Blue screen of death in iWork
I have also experienced the blue screen of death when working on my iPhone 5S in iWork. I HOPE this is an iPhone issue and not an iOS7 issue, as that will afffect my iPad 3 as well. It seems there is no fix for this>
For how it occurs and how to work around it, see Tom Warren's piece Friday in the Verge, the MacRumors thread iPhone 5s Blue screen of death and reboot or Apple's own discussion forums.
Similar Messages
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Blue screen of death (not iWork's problem) on 5s
I've heard of people having the blue screen of death before. But unlike others my 5s just went to a blue screen on the App Store. Then it shut off and when It turned it back on it just went to the blue screen. It faded from blue then white and then to green. It wouldn't turn on for a while. Eventually I got it back on. Why is this?
I'm having the exact same problem here. Except it seems to happen all the time now. As soon as I click on my java application I get the Blue Screen... Did you ever figure out what the problem was?
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Blue screen of death appear requently even not using any app ?!?!
I have the blue screen of death on my phone since I updated my fone to IOS 7.1. This error appear so randomly and kinda annoying. I dont install or use any app from Iwork and already turn off Icloud service, but it's still happended many times per day.
Even i just using my fone to imess with my friends, without using any app at the same time but this blue screen of death still appear. So what should i do to fix this stuff.
Pls help ! Thank you !I have the blue screen of death on my phone since I updated my fone to IOS 7.1. This error appear so randomly and kinda annoying. I dont install or use any app from Iwork and already turn off Icloud service, but it's still happended many times per day.
Even i just using my fone to imess with my friends, without using any app at the same time but this blue screen of death still appear. So what should i do to fix this stuff.
Pls help ! Thank you ! -
Blue screen of death iPhone 5s
How do I resolve the blue screen error while using iWork on my iPhone 5s? When I use Pages, for example, and press home button to switch app, my iPhone restarts after a blue screen. I even returned it & took a new one, but no luck. The bug is in iWork suite for iOS 7, I think, and not in the hardware. I'm a heavy Pages user and this bug is hindering my work (besides scaring me to death).
The bug was on all the versions of iOS 7.Thank you for your question, as the workaround to it helps indeed, not only in iWorks but also in other iCloud document viewing and editing apps (see below). I shall post the following nevertheless to help Apple's guys to solve this "64bits-backboardd-iCloud" problem ...
Probably all inked to 64 bits ... and to the clipboard ... My first clipboard entry when I started with my 5S is always coming back somehow into the clipboard after a few minutes, annoying ... and I suspect a link ...
If you look into the diagnosis section in the information section in the general section of the preferences, you will find laboriously that most kernel panics causing a reset were provoqued by a daemon named "backboardd", apart from one exception I found so far, the application "DataMan Enterprise" which caused crashes without "help" from "backboardd" when active or in the background, of course, I dumped that application, sorry for the developers of otherwise reliable applications.
The other applications, leading systematically, in certain constellations, to crashes, mostly after having been sent to background, were "Pages" (after speaking a text passage), "GoodReader" and "PDF Expert" (when reading a 1000 pages document off the iCloud). All these resets were logged as due to "backboardd" causing a kernel panic. -
Error 13 = Blue Screen of Death?
Thought I'd try this board and see if anyone knows anything about 'error 13' and Panther.
I have been plagued by this error message which pops up whenever I try to print from either of my printers or burn a CD. This all happened after I tried to load a demo version of Adobe Illustrator CS2.
Over the last day I have tried the following:
* deleted the apple.com.print preferences
* reset the PRAM
* unplugged, unpowered and restarted the printers and their USB connections
* deleted the printers from the print setup utility and tried to reinstall them (but there too I get the 'error 13' message. Printers won't load but they do show up as if they loaded. Just won't work, that's all.
* tried logging in as a new user, and then the printer message is "Not enough RAM" to print.
* repaired the disk permissions from the CD
Generally I've done everything I can think of... except to reload the OS, which I hesitate to do because I have to first load Jaguar, then the Panther update, then the other updates. Last time I tried that things didn't quite work out.
I do have an external backup drive, which also got corrupted as I tried loading the Adobe Illustrator CS2 on that disk too. Dumb I know...
So... anyone know what 'error 13' means?
Is 'error 13' the Mac equivalent of the Windows Blue Screen of Death?
Thanks for any input...Hello Pawel,
I have looked over the service request you mentioned about acquiring 2 PCIe-6537 at 20MHz sampling rate on all 32 lines. In order to narrow down this issue, I think it would be best to try only acquire from both cards without doing any triggerring etc. Also when performing this test, I would only want to acquire from 8 channels on both cards to see if this reproduces it. If this works, we can slowly add more elements to narrow down what the issue is and make us more effective to solve the problem.
I also wanted to ask if you have tried this setup on another machine and if it worked.
Along with this, have you tried to create two Digital Tasks in MAX and try to acquire for the same amount of time to see if the issue reoccurs here? This would tell us if this problem is connected to the driver/computer or LabVIEW.
Jim St
National Instruments
RF Product Support Engineer -
Ipod crashes windows (blue screen of death)
Hi all. A bit of background info:
A couple of months ago the hard drive crashed on my friends computer. They had to reinstall their OS. Thankfully they had made backups of most everything and were able to get most things reinstalled successfully.
Now they are using a 15g ipod connected through a firewire port on an HP laptop. They do not have a USB adaptor, so gotta go with the FW.
Anyway, when they connect the ipod the computer completely crashes to the blue screen of death and does the physical memory dump. There is an error message, something along the lines of a driver issue.
I know this is vague information, but any pointers on how to proceed in troubleshooting this would be greatly appreciated, thanks
Frosthi Frostine!
Anyway, when they connect the ipod the computer completely crashes to the blue screen of death and does the physical memory dump. There is an error message, something along the lines of a driver issue.
we can sometimes narrow this down a bit by checking on the numerical and text codes showing up with the blue screen. (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
here's a reference on the sorts of things i'm checking on:
Troubleshooting Windows Stop Messages
can you get that information for us from their PC?
(if the screen is specifying the file that Windows is crashing on, that would be helpful to know too.)
love, b -
Windows Vista Crashing When Ipod is Plugged In. Blue Screen of Death?
A week ago, my computer suddenly started to reboot whenever I plugged my 5th generation 80 gig Ipod in to sync. A blue screen will pop up, and automatically restart.
I do not believe this is the blue screen of death that appeared 2 months ago. I have upgraded to Itunes 8.0.1 when it was first released, and I had no problems until a week ago. I haven't heard of anyone receiving the blue screen of death since the update to Itunes 8 was released.
I have also lost all of my music from my Ipod, so I am anxious to figure this out.
Here is what the blue screen (certain passages paraphrased, the specifics were copied directly):
A problem has been detected and windows has shut down to prevent damage to your computer.
BADPOOLHEADER
If this is the firs time you've seen this stop error screen, restart yoru computer. If this screen appears again, follow these steps:
Make sure all hardware and software is properly installed
If it continues, disable/remove any newly installed hardware and software. Disable BIOS memory options such as caching or shawoding. If you need to use safe mode to remove or disable components, restart your computer, press F8 for Advanced Sartup options, then select safe mode.
Technical information:
*STOR: 0x00000019 (0x00000020, 0xB7C4CE50, 0Xb7C4CE68, 0x0A030203)
/end blue screen
Any help you have would be greatly appreciated!Have you tried the troubleshooting advice in this article?
http://support.apple.com/kb/TS1502
Was a file name mentioned in the stop message? usually something.sys That can be a clue to the problem is the Apple advice doesn't help. -
Blue Screen of Death When opening iTunes.
I am at a loss. For the past six months I have been trying to figure out why my computer has a blue screen of death and then restarts "nearly" everytime i open iTunes. The "nearly" is what's driving me nuts because every once in a while it will open ONCE and then start crashing again. I don't even do anything to help it open it just miraculously works every now and then. It even craches the comp when starting iTunes in safe mode. The blue screen error says "Page Fault in non-paged area". iTunes worked fine for months before this randomly started happening. I have tried every solution I have seen, even ones that weren't for my problem. So far I have:
Manually uninstalled iTunes and QT and reinstalled the standalone QT then iTunes.
Disabled itunes helper and ipod service before starting.
Disabling all other services and start-up items.
Installed current bios and drivers (as far as I can tell)
Installed current windows installer.
Updated microsoft products including .net
Updated Java runtime environment
Replaced ram
I have a pentium 4 1.6ghz with soyo mobo and a RAID card(mirrior) set-up. 1 gig of pc133 ram. I can ul the minidump if needed.
I figured out how to load my podcasts on my ipod manually but I want to get a video ipod so I need itunes. PLEASE HELP!!
Windows XPthere's a few more things worth checking on. but let's also capture a minidump of the crash and send it to someone who can interpret minidumps.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
send it to this email address
in the email, put the URL to this discussion thread, so that whoever gets it has some context. Also give as much information about the context of the crash (in the email) as you can.
love, b -
Blue Screen of death - now can't load Windows (even in safe mode)
Last night laptop (Satellite L500 19Z; Win 7 64 bit) crashed whilst playing CIV4. Got a blue screen of death; before I had chance to read any of the error messages on it the machine rebooted.
It loaded windows in safe mode fine then, and informed me as it had loaded safe mode OK the problem will be related to some recently installed software and I should uninstall programs I'd installed until it would load normally. As it was late last night I shut down and thought I'd sort it in the morning (in retrospect this may have been a mistake ....).
Today, when the machine tries to boot up it attempts a Startup Repair; unfortunately this fails every time and it says "Startup repair has tried several times but still cannot detemine the cause of the problem"
I looked at the log it produces but it passes all the individual tests.
I also can't access the advanced options for system recovery & support, which appears on the Startup Repair dialog box as it demands I be logged in, which apparently I'm not (presumably as the machine never got to the windows login screen before trying the startup repair). The error message reads "you must be logged in to access system recovery options. If you are having trouble logging in please contact your computer administrator for assistance. please click OK to restart the computer."
I've had a go at booting into the various advanced options (safe mode, safe mode with command prompt etc. but the outcome is the same).
I also tried the Repair your Computer option from the advanced boot options screen, but after the screen where it asks you to choose the language and keyboard, I get the same login error mentioned above.
Is there a way to repair or even run the hard disk based windows recovery (haven't got the recovery DVD with me as I'm away from home for a couple weeks) without logging into windows? I would have expected there to be but have yet to figure out how to do it.
(there are no disks in the disk drive, no other devices attached to the laptop - I've tried it with mains power and with the battery and have not noticed any differences)
Thanks
JamesNormaly the reinstall data is on a separate part on your HD, not in Windows.
The register is only used for Windows.
If it doesn't work you can always try to reinstall from a DVD later.
It does mean all your data on C:\ will be gone. If you can hook your HD on an other PC you can try to safe your work with a recover prog. -
Blue screen of death when connecting ipod or running itunes
Please help me, I get the blue screen of death and its down to my itunes/ipod i think.
Uninstalled Itunes (tried doing this in safe mode but it wouldnt let me saying you cant do this) and re-installed it but when try to use it (ipod not connected) my screen either freezes a few moments later or the BSOD appears.
Ive ran a windows disk check and a system mechanic 7 one as well, a few folk on here have said my ipod might need reset but this is happening without the Ipod connected so is still an issue?
My ipod seems to be working fine, obviously i cant even access itunes to reset it or see its status.
Any help would be greatly appreciated.Have you tried this?
http://support.apple.com/kb/TS2280
CG -
Blue screen of death on Toshiba P755-S5375 with ADOBE ENCORE CS6
I recently purchased a new laptop and installed Adobe Master Collection CS6. I purchased the laptop for video capture and editing, as well as for blu-ray authoring.
Unfortunately, although the computer and software works fine for video capture and editing, I am unable to author a blu-ray. For authoring, I am using Adobe’s Encore CS6. After checking and previewing my creation, I attempt to build to disc using Encore. About 2 seconds after clicking the build disc in Encore, I get the “blue screen of death” (BSOD). This happens every time I try to build to blu-ray (only blu-ray has this issue; I am able to build to a DVD). I am using an external blu-ray drive on USB 3.0.
I am using Encore version 6.0.0.492
Here are the blu-ray drive specs:
Logitec USB 2.0/3.0 Bus powered portable bluray drive unit, LBD-PME6U3VBK
PIONEER BD-RW BDR-TD05 USB Device
Driver: 6.1.7601.17514
C:\windows\system32\DRIVERS\cdrom.sys
\windows\system32\Drivers\PXHlpa64.sys
\windows\system32\DRIVERS\tdcmdpst.sys
\windows\SysWOW64\drivers\Afc.sys
Renesas USB 3.0 driver also installed
The computer specs are as follows:
Manufacturer: Toshiba
Manufacturer Part Number: PSAY1U-05U027
Product Line: Satellite
Product Series: P755
Product Model: P755-S5375
Product Name: Satellite P755-S5375 Notebook
Product Type: Notebook
Processor Manufacturer: Intel
Processor Type: Core i7
Processor Model: i7-2670QM
Processor Speed: 2.20 GHz
Processor Core: Quad-core (4 Core)
Cache: 6 MB
Chipset Manufacturer: Intel
Chipset Model: HM65 Express
Standard Memory: 4 GB
Memory Technology: DDR3 SDRAM
Memory Standard: DDR3-1333/PC3-10600
Number of Total Memory Slots: 2
Hard Drive Capacity: 500 GB
Screen Size: 15.6"
Display Screen Type: Active Matrix TFT Color LCD
Aspect Ratio: 16:9
Screen Mode: WXGA
Backlight Technology: LED
Screen Resolution: 1366 x 768
Graphics Controller Manufacturer: Intel
Graphics Controller Model: HD 3000
Graphics Memory Capacity: 1.65 GB
Graphics Memory Accessibility: Shared
Ethernet Technology: Fast Ethernet
Wi-Fi: Yes
Wi-Fi Standard: IEEE 802.11b/g/n
Webcam: Yes
Operating System: Genuine Windows 7 Home Premium with SP1
Operating System Architecture: 64-bit
Pointing Device Type: TouchPad
Number of Cells: 6-cell
Battery Chemistry: Lithium Ion (Li-Ion)
Width: 15.0"
Depth: 9.8"
Weight (Approximate): 5.40 lb
Package Contents:
Satellite P755-S5375 Notebook
Lithium Ion Battery
AC Adapter
Green Compliant: Yes
Green Compliance Certificate/Authority: RoHS
Installed programs:
Name Version
Microsoft Application Error Reporting 12.0.6015.5000
Microsoft Office Click-to-Run 2010 14.0.4763.1000
Microsoft Office 2010 14.0.4763.1000
Windows Live Essentials 15.4.3502.0922
Apple Application Support 2.1.7
Windows Live Writer 15.4.3502.0922
Microsoft_VC90_MFCLOC_x86 1.00.0000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 9.0.30729.4148
TOSHIBA Web Camera Application 2.0.3.3
Windows Live Messenger 15.4.3538.0513
Microsoft_VC90_CRT_x86 1.00.0000
Google Toolbar for Internet Explorer 1.0.0
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 10.0.40219
Microsoft Visual C++ 2005 Redistributable (x64) 8.0.61000
Microsoft SQL Server 2005 Compact Edition [ENU] 3.1.0000
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219
Toshiba Online Backup 2.0.0.31
TOSHIBA ReelTime 1.7.21.64
Windows Live Remote Client Resources 15.4.5722.2
Windows Live SOXE Definitions 15.4.3502.0922
Adobe AIR 3.1.0.4880
Windows Live Mesh ActiveX Control for Remote Connections 15.4.5722.2
Windows Live Communications Platform 15.4.3502.0922
Windows Live Movie Maker 15.4.3502.0922
Apple Software Update 2.1.3.127
Windows Live UX Platform Language Pack 15.4.3508.1109
Windows Live Photo Gallery 15.4.3502.0922
bl 1.0.0
Windows Live Mail 15.4.3502.0922
Java(TM) 6 Update 25 6.0.250
MSVCRT_amd64 15.4.2862.0708
TOSHIBA Face Recognition 3.1.17.64
ph 1.0.0
Adobe Widget Browser 2.0.348
Windows Live Writer 15.4.3502.0922
Mesh Runtime 15.4.5722.2
TOSHIBA Supervisor Password 1.63.51.2C
Adobe Acrobat X Pro - English, Fran軋is, Deutsch 10.1.1
Adobe Reader X MUI 10.0.0
TOSHIBA Media Controller Plug-in 1.0.7.5
Windows Live Photo Gallery 15.4.3502.0922
Windows Live Photo Common 15.4.3502.0922
Label@Once 1.0 1.0
PDF Settings CS6 11.0
Toshiba Book Place 2.2.7530
Windows Live PIMT Platform 15.4.3508.1109
TOSHIBA Wireless LAN Indicator 1.0.5
D3DX10 15.4.2368.0902
Utility Common Driver 1.0.52.3C
Junk Mail filter update 15.4.3502.0922
Windows Live Movie Maker 15.4.3502.0922
TOSHIBA HDD/SSD Alert 3.1.64.9
Windows Live Remote Service 15.4.5722.2
Toshiba App Place 1.0.6.3
Windows Live Mesh 15.4.3502.0922
Windows Live Language Selector 15.4.3538.0513
QuickTime 7.72.80.56
Renesas Electronics USB 3.0 Host Controller Driver 2.0.34.0
TOSHIBA Value Added Package 1.6.1.64
Microsoft_VC80_CRT_x86 8.0.50727.4053
Google Update Helper 1.3.21.111
TOSHIBA HDD Protection 2.2.2.15
7-Zip 9.20 (x64 edition) 9.20.00.0
TOSHIBA PC Health Monitor 1.7.9.64
Windows Live Mail 15.4.3502.0922
Adobe Help Manager 4.0.244
MSVCRT 15.4.2862.0708
Windows Live Remote Client 15.4.5722.2
Blackmagic ATEM Switchers 3.0.1.0
Microsoft_VC90_MFC_x86 1.00.0000
Windows Live Photo Common 15.4.3502.0922
Windows Live ID Sign-in Assistant 7.250.4232.0
Microsoft Visual C++ 2005 Redistributable 8.0.61001
Windows Live Messenger 15.4.3538.0513
Windows Live Mesh 15.4.3502.0922
Windows Live Writer 15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 9.0.30729
TOSHIBA Hardware Setup 1.63.1.37C
Microsoft Silverlight 4.0.50401.0
PlayReady PC Runtime x86 1.3.0
Intel(R) WiDi 2.1.41.0
Windows Live MIME IFilter 15.4.3502.0922
TOSHIBA Flash Cards Support Utility 1.63.0.12C
TOSHIBA eco Utility 1.3.5.64
Windows Live UX Platform 15.4.3502.0922
TOSHIBA Wireless Display Monitor 1.0.1
Debugging Tools for Windows (x64) 6.12.2.633
Windows Live Remote Service Resources 15.4.5722.2
Windows Live Writer Resources 15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 9.0.30729
Intel(R) PROSet/Wireless WiFi Software 14.01.1000
Windows Live Installer 15.4.3502.0922
TOSHIBA Disc Creator 2.1.0.11 for x64
PlayReady PC Runtime amd64 1.3.0
Windows Live SOXE 15.4.3502.0922
Java Auto Updater 2.0.4.1
TOSHIBA Bulletin Board 1.6.08.64
Crash details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1041
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000001
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\090312-28516-01.dmp
C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
DMP file details
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
Debug session time: Mon Sep 3 02:27:16.190 2012 (UTC + 9:00)
System Uptime: 0 days 0:06:50.096
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {1, 2, 8, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000001, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
0000000000000001
CURRENT_IRQL: 2
FAULTING_IP:
+6130613031313361
00000000`00000001 ?? ???
PROCESS_NAME: System
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
TRAP_FRAME: fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
r8=fffff80000b9c8d0 r9=0000000000000000 r10=0000000004216094
r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
00000000`00000001 ?? ???
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e82769 to fffff80002e831c0
FAILED_INSTRUCTION_ADDRESS:
+6130613031313361
00000000`00000001 ?? ???
STACK_TEXT:
fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`02e813e0 440f20c0 mov rax,cr8
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiPageFault+260
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
Followup: MachineOwnerSatellite A215-S7422
We need to know the Stop code on the blue screen. If there is a file name mentioned, we want that too.
You can prevent the rapid disappearance of the blue screen during a normal boot by choosing this at the F8 Startup menu.
Disable automatic restart on system failure
-Jerry -
Blue Screen of Death -- Datebook gone, Addressbook in danger
Having some major addressbook/datebook issues with HotSync. I am using a Handspring Visor (the original, old model), Palm Desktop 4.0.1, Windows XP Home. I have not updated any of the hardware/software lately.
A couple days ago, when I synced my Handspring Visor, I got the dreaded "blue screen of death." I rebooted my computer, and then found that the Palm Desktop program wouldn't load. It gave me an error saying the addressbook database could not be opened. The sync log also gave me a series of messages like this:
"Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again." (Below, I've pasted in the full log from the last couple days so you can see exactly what I mean.)
This morning, I synced the device again, thinking that perhaps the addressbook file had become corrupted and that a sync would clear things up. The answer was ... anything but!
I was able to get the Palm Desktop software to reopen by renaming "addresss.dat" to "address.dba." However, two major problems:
1) The addressbook on my computer is totally blank. There are three files in the "Address" folder with these extensions: .aba, .dat, and .bak. All of them are only 1 or 2 KB in size. However, this isn't a total loss because my addresses seem to be intact on my handheld.
2) My datebook has lost ALL data I've entered since roughly January 2008. All my previous years of calendar entries seem to be unaffected. This is the scary part because my handheld AND my desktop both have this problem. I tried the solution of renaming the datebook.bak file to datebook.dba (and giving the current file a .old suffix), but that did not fix the problem. Both files are 355 KB in size. I've also tried setting up a new users and copying over both these files one at a time, but that didn't fix the problem either.
Sadly, I was a fool and didn't backup my Palm files after the blue screen of death the other day; I didn't do it until AFTER that second sync this morning where my datebook data got lost.
Basically, I'm pretty sure I'm screwed about the datebook files. However, I would like to make sure my addressbook doesn't get erased from my handheld. Before my next sync, I feel like I should set the HotSync conduit prefs for addressbook to "Handheld Overwrites Desktop," but I thought I'd get some feedback from y'all before I did that. I am also really curious why I'd lose SOME of my calendar data but not ALL of it? That's the weirdest part to me.
Many thanks for any help you could provide.
HOTSYNC LOG
HotSync operation started 08/22/08 07:30:08
-- Date Book
- Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 2343, Handheld = 2342
OK Date Book with 1 message(s)
-- Address Book
- Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 0, Handheld = 481
Address Book synchronization failed
-- To Do List
- Handheld category 'Business' has been deleted.
- Handheld category 'Personal' has been deleted.
- Some handheld records were not copied to the Palm Desktop. Attempting to restore from the handheld.
Desktop = 1, Handheld = 14
OK To Do List with 3 message(s)
-- Memo Pad
- Handheld category 'Business' has been deleted.
- Handheld category 'Personal' has been deleted.
- Some handheld records were not copied to the Palm Desktop. Attempting to restore from the handheld.
Desktop = 0, Handheld = 18
OK Memo Pad with 3 message(s)
OK Expense
-- Backing up db Saved Preferences to file C:\Program Files\Handspring\PollocC\Backup\Saved_Preferences.PRC
OK System
HotSync operation complete 08/22/08 07:32:24
HotSync operation started 08/20/08 08:15:59
OK Date Book
-- Address Book
- Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 0, Handheld = 481
Address Book synchronization failed
-- To Do List
- Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 0, Handheld = 15
To Do List synchronization failed
-- Memo Pad
- Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 0, Handheld = 18
Memo Pad synchronization failed
OK Expense
-- Backing up db Saved Preferences to file C:\Program Files\Handspring\PollocC\Backup\Saved_Preferences.PRC
OK System
HotSync operation complete 08/20/08 08:16:15
HotSync operation started 08/15/08 08:21:23
OK Date Book
OK Address Book
OK To Do List
OK Memo Pad
OK Expense
OK System
HotSync operation complete 08/15/08 08:21:26
Post relates to: Visor NeoWhen you sync the device to Palm desktop a file is created on the first sync with the extension .dat. When you sync the second time the data in the .dat file is copied to the .bak file. The process is cycled in that order. Each time you sync, the files are overwritten. If you sync once and notice the data is gone, don't sync again because the .bak file should have the recoverable data.
When you rename the files to recover your data you need to rename the files in the following order.
Close Palm Desktop, rename the .dat to .old. Next rename the .bak file to .dat. Reopen palm desktop and see if the data is there.
Try this and see if you can recover the data.
Here is a method for saving your data in a seperate location in case you lose data again.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. CLick on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive. Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
Post relates to: Palm i705
Message Edited by cygnusX1 on 08-22-2008 09:16 AM -
Gateway FX and Blue Screen of Death
Computer:
Gateway FX 7024
GeForce 8800GT 512 mb
Problem:
I've had the computer for 1 1/2 years with very few problems. Recently, the screen will lock up solid and be illegible with "static" lines all the way down the monitor. Sometimes before the screen locks up, it will flip to the blue screen of death, say it's dumping physical memory, and then lock up. Only thing I can do is restart, but it will do it again at random lengths of time. Happens more while I'm playing games than anything else. Sounds to me like the graphics card has gone Tango Uniform, but a computer guru, I am not. Any ideas?
What I've done so far:
I have checked for updated drivers and installed them.... no fix. I rolled back the drivers.... no fix. I have visually checked fans on power supply and graphics card to make sure they are working and they are fine. The fan on the motherboard spins, but doesn't appear to be moving overly fast. I checked BIOS and everything looks around what it should be for temp settings. In the "problems and solutions" application, it shows a video hardware error.
The only thing i did notice was there is only a 400W power supply installed and from the posts I've read, the 8800GT graphics card should have a 700-900W power supply. However... I've never had problems with it before. Could this cause the problem after 1 1/2 years?
help... i'm shaking from game withdrawalsVisited a company IT department today and an engineer looked at the AT&T Net Client settings. It now works - this may have been the "fix" for those in a similar predicament (all in the AT&T Net Client):
1. Click "Settings".
2. Click "Show the login properties window".
3. Click "Configure".
4. Click "Next".
5. Select the "Both the internet and my company's intranet" radio button.
6. Select "Managed VPN - SSL DualAccess" from the dropdown.
7. Click "Finish".
Cheers,
- Pete -
X200 Tablet - Wacom Pen Blue Screen of Death on Windows 7
Hello...hopefully someone can help & point me in the right direction...I have a Lenovo x200 tablet PC (Stylus Only Version) - and recently installed Windows 7 Professional (64bit)
The OS install went perfectly...Once installed, I did all the Systems Updates for Windows 7, including all the updates for Lenovo using System Update 4.01.....However, I have an issue that I cannot seem to figure out...
PROBLEM # 1
The biggest issue I now face is, whenever I put the Digitized Pen next to the Tablet Screen within 2 seconds I get the 'Blue Screen of Death'....and it automatically Reboots....This ONLY happens when I touch the Pen to the screen....
I uninstalled the 'Wacom Drivers' - within the Device Manager, which i assume were installed by the system update(s)....After, uninstalling the issue of the 'Blue Screen' from happening when the pen touches the screen is gone.....However, I have no way of being able to use the Pen...it does not show any cursor or inking....Is there a specific DRIVER that I should be installing on my own to make this work properly - without getting the 'Blue Screen of Death' each time?....I really need some guidance on this issue.
PROBLEM # 2
My Second issue, which is suddenly occured after day 2 of installing updates is the Lenovo System Update 4.01 -- Suddenly, after working on day 1 - now, whenever i try to 'Check New Updates' i get a popup that says "An error was detected with the Package catalog for your system on the System Update Server. Please contact the Support Center".
I called techical support on the phone - and they made it seem like this was not their problem and they could not help me...The odd thing is, that this was working before, and now all of sudden it doesnt work...
If someone can please advise me on what to do, especially with the Pen Driver problem, I would greatly appreciate it....Thanks!
Solved!
Go to Solution.**FIXED IT** TWICE!
I've been messing with this on multiple machines at my school.
I was getting the BSOD, "no tablet installed" all that good stuff.
I installed this, that and the other thing.
After testing another machine, I read something in the BSOD that caught my attention.
It mentions resetting the cache of the BIOS. I wasn't sure what that meant, or how to do it.
But I was able to get into the BIOS (F1 on the Lenovo splash screen) and I just tapped F9 (load default Bios options -paraphrasing) Then I hit ESC- it prompts to save the settings, agree and let the computer continue to boot.
I was able to test the Pen at the login screen. Just repeated this process on another X200 computer and it worked again.
Try it.
Good luck! -
Iphone 5S crashing after 8.3 update blue screen of death
I have an iPhone 5S which is 90 days out of warranty. I updated to 8.3 and the first issue I noticed was my music app. When I play music it doesn't start off from the last song I played - I have to choose my songs again and restart my shuffled playlist. Last week out of nowhere my phone crashed but it was at 80% battery. The screen went black, then blue, then tried to reboot. It "reset" itself within a few hours. Next day I accessed the App Store and it crashed again. It has since crashed several more times using Facebook, email, turning it off...very frustrating. I brought my phone to VZW and they said it was a software issue. I then went to the Genius Bar and they said without restoring the phone and reinstalling ios, they have no way of knowing if it's software or hardware. The phone crashed as the tech was looking at my phone so he excused himself, went to the back and came back with a second opinion "it's definitely a hardware issue and since you are out of warranty, you'll have to buy a new phone for $549". WHAT?!? So wait, you JUST told me that you wouldn't know if it was a hardware issue until the phone was restored so how did you magically surmise this? Then to tell me there is NOTHING that can be done and if I wanted to restore from a backup, I wouldn't be guaranteed that all of my content would be restored to my phone OR there is a possibility my phone would be wiped clean and not restorable at all. Nice try and scare tactic. I left Apple with a phone stuck on the blue screen of death. I went back to VZW and they said its definitely not a hardware issue and even if it were, Apple is the company to seek, not them - they are just my carrier. I am so fed up with Apple. Every update and phone I've had with them has had issues. I don't know why I continue to be their customer. If anyone can help I'd appreciate it.
Message was edited by: Lifesabeach2Sorry, what i wrote was wrong and i can't edit it again now
Here's what I was actually meant to say,
Hi
You could try basic trouble shooting, that's what everyone usually suggests first but it that fails to work then it is a hardware issue.
Did it start crashing after you installed or or got rid of an app? Oh and has it happened before on any other IOS?
In my opinion you should email Apple explaining the issue and they might be able to help you or tell you it plain and simple that your phone is broken
Also check out these links:
http://www.pcmag.com/article2/0,2817,2407487,00.asp
https://support.apple.com/en-gb/HT201252
www.youtube.com/watch?v=Hx9QQpakXvk
^^^^^ This one might benefit you the most!
Hope any of this info helps you get any where with your phone.
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