Blue Screen Of Death after installing Ovi/PC Suite...

Windows Vista, 32-bit, Home Premium, Service Pack 2
Nokia 5530 XpressMusic
Problem: BSOD (Blue Screen of Death) occurs constantly. 
I think the problem is the phone drivers (via cable). The program itself shouldn't be it.
I made a system recovery, which worked. And my computer was restored. But when I tried once again the same problem occurred.
So my question is: How can I use the phone with the computer without getting the BSOD?
Thank you

I have posed the question in the Customer Care Center Europe
The automatic answer was (translated from german):
Thanks for your question. The Customer Care will contact you in 48h. This was on the 12.01.11.
Since then no answer.
Hey customers, we should stop buying Nokia phones, because they ignore our problems.

Similar Messages

  • Blue screen of death after installing Boot Camp on Windows 7

    Hello and thanks for the help!
    Brnad new user to Boot Camp here. After a new install of Windows 7, I install Boot Camp but then when rebooting Windows I get the blue screen of death. When letting Windows attempt a repair, it fails and I am forced to Recover Windows 7 to a state before I installed Boot Camp.
    Help!?

    Solution for this problem is simple. You have to apply Mac Book Air SMC Update 1.7 which you can do from Mac OS X with Software Update or you can download required update manually from Apple support site. If you don't use BootCamp and have installed Windows without it, you will have to boot Mac OS X from external drive just to apply required update. After you applied SMC update, you can boot to Windows and apply BootCamp update 3.2 and 3.3.
    There is a known problem with Mac Book Air EFI Update 2.3, which you won't be able to apply and it will show in Software Update every time you check for updates. There is no solution for it yet.
    You get BSOD if you have BootCamp 3.1 and Windows 7 SP1 installed and you have commited Windows update which will break applemtp.sys as your SMC firmware is too old. It applies to Windows 7 32 bit and 64 bit versions in BootCamp or native install.

  • Blue Screen of Death after GPIB Software Drivers 2.1 install, nipsbfw.sys, nipalk.sys

    I get a blue screen of death after I upgraded the GPIS Software Drivers to 2.1. The screen complains about the following files: nipsbfw.sys and nipalk.sys.
    I'll copy down the exact message and post it...

    Hello fkwok �
    First, make sure GPIB software driver 2.1 is the correct driver for your operating system and board by clicking here.
    If you are using Windows 2000, this KnowledgeBase is extremely useful.
    If these suggestions do not solve your problem, please post the exact message and I will look into the issue some more. Have a great day!
    Becky B.
    Applications Engineer
    National Instruments
    Becky Linton
    National Instruments
    Field Engineer
    Office: 734-464-2463
    Cell: 248-709-2822
    Email: [email protected]

  • Qosmio F20 blue screen of death after shutdown

    Hi there,
    I get the blue screen of death after shutdown on my Qosmio F20 laptop.
    Error is IRQ_NOT_LESS_OR_EQUAL.
    I assume that it is somehow related to tv tuner card.
    I have tried to restore system - no good. After restoration for some time it was OK. But then BSOD appeared again.
    Sometimes it also appears when I connect USB HDDs or even when I insert DVD disk.
    And for shure everytime I shut laptop down.
    Has anybody got ideas?

    Hi
    Reading you last message I really dont know what you expect from this forum ?:|
    We all here can provide only some suggestions and opinions.
    Without any notebook tests and checks nobody will be able to provide a magic solution
    I hope you understand this.
    So back to the notebook issue.
    There is a one way to find out if the issue could be related to the software or hardware.
    You have to reinstall the notebook with the Toshiba recovery CD. If the same BSOD will appear after the installation from the recovery CD then the chance are that the hardware is faulty!
    I think you should check this out.

  • Windows 7 - Blue screen of death after Boot Camp install

    Hello! I have done some searches with no answers, so...
    After installing Windows 7 from scratch I then install Boot Camp 3.0 which then leads to the Windows blue screen of death upon reboot. I then have to recover Windows to the previous state prior to installing Boot Camp.
    Help!?

    Most likely, Apple HFS read-only, which is AppleHFS.sys and AppleMNT.sys - rename those and see.
    You might want to run chkdsk after all this to make sure there are no errors with the drive and file system.
    Windows Explorer will not accept HFS+ filenames with special characters and will "green bar" and hang when it does, too.
    The faulty HFS driver is a valid concern.
    Rename AppleHFS.sys and AppleMNT.sys
    By doing the following you will disable HFS mount / read mode on windows XP, Vista, 7.
    Navigate to c:/windows/system32/drivers/AppleMNT.sys, rename the AppleMNT.sys file to something like AppleMNT_keep.sys or something of your likings.
    The faulty HFS driver is a valid concern. It seems to happen on many systems.
    You find it in Windows/system32/drivers/AppleHFS.sys
    Renaming to AppleHFS_disabled.sys will avoid the blue screens until you have found another solution or Apple updates Bootcamp 3
    After renaming both myself because they are no longer "*.sys" or something? they are gone. In my case AppleHFS prevented Windows Backup from running to end and was causing error "some files skipped" and while some might find reading convenient, I prefer Windows not have even read-only access.
    You can probably do better with MacDrive, or probably Paragon's HFS driver, to read AND write if needed, to HFS from Windows.

  • Blue Screen of Death After RAW Compatibility Update

    My friend updated her 13" Black MacBook yesterday, specifically the "Digital Camera Raw Compatibility Update 2.3". After a reboot, she got the Apple "Blue Screen of Death", with no login window showing. Looking at system.log, there's a section that looks to be the culprit (this began after restarting due to the install of the update):
    Nov 7 13:55:29 Philbert /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[31]: Login Window Application Started
    Nov 7 13:55:30 Philbert /usr/sbin/ocspd[53]: starting
    Nov 7 13:55:35 Philbert kernel[0]: display: Not usable
    Nov 7 13:55:35 Philbert com.apple.launchd[1] (com.apple.WindowServer[50]): Exited abnormally: Hangup
    Nov 7 13:55:35 Philbert com.apple.launchd[1] (com.apple.WindowServer): Throttling respawn: Will start in 6 seconds
    Nov 7 13:55:42 Philbert com.apple.launchd[1] (com.apple.WindowServer[64]): Exited abnormally: Hangup
    Nov 7 13:55:42 Philbert com.apple.launchd[1] (com.apple.WindowServer): Throttling respawn: Will start in 10 seconds
    Nov 7 13:55:52 Philbert com.apple.launchd[1] (com.apple.WindowServer[67]): Exited abnormally: Hangup
    Nov 7 13:55:52 Philbert com.apple.launchd[1] (com.apple.WindowServer): Throttling respawn: Will start in 10 seconds
    Nov 7 13:56:02 Philbert com.apple.launchd[1] (com.apple.WindowServer[70]): Exited abnormally: Hangup
    Here are some things I've observed/tried, many from sources via the Internet:
    - I'm able to login in single-user mode
    - I'm not able to login in Safe Mode (hangs on white screen with Apple logo)
    - I've tried booting off the 10.5 install DVD and running Disk Utility - verify/repair disk, this comes back ok. However, if I try to verify/repair permissions, it runs for about 10 - 20 mins then freezes. I let the frozen process run overnight (10-12 hours) and no feedback. I can move the mouse, but I cannot select anything.
    - When the laptop is booted and on the blue screen, I can connect to it via AFP
    - I've tried manually changing the permissions of "/", by doing - chmod 775 /; chmod 1775 /;
    - I've tried removing the com.apple.WindowServer.plist and com.apple.loginscreen.plist files in case they were corrupted by the update
    - I tried running the "installer" command to re-install the update package from the command line. I run it with the "verbose" flags, I get no output and the process hangs.
    Since I can connect via AFP I figure I'll be backing the data up and re-installing OS X. Pretty lame though, considering this failure was caused by running a Software Update. Anyone have a last minute suggestion for me before I go down that path?
    I have the full system.log if anyone is curious!
    Cheers!

    i don't think this is a router issue...i believe it's a hardware issue...this error occured when computer is not getting sufficient memory, drivers are not installed correctly or due to invalid driver installation of any devices installed on the computer...to just isolate the problem try connecting computer directly to the modem and check are you are getting a same error message or not and let me know.

  • Blue screen of death when installing Adobe Air

    I'm trying to install Adobe Flash CS6 and Adobe Air along with it. About 10 seconds after pressing "install", my computer shows the blue screen of death for a split second, and then restarts.
    To my knowledge, I do not have Folder Lock. I also cannot find any windrvNT.sys in the C:\WINDOWS\system32 folder, even after turning on the "show hidden files and folders" option.
    Using Windows XP

    Raymon_Zheng111 does your computer meet or exceed the system requirements for Flash CS6 listed at http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-flash-professional.h tml#Flash%20Professional%20CS6%20system%20requirements.

  • Blue screen of death after ram upgrade on a Toshiba Satellite C655 laptop

    I ordered an upgrade for a Toshiba Satellite C655(PSC08U-02D037) running Windows 7 Home Premium 64bit. I've trying for a month to get this to work consistently. When I first installed it, it worked fine for the first few days, but then after that I kept getting an error that would pop up "Display has Stopped Responding And Recovered" and the screen would flicker turn to black for a second. It didn't happen a lot at first, but then it got progressively worse to the point that it would crash my browsers, and sometimes when I tried to play certain videos, I would get the blue screen of death, and then the computer would have to restart.
    I updated my bios, graphics drivers, I checked to see if maybe I failed to install it properly and reinstalled it, no avail. Finally I just took the ram out, and then I stopped having these issues. Which leads me to believe that it may have something to do with the memory upgrade. I ran the scanner as suggested when I was looking to upgrade, and what was recommended was a ( System 2gb DDR3-1600 Sodimm 1.35v CL11 ) ram stick part number CT6316802, which is the one I ended up ordering. I'm not sure what else to do but assume that what I ordered is either defective or just doesn't work with my laptop. 

    Hi jinjoe,
    I am sorry for the issues you are experiencing with your upgrade. How is this memory installed? Is it just one module or did you purchase two? Did you install it with any exisitng RAM? If you have two modules have you tried installing one module at a time? This would help us determine if the issue is with one defective memory module or both causing the issue.
     

  • Blue Screen of death after BEFW11S4 firmware update.

    I just updated my firmware for my BEFW11S4 v.4 router. Now every 5-10 minutes when I am on the internet I will get a blue screen of death containing the error "DRIVER_IRQL_NOT_LESS_OR_EQUAL" I did some searching and really came with no soultion. I just system restored to about a week ago and it did not work. I'm running Windows XP. Any suggestions?
    (Edited post for guideline compliance. Thanks!)
    Message Edited by JOHNDOE_06 on 07-31-2007 08:16 AM

    i don't think this is a router issue...i believe it's a hardware issue...this error occured when computer is not getting sufficient memory, drivers are not installed correctly or due to invalid driver installation of any devices installed on the computer...to just isolate the problem try connecting computer directly to the modem and check are you are getting a same error message or not and let me know.

  • Blue Screen of death on install

    Hey, I have followed all the bootcamp instructions to install my windows 7 onto my Mac Pro
    2x dualcore 2.6ghz
    11gb ram
    250gb hardrive - Lion OSX
    750gb Hardrive - Windows 7
    Everytime I go to turn my computer on to finish the install, I get blue screen of death and cant get past it. I have tried redoing the process three times now and no diference. Any idaes or help please!

    Also, it wont let me start in safemood as it can not finish the install in safemode.

  • Blue screen of death while installing any Adobe Air application

    Whenever I try to install an Air application I get a  Blue Screen and then my system restarts.
    I cannot even take a screenshot  of it.
    This happens with every air application I try to install.
    I also searched for the same on Adobe forums and found the same problem being faced by someone else.
    His problem was resolved by uninstalling a software named "Folder Lock".
    I searched my hard disk for this software and found one, so I deleted  that software (shift+delete) and removed all it's traces from registry  too but that still doesn't solved the problem.
    I also tried disabling the antivirus software and then install the air application but this also didn't helped.
    I was able to install air applications earlier, but now I can't.
    Anybody having same sort of problem. One colleague of mine is also having the same problem.
    Please help me out.
    My system's config is as follows:
    Windows XP Home sp3
    Flash Builder 4, with SDK 4.1, 3.5 installed in it.
    Adobe Air v 2.5
    1.5 GB RAM
    1.66 MHz processor
    Thanks

    Hello chris,
    Thank you for taking out your time to solve my problem.
    I did all the steps mentioned in that link i.e. installed folder lock and uninstalled it from it's options only.
    But it didn't solve my problem.
    Here is the screenshot of the Blue Screen Of Death that I was presented while the application was being installed.
    The BSOD appeared while the application install progress is shown to the end user.
    I hope this will help you get more insight of the issue.
    Thanks

  • Blue Screen of Death on install of j2re-1_4_2_04-windows-i586-p.exe

    Immediately upon installing j2re-1_4_2_04-windows-i586-p.exe, I get the "blue screen of death" on Windows 2000, indicating memory dump. Applications do not work subsequently that use j2re. Attempts to modify in reinstallation indicate errors in Windows installer. Don't know what to do.

    Immediately upon installing
    j2re-1_4_2_04-windows-i586-p.exe, I get the "blue
    screen of death" on Windows 2000This is the usual symptom of a video driver problem.
    Make sure you have all the latest service packs for Win2K installed, and for good measure, visit your graphics card vendor's site and get the latest drivers from there.

  • Blue Screen of Death After Trying To Install Windows On Pavilion ze4900?

    After my hard drive died in my Pavilion ze4900, I replaced it with another notebook hard drive I had laying around.I also tried installing Windows XP home from a Windows installation CD, the same OS the laptop had before the hard drive died. All went well until the laptop was done loading all the installation files, instead of giving me the option to either install Windows or repair Windows, the laptop ends up showing me a blue screen with the message: " A problem has been detected and windows has been shutdown to prevent damage to your computer." What can I do to resolve this issue? I have installed Windows XP on another computer using the same CD, so the CD hasn't gone corrupt and the replacement hard drive is barely used. Any help would be greatly appreciated!  

    , Hello and thanks for posting on the HP support forums.  The first thing you will want to check is if there are any issues with the hard drive you put in.  Run the BIOS diagnostics for the hard drive and the hard ware to make sure there are no issues. HP Notebook PCs - System Diagnostics (F2) And. HP Notebook PCs - Testing a Hard Disk from the BIOS Please let me know how things go. Thanks again for posting and have a great day.

  • I got the Blue Screen-But Not After Installing Leopard

    I have not installed anything recently. Except Quake 4 but haven't even run it yet. I Rebuilt my Permissions and Restarted and suddenly got the Blue Screen. I had to hold down the power button and reboot. This is the first time it's ever happened. After I rebooted I got an error message saying OSX shut down unexpectedly. It also said this:
    Sun Feb 24 10:46:29 2008
    panic(cpu 0 caller 0x0019D334): "simple lock deadlock detection: lock=0xd8428b0, cpu=0, owning thread=0xe2376b0"@/SourceCache/xnu/xnu-1228.3.13/osfmk/i386/locks_i386.c:317
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x108cd8 : 0x12b0e1 (0x457024 0x108d0c 0x13321a 0x0)
    0x108d28 : 0x19d334 (0x45eaa8 0xd8428b0 0x0 0xe2376b0)
    0x108d48 : 0x7c0fff21 (0xd8428b0 0x8 0x1 0x19d311)
    0x108da8 : 0x1aeeeb (0x7c1f10a4 0x5328a4 0x2ae14865 0xd9dbd60)
    0x108dc8 : 0x136aff (0x3 0x5 0x108e18 0x5baa44)
    0x108de8 : 0x141681 (0xd9dbd60 0x0 0x108e18 0x41d16e)
    0x108e18 : 0x41d774 (0x5baa40 0xd96bc5c 0x0 0x1298d4)
    0x108e38 : 0x836b6ebf (0xd96bc40 0x2 0x108e88 0x1415aa)
    0x108e98 : 0x836b6f1a (0xd933000 0x0 0x1 0x8358d000)
    0x108eb8 : 0x420af3 (0xd933000 0xda98c80 0x10 0x1997f6)
    0x108ef8 : 0x435cbb (0xda98c80 0x0 0xd980f80 0x0)
    0x108f28 : 0x82d9e521 (0xdab8880 0x0 0xdab8880 0x0)
    0x108f58 : 0x7bee5777 (0xd7fb000 0x0 0xd8de500 0x53)
    0x108f78 : 0x7bedec41 (0xd7d2a00 0x0 0xd8de500 0x53)
    0x108f98 : 0x445d88 (0xd8ec400 0x0 0xd915b00 0x53)
    0x108fd8 : 0x19ed2e (0x83dd3db0 0x0 0x0 0x4e5000)
    Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.driver.AppleUSBEHCI(3.0.7)@0x836b3000->0x836c4fff
    dependency: com.apple.iokit.IOUSBFamily(3.0.8)@0x8339b000
    dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x7be78000
    com.apple.driver.AppleAPIC(1.2.0)@0x82d9d000->0x82d9ffff
    com.apple.driver.AppleIntelCPUPowerManagement(9.33.0)@0x7c0fe000->0x7c116fff
    com.apple.driver.AppleACPIPlatform(1.2.1)@0x7bedd000->0x7bf19fff
    dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x7be78000
    dependency: com.apple.iokit.IOACPIFamily(1.2.0)@0x7be8e000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    9C31
    Kernel version:
    Darwin Kernel Version 9.2.0: Tue Feb 5 16:13:22 PST 2008; root:xnu-1228.3.13~1/RELEASE_I386
    System model name: MacPro1,1 (Mac-F4208DC8)
    --Does anyone know what this means or why it happened? Thanks a lot.

    Start with http://support.apple.com/kb/TS1541 and the links therein.

  • MacBook Pro hanging with blue screen and spinner after installing Software Update

    Hi I was wondering if someone could help me with this current issue. Just a few hours ago I finished reinstalling Mac OS X Snow Leopard in my MacBook Pro. I performed a clean installation as part of a yearly spring cleaning that I do on all my systems to keep them optimized. So there was I downloading some software updates which included the combo update of OSX 10.6.8 and others. The updates finished downloading and the system logged out to install the updates, when the updates finished installing my MacBook proceeded by logging out into a blue screen and show a gray spinner similar to the one seen when you start your Mac. Here's the problem after 2 hours the system is showing the spinner and the blue screen, I think that my computer has just hanged in the reboot process.
    I was wondering what should I do? Do a force restart? Or leave it overnight?
    Also, where can I find any information on what error is causing this issue?
    I appreciate your responses and help.
    By the way, I installed Mac OS X from a USB stick that has the original image of the disk installer that came bundled with my computer.

    Kappy wrote:
    Force a shutdown. Do not restart yet, but first do the following:
    Repair the Hard Drive
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Next, boot into Safe Mode then restart normally.
    Hi Kappy,
    Checked the hard drive after forcing a shutdown and booting from my Snow Leopard Installer USB Key and the status of the HDD says "Verified". I ran the repair and the volume was repaired successfully. Clicked on "Verify Disk" and it says "Macintosh HD appears to be OK". So I ran a second repair and again no errors were reported.
    As suggested I booted back again in Safe Mode and restarted normally. All software appears to have been installed successfully. But I don't understand why my computer hanged and showed the spinner after installing the updates in the blue screen that appears just before rebooting. I am aware that the system shows that spinner after a OS update but the longest it lasts is 30 seconds at the most in my previous cases.

Maybe you are looking for