists, it keeps freezing and once I force it to restart the Blue Screen comes back up again.
    I tired starting up from my OS X DVD to reinstall OS X yet I couldn't go through installation process because the Blue Screen prevents everything from showing on my screen.
    The only way I can reach my desktop is on Safe Mode, still it doesn't work every time and I have to reboot around 9 times holding down Shift to get it through.
    If there's no way to solve this I just want to know how to completely erase my HD and install Leopard from scratch (using single-user mode if needed).
    Thanks
    Hashim

    When you boot up to the disk are you holding down the C key or the ALT (options) key?
    I would reset the PRAM and the SMC of the machine and see if that helps
    http://support.apple.com/kb/HT1411
    http://support.apple.com/kb/HT1379

  • My iPad crashed and went to a blue screen what can I do to try and fix it. I have tried plugging it in to both the charger and the computer. Need help ASAP it's a gen 3

    Please help my gen 3 iPad just crashed to a blue screen I have tried everything to fix it. I've plugged it in to the charger and my computer and it doesn't respond. Any suggestions would be a help

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Vista Blue Screen after Successful Boot Camp installation (32 and 64 bit)

    OK so there are a number of people with issues relating to the BSoD after a successful (or not) implemetation of Bot Camp and Windows XP and/or Vista. One of the identified problems relates to the NVIDIA GEforce 9600m GT display driver which crashes out AFTER windows performs its update routine.
    Having removed and installed the partition (to ensure a clean install each time), the inescapable conclusion is that the NVIDIA driver is to blame for the crash dump, but it is one of the many MS updates that is the root cause of the failure. If you do a clean install of Vista 32 or 64 Ultimate and install the Boot Camp 2.1 (build 1256) and DO NOT allow updates, the system is not only stable, it runs like a train!
    I have Contacted AppleCare about this (as my new MBP is only a few days old) and they have not even heard of the problems. NVIDIA have obviously got issues with something as the driver has been updated to a BETA on their web site, but this will not work on a Mac as it cannot seem to find the hardware to allow the update to complete.
    If (like me) you have bought an MBP for support issues for both Mac and Windows users, this is a showstopper and one that is about to cause me to ask for my money back. So far, the nice shiny and new MBP is back in its box pending a 140 mile trip back to Exeter from whence it came.
    SHARK!

    Boot Camp was a response to public challenges at the time to see who could find how to install Windows on a Mac - which is totally okay thing.
    Then you want Apple to do more than any normal PC vendor selling a laptop where people have to do things like deal with BIOS, drivers and all the things you have had to deal with, for Windows.
    I'm not disagreeing, let alone arguing, I agree that hardware abstraction layer type stuff Apple would need to do. But I don't think Apple needs to do more than get Windows installed. Drivers, AV, and all the stuff that comes with Windows doesn't change. But it should not BSOD when you install something you are told you need.
    I wouldn't be surprised though to see Windows 7 eventually support Apple hardware out of the box so to speak.
    Cookie cutter answers are part of today's customer experience "level one" is no level at all, but a lot of times - and it takes a lot of work - to translate feedback and problems into "cook book" before you get to the troubleshooting (level 2 and above).
    Which is why I read sites like MacIntouch; subscribe to MacFixit (tons of articles on a CD along with shareware). And books.
    Nvidia has terrible drivers in OS X on the Mac Pro (workstation) while ATI has had very good drivers and OpenGL support.
    I prefer to have more choice and freedom when it comes to drivers. As for engineering and how things get qualified (use to see even SCSI hard drives had to be qualified for both the OS; the controller to be used; driver version; firmware; etc).
    What I see is the first shipped BIOS/EFI firmware on any device or system is not the one you want.
    Back in the 70's I was introduced to "bleeding edge" but we would get premiere on-site support if we were willing to install, adopt, some new IBM service, software/hardware. And sometimes we were there on Sunday on holiday weekends.
    One person just could NOT after doing everything under the sun, get Adobe CS4 to install on their new $5000 Mac Pro 2009. Got a new system, worked perfectly.
    In 2008 Early Mac Pro, most all systems would freeze on wake from sleep. Took two months before an EFI update was issued that cured the problem. There is/was also a problem with "inrush current" and PSU.
    I had Blue Screen with Vista. Repeatedly.
    At first I thought it was a new MICROSOFT 4000 keyboard.
    Later I wondered if it was my Apple OEM Nvida 7300GT (and some are failing but it worked in OS X) so I bought 2nd, a PC 8600GTS.
    And pull 3rd party PCI Express controllers (FW800, SATA 1x, SATA 8x cards).
    Came away and thought "oh, it was the 3rd party card" when that seemed to work.
    Around the same time I had bought a new WD Caviar 750GB SATA drive.
    It was that drive that would cause problems with Vista after the install.
    I thought it was something in Microsoft Windows Update that was causing my personal ****, not my equipment. And MS for their drivers. Somebody else's.
    And mind you, I would go through install half a dozen times, try installing Boot Camp before updates, after updates, not at all, add AV software.
    I finally -- after a full year -- learned a lot (don't learn from things just working and I still say it has always been "Plug and Pray" PnP ) things work. I know the frustration and aggravation and the wish that things were different somehow.
    The BSODs that I got were not from Apple Boot Camp. I even ran my system w/o Boot Camp for six months. And this time, with Win7, everything worked fine, wake, sleep, networking, no need for Apple drivers. At all.
    I hang out on a forum where people build their own, X58 board, Intel Core i7, eVGA graphics. And how to get even DDR3 to work, and then how to get the most out of and push it to the extreme, then throttle back a notch.
    The nice thing about that is you learn from it, like you do from racing and sports, to build a better mousetrap.
    Nvidia is bleeding. Even as they and ATI want to stay on leading edge. Intel is contracting (even as they have their best cpu technology ever coming out) and costs that should go into R&D may be harder to "justify" or all the prototype programmers engineers and testing labs. Everything is more commoditized than ever.
    Bottom line: I have Leopard 10.5.6. It has Boot Camp 2.1.2 version, later than the 2.1 download. And there has not been a single update posted online. But my original Leopard DVD 10.5.0 has the SAME contents packaged as 2.0 as were in the 1.4 Beta. I spend $129 for a new DVD to get the latest drivers. Make sense?? of course not.
    Oh, and my Mac with 64-bit hardware, cpu, the EFI BIOS is 32-bit so no official support from Apple to install BC 2.1.2 or use Vista 64-bit. Snow Leopard will be 64-bit kernel, require and enforce 64-bit drivers. Should be interesting. Because technically, and logic, would say I don't have a true 64-bit BIOS environment.
    Got an iMac? not supported with 64-bit. MacBook 2008 had 64-bit support, but not the "Late 2008" there you need MacBook Pro. And yet everyone wants to address more than 2GB (Apple EFI32 allows access to 3.3GB on some, 1.9GB on others, and in my Mac Pro? limited to 1.9GB memory in Windows.... so you know I don't want to run a Xeon workstation in Windows 32-bit.

  • My mac book startup disk is full and when I start it, it give me a blank blue screen. I have tried the shift and I started in safe mode, and it gave me the stars screen. How can I delete files to fix the problem

    My mac book startup disk is full and when I start it, it give me a blank blue screen. I have tried the shift upon start
    and I started in safe mode, and it gave me the stars screen. How can I delete files to fix the problem

    1. Start up in Safe Mode.
        http://support.apple.com/kb/PH11212
    2. Empty Trash.
        http://support.apple.com/kb/PH10677
    3. Delete "Recovered Messages", if any.
        Hold the option key down and click "Go" menu in the Finder menu bar.
        Select "Library" from the dropdown.
        Library > Mail > V2 > Mailboxes
        Delete "Recovered Messages", if any.
        Empty Trash. Restart.
    4. Delete old iOS Devices Backup.
        iTunes > Preferences > Devices
        Highlight the old Backups , press “Delete Backup” and then “OK”.
        http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
    5. Re-index Macintosh HD
       System Preferences > Spotlight > Privacy
       http://support.apple.com/kb/ht2409

  • Blue Screen on Reboot + wake from sleep Problems and much much more!

    I'm having major problems with my Mac here in the last couple of days and I'm completely out of ideas on how to fix it. Please help!!!! Here's what's going on...
    The hard drive on my previous mac burnt out on Friday...so I grabbed one of the towers from another desk. I loaded OSX on it...but right away I was having problems with it. It started crashing and not coming up like it was supposed to...so I surfed around the forums for a while and decided that I just needed to do a clean install because when I checked the memory...it was almost completely full (only about 10Mb remaining out of a 40Gb HD).
    At first...the clean install was really working great. Then it had some problems waking up once it went to sleep. I ran updates, zapped the PRAM, changed the internal battery and adjusted the power settings to that it is never supposed to sleep. Then it was all working fine for a few minutes.
    I'm a graphic designer so I need all sorts of graphics/font software. So I loaded Extensis Suitcase X1, and Quark with no problems. Then when i attempted to load Adobe CS2...it popped up with the "Please reboot your machine" error right in the middle of it. Now, I can only get the machine to reboot in safe mode...and it freezes up again if it goes to sleep. Upon a reboot it goes to a blue screen with the cursor...but I can not do anything. I can load from the install disk and have run the Disk Utility a few times. I verified the disk and that was ok. When I ran the Verify Permissions, it had thousands and thousands of bad permissions. I ran the fix and now the computer says that they are all fine. I'm totally out of ideas...and I have jobs that need to go to press today that are waiting for me to get this computer going again. Please help!!!!
    Thanks!
    Eric

    Hi ewhite01,
    I don't know at this point if you have time to reload the hard drive from scratch, but that may be what you have to do. The permissions storm was caused by the Quark installer. It's a fairly well known bug in version 6.x. What you need to do when installing it is NOT let it install to the Applications folder. Instead, choose the desktop. After the install is complete, then move the Quark folder to the Applications folder. Any other updates (such as 6 to 6.5) can be done there, just not the initial install.

  • Iphone won't turn on After blue screen of death, even after press sleep and home buttons simultaneously.

    I was watching YouTube on my iPhone 5 and all the sudden the screen turned blue and phone stop responding to any buttons. I some how pressed the volume buttons and power button and the phone went off but since then it can't turn back on. I tried to press the power and home button simultaneously but still nothing. After that I removed the case from my phone and noticed there was moisture on the back of the phone, I didn't drop the phone in water. Any suggestion how to turn on this piece of crap. Thanks!

    hopefully they'll have your iphone in stock!!! if they do, they should just replace the phone.

  • MBP won't respond after software update

    I just downloaded the latest software update for my 2011 MBP, still using 10.6.8. My desktop loads, but nothing will open or otherwise respond to keyboard or trackpad inputs. Any ideas?
    Thanks.

    Reboot into Safe Mode (hold down shift at Startup) you will need your user_id and password to log in. Safe mode can easily take five minites to start up. Any difference?
    Reboot normally. Problem still there?

  • After upgrading the iOS on my iPad2, it is running very slowly.  Screen taps are not responding very quickly and sometimes take multiple taps to initiate an action.  Should I have NOT upgraded, or is iOS 8.0 just awful?

    After upgrading to iOS 8.0 on my iPad 2, it is running very slowly and doesn't always respond to screen taps.  Is OS8 the problem?

    You aren't running a Classic operating system.    See this tip on the correct place to post:
    http://discussions.apple.com/docs/DOC-2463

Maybe you are looking for

  • How expensive is it to repair a water spilled upon laptop

    I accidently spilled a bottle of water onto my keyboard on my laptop.  About half the keys are not working.  Is it going to cost more to repair a two year old macpro than it is worth?

  • Installing oracle 9i database in windows x 64 bit version

    Friends, I face difficulties in installing oracle 9i database in windows x 64 bit version 2003 server. The same had worked well with 32 bit version. I could install database and work in the same system in command prompt but the same could not be conn

  • XML Character Escaping Issue

    Hello all, At my current project we are interfacing between SAP and PeopleSoft. The target system peoplesoft expects an xml exactly formed as follows. So within the CDATA area "<" and ">" are expected. NOT "&lt ;" and "&gt ;" AND NOT  "&#60 ;" and "&

  • Parsing date from JSON response

    Is there any helper method to parse date time value being returned in JSONResponse to get java.util.Date. For example, 2012-06-26T15:51:59.078-05:00. I have done simple java method using SimpleDateFormat, but that does not handle all possible formats

  • Command-Option-Control-Eject = Restart, not Shutdown

    In the last few days, I think since upgrading to 10.6.8, the keyboard combination Command-Option-Control-Eject will no longer Shutdown my computer, but Restarts it instead. Why has this happened?