Blue screen of death frequently

My father is having regular (once every week or so) blue screen of death errors. He isn't at the computer when they happen. I would like to see if anyone can take a look at the dump file(s) for the root of the issue. The dump files can be found at http://rapidshare.com/share/322F3FF41DCE0C7F22CB34977062CCB3.
Thanks,
Jeff

I didn't check every dmp file, but several I checked all pointed to the same culprit, graphics driver. Atikmdag.sys to be exact.
First step would be to download and install the latest driver for whatever card he has. I'm not sure what your technical level is...this is pretty straightforward if you know what you're doing, but maybe not so much if you don't.
Easiest way is to find your Computer icon in Explorer or the Start menu, right-click on it, select Manage. Click on Device Manager in the right-hand pane, expand Display adapters, and the model will be listed. Google that and use the ATI driver
from an ATI site, not what the PC vendor provides.
Installation should be pretty straightforward when you download and run the installer. I would recommend extracting the files and manually updating the driver rather than running the vendor's setup routine, especially if your Dad isn't a gamer, but
it shouldn't hurt. Extraction/manual installation is a bit more involved....
If that doesn't help, I did see a few references to a process that a guy who seems kind of kooky posted on several sites. It was met with some criticism because his use of English isn't very good I think, but some people claimed that it helped their
problem.
http://www.tomshardware.com/answers/id-1656824/atikmdag-sys-error-bsod-startup.html
If none of this helps, take detailed notes and post back, I'm sure I or someone else can help further if you need it.
Good luck!

Similar Messages

Updating AVI Video Drivers results in blue screen of death

Creating a CD in Premiere 9 resulted in the program closing. I was told to update video and sound drivers. First I used the option in Device Manager, then I used DriverUpdate. The computer now frequently gets the "blue screen of death," with reference to an infinite loop because of ATI2DVAG. I want to download the drivers myself after deleting the current drivers. The first field on the ATI site gives me the choice of desktop graphics, notebook graphics, TV tuner graphics, workstation graphics, integrated motherboard, embedded and MAC. I chose DESKTOP. I have Windows XP Professional and I also have Linux installed; my video card is ATI Radeon HD 4250.
In the second field I chose Radeon HD Series. In the third field I chose Radeon HD 4xxx Series PCle. In the fifth field I chose XP 32.
This brings me to a page which has three tabs: Catalyst Software Suite (with one download), Individual Downloads (five downloads) and Optional Downloads (five downloads). I think the first is the one I want. It comes with the warning that Framework 1.1 Service Pack from Microsoft, dated August 30, 2004, must be installed. I have no reason to believe that my service packs are not up-to-date; I have service pack 3.
The Catalyst Software Suite, with the one download, is 11.6. I think I now have 11.2 (I found this in the Catalyst Control Center from the icon on the bottom of my screen). In my Device Manager it says: 8.821.0.0 released January 26, 2011, PCl busl, device5, function 0, internal version 8.821.
It looks as if the program I bought, DriverUpdate, did not install the latest release. I think my best bet is to delete the current driver and install the Catalyst
Software Suite 11.6. Is this the right thing to do?

I agree with John that those driver updater programs can cause more problems than they fix. I gave up on them a long time ago.
But if one of them were giving me the blue screen of death, I'd be very concerned! Blue screens, even on Windows computers, have rarely been seen since the days of Windows ME.
Rather, you'd be best to just manually go to Windows Update and ensure you have even the non-critical updates. That fixes about 99% of your computer. Though occasionally I go to the ATI or nVidia sites manually and get the latest drivers for my video card. And of course I go to Apple.com to ensure I have the latest version of Quicktime, which plays an important role in all PC-based computer editing.
Beyond that, I'd run iobit's excellent, free PC tune-up tool Advanced System Care. It's one of the few tune-up programs I do trust -- and it tunes up everything with just a click or two.
http://www.iobit.com/advancedsystemcareper.html
And if you're STILL having problems, please give us more information about your system and your project.
What operating system are you running? How fast is your processor and how much free, defragmented space is on your C drive?
What kind of camcorder is your video coming from? When you started your Premiere Elements project, which settings did you select?

Blue Screen of Death - DRIVER_IRQL_NOT_LESS_THAN_OR_EQUAL (SynTP.sys) Satellite P55-A5200

I am running Windows 8.1 Pro.
Frequently over the last several days, when I wake my computer from sleep, I get the blue screen of death with error DRIVER_IRQL_NOT_LESS_THAN_OR_EQUAL (SynTP.sys) which forces a restart.
Because of the SynTP.sys error, I have updated the track pad driver several times, using the latest driver from Toshiba (Syanptics 17.0.10.1 2013-09-24) and have alternatively used the recommended drive from Windows 8.1 (Synaptics 17.0.8.21 dated 2013/08/23). Neither driver helped.
I have reinstalled Windows 8.1 Pro amongst other attempted soluntions.
I now have removed all Synaptics drivers and am running the Generic Windows PS/2 driver. Interestingly, since this installtion, I have not had the blue screen.
Any thoughts would be appreciated.
Solved!
Go to Solution.

This error appears to be caused by the Synaptics SMB Touchpad Driver 17.0.10.1 and/or 17.0.8.
I rolled back the driver to version 16.4.20 and have not had a problem since.

Blue Screen of Death on Toshiba Satellite

Hi, I have a Toshiba Satellite and for the last few months I have experienced two Blue Screens Of Death, at first, I didn't think much of it, but it kept getting more and more frequent. The STOP Codes are 0x1E and 0xA. Now, I cannot even boot my laptop normally, I have to boot it in Safe Mode with Networking. I tried using Repair your Computer, but I get a error code, I do not have any System Restore points, and Action Center doesn't have anything that can help. If you need some more info on my laptop, ask, please.
~Shade
Solved!
Go to Solution.

I tried a clean boot and it crashed with STOP code 0x1E, in safe mode
Are you saying it crashes while in Safe Mode? (In Safe Mode, you can not run Google Chrome.)
Open Device Manager (devmgmt.msc) and look around for warning messages.
If you can't operate in Safe Mode and there are no warnings in Device Manager, it's best to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. If that doesn't fix the problem, you know it's not due to software.
Those .dmp files have nothing new. Storport.sys is a Microsoft file (Storage Port Driver).
==================================================
Dump File         : 052413-90480-01.dmp
Crash Time        : 5/24/2013 3:11:40 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`03cc77ef
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa0000
Caused By Driver : storport.sys
Caused By Address : storport.sys+1f03
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\052413-90480-01.dmp
Processors Count : 2
Major Version     : 15
Minor Version     : 7601
==================================================
==================================================
Dump File         : 052413-76487-01.dmp
Crash Time        : 5/24/2013 3:02:18 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`007400dc
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`03d14405
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\052413-76487-01.dmp
Processors Count : 2
Major Version     : 15
Minor Version     : 7601
==================================================
==================================================
Dump File         : 052413-31262-01.dmp
Crash Time        : 5/24/2013 3:18:24 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`03ccc813
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`000002e0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\052413-31262-01.dmp
Processors Count : 2
Major Version     : 15
Minor Version     : 7601
==================================================
==================================================
Dump File         : 052313-42697-01.dmp
Crash Time        : 5/23/2013 9:26:00 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`030ad7ef
Parameter 3       : 00000000`00000000
Parameter 4      : 00000000`7efa0000
Caused By Driver : storport.sys
Caused By Address : storport.sys+1f03
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\052313-42697-01.dmp
Processors Count : 2
Major Version     : 15
Minor Version     : 7601
==================================================
==================================================
Dump File         : 052313-34086-01.dmp
Crash Time        : 5/23/2013 8:07:28 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`030607ef
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa0000
Caused By Driver : storport.sys
Caused By Address : storport.sys+1f03
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\052313-34086-01.dmp
Processors Count : 2
Major Version     : 15
Minor Version     : 7601
==================================================
==================================================
Dump File         : 052313-30435-01.dmp
Crash Time        : 5/23/2013 10:03:28 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`000000dd
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`03d00405
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\052313-30435-01.dmp
Processors Count : 2
Major Version     : 15
Minor Version     : 7601
==================================================
==================================================
Dump File         : 052313-30404-01.dmp
Crash Time        : 5/23/2013 10:17:12 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`030b67ef
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa0000
Caused By Driver : storport.sys
Caused By Address : storport.sys+1f03
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\052313-30404-01.dmp
Processors Count : 2
Major Version     : 15
Minor Version     : 7601
==================================================
==================================================
Dump File         : 052313-26239-01.dmp
Crash Time        : 5/23/2013 8:59:20 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`030ad7ef
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa0000
Caused By Driver : storport.sys
Caused By Address : storport.sys+1f03
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\052313-26239-01.dmp
Processors Count : 2
Major Version     : 15
Minor Version     : 7601
==================================================
-Jerry

What is nipalk.sys and why does it give me the Blue Screen of Death?

Recently I purchased a 6211 USB data acquistion unit. Everything worked fine until one day Windows Explorer crashed (we all know how rare that kind of event is...). When I re-booted, I got the Blue Screen of Death, with a message about nipalk.sys being the culprit. I booted in Safe Mode and re-named this file, and then was able to boot normally and re-install the driver software for the 6211, and everything was fine...for about a week, when Windows Explorer did it again (Oops!).
Does anyone know:
    1. Which exact part of the install supplies nipalk.sys? It is a huge install with multiple parts accross 2 CDs. I could save a lot of time if I could restrict the install to just repairing the damage.
    2. Can I just make a copy of nipalk.sys and tuck it away in some corner of my hard drive to use as a replacement when this happens?
    3. I'm guessing that nipalk.sys is used by the little system tray icon that watches out for DAQ devices to be plugged into my USB. Is this guess correct? Can I turn this feature off for the 99% of the time I'm not using my laptop for data acquisition? Will that protect me against the gorking of nipalk.sys when Explorer goes down?
    4. What is this driver doing that its file disk becomes corrupted during a Windows Explorer crash?

Paul-
OK. When I can afford the time, I will try removing all NI software and re-installing. I have LabVIEW 8.0, DAQmx (of course), NI Vision development, and IMAQ.
I also had LabVIEW 7.1 on my machine because it was too much trouble to
remove it when I upgraded to 8.0 I have since removed 7.1, but I think there are still a lot of older versions of the "extras" that came along with it still lurking on my hard drive....
I was hoping for some guidance for a short-term "work around:"
1. If I just re-install DAQmx, can I make a copy of nipalk.sys and store it somewhere as a back-up to avoid the painfully long 2 CD re-install of DAQmx?
2. If the answer to 1 is "no", then exactly what part of DAQmx installs nipalk.sys? It is a multi-part install, and if I know which part is responsible for nipalk.sys, I can repair just that and save a lot of time.
To answer your questions about version: I'm not sure. I don't have convenient access to the disks at the moment, but they came with my 6211, which I ordered in May of 2007. I would be tempted to call it "the latest", but DAQmx seems to get updated quite frequently, so let's just call it a "recent" version.
Thanks,
-Geoff

IPhone 5 "Blue Screen of Death"

Hi,
I'm new to the whole Apple Forum, so please bare with me. So just recently my iPhone 5 screen went blue and i got told it had to do with the motherboard? So, I'm taking it to the Apple store tomorrow. Since i cant even access my iPhone's content anymore and I'm unable to back it up either because it wont connect to my computer at all, is there any possible way I can find out when my last back up was?
Thanks,
Michelle

I am facing the same problem. My iphone 5 never had blue screen of death (BSOD) until I installed ios7.* I thought, the problem would be fixed after minor update but after few minor updates the bsod still persists and it's occuring frequently.
Mostly BSOD occurs mostly while the phone is connected for charging either in macbook pro or wall adapter. The other occurances are more erratic and cannot be predicted why it's crashing.

Error 13 = Blue Screen of Death?

Thought I'd try this board and see if anyone knows anything about 'error 13' and Panther.
I have been plagued by this error message which pops up whenever I try to print from either of my printers or burn a CD. This all happened after I tried to load a demo version of Adobe Illustrator CS2.
Over the last day I have tried the following:
* deleted the apple.com.print preferences
* reset the PRAM
* unplugged, unpowered and restarted the printers and their USB connections
* deleted the printers from the print setup utility and tried to reinstall them (but there too I get the 'error 13' message. Printers won't load but they do show up as if they loaded. Just won't work, that's all.
* tried logging in as a new user, and then the printer message is "Not enough RAM" to print.
* repaired the disk permissions from the CD
Generally I've done everything I can think of... except to reload the OS, which I hesitate to do because I have to first load Jaguar, then the Panther update, then the other updates. Last time I tried that things didn't quite work out.
I do have an external backup drive, which also got corrupted as I tried loading the Adobe Illustrator CS2 on that disk too. Dumb I know...
So... anyone know what 'error 13' means?
Is 'error 13' the Mac equivalent of the Windows Blue Screen of Death?
Thanks for any input...

Hello Pawel,
I have looked over the service request you mentioned about acquiring 2 PCIe-6537 at 20MHz sampling rate on all 32 lines. In order to narrow down this issue, I think it would be best to try only acquire from both cards without doing any triggerring etc. Also when performing this test, I would only want to acquire from 8 channels on both cards to see if this reproduces it. If this works, we can slowly add more elements to narrow down what the issue is and make us more effective to solve the problem.
I also wanted to ask if you have tried this setup on another machine and if it worked.
Along with this, have you tried to create two Digital Tasks in MAX and try to acquire for the same amount of time to see if the issue reoccurs here? This would tell us if this problem is connected to the driver/computer or LabVIEW.
Jim St
National Instruments
RF Product Support Engineer

Ipod crashes windows (blue screen of death)

Hi all. A bit of background info:
A couple of months ago the hard drive crashed on my friends computer. They had to reinstall their OS. Thankfully they had made backups of most everything and were able to get most things reinstalled successfully.
Now they are using a 15g ipod connected through a firewire port on an HP laptop. They do not have a USB adaptor, so gotta go with the FW.
Anyway, when they connect the ipod the computer completely crashes to the blue screen of death and does the physical memory dump. There is an error message, something along the lines of a driver issue.
I know this is vague information, but any pointers on how to proceed in troubleshooting this would be greatly appreciated, thanks
Frost

hi Frostine!
Anyway, when they connect the ipod the computer completely crashes to the blue screen of death and does the physical memory dump. There is an error message, something along the lines of a driver issue.
we can sometimes narrow this down a bit by checking on the numerical and text codes showing up with the blue screen. (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
here's a reference on the sorts of things i'm checking on:
Troubleshooting Windows Stop Messages
can you get that information for us from their PC?
(if the screen is specifying the file that Windows is crashing on, that would be helpful to know too.)
love, b

Windows Vista Crashing When Ipod is Plugged In. Blue Screen of Death?

A week ago, my computer suddenly started to reboot whenever I plugged my 5th generation 80 gig Ipod in to sync. A blue screen will pop up, and automatically restart.
I do not believe this is the blue screen of death that appeared 2 months ago. I have upgraded to Itunes 8.0.1 when it was first released, and I had no problems until a week ago. I haven't heard of anyone receiving the blue screen of death since the update to Itunes 8 was released.
I have also lost all of my music from my Ipod, so I am anxious to figure this out.
Here is what the blue screen (certain passages paraphrased, the specifics were copied directly):
A problem has been detected and windows has shut down to prevent damage to your computer.
BADPOOLHEADER
If this is the firs time you've seen this stop error screen, restart yoru computer. If this screen appears again, follow these steps:
Make sure all hardware and software is properly installed
If it continues, disable/remove any newly installed hardware and software. Disable BIOS memory options such as caching or shawoding. If you need to use safe mode to remove or disable components, restart your computer, press F8 for Advanced Sartup options, then select safe mode.
Technical information:
*STOR: 0x00000019 (0x00000020, 0xB7C4CE50, 0Xb7C4CE68, 0x0A030203)
/end blue screen
Any help you have would be greatly appreciated!

Have you tried the troubleshooting advice in this article?
http://support.apple.com/kb/TS1502
Was a file name mentioned in the stop message? usually something.sys That can be a clue to the problem is the Apple advice doesn't help.

Blue Screen of Death When opening iTunes.

I am at a loss. For the past six months I have been trying to figure out why my computer has a blue screen of death and then restarts "nearly" everytime i open iTunes. The "nearly" is what's driving me nuts because every once in a while it will open ONCE and then start crashing again. I don't even do anything to help it open it just miraculously works every now and then. It even craches the comp when starting iTunes in safe mode. The blue screen error says "Page Fault in non-paged area". iTunes worked fine for months before this randomly started happening. I have tried every solution I have seen, even ones that weren't for my problem. So far I have:
Manually uninstalled iTunes and QT and reinstalled the standalone QT then iTunes.
Disabled itunes helper and ipod service before starting.
Disabling all other services and start-up items.
Installed current bios and drivers (as far as I can tell)
Installed current windows installer.
Updated microsoft products including .net
Updated Java runtime environment
Replaced ram
I have a pentium 4 1.6ghz with soyo mobo and a RAID card(mirrior) set-up. 1 gig of pc133 ram. I can ul the minidump if needed.
I figured out how to load my podcasts on my ipod manually but I want to get a video ipod so I need itunes. PLEASE HELP!!
Windows XP

there's a few more things worth checking on. but let's also capture a minidump of the crash and send it to someone who can interpret minidumps.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
send it to this email address
in the email, put the URL to this discussion thread, so that whoever gets it has some context. Also give as much information about the context of the crash (in the email) as you can.
love, b

Blue Screen of death - now can't load Windows (even in safe mode)

Last night laptop (Satellite L500 19Z; Win 7 64 bit) crashed whilst playing CIV4. Got a blue screen of death; before I had chance to read any of the error messages on it the machine rebooted.
It loaded windows in safe mode fine then, and informed me as it had loaded safe mode OK the problem will be related to some recently installed software and I should uninstall programs I'd installed until it would load normally. As it was late last night I shut down and thought I'd sort it in the morning (in retrospect this may have been a mistake ....).
Today, when the machine tries to boot up it attempts a Startup Repair; unfortunately this fails every time and it says "Startup repair has tried several times but still cannot detemine the cause of the problem"
I looked at the log it produces but it passes all the individual tests.
I also can't access the advanced options for system recovery & support, which appears on the Startup Repair dialog box as it demands I be logged in, which apparently I'm not (presumably as the machine never got to the windows login screen before trying the startup repair). The error message reads "you must be logged in to access system recovery options. If you are having trouble logging in please contact your computer administrator for assistance. please click OK to restart the computer."
I've had a go at booting into the various advanced options (safe mode, safe mode with command prompt etc. but the outcome is the same).
I also tried the Repair your Computer option from the advanced boot options screen, but after the screen where it asks you to choose the language and keyboard, I get the same login error mentioned above.
Is there a way to repair or even run the hard disk based windows recovery (haven't got the recovery DVD with me as I'm away from home for a couple weeks) without logging into windows? I would have expected there to be but have yet to figure out how to do it.
(there are no disks in the disk drive, no other devices attached to the laptop - I've tried it with mains power and with the battery and have not noticed any differences)
Thanks
James

Normaly the reinstall data is on a separate part on your HD, not in Windows.
The register is only used for Windows.
If it doesn't work you can always try to reinstall from a DVD later.
It does mean all your data on C:\ will be gone. If you can hook your HD on an other PC you can try to safe your work with a recover prog.

Blue screen of death when connecting ipod or running itunes

Please help me, I get the blue screen of death and its down to my itunes/ipod i think.
Uninstalled Itunes (tried doing this in safe mode but it wouldnt let me saying you cant do this) and re-installed it but when try to use it (ipod not connected) my screen either freezes a few moments later or the BSOD appears.
Ive ran a windows disk check and a system mechanic 7 one as well, a few folk on here have said my ipod might need reset but this is happening without the Ipod connected so is still an issue?
My ipod seems to be working fine, obviously i cant even access itunes to reset it or see its status.
Any help would be greatly appreciated.

Have you tried this?
http://support.apple.com/kb/TS2280
CG

Blue screen of death on Toshiba P755-S5375 with ADOBE ENCORE CS6

I recently purchased a new laptop and installed Adobe Master Collection CS6. I purchased the laptop for video capture and editing, as well as for blu-ray authoring.
Unfortunately, although the computer and software works fine for video capture and editing, I am unable to author a blu-ray. For authoring, I am using Adobe’s Encore CS6. After checking and previewing my creation, I attempt to build to disc using Encore. About 2 seconds after clicking the build disc in Encore, I get the “blue screen of death” (BSOD). This happens every time I try to build to blu-ray (only blu-ray has this issue; I am able to build to a DVD). I am using an external blu-ray drive on USB 3.0.
I am using Encore version 6.0.0.492
Here are the blu-ray drive specs:
Logitec USB 2.0/3.0 Bus powered portable bluray drive unit, LBD-PME6U3VBK
PIONEER BD-RW BDR-TD05 USB Device
Driver: 6.1.7601.17514
C:\windows\system32\DRIVERS\cdrom.sys
\windows\system32\Drivers\PXHlpa64.sys
\windows\system32\DRIVERS\tdcmdpst.sys
\windows\SysWOW64\drivers\Afc.sys
Renesas USB 3.0 driver also installed
The computer specs are as follows:
Manufacturer: Toshiba
Manufacturer Part Number: PSAY1U-05U027
Product Line: Satellite
Product Series: P755
Product Model: P755-S5375
Product Name: Satellite P755-S5375 Notebook
Product Type: Notebook
Processor Manufacturer: Intel
Processor Type: Core i7
Processor Model: i7-2670QM
Processor Speed: 2.20 GHz
Processor Core: Quad-core (4 Core)
Cache: 6 MB
Chipset Manufacturer: Intel
Chipset Model: HM65 Express
Standard Memory: 4 GB
Memory Technology: DDR3 SDRAM
Memory Standard: DDR3-1333/PC3-10600
Number of Total Memory Slots: 2
Hard Drive Capacity: 500 GB
Screen Size: 15.6"
Display Screen Type: Active Matrix TFT Color LCD
Aspect Ratio: 16:9
Screen Mode: WXGA
Backlight Technology: LED
Screen Resolution: 1366 x 768
Graphics Controller Manufacturer: Intel
Graphics Controller Model: HD 3000
Graphics Memory Capacity: 1.65 GB
Graphics Memory Accessibility: Shared
Ethernet Technology: Fast Ethernet
Wi-Fi: Yes
Wi-Fi Standard: IEEE 802.11b/g/n
Webcam: Yes
Operating System: Genuine Windows 7 Home Premium with SP1
Operating System Architecture: 64-bit
Pointing Device Type: TouchPad
Number of Cells: 6-cell
Battery Chemistry: Lithium Ion (Li-Ion)
Width: 15.0"
Depth: 9.8"
Weight (Approximate): 5.40 lb
Package Contents:
Satellite P755-S5375 Notebook
Lithium Ion Battery
AC Adapter
Green Compliant: Yes
Green Compliance Certificate/Authority: RoHS
Installed programs:
Name                                                            Version
Microsoft Application Error Reporting                           12.0.6015.5000
Microsoft Office Click-to-Run 2010                              14.0.4763.1000
Microsoft Office 2010                                           14.0.4763.1000
Windows Live Essentials                                         15.4.3502.0922
Apple Application Support                                       2.1.7
Windows Live Writer                                             15.4.3502.0922
Microsoft_VC90_MFCLOC_x86                                       1.00.0000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 9.0.30729.4148
TOSHIBA Web Camera Application                                  2.0.3.3
Windows Live Messenger                                          15.4.3538.0513
Microsoft_VC90_CRT_x86                                          1.00.0000
Google Toolbar for Internet Explorer                            1.0.0
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219     10.0.40219
Microsoft Visual C++ 2005 Redistributable (x64)                 8.0.61000
Microsoft SQL Server 2005 Compact Edition [ENU]                 3.1.0000
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219     10.0.40219
Toshiba Online Backup                                           2.0.0.31
TOSHIBA ReelTime                                                1.7.21.64
Windows Live Remote Client Resources                            15.4.5722.2
Windows Live SOXE Definitions                                   15.4.3502.0922
Adobe AIR                                                       3.1.0.4880
Windows Live Mesh ActiveX Control for Remote Connections        15.4.5722.2
Windows Live Communications Platform                            15.4.3502.0922
Windows Live Movie Maker                                        15.4.3502.0922
Apple Software Update                                           2.1.3.127
Windows Live UX Platform Language Pack                          15.4.3508.1109
Windows Live Photo Gallery                                      15.4.3502.0922
bl                                                              1.0.0
Windows Live Mail                                               15.4.3502.0922
Java(TM) 6 Update 25                                            6.0.250
MSVCRT_amd64                                                    15.4.2862.0708
TOSHIBA Face Recognition                                        3.1.17.64
ph                                                              1.0.0
Adobe Widget Browser                                            2.0.348
Windows Live Writer                                            15.4.3502.0922
Mesh Runtime                                                    15.4.5722.2
TOSHIBA Supervisor Password                                     1.63.51.2C
Adobe Acrobat X Pro - English, Fran軋is, Deutsch                10.1.1
Adobe Reader X MUI                                              10.0.0
TOSHIBA Media Controller Plug-in                                1.0.7.5
Windows Live Photo Gallery                                      15.4.3502.0922
Windows Live Photo Common                                       15.4.3502.0922
Label@Once 1.0                                                  1.0
PDF Settings CS6                                                11.0
Toshiba Book Place                                              2.2.7530
Windows Live PIMT Platform                                      15.4.3508.1109
TOSHIBA Wireless LAN Indicator                                  1.0.5
D3DX10                                                          15.4.2368.0902
Utility Common Driver                                           1.0.52.3C
Junk Mail filter update                                         15.4.3502.0922
Windows Live Movie Maker                                        15.4.3502.0922
TOSHIBA HDD/SSD Alert                                           3.1.64.9
Windows Live Remote Service                                     15.4.5722.2
Toshiba App Place                                               1.0.6.3
Windows Live Mesh                                               15.4.3502.0922
Windows Live Language Selector                                  15.4.3538.0513
QuickTime                                                       7.72.80.56
Renesas Electronics USB 3.0 Host Controller Driver              2.0.34.0
TOSHIBA Value Added Package                                     1.6.1.64
Microsoft_VC80_CRT_x86                                          8.0.50727.4053
Google Update Helper                                            1.3.21.111
TOSHIBA HDD Protection                                          2.2.2.15
7-Zip 9.20 (x64 edition)                                        9.20.00.0
TOSHIBA PC Health Monitor                                       1.7.9.64
Windows Live Mail                                               15.4.3502.0922
Adobe Help Manager                                              4.0.244
MSVCRT                                                          15.4.2862.0708
Windows Live Remote Client                                      15.4.5722.2
Blackmagic ATEM Switchers                                       3.0.1.0
Microsoft_VC90_MFC_x86                                          1.00.0000
Windows Live Photo Common                                       15.4.3502.0922
Windows Live ID Sign-in Assistant                               7.250.4232.0
Microsoft Visual C++ 2005 Redistributable                       8.0.61001
Windows Live Messenger                                          15.4.3538.0513
Windows Live Mesh                                               15.4.3502.0922
Windows Live Writer                                             15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    9.0.30729
TOSHIBA Hardware Setup                                          1.63.1.37C
Microsoft Silverlight                                           4.0.50401.0
PlayReady PC Runtime x86                                        1.3.0
Intel(R) WiDi                                                   2.1.41.0
Windows Live MIME IFilter                                       15.4.3502.0922
TOSHIBA Flash Cards Support Utility                             1.63.0.12C
TOSHIBA eco Utility                                             1.3.5.64
Windows Live UX Platform                                        15.4.3502.0922
TOSHIBA Wireless Display Monitor                                1.0.1
Debugging Tools for Windows (x64)                               6.12.2.633
Windows Live Remote Service Resources                           15.4.5722.2
Windows Live Writer Resources                                   15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17    9.0.30729
Intel(R) PROSet/Wireless WiFi Software                          14.01.1000
Windows Live Installer                                          15.4.3502.0922
TOSHIBA Disc Creator                                            2.1.0.11 for x64
PlayReady PC Runtime amd64                                      1.3.0
Windows Live SOXE                                               15.4.3502.0922
Java Auto Updater                                               2.0.4.1
TOSHIBA Bulletin Board                                          1.6.08.64
Crash details:
Problem signature:
Problem Event Name:            BlueScreen
OS Version:                           6.1.7601.2.1.0.768.3
Locale ID:                              1041
Additional information about the problem:
BCCode:                               d1
BCP1:                                   0000000000000001
BCP2:                                   0000000000000002
BCP3:                                   0000000000000008
BCP4:                                   0000000000000001
OS Version:                           6_1_7601
Service Pack:                        1_0
Product:                                768_1
Files that help describe the problem:
C:\Windows\Minidump\090312-28516-01.dmp
C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
DMP file details
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
Debug session time: Mon Sep 3 02:27:16.190 2012 (UTC + 9:00)
System Uptime: 0 days 0:06:50.096
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                        Bugcheck Analysis                                    *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {1, 2, 8, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
Followup: MachineOwner
0: kd> !analyze -v
*                        Bugcheck Analysis                                    *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000001, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
0000000000000001
CURRENT_IRQL: 2
FAULTING_IP:
+6130613031313361
00000000`00000001 ??              ???
PROCESS_NAME: System
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
TRAP_FRAME: fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
r8=fffff80000b9c8d0 r9=0000000000000000 r10=0000000004216094
r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
00000000`00000001 ??              ???
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e82769 to fffff80002e831c0
FAILED_INSTRUCTION_ADDRESS:
+6130613031313361
00000000`00000001 ??              ???
STACK_TEXT:
fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`02e813e0 440f20c0        mov     rax,cr8
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiPageFault+260
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
Followup: MachineOwner

Satellite A215-S7422
We need to know the Stop code on the blue screen. If there is a file name mentioned, we want that too.
You can prevent the rapid disappearance of the blue screen during a normal boot by choosing this at the F8 Startup menu.
   Disable automatic restart on system failure
-Jerry

Blue Screen of Death -- Datebook gone, Addressbook in danger

Having some major addressbook/datebook issues with HotSync. I am using a Handspring Visor (the original, old model), Palm Desktop 4.0.1, Windows XP Home. I have not updated any of the hardware/software lately.
A couple days ago, when I synced my Handspring Visor, I got the dreaded "blue screen of death." I rebooted my computer, and then found that the Palm Desktop program wouldn't load. It gave me an error saying the addressbook database could not be opened. The sync log also gave me a series of messages like this:
"Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again." (Below, I've pasted in the full log from the last couple days so you can see exactly what I mean.)
This morning, I synced the device again, thinking that perhaps the addressbook file had become corrupted and that a sync would clear things up. The answer was ... anything but!
I was able to get the Palm Desktop software to reopen by renaming "addresss.dat" to "address.dba." However, two major problems:
1) The addressbook on my computer is totally blank. There are three files in the "Address" folder with these extensions: .aba, .dat, and .bak. All of them are only 1 or 2 KB in size. However, this isn't a total loss because my addresses seem to be intact on my handheld.
2) My datebook has lost ALL data I've entered since roughly January 2008. All my previous years of calendar entries seem to be unaffected. This is the scary part because my handheld AND my desktop both have this problem. I tried the solution of renaming the datebook.bak file to datebook.dba (and giving the current file a .old suffix), but that did not fix the problem. Both files are 355 KB in size. I've also tried setting up a new users and copying over both these files one at a time, but that didn't fix the problem either.
Sadly, I was a fool and didn't backup my Palm files after the blue screen of death the other day; I didn't do it until AFTER that second sync this morning where my datebook data got lost.
Basically, I'm pretty sure I'm screwed about the datebook files. However, I would like to make sure my addressbook doesn't get erased from my handheld. Before my next sync, I feel like I should set the HotSync conduit prefs for addressbook to "Handheld Overwrites Desktop," but I thought I'd get some feedback from y'all before I did that. I am also really curious why I'd lose SOME of my calendar data but not ALL of it? That's the weirdest part to me.
Many thanks for any help you could provide.
HOTSYNC LOG
HotSync operation started 08/22/08 07:30:08
-- Date Book
   - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
     Desktop = 2343, Handheld = 2342
OK Date Book with 1 message(s)
-- Address Book
   - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
     Desktop = 0, Handheld = 481
Address Book synchronization failed
-- To Do List
   - Handheld category 'Business' has been deleted.
   - Handheld category 'Personal' has been deleted.
   - Some handheld records were not copied to the Palm Desktop. Attempting to restore from the handheld.
     Desktop = 1, Handheld =   14
OK To Do List with 3 message(s)
-- Memo Pad
   - Handheld category 'Business' has been deleted.
   - Handheld category 'Personal' has been deleted.
   - Some handheld records were not copied to the Palm Desktop. Attempting to restore from the handheld.
     Desktop = 0, Handheld =   18
OK Memo Pad with 3 message(s)
OK Expense
   -- Backing up db Saved Preferences to file C:\Program Files\Handspring\PollocC\Backup\Saved_Preferences.PRC
OK System
HotSync operation complete 08/22/08 07:32:24
HotSync operation started 08/20/08 08:15:59
OK Date Book
-- Address Book
   - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
     Desktop = 0, Handheld = 481
Address Book synchronization failed
-- To Do List
   - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
     Desktop = 0, Handheld =   15
To Do List synchronization failed
-- Memo Pad
   - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
     Desktop = 0, Handheld =   18
Memo Pad synchronization failed
OK Expense
   -- Backing up db Saved Preferences to file C:\Program Files\Handspring\PollocC\Backup\Saved_Preferences.PRC
OK System
HotSync operation complete 08/20/08 08:16:15
HotSync operation started 08/15/08 08:21:23
OK Date Book
OK Address Book
OK To Do List
OK Memo Pad
OK Expense
OK System
HotSync operation complete 08/15/08 08:21:26
Post relates to: Visor Neo

When you sync the device to Palm desktop a file is created on the first sync with the extension .dat. When you sync the second time the data in the .dat file is copied to the .bak file. The process is cycled in that order. Each time you sync, the files are overwritten. If you sync once and notice the data is gone, don't sync again because the .bak file should have the recoverable data.
When you rename the files to recover your data you need to rename the files in the following order.
Close Palm Desktop, rename the .dat to .old. Next rename the .bak file to .dat. Reopen palm desktop and see if the data is there.
Try this and see if you can recover the data.
Here is a method for saving your data in a seperate location in case you lose data again.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. CLick on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive. Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
Post relates to: Palm i705
Message Edited by cygnusX1 on 08-22-2008 09:16 AM

Gateway FX and Blue Screen of Death

Computer:
Gateway FX 7024
GeForce 8800GT 512 mb
Problem:
I've had the computer for 1 1/2 years with very few problems. Recently, the screen will lock up solid and be illegible with "static" lines all the way down the monitor. Sometimes before the screen locks up, it will flip to the blue screen of death, say it's dumping physical memory, and then lock up. Only thing I can do is restart, but it will do it again at random lengths of time. Happens more while I'm playing games than anything else. Sounds to me like the graphics card has gone Tango Uniform, but a computer guru, I am not. Any ideas?
What I've done so far:
I have checked for updated drivers and installed them.... no fix. I rolled back the drivers.... no fix. I have visually checked fans on power supply and graphics card to make sure they are working and they are fine. The fan on the motherboard spins, but doesn't appear to be moving overly fast. I checked BIOS and everything looks around what it should be for temp settings. In the "problems and solutions" application, it shows a video hardware error.
The only thing i did notice was there is only a 400W power supply installed and from the posts I've read, the 8800GT graphics card should have a 700-900W power supply. However... I've never had problems with it before. Could this cause the problem after 1 1/2 years?
help... i'm shaking from game withdrawals

Visited a company IT department today and an engineer looked at the AT&T Net Client settings. It now works - this may have been the "fix" for those in a similar predicament (all in the AT&T Net Client):
1. Click "Settings".
2. Click "Show the login properties window".
3. Click "Configure".
4. Click "Next".
5. Select the "Both the internet and my company's intranet" radio button.
6. Select "Managed VPN - SSL DualAccess" from the dropdown.
7. Click "Finish".
Cheers,
- Pete

Blue screen of death frequently

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