Blue screen powerpoint
I have MS powerpoint on my macbook and I need to use
a sony projector for teaching reasons. When I switch to
"slide show" presentation, I get a blue screen. Whenever I
leave the presenter mode, than everything becomes fine and
I see the desktop on both screens (sony and macbook).
What kind of problem is this and how to fix.
Thanks for any help as this is really urgent.
Dear Customer,
Welcome and thank you for posting your query on HP Support Forum.
Please update the BIOS firmware and that will fix the issue.
Please click on the below link to download and update the BIOS
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5056950&sp...
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
Hope this helps, for any further queries please reply to the post and feel free to join us again.
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
SJ_Bradley
I am an HP Employee.
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HP tech experts, can you give me any guidance? This has been a great machine for me, I have taken good care of it, and am hoping to get a few more years out of it (I'm a middle-school science teacher, can't afford another one at this point). If I can't find a fix, I may have to go back to using my antique overhead projector in my classroom...Hi @h20roks ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv7 and getting the BSOD and shutting down. I recommend to restore the BIOS defaults with this document selecting the reloading the BIOS default settings. Not rollback.
Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that could need updating.
Hope this helps you.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
Grey and Blue screen but computer won't start up and I don't have a start up disc
Help!
I cannot get my computer to start! Yesterday I was using powerpoint and the screen started to split in two and not repond. I turned off the computer and then grey apple screen on start up was striped, followed by a blank grey screen. After a minute the fan started to sound very loud but the computer would not start up. I did a safe reboot followed by resetting the PRAM and eventually the stripes dissappeared and it started normally.
Once it was turned on everything worked fine other than powerpoint. The split screen happened again when I tried to use power point, but it re-started normally and I forced power point to quit on re-start. It has worked all day without a problem.
This evening I left it open and the screen was black and unresponsive when I came back. I forced it to turn off but again I am faced with the stripey screen, then the grey screen of nothingness. A couple of times it's gone beyond that to a stripey blue screen.
I've tried re-setting PRAM, safe login in, and I've tried pressing command on start up to go in to the repair disc- it will let me pick the disc from the drop down menu but then goes no furhter than the grey screen.
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you can purchase a replacement pair of grey installation DVDs for your MacBook Pro from Apple or iFixit. -
Windows Blue Screen Error Message Appears As Soon As IPod Connected
Everytime I connect my IPod to my computer, I get the Windows Blue Screen error message. Thought it was the cable, so plugged cable in by itself. No problem. Uninstalled IPod and ITunes software and then plugged in IPod, still got the Blue Screen. The Blue Screen says something about "recent plugged in device problem". It is not the cable, it must be the IPod. Did not have this problem when I bought it. Tried it on labtop and get the same error message. I can't do updater or anything that requires me to plug the IPod into a computer because the Blue Screen appears immediately. When I unplug, the Blue Screen remains and locks up the computer so I have to restart each time. I have tried everything I can think of. Please help.
Hi Mike thank you for replying,
I am not able to start the computer in safe mode, safe mode with networking, last good known configuration etc, Each time it quickly blue screens and restarts about two secs into the process.
I was unable to try a clean OS install from the disk as it gave the blue screen error shown in the original post. The same thing happened when I tried to use the repair option on the XP home disc. So i can't get into the computer at all to start diagnosing the fault, the only clue I have is the error message, and after searching the internet I haven't found much enlightenment from that yet.
If you can help me out or suggest where to search it would be much appreciated.
Thx -
Mini DVI to Video: blue screen after disconnect
Hi,
can't find a solution: after disconnecting the mini dvi to video-adapter I always get a blue screen and I need to restart my brandnew 20" iMac.
I use it to connect my (old) television via s-video. It is clear that I bought the right Mini-DVI-Adapter.
Can anyone help or has the same problem?
iMac 20" Mac OS X (10.4.8)Thanks for the help. I'd figured out that shutting it off would keep it from happening and was probably a "best practice," but since 90% of my television watching is from my eyeTV, I'd be turning it on and off a lot.
The only problem with leaving the setup plugged in, is that as soon as the mini DVI cable is plugged in, the resolution on the iMac resets itself to super-large fit for television mode and becomes virtually unusable as a computer, thus when I want to use my computer, the cable has to be unplugged....unless of course you know something I don't
Thanks,
Shaun -
Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
I just bought a new laptop, ASUS ROG G750JW, and installed a Mushkin Chronos 240GB SSD. I clean installed Windows 8.1 Pro on the SSD, and kept the original 750GB HDD, as well as a 500GB HDD, as secondary drives. I have been having rather random blue screens.
I had to disable auto-restart to see the error message: kernel_data_inpage_error.
The fun part is that when I soft restart after the blue screen, my hard drives are missing from the BIOS. I have to completely power down and then restart it for the HDDs to be detected. Since all 3 drives go missing, I can be rather confident that the problem
is not caused by any one of the drives (i.e. my SSD is not defective).
The problem originally occurred when I was installing Office 365 - the laptop would blue screen every time I tried starting the installation. However, each attempt would proceed a little further and eventually Office installed, so I can't use that as a reliable
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log. I was able to install the most recent Windows 8.1 Update released this Tuesday with no problems.
I have run diagnostics on all of my drives, which come back completely green. I have run chkdsk and sfc /scannow, none of which reported any errors. I have also run Driver Verifier according to the instructions
in this article which did catch several "0x000000c4" bug checks, which I was able to narrow down to the miniport driver.
My last action was to disable checking this driver in Driver Verifier, and I have not since experienced any problems. I have just finished running a 2+ hour long stability test using AIDA64 portable trial version, which caused no problems.
Since my drives go missing when this happens (whether as a cause or effect, I do not know), I have no memory dumps or event logs to share. I have since configured Windows to save memory dumps to my laptop, but with no reliable way to cause the blue screen,
I've been unable to capture a dump yet.
Soooo who wants to help me fix this? I've been offered warranty RMAs by both ASUS and Mushkin, but until I can reliably reproduce the error and confirm the cause, I'm not sending anything back (cause I don't know
what to send!).Jay
If you don't have dmps lets take a look at your event viewer logs
Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file to Onedrive or a file sharing service and put a link to it in your next post
If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem. The
work around is to edit the registry. If you are not comfortable doing this DONT. If you are, backup the key before you do
Press Win+"R" and input regedit
Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"
Wanikiya and Dyami--Team Zigzag -
Blue screen crash when connecting iPod
Whenever i plug my ipod into my computer, windows goes to a blue screen with the following message...
A problem has been detected and Windows has been shut down to prevent damage to your Computer.
If this is the first time you have seen this stop error screen restart your computer. If this screen appears again follow these steps.
Check to be sure you have adequate Disk space. If the Driver is identified in the stop message disable the driver or check with the manufacturer of the driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates.
Disable BIOS memory options such as Caching or Shadowing. If you need to use Safe Mode to remove or disable components Press F8 to select advanced start up options then select safe Mode.
Technical Information
*stop:0X0000007E (0XC0000005,0X00000000,0XF7A9B7C8,0XF7A9B4C4)
Beginning dump physical Memory
Physical Memory Dump Complete
Contact your system administrator or technical support Group "
This all started happening when i was away in America and my dad plugged his iphone into my pc to try and get some of my music, which caused the same crash. My ipod plugs in fine to his computer though. Any advice much appreciatedApple Genius, behave yourself.
Here's the article how to fix this problem: http://support.apple.com/kb/TS1502 -
Error 13 = Blue Screen of Death?
Thought I'd try this board and see if anyone knows anything about 'error 13' and Panther.
I have been plagued by this error message which pops up whenever I try to print from either of my printers or burn a CD. This all happened after I tried to load a demo version of Adobe Illustrator CS2.
Over the last day I have tried the following:
* deleted the apple.com.print preferences
* reset the PRAM
* unplugged, unpowered and restarted the printers and their USB connections
* deleted the printers from the print setup utility and tried to reinstall them (but there too I get the 'error 13' message. Printers won't load but they do show up as if they loaded. Just won't work, that's all.
* tried logging in as a new user, and then the printer message is "Not enough RAM" to print.
* repaired the disk permissions from the CD
Generally I've done everything I can think of... except to reload the OS, which I hesitate to do because I have to first load Jaguar, then the Panther update, then the other updates. Last time I tried that things didn't quite work out.
I do have an external backup drive, which also got corrupted as I tried loading the Adobe Illustrator CS2 on that disk too. Dumb I know...
So... anyone know what 'error 13' means?
Is 'error 13' the Mac equivalent of the Windows Blue Screen of Death?
Thanks for any input...Hello Pawel,
I have looked over the service request you mentioned about acquiring 2 PCIe-6537 at 20MHz sampling rate on all 32 lines. In order to narrow down this issue, I think it would be best to try only acquire from both cards without doing any triggerring etc. Also when performing this test, I would only want to acquire from 8 channels on both cards to see if this reproduces it. If this works, we can slowly add more elements to narrow down what the issue is and make us more effective to solve the problem.
I also wanted to ask if you have tried this setup on another machine and if it worked.
Along with this, have you tried to create two Digital Tasks in MAX and try to acquire for the same amount of time to see if the issue reoccurs here? This would tell us if this problem is connected to the driver/computer or LabVIEW.
Jim St
National Instruments
RF Product Support Engineer -
Windows 7 Blue Screen - Random Shut Down
I'm having problem with my Toshiba Satellite L505 which randomly shows a blue screen prior to shutting down and restarting. I have use my system recovery disk to return my computer back to it's original state. The computer worked fine for a couple of month but has crashed again. Below is a sample of the blue screen messages prior to shutting down:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
KMODE_EXCEPTION_NOT_HANDLED
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x0000001e (0xffffffffc0000005, 0xfffff800032a526b, 0x0000000000000000,
0x000000007efa0000)
*** ntoskrnl.exe - Address 0xfffff800032c4c40 base at 0xfffff8000324f000 DateStamp
0x50e79935
2nd blue screen crash message
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: PCIIDEX.SYS
KMODE_EXCEPTION_NOT_HANDLED
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x0000001e (0xffffffffc0000005, 0xfffff800033c6cda, 0x0000000000000001,
0x0000000000000018)
*** PCIIDEX.SYS - Address 0xfffff88000e879d4 base at 0xfffff88000e86000 DateStamp
0x4a5bc114
Does anyone know what this means and would be able to help.Hiya
Run a full computer scan with your antivirus software. virus Backdoor.NTHack. may be the problem, and it runs Dl.bat in folder InetPub\Scripts.When you boot up the computer, go to task menager (CTRL+ALT+Delete), look if you have this runned: Firedaemon.exe, Sud.exe, Os2srv.exe, Mmtask.exe.
2. If you have a CARD READER than go to bios "Integrated Peripherals" and set Legacy USB storage detect to DISABLED
Let me know if you get any more problems -
I have been perusing the threads and I am beginning to see some common problems with a few others out there. The Blue screen STOP messages seem to be happneing to others.
I have tried everything including updating windows with the newly released patch today.
Do any of you "experts" out there think that this problem might have to do with the recent windows vulnerability and the long awaited patch released today?
There are lots of news reports out there indicating that this particular windows flaw was very critical and my problems started right about the time the flaw was recognized.
I restored my IPOD as suggested with the 5 R's and now I am bummed because my IPOD is empty and I finally got my PC to recognize the IPOD but everytime I resynch all of my 37 gigs of MP3s to my IPOD, my PC crashes after about 100 MP3s and gives me the Stop message and this error string -
STOP: 0x0000007E (0x0000005, 0xDF1BA804, 0xF89FB89C, 0xF89FB598)
Can anyone please help us?
thanks
ZepNot sure I'd care to be called an expert (or even an "expert").
As the discovery of this "flaw" coincided with the onset of your problem I rather doubt it is the cause, since the flaw must have existed before it was discovered. Blue screens are often (but not always) caused by broken drivers or memory problems. If your OS is generally stable, then it does tend to point towards some sort of a driver issue. It seems to me that the 5R's tends to focus attention on the iPod (I guess apple presume that the OS is OK or they just don't want to go there!). Some people might argue that no (normal) device you attach to the comp should cause it to crash, but that is rather academic for you right now. My suspicion is that it is a problem with the comp - well a device driver or memory. Another possibility is that there is more than one problem - and whichever problem happens first triggers the other.
I doubt if the latest Microsoft patches will fix your problem - but who knows! I'd download and run a decent memory test program (e.g. Memtest86) and make sure you eliminate that as a cause. Are you in a position to attempt a restore? That might be worth considering. Otherwise, try doing a complete uninstall of iTunes and the IPod software and starting over. As a last resort you might need to consider re-installing windows.
I guess you've already done all of the obvious comp things (like running chkdsk). Have you, or are you able to test the iPod on a different comp? -
I have just bought and installed my new 280x by msi, everything was working fine i installed all the drivers for everything including my motherboard and i get this blue screen everytime i try to use something, sometimes it happens as soon as i start up my pc.
My i remind you that i have installed EVERY new driver for my graphic card and my motherboard. i have even tried to install beta ones and there was no difference. I have also tryed reinstalling windows and starting again installing all the new drives and i still have the issue.
Can someone please help my with my problem because im not happy that my new computer does not work
Thanks RobertMate i have done all of that still dont work, when i install the drivers they are fine for about 2mins then it crashes, sometimes it takes about 5 mins sometimes it take when i first go on windows
I was thinking about trying to install an older version of the driver on the computer, may i add this is a new build computer parts were put together on sunday
I really dont know what to do, so i was things that its something with my gpu and i think i need to use the warranty and sent it back, get a new one
Can anyone help?? please reply
Robert -
I repartitioned the hard drive on a computer running only Windows 7. This was done using non Windows utilities that have proven to be very reliable in the past. The utilities in question are all on the System Rescue CD and include (GParted, and
ntfsclone). Insofar as it appears to me that the software supplied by Windows will not allow any movement of partitions it is necessary to use other software for this purpose. There are many articles in this forum which indicate that such software
must be used for such partition management activity.
The affect of the repartitioning is that the primary partition that contains the Windows 7 operating system is now the third one on the drive rather than the second one. I was able to add an entry in the BCD for the boot manager to use to find the
new partition. The boot manager seems to work fine. It appears to me as though the Windows 7 boot loader (WinLoad.exe) does execute and the kernel is loaded. However, before there is any opportunity to interact with Windows the blue screen
occurs. On my computer you only see the blue screen error messages momentarily and then the computer reboots. This amounts to the deadly embrace. Is there some kind of setting that will allow me to learn what the error message says?
I have tried starting in "safe mode".
I'm pretty confident that the partition was moved correctly. In that, the new partition is an exact copy of the original. This technique is something that I've done repeatedly and works very well with Windows XP even though there are registry
updates that are necessary to complete the task. The difference being that Windows XP does boot satisfactorily which allows this to be done. What do I need to do to get Windows to boot successfully?Hi,
Seems the PC is completely unbootable at this moment, I would suggest you use startup repair or the Last known good configuration under advanced startup options and check if it can bring the PC back to normal.
You can see guide in the link below
http://windows.microsoft.com/en-hk/windows/advanced-startup-options-including-safe-mode#1TC=windows-7
Regards
Yolanda Zhu
TechNet Community Support -
as of today when i plug my 7th generation ipod that i just got for christmas 2012 my pc shuts down to a blue screen with alot of writing then to black screen with alot of writing then to an all black screen then and windows error message my computer is ingood condition no malicious malware and has been clean i need help
thank ycjlet me get back with the answer with what the messages say on the blue screen and the black screen if i can read them fast enough before it shuts down i have windows 7 professional
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IPod touch 4G causes windows 7 to blue screen when connecting to iTunes
Wife bought me a new iPod Touch 4G for Christmas. A few days ago it started to cause my Windows 7 (64bit) to blue screen randomly while connected or sometimes when I first connected it. Did a Windows re-install and crashes Windows each time I connect it. It is not the USB port as other devices work fine through all my USB ports. I do load various apps on the iPod several times a day. And it is also bluetooth'd to my wireless wifi switch (same network as my PC). ITunes program on PC is latest version. Anyone have a clue on this one?
Try here:
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device
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