BLUE SCREEN OF DEATH! KERNEL PANIC! HELP!

Hi guys. What's up? I was using my MacBook today, and i left it there for a couple minutes. When i returned back i saw that it had got a kernel panic. It said "Please Shut down and hold the power button" or something like that. And i know that i was going to get a kernel panic sooner or later because i have had the spinning beach ball of death for about 3 weeks. Anyway, now when I turned off my MacBook, i held down the power button to do a firmware update. And it went to the blue screen, but it just stayed there for about 10 minutes, untill i finally just decided to turn off my computer again. So I turn it back on and it went to the blue screen, and like last time it stayed ont the blue screen. So i thought it was the blue screen of death. Please help me out here! I dont know what to do!

Holding down the power button does not do a firmware update. It just resets your computer. Firmware is the code that resides in your system's ROM that makes hardware run more efficiently, or have specific features enabled (such as airport cards having various speeds enabled).
You can try booting off the install DVDs to see if the system will boot at all (this will test whether or not it's the hardware). From the installer you can run Disk Utility to try to fix the drive and fix file permissions to see if that helps. If nothing helps, you can reinstall the OS by using an "Archive and Install" method, which will preserve your user files and only replace the system files.
Alternatively, if you have a Time Machine backup you can restore from that using your Leopard DVD.

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Hey.
Well my macbook pro just got the grey screen of death and upon doing some research I unerstan that it's a kernel panic. However my issue is that my laptop won't reboot, at all. Whenever I try to press the power buttons, the external buttons will light up and the you can hear it running (barely, very low) but nothing else happens. My screen doesnt turn on and no noise comes from the computer to indicate it turning on. However if I hold the power button again it'll act as if shutting down (the noise). I've tried to look online but I havent seen any soluctions for my specific issue.
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steambeam wrote:
Hey.
Well my macbook pro just got the grey screen of death and upon doing some research I unerstan that it's a kernel panic. However my issue is that my laptop won't reboot, at all. Whenever I try to press the power buttons, the external buttons will light up and the you can hear it running (barely, very low) but nothing else happens. My screen doesnt turn on and no noise comes from the computer to indicate it turning on. However if I hold the power button again it'll act as if shutting down (the noise). I've tried to look online but I havent seen any soluctions for my specific issue.
Also note: I recently got it sent in for repairs and it was sent to apple, I was told they replaced both fans and the motherboard, however I'm not sure if that would affect it.
Anyways, my mac is the world to me and I would hate to have to lose it, anyone have any solutions?
Call AppleCare. Apple has a 90 day warranty on all repairs. Let them deal w/it.

MBP 13" - sporadic gray screen of death/kernel panic?

Hi all,
I've had my MacBook Pro 13" for about a month, and for three of those four weeks, it's been crashing sporadically every few days. It's typically the same. The gray kernel panic screen will wipe down for no apparent reason, and I have to hard restart. I ran the Apple Hardware Test (both quick and extended) and it found no problems. I'm at a loss, especially as I bought the computer in a different country to where I'm now living. If I post one of the error logs, would anyone be able to point me in the right direction?
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Thanks for the help guys.
It didn't happen from day one. As far as I can remember, things started going awry when I closed the lid and put it to sleep with about 40 min to an hour of battery life left. When I tried to wake it a few hours later, the battery was completely dead. I haven't had that problem with the battery again, but the kernel panics started around the same time and have been sporadically occurring ever since.
I uninstalled nearly every piece of third party software at the time, and have been ditching other essentials as they've kept occurring. Right now the only third party app I still have installed is Firefox, and I'm only using that because the one constant I can see across the crashes is that Safari is running every time.
I ran the disk utility a couple of times, getting the OK each time on Verify Disk, and some permissions fixed both times I ran Repair Disk Permissions. I've had a couple of kernel panics since I did this.
Here's the latest log from the console. In the mean time, I'll try erasing and reinstalling like you suggest.
Many thanks ahead of time.
Process: Spotlight [86]
Path: /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight
Identifier: com.apple.spotlight
Version: 10.5 (398.25)
Build Info: Spotlight-3982500~3
Code Type: X86 (Native)
Parent Process: launchd [73]
Date/Time: 2009-08-15 18:26:18.207 +0100
OS Version: Mac OS X 10.5.7 (9J3050)
Report Version: 6
Anonymous UUID: 2C45DA72-7A6F-4ECE-BC8C-C69B65F6172B
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000c0000023
Crashed Thread: 5
Thread 0:
0 libobjc.A.dylib 0x9312168f objc_msgSend + 31
1 com.apple.AppKit 0x9299cb40 __NSCreateRenderingContextForAttributedString + 212
2 com.apple.AppKit 0x92935eb4 -[NSAttributedString(NSExtendedStringDrawing) boundingRectWithSize:options:] + 1454
3 com.apple.AppKit 0x92a189ef -[NSAttributedString(NSStringDrawing) size] + 68
4 com.apple.spotlight 0x0001d014 0x1000 + 114708
5 com.apple.spotlight 0x000182d5 0x1000 + 94933
6 com.apple.Foundation 0x9225e43a nsnotecallback + 106
7 com.apple.CoreFoundation 0x9660664a __CFXNotificationPost + 362
8 com.apple.CoreFoundation 0x96606923 _CFXNotificationPostNotification + 179
9 com.apple.Foundation 0x9228b9cc -[NSNotificationCenter postNotification:] + 124
10 com.apple.Foundation 0x9225f9bc __NSThreadPerformPerform + 476
11 com.apple.CoreFoundation 0x96625595 CFRunLoopRunSpecific + 3141
12 com.apple.CoreFoundation 0x96625c78 CFRunLoopRunInMode + 88
13 com.apple.HIToolbox 0x90b4628c RunCurrentEventLoopInMode + 283
14 com.apple.HIToolbox 0x90b460a5 ReceiveNextEventCommon + 374
15 com.apple.HIToolbox 0x90b45f19 BlockUntilNextEventMatchingListInMode + 106
16 com.apple.AppKit 0x92905d0d _DPSNextEvent + 657
17 com.apple.AppKit 0x929055c0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
18 com.apple.AppKit 0x928fe5fb -[NSApplication run] + 795
19 com.apple.AppKit 0x928cb834 NSApplicationMain + 574
20 com.apple.spotlight 0x0000276e 0x1000 + 5998
Thread 1:
0 libSystem.B.dylib 0x909af1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x909b69bc mach_msg + 72
2 com.unsanity.ape 0x00098c39 _apeagent + 316
3 libSystem.B.dylib 0x909e0095 pthreadstart + 321
4 libSystem.B.dylib 0x909dff52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x909b63ae _semwaitsignal + 10
1 libSystem.B.dylib 0x909e0d0d pthreadcondwait$UNIX2003 + 73
2 com.apple.QuartzCore 0x91e01a09 fefragmentthread + 54
3 libSystem.B.dylib 0x909e0095 pthreadstart + 321
4 libSystem.B.dylib 0x909dff52 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x909af1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x909b69bc mach_msg + 72
2 com.apple.CoreFoundation 0x9662504e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96625c78 CFRunLoopRunInMode + 88
4 com.apple.spotlight 0x000336ce 0x1000 + 206542
5 com.apple.Foundation 0x9225ee0d -[NSThread main] + 45
6 com.apple.Foundation 0x9225e9b4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x909e0095 pthreadstart + 321
8 libSystem.B.dylib 0x909dff52 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x909b63ae _semwaitsignal + 10
1 libSystem.B.dylib 0x909b6176 usleep$UNIX2003 + 61
2 com.apple.AppKit 0x9296c229 -[NSUIHeartBeat _heartBeatThread:] + 2042
3 com.apple.Foundation 0x9225ee0d -[NSThread main] + 45
4 com.apple.Foundation 0x9225e9b4 _NSThread__main_ + 308
5 libSystem.B.dylib 0x909e0095 pthreadstart + 321
6 libSystem.B.dylib 0x909dff52 thread_start + 34
Thread 5 Crashed:
0 libobjc.A.dylib 0x93121688 objc_msgSend + 24
1 com.apple.spotlight 0x0000f159 0x1000 + 57689
2 com.apple.spotlight 0x0000d662 0x1000 + 50786
3 com.apple.spotlight 0x0000b45e 0x1000 + 42078
4 com.apple.spotlight 0x000364c4 0x1000 + 218308
5 com.apple.Foundation 0x922ef7f4 -[NSOperation start] + 772
6 com.apple.Foundation 0x922ef4e2 __runop + 34
7 libSystem.B.dylib 0x90a1840f pthreadwqthread + 331
8 libSystem.B.dylib 0x90a182c2 start_wqthread + 30
Thread 6:
0 libSystem.B.dylib 0x90a18292 _workqops + 10
1 libSystem.B.dylib 0x90a182c2 start_wqthread + 30
Thread 5 crashed with X86 Thread State (32-bit):
eax: 0x1afaef10 ebx: 0xb04b9a9c ecx: 0x931c0748 edx: 0xc0000003
edi: 0x1af5e910 esi: 0x1af5e910 ebp: 0xb04b9b08 esp: 0xb04b99f8
ss: 0x0000001f efl: 0x00010202 eip: 0x93121688 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0xc0000023
Binary Images:
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0x57000 - 0x60fff com.apple.framework.calculate 1.3.0 (8) /System/Library/PrivateFrameworks/Calculate.framework/Versions/A/Calculate
0x68000 - 0x72ffe com.apple.URLMount 3.1.1 (3.1.1) <0189760dca64cd07c190e1a7b10283e5> /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0x97000 - 0xa9fff +com.unsanity.ape 2.5 (2.5) <05296fb55e88a72c8528a373a17f4229> /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r
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0x90149000 - 0x902c8fff com.apple.AddressBook.framework 4.1.2 (700) <a06724726244573d8fe0ab4b788a491a> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x902c9000 - 0x90307fff libGLImage.dylib ??? (???) <b154e14c351ddc950d5228819201435e> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x90308000 - 0x90309ffc libffi.dylib ??? (???) <eaf10b99a3fbc4920b175809407466c0> /usr/lib/libffi.dylib
0x904af000 - 0x90539fe3 com.apple.DesktopServices 1.4.8 (1.4.8) <4a5376b30f227f6a373164d8abcf2be8> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9053a000 - 0x908f8fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x908f9000 - 0x90956ffb libstdc++.6.dylib ??? (???) <7d389389a99ce696726cf4c8980cc505> /usr/lib/libstdc++.6.dylib
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0x917e8000 - 0x91bf8fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
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0x9341f000 - 0x935a7fe3 com.apple.JavaScriptCore 5530.19 (5530.19) <df70ffca834a208aae04aa045009a6e7> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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0x935dc000 - 0x935ebfff libsasl2.2.dylib ??? (???) <714f4f162ae31633c275ce02f267faf9> /usr/lib/libsasl2.2.dylib
0x935ec000 - 0x93623fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <eab546255ac099b9616df999c9359d0e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x93624000 - 0x936a1fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x936ae000 - 0x936c3ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x93f56000 - 0x93fc8fff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x93fc9000 - 0x9400bfef com.apple.NavigationServices 3.5.2 (163) <72cdc9d21f6690837870923e7b8ca358> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9400c000 - 0x9415eff3 com.apple.audio.toolbox.AudioToolbox 1.5.2 (1.5.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9415f000 - 0x94162fff com.apple.help 1.1 (36) <1a25a8fbb49a830efb31d5c0a52939cd> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x94163000 - 0x94634f76 libGLProgrammability.dylib ??? (???) <bf7fb226cbb412edfa377537c3e35877> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x94638000 - 0x94647ffe com.apple.DSObjCWrappers.Framework 1.3 (1.3) <9a3a2108a5612a5e683e7e026c582a98> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94648000 - 0x946c7ff5 com.apple.SearchKit 1.2.1 (1.2.1) <bf8c50d86ebd0c199752065658b9e2c3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x946c8000 - 0x946cfffe libbsm.dylib ??? (???) <fa7ae5f1a621d9b69e7e18747c9405fb> /usr/lib/libbsm.dylib
0x94856000 - 0x94937ff7 libxml2.2.dylib ??? (???) <2f6b294896866822330a8888b7f53b75> /usr/lib/libxml2.2.dylib
0x94938000 - 0x94991ff7 libGLU.dylib ??? (???) <a08a753efc35f8a27f9c8f938fa01101> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x94992000 - 0x94a0ffeb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <000b420eb21bd7a699aa0577c0707a60> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x94a10000 - 0x94a15fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x94a16000 - 0x94aa9fff com.apple.ink.framework 101.3 (86) <d4c85b5cafa8027fff042b84a8be71dc> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x94ab4000 - 0x94ab8fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x95a95000 - 0x95aadfff com.apple.openscripting 1.2.8 (???) <a6b446eb8ec7844096df5fb9002f5c7b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x95aae000 - 0x95ad9fe7 libauto.dylib ??? (???) <2e44c523b851e8e25f05d13a48070a58> /usr/lib/libauto.dylib
0x95ada000 - 0x95adafff com.apple.Carbon 136 (136) <2ea8decb44f41c4f2fc6fe93e0a53174> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x95adb000 - 0x9617bffb com.apple.CoreGraphics 1.409.3 (???) <a2d766bf708e1ad7fc861d35ad23e26d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x961b1000 - 0x961b3ff5 libRadiance.dylib ??? (???) <232d7e7bbe8c65c16098bc1a52b30b9b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x961b4000 - 0x961cafff com.apple.DictionaryServices 1.0.0 (1.0.0) <7d20b8d1fb238c3e71d0fa6fda18c4f7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x961cb000 - 0x961effeb libssl.0.9.7.dylib ??? (???) <3aead3bb2aee39ceff1531c655cdc801> /usr/lib/libssl.0.9.7.dylib
0x961f0000 - 0x96214fff libxslt.1.dylib ??? (???) <f0872c9ba3c17861fba8c45a3647cee1> /usr/lib/libxslt.1.dylib
0x96215000 - 0x96215ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96216000 - 0x96247ffb com.apple.quartzfilters 1.5.0 (1.5.0) <92b4f39479fdcabae0d8f53febd22fad> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x96248000 - 0x96330ff3 com.apple.CoreData 100.2 (186.1) <c4d62d139cfb135fd17fcfe44939cfe7> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x96331000 - 0x963c4ff3 com.apple.ApplicationServices.ATS 3.7 (???) <50d36de671e780505f9ed080d4064887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x963c5000 - 0x9643fff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <3839795086b6857d3c60064dce8702b5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x96440000 - 0x964e7feb com.apple.QD 3.11.56 (???) <835bc35de17539bd87b765fccbbfc2dc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9652d000 - 0x96587ff7 com.apple.CoreText 2.0.4 (???) <fd10cb9829cb057b3ca098a01c93aeb2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x96588000 - 0x965b1fff com.apple.CoreMediaPrivate 15.0 (15.0) /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x965b2000 - 0x966e5fef com.apple.CoreFoundation 6.5.6 (476.18) <9cfcef18e3c48ccca345f8ac9b33bf6f> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x966e6000 - 0x96705ffa libJPEG.dylib ??? (???) <219f13f403b1e09a67f926c9269582e2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x96706000 - 0x9672eff7 com.apple.shortcut 1.0.1 (1.0) <a452d3f7feae073a12718c2bc553c575> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x967f1000 - 0x9680cffb libPng.dylib ??? (???) <ae92a25664039afc82409484407d5e83> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x96879000 - 0x96887ffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
0x96888000 - 0x9693fff3 com.apple.QTKit 7.6.2 (1327) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x96940000 - 0x96940ffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <1f4c10fcc17187a6f106e0a0be8236b0> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x96941000 - 0x96990fff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x96991000 - 0x969e2ff7 com.apple.HIServices 1.7.0 (???) <0bc9083b0bb9d2903abb1d5d272ecaae> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x969e3000 - 0x96a70ff7 com.apple.framework.IOKit 1.5.2 (???) <01006c8c84300f6c60942bd95d69a754> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96a71000 - 0x96acdff7 com.apple.htmlrendering 68 (1.1.3) <1c5c0c417891b920dfe139385fc6c155> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x96ace000 - 0x96afbfeb libvDSP.dylib ??? (???) <4daafed78a471133ec30b3ae634b6d3e> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x96afc000 - 0x96b3dfe7 libRIP.A.dylib ??? (???) <285e1a45338d3a363141bfd8949eca10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x96ca4000 - 0x96d48fec com.apple.CFNetwork 438.10 (438.12) <aa8d4dd704eb6875438210263308c95d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96d9b000 - 0x96dc4fff libcups.2.dylib ??? (???) <ecd1997c649f030812f94c029e89d9a9> /usr/lib/libcups.2.dylib
0x96dc5000 - 0x96dc5ffe com.apple.quartzframework 1.5 (1.5) <6865aa0aeaa584b5a54d43f2f21d6c08> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x96dc6000 - 0x96dcefff com.apple.DiskArbitration 2.2.1 (2.2.1) <2664eeb3a4d0c95a21c089892a0ae8d0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x96dcf000 - 0x96ddfffc com.apple.LangAnalysis 1.6.4 (1.6.4) <7ae8dfd6cff0e34cf7c23ffc6cc291cb> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x96de0000 - 0x96eabfff com.apple.ColorSync 4.5.1 (4.5.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x96eac000 - 0x96ecaff3 com.apple.DirectoryService.Framework 3.5.6 (3.5.6) <d230d51f5ade2ffa435d685a92a25b66> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x97134000 - 0x9717dfef com.apple.Metadata 10.5.2 (398.25) <281076cdaea1362e02b6892b93d16bbb> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9717e000 - 0x97458ff3 com.apple.CoreServices.CarbonCore 786.11 (786.13) <6d7a4c1069870c62289be8394961bd0b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x97494000 - 0x97494ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <7ae69cab6725d9859d335d2fc4071a61> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

I7 Grey Screen of Death Kernel Panic repeatedly!!! graphic switching???

Hi I bought the new i7 17" MBP in April and everything has been working great until last week. I started getting the grey screen of death and it would happen about twice a day or more everyday since it started. I saw another post on here about these computers freezing, but mine is a complete kernel panic, not just a freeze. Many people seem to think the freezing problem is due to the automatic graphics switching, so I disabled mine this morning, and so far there hasn't been another panic. Also, my screenshots came out as all black images, and applications and folders wouldn't open when I clicked on them, I had to use right-click open. Both of these issues cleared up after restarting but I kept getting the grey screen until I disabled the graphics switching. Is anybody else having any of these problems??? I ran disk utility and it says everything is okay. I don't want to go through the erase and reinstall or whatever when I am about 95% positive that is not causing the problem. Hopefully I won't have another kernel panic, but even if I don't, are we just supposed to keep the graphics switching off forever or until Apple fixes the problem?

i am having the exact same issue.
turn off the switching, no panic.

Ipod + itunes = blue screen of death & reboot - HELP PLEASE!

I'll try to make a long story as short as possible here.
i've had a 40G ipod for over a year and a half now. back in the beginning things were working fine. with the size i hadn't done any syncing for a long long time. however, the ipod crapped out so i got a replacement from the apple store.
after registering the new ipod i was having trouble syncing. it would upload a few hundred songs and then freeze or cause a reboot. i uninstalled the ipod software as well, installed the latest itunes software - over the previous version, installed the latest ipod updater software and restored the ipod.
again, i was able to sync for brief periods in 3 different tries - amassing a whole six hundred and something songs. after each try itunes said syncing was complete (but not even close - had just over 2000 mp3s looking to sync up). unbelievably things got worse. now, if the ipod is docked and itunes is running - regardless of which is done first - my pc will get the blue screen of death and reboot itself.
also, without itunes and the ipod docked, it shows up as an i: drive, but when i try to browse it though my computer, it locks up the machine and shows nothing.
any help out there is GREATLY appreciated!
here are my specs:
- ipod 40 Gig, with click wheel and four buttons below the screen with
dock & firewire cable
- pc running windows xp pro
- firewire card with 3 ports
- ipod & itunes software located on 120G c: drive
- mp3 collection located on secondary 160G d: drive
- 3/4 gig of ram
p.s. i have mcafee running and i've tried everything with it on as well as off. doesn't seem to make a difference.
also, i have checked a TON of posts on apple.com as well as other discussion groups and couldn't find an answer.

hi Douglas!
first promise me that you'll back up your data. having your PC shut down in non-standard ways (for
b any
reason) increases your risk of file corruption and putting scruffy spots on your hard drive.
Now some basic first aid. download some fresh definitions and do some vigorous virus and spyware scans. run your favorite hard-disk checking utility. do a disk cleanup.
now let's follow up on the blue screen of death. Perversely, i've started to become pleased when people report BSODs under these circumstances. we can wring a lot of information from a BSOD error message. there's also usually something concrete to go on in the error logs.
(1) what BSOD error number and message are you getting? here's a reference:
http://aumha.org/win5/kbestop.htm
(2) squeeze your error logs for all they're worth. right-click on "My Computer", select manage. click on your event viewer. click on your application and system logs, and look for errors and warnings happening at roughly the same time as your crashes.
click on the relevant warnings to see if you can find any commonalities in the errors/warnings. follow up the Help and Support links to see if you can find any suggested "User action" or relevant MS KB documents. (sometimes these things are there, sometimes they aren't.)
good luck! keep us posted.
love, b

Blue screen of death? I just updated my MacBook Air with the latest OX (25 Jun 11). When I restart - I get the Apple logo and then a blue screen and nothing else. Help!!!

Blue screen of death? I just updated my MacBook Air with the latest OX (25 Jun 11). When I restart - I get the Apple logo and then a blue screen and nothing else. Help!!!

Insert the install disk and press c on startup. Select your langauge then, if there's a menubar click utilities then click Disk Utility. If you didn't see the menubar continue with the installer until you see it.
Once in disk utitly select the drive and repair permissions.
After the repair is done, quit the utiltiy.
You can try to reboot and see if it works if you reboot, but if it doesn't repeat the same as before again.
Now you can continue with the installer and install the os.
Quit

Blue screen of death with HDD Hardware Test error on iMac HELP!!

My iMac is not starting up. It just get the blue screen of death during startup. It is a 2.66 mghz duo with 2gb 800 ram. I was able to get the Hardware test to run and got an error of 4M0T/2/40000004: HDD-1560. I am assuming it is an error with the internal hard drive since I have nothing else hooked up to the mac other than the keyboard and mouse right now. Does this code mean my hard drive is completely shot? Any help would be appreciated.

4M0T/2/40000004: HDD-1560.
Either failing or failed
You can have Apple replace the drive at a nearby Apple store or an Apple certified repair shop.
Apple - Support - Check Your Service and Support Coverage

Blue Screen of Death with v.8 upgrade. Please help!!!

I tried upgrading to itunes v.8, but got blue screen of death. I've tried several times, with the same result. I tried suggestion on here...I went to itunes.exe and changed compatability to XP, but when I click it, it says there is a problem that needs to be repaired in Programs & Features...when I go to Programs & Features, itunes isn't even listed. Please help, we have 3 ipod devices that we can't update now.

UPDATE: I have found and installed v.7.7...seemed to install OK. Wouldn't run though. Went into Programs & Features and did repair...said it was successful, but still won't run. I am SO stuck!

Blue screen of death desktop widows 7 Bit help!!!

Hello so like a week ago on Monday I got home from school got on the PC and I started playing BF3 and I was lagging a bit so I just did a reboot and when it started up it like came out of the blue and it came up with a blue screen of Death I haven't installed anything that I can remember the last thing I installed was Norten 360 version 6.0 so later on that week I found out from my friend that you can get a BSOD from having your wires unplugged or dust in the PC so I took everything out and cleaned it and put it back in and double checked it and it looked fine and still BSOD and when I start it up its BSOD same for normal mode all safe modes debugging mode I basically did all the f8 options and f12 and all the other f keys and still BSOD so before I got to my local best buy store for help I just came online for help first below is the blue screen of death that I get so help if you can and thanks for your time! BSOD = blue screen of death
A problem has been detected and Windows has been shut down to prevent damage to your computer.
PROCESS1_INITIALIZATION_FAILED
If this is your first time you've seen this stop error screen,
restart your computer. If this screen appears again follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select advanced startup options, and then
select Safe mode.
Technical information:
*** STOP: 0x0000006B (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)
ill look back later on today or tomorrow around 5Pm eastern time.

I would just like to follow up on deusexmachina's solution and explain how to delete that file without booting from the drive.
Boot from a Windows 7 disc/USB and after it loads press SHIFT+F10 to bring up the command line. From here, you can navigate to the "C:\Windows\System32\codeintegrity\" directory and delete the "bootcat.cache" file and reboot.
If you do not have Windows 7 bootable media to boot from then you can download the ISO from here and burn to a disc or use a USB drive:
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
Another option would be to pull the physical drive from the computer and access it using another desktop or laptop to manually delete the "bootcat.cache" file as well.
Afterwards, please upgrade to Service Pack 1, so this issue cannot repeat itself.

Blue Screen of Death when syncing with iTunes. Please HELP!

I have noticed a few others experiencing this problem as well.
http://www.everythingiphone.com/forum/windows-pc-and-iphone/blue-screen-error-wh en-i-plug-the-phone-into-my-xp-laptop-3038.html
Aside from the (don't use windows XP comments), does anyone have any information on this? I have emailed Apple a couple times but have gotten no answer back yet.
What is happening is that when I plug in my iphone to itunes a "Digital Still Camera" pops up in the system tray and then blue screen of death appears. Some people have said that all you have to do is delete all your photos and it will sync, but does anyone have any other suggestions without having to delete all my photos anytime I want to sync?
Thanks for the help in advance.

The first response was correct, the computer (xps 1210) used a logitech camera driver that I did not recognize so I deleted it. The software was still active and crashed the computer. Fix was reinstall logitech software and driver. Updating the driver would have probably worked. Thank you!

Persistent blue screen of death problems on Toshiba laptop pc; need help

hey, guys,
I was hoping you could help me out here. I have been experiencing persistent blue screen of death problems on my Toshiba laptop since December 21 of 2014. The first two times I started having theses persistent issues, I downloaded a bunch of redundant programs and games onto my computer, some of which were virus infected. I had these programs on my computer for a while before my laptop was taken in for repairs. I eventually uninstalled some unnecesssary programs from my pc, hoping it would have fixed these issues, even tried windows update. I didn't have a clue that my problems were due to virus infections/malware until the two most recent times my computer was taken in for repairs; I had always been thinking it was a defective driver. My laptop has already been in for repairs at least twice due to these perpetual BSOD problems; I had Norton Internet Security installed on my pc before the Geek Squad team (who repaired my computer and found 312 traces of malware in my system during the virus test; I was told by them that I had mistakenly downloaded infected web browsers onto my pc) switched me to Webroot SecureAnywhere (they said it was better at detecting viruses/malware than my NIS), but even after my pc has been through repairs twice in a row, I am still experiencing blue screens (this only seems to have happened once each week, and on one occasion, I went through almost two weeks without it occurring). I am pretty sure, that I haven't downloaded anything onto my computer infected with viruses/malware (each of the scans done by my Webroot antivirus have found nothing), I have only a few games/apps installed on my pc, and what I downloaded all came from Microsoft's official website. I can't afford to be wasting any more money on repairs, and I am desperately searching for any possible way to fix this myself. Any help would be appreciated. I have a copy of two of the memory dumps from my most recent crashes (I also have the dump reports from my most recent crashes dating back to March 6; I got these from an app from NirSort called Blue Screen View, if you need those) I also have my system specs:
http://1drv.ms/1I6AsaE
http://1drv.ms/1Qdsb7T
Note that many of these earler dump reports (the ones from March) came from viruses. The ones from most recently as last month, I am not sure about.
Attachments:
POPCHOCK-PC.txt ‏149 KB

Satellite C75D-B7300 (PSCLEU-009004)
Thrashing about this way gets us nowhere.
Best to restore the hard disk to its original out-of-the-box contents.
Settings > Change PC settings > Update and recovery tab > Recovery tab > Remove everything and reinstall Windows
Use the freshly restored machine for a day or so before any installations of hardware, software, or updates of any kind. If you get no crashes, the problem is not likely due to hardware.
Then add updates and other things slowly, keeping track of them. If you get crashes after that, give us the corresponding dmp files.
-Jerry

Adobe Bridge CS4 causes Blue Screen of Death! Help?

Can anyone help?
I keep getting a Blue Screen of Death every so often when I am using Adobe Bridge CS4 and another program, either Photoshop or Bryce or Cinema4D.
When I have been working in the other program for a while and attempt to return to Bridge, the instant I click on the bridge icon in the low taskbar, the PC blue screens and everything dies instantly with no time to read the blue screen or to take a photo of it, never mind do anything useful like save the file I was working on.
I have winXP Pro and an NVidia Ge Force 8800 GTS graphics card. (both are up to date)
I recently got the Adobe updates but there wasn't one for Bridge.
Buckets full of memory: 289GB free on the C drive and I store most (work) things on my F drive which is a terrabyte with 315 gigs free.
Um.... dunno what else to say.
Except: HELP!!!

Well, I don't find that the magnifying glass ability is all that much help to me as often what you see in that magnified area is too blurry to be of any use - my eyes aren't wonderful with small things (including small text - I therefore have the text on all the machines I use set to quite large, browser included) so I like large thumbnails too, and usually I find that the big thumbnails are sufficient for me to find what I want.
So that's not been the cause of my BSOD.
By the way what's "ralentize"? Is it like "pixilate"?
On the BSOD - it sounds to me that there can be more than one cause in Bridge of the BSOD, so it sounds as if Bridge CS4 - is just not stable, period.
The fact that Bridge in CS3 and CS2 worked just fine is a good indicator of this, (to me anyway) as most people seem to be saying so.
I wouldn't like to rely on NVidia's next update fixing this, as I've already updated NVidia once since this began and it didn't help, I now hear that there's now another update out for the NVidia Ge Force 8800 GTS (which is what I have in my PC), so I will be updating that when I get back, but as the last update didn't fix it, I doubt if this one will either, I think it's something that Adobe will have to sort out, but I doubt if they will.
So it looks like those of us with that graphics card are just left without being able to use Bridge properly - if at all.
I've given up on it on my PC and so I'm refusing to use it on my Laptop either, since it would be silly to get so used to it that I can't work without it.
I have tried using Irfanview, but it's functionalitly is comparably limited. So I'm looking out for something else.
I don't at the moment have PhotoshopCS4 on the laptop and as I left the box with the program in it in my room at Uni I can't install it on the laptop with its different Graphics card (although still an NVidia it's a Ge Force Go 6800, not the 8800 Gts), until I get back next week... not that I really want to, if it's just going to crash the laptop like it does the PC.
I do have Corel's Paintshop Pro Photo X2 on here, but I don't use it anything like as much as I do Photoshop, but at least the Bridge or Browser (they call it "Organiser") on that doesn't kill the entire computer, although it does take up room on the screen instead of opening as a whole new window.
Also PaintShopPro does not save an inferior version of the image when saving as BMP, which I've noticed does now happen with Photoshop CS4 (when comparing .psd or pspimage with bmp).
emirkill,
I will also try the "enable software rendering" when I get back, that you've used, in case that helps.

Blue Screen of Death before it even let's me install... Please Help!!!!

I have never attempted to use Boot Camp before and have always been a Mac OS X purist but I finally broke down today and bought XP professional to run a few select programs. I printed out the instructions, partitioned my disk, inserted the XP Professional SP2 disc, and then rebooted from the CD. Remember I've never installed Windows on anything before so I wasn't sure what to expect. Well, it went to a Windows Setup blue screen and went through a process of loading several things and then it says it is starting up Windows... Then I get the blue screen of death everytime! It's driving me crazy! Windows is not cheap and I want it to work? Am I missing a step or doing something wrong? I never even see the formatting screen that the instructions say I should see! Please someone help me!

There is a step somewhere around pages 11-13 in the bootcamp install guide that mentions reformatting the partition. Did you do that?
If you have any non-standard/non-Apple hardware attached, disconnect it before installing windows.

BLUE SCREEN OF DEATH! KERNEL PANIC! HELP!

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