Blue Screen of Death - where have my credits gone?

Hopefully someone can help!
Recently I had to rebuild my entire hard drive after the "blue screen of death" forced my hand! I have reloaded i-tunes and can see under previous purchases all the tunes/films I downloaded - my queries are - how do I get these items back onto my rebuilt hard drive? And, I'm sure I had some credits left on my account - but since the rebuild, no credits are appearing. How do I go about getting all my old downloads back and how do I find where my birthday/xmas vouchers ended up?

If you replaced your screen (or had an unauthorized 3rd party replace it), then sell if for $40.00. Apple will not issue an out of warranty replacement that has been opened by a non authorized repair center.

Similar Messages

Blue Screen of Death when calling skype on iphone/...

Every time i call a person on skype on iphone or s6 (i think any smartphone) my computer crashes and causes blue screen of death. i have windows 8.1 running and this also happened on win 8. i have tried uninstalling, clean installing, deleting all old files of skype and then installing but nothing has worked.
on aside, when i get a call from another desktop skype as well, invariably, i cant connect the call at first attempt. clicking on accept does nothing and it will continue rining. even clicking on reject does not work after. the only option is to kill skype from task manager and then restart it. it then works fine for first call i make. it then has similar issue on later calls. not neccessarily the 2nd call. its regular but also random in nature.
i have not idea what is the problem. do you?
skype version 7.5.0.102
here is the summary of BSoD last night
Fault bucket AV_rtsuvc!Unknown_Function, type 0
Event Name: BlueScreen
Response: http://wer.microsoft.com/responses/resredir.aspx?sid=10&Bucket=AV_rtsuvc!Unknown_Function&State=1&ID...
Cab Id: 820ea6ec-6de2-4d12-bd98-0fdae73a883d
Problem signature:
P1: 50
P2: ffffe000ef655ff8
P3: 0
P4: fffff800e54fc0c0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
C:\Windows\Minidump\061315-85671-01.dmp
C:\Users\Madhvendra\AppData\Local\Temp\WER-220125-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\Madhvendra\AppData\Local\Temp\WER2DD3.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_a9ac997f524f3a2a4a3ec8b634fedacf174d_00000000_cab_15346984
Analysis symbol:
Rechecking for solution: 0
Report Id: 061315-85671-01
Report Status: 0
Attachments:
BSoD 14 June 15.zip ‏10 KB

Your Realtek camera drivers are crashing. Make sure you have the latest drivers installed for your video card and camera. If the problem continues to occur update the camera drivers to the generic Microsoft camera drivers that come with the OS. Steps on how to update to those drivers are covered in the below graphic:

Blue Screen of Death when calling skype on iphone/s6

Every time i call a person on skype on iphone or s6 (i think any smartphone) my computer crashes and causes blue screen of death. i have windows 8.1 running and this also happened on win 8. i have tried uninstalling, clean installing, deleting all old files of skype and then installing but nothing has worked. on aside, when i get a call from another desktop skype as well, invariably, i cant connect the call at first attempt. clicking on accept does nothing and it will continue rining. even clicking on reject does not work after. the only option is to kill skype from task manager and then restart it. it then works fine for first call i make. it then has similar issue on later calls. not neccessarily the 2nd call. its regular but also random in nature. i have not idea what is the problem. do you? skype version 7.5.0.102here is the summary of BSoD last night Fault bucket AV_rtsuvc!Unknown_Function, type 0
Event Name: BlueScreen
Response: http://wer.microsoft.com/responses/resredir.aspx?sid=10&Bucket=AV_rtsuvc!Unknown_Function&State=1&ID=820ea6ec-6de2-4d12-bd98-0fdae73a883d
Cab Id: 820ea6ec-6de2-4d12-bd98-0fdae73a883dProblem signature:
P1: 50
P2: ffffe000ef655ff8
P3: 0
P4: fffff800e54fc0c0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:Attached files:
C:\Windows\Minidump\061315-85671-01.dmp
C:\Users\Madhvendra\AppData\Local\Temp\WER-220125-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\Madhvendra\AppData\Local\Temp\WER2DD3.tmp.WERInternalMetadata.xmlThese files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_a9ac997f524f3a2a4a3ec8b634fedacf174d_00000000_cab_15346984Analysis symbol:
Rechecking for solution: 0
Report Id: 061315-85671-01
Report Status: 0

Your Realtek camera drivers are crashing. Make sure you have the latest drivers installed for your video card and camera. If the problem continues to occur update the camera drivers to the generic Microsoft camera drivers that come with the OS. Steps on how to update to those drivers are covered in the below graphic:

HT201412 my i pad has suddenly gone on a rolling blue screen of death?

does anybody know how to resolve an i pad that has suddenly gone on the blue screen rolling death?

I to have had the Blue Screen of Death . I have tried to reset my I pad , and I have even reset the whole system to the manufacturers setting when new . I still get the sudden Blue Screen Of Death and have to do a hard reboot and than I can't use the I pad for no more than 2 minutes before it goes to the Blue Screen of Death . Help any one !

I have a new iPhone 4 and every time I plug it into my laptop I get the "blue screen of death", it didn't do this the first time because I downloaded all my music from iTunes but ever since it has done this. Anybody have any insight?

I have an iPhone 4 and downloaded all my iTunes music to it. Now when I connect it to my laptop I automatically get the "blue screen of death", does anyone have any insight into this problem?

This will happen if you have photos in your camera roll and an out-of-date scanner or webcam driver. See this: http://support.apple.com/kb/TS1502

Blue Screen of death - now can't load Windows (even in safe mode)

Last night laptop (Satellite L500 19Z; Win 7 64 bit) crashed whilst playing CIV4. Got a blue screen of death; before I had chance to read any of the error messages on it the machine rebooted.
It loaded windows in safe mode fine then, and informed me as it had loaded safe mode OK the problem will be related to some recently installed software and I should uninstall programs I'd installed until it would load normally. As it was late last night I shut down and thought I'd sort it in the morning (in retrospect this may have been a mistake ....).
Today, when the machine tries to boot up it attempts a Startup Repair; unfortunately this fails every time and it says "Startup repair has tried several times but still cannot detemine the cause of the problem"
I looked at the log it produces but it passes all the individual tests.
I also can't access the advanced options for system recovery & support, which appears on the Startup Repair dialog box as it demands I be logged in, which apparently I'm not (presumably as the machine never got to the windows login screen before trying the startup repair). The error message reads "you must be logged in to access system recovery options. If you are having trouble logging in please contact your computer administrator for assistance. please click OK to restart the computer."
I've had a go at booting into the various advanced options (safe mode, safe mode with command prompt etc. but the outcome is the same).
I also tried the Repair your Computer option from the advanced boot options screen, but after the screen where it asks you to choose the language and keyboard, I get the same login error mentioned above.
Is there a way to repair or even run the hard disk based windows recovery (haven't got the recovery DVD with me as I'm away from home for a couple weeks) without logging into windows? I would have expected there to be but have yet to figure out how to do it.
(there are no disks in the disk drive, no other devices attached to the laptop - I've tried it with mains power and with the battery and have not noticed any differences)
Thanks
James

Normaly the reinstall data is on a separate part on your HD, not in Windows.
The register is only used for Windows.
If it doesn't work you can always try to reinstall from a DVD later.
It does mean all your data on C:\ will be gone. If you can hook your HD on an other PC you can try to safe your work with a recover prog.

Blue Screen of Death -- Datebook gone, Addressbook in danger

Having some major addressbook/datebook issues with HotSync. I am using a Handspring Visor (the original, old model), Palm Desktop 4.0.1, Windows XP Home. I have not updated any of the hardware/software lately.
A couple days ago, when I synced my Handspring Visor, I got the dreaded "blue screen of death." I rebooted my computer, and then found that the Palm Desktop program wouldn't load. It gave me an error saying the addressbook database could not be opened. The sync log also gave me a series of messages like this:
"Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again." (Below, I've pasted in the full log from the last couple days so you can see exactly what I mean.)
This morning, I synced the device again, thinking that perhaps the addressbook file had become corrupted and that a sync would clear things up. The answer was ... anything but!
I was able to get the Palm Desktop software to reopen by renaming "addresss.dat" to "address.dba." However, two major problems:
1) The addressbook on my computer is totally blank. There are three files in the "Address" folder with these extensions: .aba, .dat, and .bak. All of them are only 1 or 2 KB in size. However, this isn't a total loss because my addresses seem to be intact on my handheld.
2) My datebook has lost ALL data I've entered since roughly January 2008. All my previous years of calendar entries seem to be unaffected. This is the scary part because my handheld AND my desktop both have this problem. I tried the solution of renaming the datebook.bak file to datebook.dba (and giving the current file a .old suffix), but that did not fix the problem. Both files are 355 KB in size. I've also tried setting up a new users and copying over both these files one at a time, but that didn't fix the problem either.
Sadly, I was a fool and didn't backup my Palm files after the blue screen of death the other day; I didn't do it until AFTER that second sync this morning where my datebook data got lost.
Basically, I'm pretty sure I'm screwed about the datebook files. However, I would like to make sure my addressbook doesn't get erased from my handheld. Before my next sync, I feel like I should set the HotSync conduit prefs for addressbook to "Handheld Overwrites Desktop," but I thought I'd get some feedback from y'all before I did that. I am also really curious why I'd lose SOME of my calendar data but not ALL of it? That's the weirdest part to me.
Many thanks for any help you could provide.
HOTSYNC LOG
HotSync operation started 08/22/08 07:30:08
-- Date Book
   - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
     Desktop = 2343, Handheld = 2342
OK Date Book with 1 message(s)
-- Address Book
   - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
     Desktop = 0, Handheld = 481
Address Book synchronization failed
-- To Do List
   - Handheld category 'Business' has been deleted.
   - Handheld category 'Personal' has been deleted.
   - Some handheld records were not copied to the Palm Desktop. Attempting to restore from the handheld.
     Desktop = 1, Handheld =   14
OK To Do List with 3 message(s)
-- Memo Pad
   - Handheld category 'Business' has been deleted.
   - Handheld category 'Personal' has been deleted.
   - Some handheld records were not copied to the Palm Desktop. Attempting to restore from the handheld.
     Desktop = 0, Handheld =   18
OK Memo Pad with 3 message(s)
OK Expense
   -- Backing up db Saved Preferences to file C:\Program Files\Handspring\PollocC\Backup\Saved_Preferences.PRC
OK System
HotSync operation complete 08/22/08 07:32:24
HotSync operation started 08/20/08 08:15:59
OK Date Book
-- Address Book
   - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
     Desktop = 0, Handheld = 481
Address Book synchronization failed
-- To Do List
   - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
     Desktop = 0, Handheld =   15
To Do List synchronization failed
-- Memo Pad
   - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
     Desktop = 0, Handheld =   18
Memo Pad synchronization failed
OK Expense
   -- Backing up db Saved Preferences to file C:\Program Files\Handspring\PollocC\Backup\Saved_Preferences.PRC
OK System
HotSync operation complete 08/20/08 08:16:15
HotSync operation started 08/15/08 08:21:23
OK Date Book
OK Address Book
OK To Do List
OK Memo Pad
OK Expense
OK System
HotSync operation complete 08/15/08 08:21:26
Post relates to: Visor Neo

When you sync the device to Palm desktop a file is created on the first sync with the extension .dat. When you sync the second time the data in the .dat file is copied to the .bak file. The process is cycled in that order. Each time you sync, the files are overwritten. If you sync once and notice the data is gone, don't sync again because the .bak file should have the recoverable data.
When you rename the files to recover your data you need to rename the files in the following order.
Close Palm Desktop, rename the .dat to .old. Next rename the .bak file to .dat. Reopen palm desktop and see if the data is there.
Try this and see if you can recover the data.
Here is a method for saving your data in a seperate location in case you lose data again.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. CLick on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive. Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
Post relates to: Palm i705
Message Edited by cygnusX1 on 08-22-2008 09:16 AM

Iphone 5S crashing after 8.3 update blue screen of death

I have an iPhone 5S which is 90 days out of warranty. I updated to 8.3 and the first issue I noticed was my music app. When I play music it doesn't start off from the last song I played - I have to choose my songs again and restart my shuffled playlist. Last week out of nowhere my phone crashed but it was at 80% battery. The screen went black, then blue, then tried to reboot. It "reset" itself within a few hours. Next day I accessed the App Store and it crashed again. It has since crashed several more times using Facebook, email, turning it off...very frustrating. I brought my phone to VZW and they said it was a software issue. I then went to the Genius Bar and they said without restoring the phone and reinstalling ios, they have no way of knowing if it's software or hardware. The phone crashed as the tech was looking at my phone so he excused himself, went to the back and came back with a second opinion "it's definitely a hardware issue and since you are out of warranty, you'll have to buy a new phone for $549". WHAT?!? So wait, you JUST told me that you wouldn't know if it was a hardware issue until the phone was restored so how did you magically surmise this? Then to tell me there is NOTHING that can be done and if I wanted to restore from a backup, I wouldn't be guaranteed that all of my content would be restored to my phone OR there is a possibility my phone would be wiped clean and not restorable at all. Nice try and scare tactic. I left Apple with a phone stuck on the blue screen of death. I went back to VZW and they said its definitely not a hardware issue and even if it were, Apple is the company to seek, not them - they are just my carrier. I am so fed up with Apple. Every update and phone I've had with them has had issues. I don't know why I continue to be their customer. If anyone can help I'd appreciate it.
Message was edited by: Lifesabeach2

Sorry, what i wrote was wrong and i can't edit it again now
Here's what I was actually meant to say,
Hi
You could try basic trouble shooting, that's what everyone usually suggests first but it that fails to work then it is a hardware issue.
Did it start crashing after you installed or or got rid of an app? Oh and has it happened before on any other IOS?
In my opinion you should email Apple explaining the issue and they might be able to help you or tell you it plain and simple that your phone is broken
Also check out these links:
http://www.pcmag.com/article2/0,2817,2407487,00.asp
https://support.apple.com/en-gb/HT201252
www.youtube.com/watch?v=Hx9QQpakXvk
^^^^^ This one might benefit you the most!
Hope any of this info helps you get any where with your phone.

Same problem everyone else is having with Blue screen of death

Only I have a dell dimension e521 brand new computer have had for about 3 months now and my ipod worked fine until today. I plug it in the usb port and in about 5 minutes my computer will go to the blue screen of death. If I unplug the ipod I can work on my computer with no problems but the 5 minutes after plugging in the ipod the computer goes to BSOD. I am also working off of Windows Vista. Any fixes you can think of will be greatly appreciated. I saw other people where having similar problems but I didn't see anyone working off a dell.
Thanks!

Well I've tried PRETTY MUCH all of the suggested solutions. I really don't feel like going out and buying another SCI card for my laptop only to find out it doesn't fix the problem. Yes, I'm on a Dell Inspiron 4150 laptop, running XP and connecting the iPod through the USB port on the SCI card (it's a dual card, which also has a firewire port).
I also don't feel like going through the hassle of buying a firewire cable only to find out that it doesn't fix anything either.
I spent a good hour on the phone with Apple tech support and got nowhere. She had me uninstalling, re-installing, re-booting, running msconfig, turning off Norton, setting the iPod in "disk mode", uninstalling and reinstalling some more, etc. and in the end nothing made a difference!
I can get the Updater to recognize the iPod, but when I click the "restore" button I keep getting that "can't mount iPod" error. (And I know for a fact that Windows is installed on the C Drive, so that can't be the problem.)
This is so frustrating. The tech support lady said if the last thing didn't work (which it didn't) then to call them back and they would continue to try and figure out how to solve the problem.
It really shouldn't be this complicated, should it? Why don't they make an iPod that is pre-formatted for use with a PC??

Blue screen of Death - Windows Vista

Hello,
My HP Pavillion has died - or maybe is just dying. I forced a shutdown yesterday because it froze completely. Now, it will not restart. When I start it, it gives me the black screen where it "scans" everything because it found some "fatal error" (drama queen much?) and then gives me my sign in screen, I sign in, and then I get a BLUE SCREEN where it informs me it is shutting down again (without even asking how I feel about it. HOW RUDE.)
Anyway, it shuts off, turns itself back on (goodness knows I'M not doing it) and then - the black screen checks my disc space again, sign in screen, blue screen, shuts down - you get the point ,it's an endless cycle.
Oh also, my keyboard is not working. The mousepad works, although only to move the cursor (I can't actually click on anything, which as of this morning, makes even signing in impossible.)
Is there any hope?
Thank you.

HI leetasee,
Sorry to hear about the Blue Screen of Death (BSOD) that you are getting. What is the error message that you are getting with the BSOD? A BSOD can either be caused by software or hardware. Let's see if you can check the computer for hardware failures using the HP Diagnostic Tools. Below I have included a link on how to use the tools. You can use them from the boot menu, run the System Test – Extensive.
Testing Hardware Failures Windows Vista:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01443317&lc=en&jumpid=reg_r1002_us...
Something else to try is see if you can boot into safe mode.
Start your computer in safe mode:
http://windows.microsoft.com/en-ca/windows/start-computer-safe-mode#start-computer-safe-mode=windows...
If that works then try the link below to deal with any potential software problems.
http://support.microsoft.com/kb/958233
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Ipad 2 is getting a blue screen of death

Just a couple of days ago, my Ipad has started getting a blue screen of death. It gets a blue screen, and then shuts itself off. When it restarts, it's unresponsive for about 4-5 minutes before letting me using it again. When it lets me use it again, I have about 10 minutes before it starts all over. I'm hoping this is something that can be fixed whether hardware or software is the problem. I definitely don't want to have to spend $700 for the new iPad as good as it may be. I'm also serving in Manama, Bahrain for the next couple of years, and this island is no where near an Apple store.

I would try to reset the iPad via iTunes, I don't think the problem is software based thou. I once had a mac mini which behaved simularly, the problem disapered when I changed the RAM, this isn't possible on the iPad thou.
In the end, you probably have to do what Johnathan states.
edit: I dont know if it's still this way, but ealier Apple have been giving world wide warrenty on thier mobile devices.
link to warrenties:
http://www.apple.com/legal/warranty/

Qosmio x775-3dv80 Blu Ray/DVD burning gets Blue Screen of Death.

I just got a new Qosmio X775 3DV80 laptop.
Tried to burn a Blu Ray movie with DVDfab 8. The process went through all the way till the very end and then I get a blue screen of death every single time. the brief error says IRQ problem. burning DVD gets the same.
a friend as a same model laptop. tried on his with the same result.
So it's not my particular machine!
i installed a copy of Windows 7 Pro on the sencond HD. burning either DVD or Blu Ray with no problem.
it suggests there's a glitch with combo of the original Windows 7 and the Blu Ray drive.
i have not contacted Tosh yet.
Anyone else experience the same???

Peter, thanks for your suggestions. I tried so and didn’t work either however. I compared the drivers for the blu ray disk between the preinstalled Windows 7 version and my Windows 7 Pro (works as my first post). The only difference is the former has two drivers: (1) cdrom.sys, and (2) tdcmdpst.sys. (the Windows 7 Pro has only one : cdrom.sys). It seems this model shares the a common problem, but not enough users with the app combo to stir up some waves… Additionally: Between my first post and this one, the screen acted up. It would go black and came back in 2 sec with full brightness. The current app would freeze and brightness control function stopped working. Happened in random and a few times within an hour. Got a replacement from Amazon where I bought it (same blue screen problem on this one, too). Two weeks or so later, the 3D function went out on the new one. Today, the wireless function went south… am I "lucky" or crap on Tosh’s side?

Blue screen of death error

Hello I have just
I just installed a new gpu (r7 265) and after installing its drviers i went to make a skype call and i got the blue screen
of death.This is the first time it happened to me.can anyone try and help me make sure it is not my new gpu.
fyi: I used to have integrated graphics amd-10 7850k and i currently have it installed still may those two conflicting with
each other be causing the problem
I have windows 7 64 bit
link to pic of errors http://gyazo.com/c0644eae99f575915b86c46ae9f5d8f6

Hi,
In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If you don't know where .DMP files are located, here's how to get to them:
1. Navigate to the %systemroot%\Minidump folder.
2. Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Preferred sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers, download managers, etc.
4 (optional): The type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference
between Small Memory Dumps and Kernel-Dumps in the simplest definition is a Kernel-Dump contains
much more information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best
choice. Do note that Kernel-Dumps are much larger in size due to containing much more info, which is why I mentioned upload speed, etc.
If you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload photos and files to Onedrive.
After doing that, to learn how to share the link to the file if you are unaware, please visit the following link -
Share files and folders and change permissions and view 'Get a link'.
Please note that any "cleaner" programs such as TuneUpUtilities, CCleaner, etc, by default will delete .DMP files upon use. With this said, if you've run such software, you will need to allow the system to crash once again to generate a crash dump.
If your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all
drives'.
3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system
log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than
Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
If you cannot get into normal mode to do any of this, please do this via Safe Mode.
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama

Blue Screen of Death, 0x0000007B and 0x00000050

Hi,
Product: HP Pavilion dv9500
S/N {Removed for privacy}
P/NG2745UA#ABA
Windows Vista Service Pack 2.
Today, when I was running Adobe Photoshop, my computer suddenly froze and some colors on the screen became "corrupted" (some yellow dots, lines and patches appeared throughout the screen). After the computer did not respond after 5 minutes, I then held down the power button to force a restart. When I tried to start it again, the HP logo appeared as usual, then came the black screen with the flashing in upper left corner (a little longer than usual I noted). Then came a screen where I was allowed to choose between, run startup recovery or normal mode. I chose startup recovery. A windowed showed which displayed "Windows is Loading Files" and a bar began filling up. Then the screen turned blue and I saw command prompt flash several times in upper left corner for fractions of a second. Then, without even the recovery window showing, a blue screen of death appeared with the code bearing "0x00000050" PAGE FAULT IN NON-PAGE AREA. This screen hung until I pressed the power button and the computer obeyed. I then began to use several other options that I hoped would fix it, Safe Mode, Last Known Safe Configuration, System Restore, though they all went back to the same "Windows is Loading Files" page. I noted that went I tried to launch from "Normal Mode", the BIOS screen would appear, then after the computer would display another Blue Screen of Death with the more famous code "0x0000007B" INACESSIBLE_BOOT_DEVICE. Could someone please help me? I do not have that many important documents on this computer and I am willing to reboot it though I do not have any disks. Is there another way I can reinstall WIndows Vista? If there is a way that I can recover my files, that would be better. Thanks.

Update: I went into BIOS Setup Utility and performed a Primary Hard disk Self Test. Although the test didn't finish, it stopped with this message "#10009- Replace Hard Disk". I do not really want to order another hard drive, does anyone have a solution?

IQ770 blue screen of death safe mode limited won't run

i turned on my comp the other day and got a blue screen of death. it let me enter my computer under a non-admin login in safe mode. i was unable to solve the problem without the computer flashing several more screens and then turning off. i was able to start it up again without the blue screen of death appearing again however it wouldn't run in anything but safe mode. now i cannot even do that so i tried a system restore and it takes me thought the process but in the screen where it shows you what drives will be restored it only has one box checked out of the three it lists. only my main drive. after i click on it to restore and i have now tried to restore a few times it doesn't working saying it was unable to restore my comp to the selected point. please help!!

For the IQ700 series
If you're running Windows Vista SP2, there is a patch for USB patch for NVIDIA chipsets
http://support.microsoft.com/kb/975163/
If you're running Windows 7, install this patch
http://h30434.www3.hp.com/t5/Lockups-Freezes-Hangs/Driver-update-for-Win7-USB-issue-on-nVidia-chipse...

Blue Screen of Death - where have my credits gone?

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