Blue Screen Message

Hi
I am using HP note Book g6 pavillion. one day i was installing Microsoft security essentials on my note book suddenly blue screen message appear and system restared. i perform recovery windows default. After reinstalation windows when i was installing my skype software, during installaion it again become blue screen error. now it is not running. when ever i do install windows again. no time blue screen error become. please help me what to do. my Ram HDD and other Hardware is working proper and i have checked this. thanks

@Muhammad9317
Does your notebook always start with the blue screen now, or is it intermittent?
And did you update your system with the HP customized drivers for your system?
If not then you can find those drivers here:
HP Pavilion g6-1060ee Notebook PC - Software & Drivers
Have you tried to start up into safe mode? Entering Safe Mode (Windows 7)
If you can get into safe mode, then I would recommend checking in device manager for any devices that are duplicated, or marked with exclamation marks or other similar error indicators. Remove those devices with errors, from within device manager, and then scan for hardware changes.
Then try restarting the computer normally. If it comes up with a blue screen go back into safe mode again, and this time remove any devices you had previously installed when you initially installed the operating system, and let windows find generic drivers for now. Then again restart the computer normally.
If it starts normally, it would indicate that one of those drivers is the likely cause. Without any messages to make it clear which is the culprit, it may take some trial and error to isolate the offending driver.
Once you figure out which is the one, then you can try installing the other drivers, one at a time, excepting for the problem child and see if it will work for you.
Let me know how that goes for you, and what you find as to the problem software.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Similar Messages

Windows 7 Blue Screen - Random Shut Down

I'm having problem with my Toshiba Satellite L505 which randomly shows a blue screen prior to shutting down and restarting. I have use my system recovery disk to return my computer back to it's original state. The computer worked fine for a couple of month but has crashed again. Below is a sample of the blue screen messages prior to shutting down:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
KMODE_EXCEPTION_NOT_HANDLED
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x0000001e (0xffffffffc0000005, 0xfffff800032a526b, 0x0000000000000000,
0x000000007efa0000)
*** ntoskrnl.exe - Address 0xfffff800032c4c40 base at 0xfffff8000324f000 DateStamp
0x50e79935
2nd blue screen crash message
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: PCIIDEX.SYS
KMODE_EXCEPTION_NOT_HANDLED
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x0000001e (0xffffffffc0000005, 0xfffff800033c6cda, 0x0000000000000001,
0x0000000000000018)
*** PCIIDEX.SYS - Address 0xfffff88000e879d4 base at 0xfffff88000e86000 DateStamp
0x4a5bc114
Does anyone know what this means and would be able to help.

Hiya
Run a full computer scan with your antivirus software. virus Backdoor.NTHack. may be the problem, and it runs Dl.bat in folder InetPub\Scripts.When you boot up the computer, go to task menager (CTRL+ALT+Delete), look if you have this runned: Firedaemon.exe, Sud.exe, Os2srv.exe, Mmtask.exe.
2. If you have a CARD READER than go to bios "Integrated Peripherals" and set Legacy USB storage detect to DISABLED
Let me know if you get any more problems

IPod touch 4G causes windows 7 to blue screen when connecting to iTunes

Wife bought me a new iPod Touch 4G for Christmas. A few days ago it started to cause my Windows 7 (64bit) to blue screen randomly while connected or sometimes when I first connected it. Did a Windows re-install and crashes Windows each time I connect it. It is not the USB port as other devices work fine through all my USB ports. I do load various apps on the iPod several times a day. And it is also bluetooth'd to my wireless wifi switch (same network as my PC). ITunes program on PC is latest version. Anyone have a clue on this one?

Try here:
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

Pavilion dv7 blue screening - HP support assistant cannot test BIOS or memory modules but BIOS can?

About a month ago my dv7 started doing something strange - during normal use (not gaming, just word processing, showing a powerpoint presentation, showing a video on youtube, etc.) the cooling fan speed would suddenly ramp up to jet-engine speed and shortly thereafter the computer would blue screen, crash dump, etc. (no, I did not write down any info from the blue screen message - I will do so next time). Having experienced a blue screen issue with a Dell laptop I thought the hard drive was going bad, because about the same time I was suddenly unable to run a backup of the hard drive. After several attempts, I was finally able to backup the hard drive, and then replaced it with a new drive, re-installed OS with my recovery flash drive, worked through all of the windows updates that were recommended, and thought everything would be good to go. Now I have no problems backing up hard drive, etc. Then on day 2, after only a few hours of use, the cooling fan speed suddenly ramped up again and the blue screen returned.
A friend who is a tech suggested running HP diagnostics on everything, so I rebooted, hit F2, and started by testing the hard drive; as expected, no problems there. I next tried to test the memory (8192 MB total in two modules), and the test failed. I also tried testing the BIOS, and that too failed. The HP diagnostics reported that it couldn't even read the BIOS. Hmmm, strange. So I re-booted, hit F10, and went into the BIOS (BIOS date 10/5/11, revision F.1B). I HAVE NOT IN ANY WAY MODIFIED THE BIOS - I'm good, but not that good. Via the BIOS test utility, I tested both memory modules independently and then together, and everything checked out fine. I also tried switching modules between slots and re-tested via the BIOS utility, and that too checked out. I then returned to the HP diagnostics utility and tried re-testing the memory (both modules together - failed, one module at a time - both failed, in both slots).
HP tech experts, can you give me any guidance? This has been a great machine for me, I have taken good care of it, and am hoping to get a few more years out of it (I'm a middle-school science teacher, can't afford another one at this point). If I can't find a fix, I may have to go back to using my antique overhead projector in my classroom...

Hi @h20roks ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv7 and getting the BSOD and shutting down. I recommend to restore the BIOS defaults with this document selecting the reloading the BIOS default settings. Not rollback.
Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that could need updating.
Hope this helps you.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Qosmio X775 blue screen error Code 116 with OpenGL and video programs

After updating windows I found that I was getting blue screen messages when I tried to use OpenGL in Photoshop or when I open Adobe After Effects and other video programs.
The mini dump message is:
==================================================
Dump File         : 072512-32151-01.dmp
Crash Time        : 7/25/2012 8:46:34 PM
Bug Check String :
Bug Check Code    : 0x00000116
Parameter 1       : fffffa80`0b507010
Parameter 2       : fffff880`0f39f4d4
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000002
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+19e4d4
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+7f1c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\windows\Minidump\072512-32151-01.dmp
Processors Count : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 370,384
==================================================
I've looked this up with no result. Can anyone help. (Note: I am fairly literate but not a computer geek.)
Sheilamacd
Sheilamacd

Hi there,
Sorry for bringing this thread back up but I have the exact same laptop and the exact same problem. I believe I've had this problem since this thread has been posted, but have just come across this thread. I've done a factory reset through the built in recovery options but I still come across these errors (BSODs and graphical glitches, also from nvlddmkm.sys and 0x116 errors). Whenever I run a Furmark GPU stress test, the FPS is fine until I hear the fan turn on, which the frames then drop extremely low (5 fps or so). Once temperature of the GPU drops a bit and the fans turn off, the FPS rises again back to normal. This continues for awhile (dropping and going back up) until it crashes with an OpenGL error. I also did a Memtest to check my RAM, but it all checked out ok. At first I ordered a recovery disc because the recovery partition was not working for some reason (kept crashing/freezing). I tried it again recently and the recovery went through. I'm not quite sure if the built in recovery and the recovery media discs are different, but I'm hoping it will make a difference when it gets here. If the recovery disc does however not work, should I just assume its a hardware issue and send it to an ASP for repair? Extremely hesitant because of the high cost...Any help would be much appreciated. Been bothered by this issue for a month...

STOP 0x0000007B Blue Screen Error after updating drivers for my P67A-C45

Hi!
I recently updated the drivers for my mainboard MSI P67A-C45. I did this with the update utility that follows this product. I choose the "update all" function so I'm not really sure what was actually updated but I remember seeing the bios and my realtek network drivers in the list of stuff being updated. Anyway, during (what I think was) the update of my BIOS (a CMD window appeared and started executing tasks) my computer suddenly restarts. I wasn't really paying attention during this process but it seemed like it wasn't finished and that the restart was unintentional.
Now during boot I get a Blue Screen message at the "Starting Windows" logo. The Blue Screen flashes by and my computer restarts instantly. It's a STOP 0x0000007B message which probably has to do with the drivers I just tried to update.
I have Windows 7 64-bit and I have tried the startup repair and the system restore function without any success.
Any ideas?
Can I revert these updates or maybe install the original drivers without formatting my hdd? I have the original CD that came with the board.
Best Regards
Victor

AHCI is a mode setting for the SATA controllers. You will find it in Integrated Peripherals. If you haven't set it to AHCI, it normally defaults to IDE mode. X79 platform being the exception. Yes. Remove LU5 & download & install all driver updates & such manually.
If your UEFI/BIOS did get flashed by LU5, I would recommend to remove the power cord from the PSU, remove the battery for awhile, clear CMOS, reset all the settings, especially check in the OC Section, CPU Features. Check to make sure there are no '0's showing. I don't know what your CPU is, so I don't know what to tell you to set the Core Ratio limit for each core if they are in fact sitting on 0. Disable Spread Spectrum & EuP 2013.

Adding queue into a DAQ loop might cause blue screen

Hi
I am trying to use VISA to fetch data from a USB port. The data is put into a queue which is decoded in another thread. The pic below shows how my vi looks like.
The problem is that after around 15mins of execution the windows got blue screen. The error message has to do with usbser.sys.
I was at first suspicious of the USB virtual COM port's driver. However after I eliminate the queue part of this vi the blue screen problem is gone. The modified vi is like this:
It seems that this queue is actually causing the pc blue screen problem.
I have tried it with several different pcs and got the same result. I am using windows OS. 64bit and 32 bit have the same problem.
The blue screen message is here:
Has anyone encountered the same problem or had some clue of this issue?
Thanks in advance!

I agree with Bjorn, the problem is still likely to be with your USB read implementation.
Consider the possibility that your system is not reading from the USB buffer sufficiently quickly. What value is in Bytes at Port? Is this value increasing rapidly (faster than you are reading?)
Removing the Enqueue function perhaps also indicates that the queue write is taking time and preventing the while loop from spinning fast enough which could occur if the queue has a maximum element count (maybe you define the named queue elsewhere with a count limit and are failing to remove the queued elements quickly enough to prevent it from filling up?). You have no timeout wired to the enqueue function which means it will wait as long as it takes, stopping the loop. You might be better with a short (10ms) timeout, followed by a check to make sure it doesn't timeout.
Also consider using shift registers on your while loop borders to ensure the VISA ref is maintained, the queue ref is maintained and the errors are maintained (although these aren't likely to be the source of your problem, it's always good practice to maintain your error data for handling).
Thoric (CLA, CLED, CTD and LabVIEW Champion)

Blue Screen of Death HELP

I have a WRT4G router that was reset yesterday. I enabled WPA security and am getting BSODs on ALL computers connected to the network. I have about 7 to 10 computers connected at once. DHCP is enabled. The BSOD messages are different each time and range from the USB error to IRQ screens. The weird thing is 90% of the time, when my screen goes blue, 3 or 4 others go blue at the SAME TIME with different blue screen messages. I know the issue must be related to the router as all the BSODs at the same time and it's driving me crazy. We did not have this problem before I reset the router. Any ideas?
p.s. virus scans return nill.

I agree, nothing is installed on the computers from the router but it seems some action taken by the router causes the BSODs. I have looked at the logs on windows and it seems that it may have something to do with the MASTER BROWSER or something. Maybe a name resolution problem. We also play a game on the internet. I have scanned for viruses but no luck. Should a restore help or do we need to do something else?

I need help with blue screen on Windows 7

Hi guys...I was wondering if someone could help me...!
While I play a video game, I recieve a error blues screen message...I don't know if it is an error from my S.O, or it is an error for that video game...!
The message that I been given so far says :
Problem signature:
  Problem
Event Name:                        BlueScreen
  OS Version:                                         6.1.7600.2.0.0.256.1
  Locale ID:                                             10250
  Additional
information about the problem:
  BCCode:
50
  BCP1:                                                    FFFFF900C061C770
  BCP2:                                                    0000000000000000
  BCP3:                                                    FFFFF96000636D15
  BCP4:                                                    0000000000000000
  OS
Version:                                          6_1_7600
  Service
Pack:                                       0_0
Product:
  256_1
  Files
that help describe the problem:
  C:\Windows\Minidump\022710-26223-01.dmp
  C:\Users\Caroline\AppData\Local\Temp\WER-125393-0.sysdata.xml

Hi,
In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If you don't know where .DMP files are located, here's how to get to them:
1. Navigate to the %systemroot%\Minidump folder.
2. Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Preferred sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers, download managers, etc.
4 (optional): The type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference
between Small Memory Dumps and Kernel-Dumps in the simplest definition is a Kernel-Dump contains
much more information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best
choice. Do note that Kernel-Dumps are much larger in size due to containing much more info, which is why I mentioned upload speed, etc.
If you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload photos and files to Onedrive.
After doing that, to learn how to share the link to the file if you are unaware, please visit the following link -
Share files and folders and change permissions and view 'Get a link'.
Please note that any "cleaner" programs such as TuneUpUtilities, CCleaner, etc, by default will delete .DMP files upon use. With this said, if you've run such software, you will need to allow the system to crash once again to generate a crash dump.
If your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all
drives'.
3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system
log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than
Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
If you cannot get into normal mode to do any of this, please do this via Safe Mode.
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama

Radeon 9250 Blue Screen on Shut Down

Problem with Radeon 9250 graphics card -- blue screen on Start | Shut Down, PC will not shut down, instead reboots. Blue screen message:
ati2dvag.dll
TERMINAL_SERVER_DRIVER_MADE_INCORRECT_MEMORY_REFERENCEScreenshot
Radeon beta windows 7 driver package did not help. Current driver v8.252.0.0 worked fine with Vista 32bit Home Premium. Physically removing 9250 from the PC and using onboard VGA eliminated the blue screen. Reinstalling 9250 brought back the blue screen.
Thanks in advance.Windows 7 32bit Build 7000, Intel Celeron 3.33 GHZ, Intel 775 Chipset, PC Chips P23G (3.0) motherboard, 1GB Ram, Radeon 9250 driver v8.252.0.0

bcm02809 said:
I have a Radeon 9250 (Sapphire AGP model) working fine on my machine, though it took a while to figure it out.
I think it's something to do with the driver you use, though it might be something funny like it's trying to read the secondary monitor output on the card. If you used the Catalyst 8.x drivers for Vista they don't work either. I ended up going on the AMD/ATI website and grabbing the drivers for XP Pro/Home 32-bit and they worked for me.
Try this: Grab this file - Drivers for Radeon 9250 - XP 32bit. It's an auto-exec but won't run under Vista/Win7 so instead explore the file & pull the folders out to your desktop. Next, open up your device manager, then properties for your 9250. On the driver tab hit "Update Driver" and follow the options to manually browse & install the driver yourself. Browse to the folder you pulled out, make sure it's set to search subdirectories, then hit OK. This should do it - the plug & play recognition of the card will kick in once the driver is found. If you've done it right and your card has a secondary monitor output, you'll not only be able to boot without a blue screen but it should automatically find that second output as well.
Thanks bcm02809. I have the PCI version and my current driver is the XP 32bit driver.

Equium A100-549: Blue Screen error during Recovery CD installation

Hey,
I recently purchased a Toshiba laptop, everything worked perfectly until my laptop was attacked. I got rid of the virus and went to reformat due to lots of problems occurring. The main one being a error has accursed and "Blah Blah" program needs to close. Also i kept getting loads of errors.
http://aumha.org/win5/kbestop.htm
Them types.
Now then the Toshiba reformatting disk said simply put the disk into the CD drive and turn off. I did this, great. The toshiba disk said press F12 upon starting and click run the CD. The CD fires up and gets half way thro reformatting.
I suddenly get a blue screen error. I thought oh well ill reboot and carry on. This is where the problem started. Because i was half way thro deleting/reinstalling windows i was missing some files. I go to reinstall or try to use the Toshiba CD I get a blue screen error.
0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
(Click to consult the online Win XP Resource Kit article, or see Windows 2000 Professional Resource Kit, p. 1548.)
Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).
Any ideas what i can do? I don't want to send the laptop back to Toshiba to fix however im thinking this is the only way out.
Please if repplying try to keep technical lanuage to a minnium. Many thanks, Dan.

Hi
Its very strange because the installation from the Toshiba recovery CD should works properly and without any Blue screen messages.
Usually if the BSOD appears if there is a serious software problem or something wrong with the hardware.
I dont think that the software on the recovery CD could be corrupt.
Did you try to install the OS from original Microsoft Windows CD? It would be very interesting to know if the blue screen will also appear.
However, I think your notebook is new and the warranty is valid. In my opinion you should ask the Toshiba service partner for the help because the guys could start the diagnostic test and could locate the fault.

Blue Screen Crash during install of iTunes HELPPPPP

I've tried just about everything to get iTunes reinstalled on my computer. I have Windows Vista SP1 and below is the problem I get when try to install iTunes. The blue screen message begins w/Memory Management.
PLEASE HELP!!!!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8003299250
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 606001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini071509-02.dmp
C:\Users\PsychoRoe\AppData\Local\Temp\WER-162615-0.sysdata.xml
C:\Users\PsychoRoe\AppData\Local\Temp\WER4375.tmp.version.txt
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

If iTunes does not recognize the iPod
put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414

Blue screen crash iphone 4

I have just updated Itunes and the phone software and now my PC crashes (blue screen) when I plug in my phone. I have an acer travelmate running windows XP .

See:
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

When i plug in my ipod to my PC, a blue screen appears

when i plug in my ipod to my PC, a blue screen appears momentarily and then the whole computer reboots, and afterwards the message 'the system has recovered from a serious error' is displayed. i have tried erasing all content and settings but this has made no difference, wheras it has been a good solution before. at the moment my ipod is sitting here with no content on it

Try here:
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

When I connect my iPod touch 2 32GB, the computer shows blue screen and it will restart

When I connect iPod to PC, a blue scresn appears and the computer is restarted, what can I do? Thanks in advance

Try here:
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

Blue Screen Message

Similar Messages

Maybe you are looking for