Blue screen shows and this error code shows up 0x1900101 - 0x4000D

The  installation starts correctly to a state where the blue screen shows and restores windows to its previous state and gives this error code  0x1900101 - 0x4000D

Hi,
For error information:
0xC 1900101- 0x4000D - MOSETUP_E_SETUP_PLATFORM
This can happen during the data migration phase in the second boot.
You can send your rollback logs to me, I would look into it to see if we can find something.
C:\$Windows.~BT\Sources\Rollback\setupact.log
You can send it to this email address:
[email protected]
Alex Zhao
TechNet Community Support

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    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Length: 0
    16.519371 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 450
    v=0
    o=Confidential 0 0 IN IP4 sip
    s=u0
    c=IN IP4 sip
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16402 RTP/AVP 110
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1640141549
    m=video 16402 RTP/AVP 126
    a=rtcp:16402
    a=rtpmap:126 X-H264/90000
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:443521299
    17.019764 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 450
    v=0
    o=Confidential 0 0 IN IP4 sip
    s=u0
    c=IN IP4 sip
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16402 RTP/AVP 110
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1640141549
    m=video 16402 RTP/AVP 126
    a=rtcp:16402
    a=rtpmap:126 X-H264/90000
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:443521299
    17.150946 @SIP/Transport.c:347 type=2 (00000000/0)
    [INVITE sip:user@sip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    Max-Forwards: 70
    To: 0 <sip:user@sip:16402>
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@rip:62463>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 702
    [v=0
    o=sophianem 0 0 IN IP4 rip
    s=u0
    c=IN IP4 rip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 62463 RTP/AVP 110 12 124 3 0
    a=rtcp:62463
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:452158539
    m=video 62463 RTP/AVP 123 126 34
    a=rtcp:62463
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 62463 VIDEO 62463
    a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
    a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
    a=rtpID:616382727
    17.151317 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 450
    v=0
    o=Confidential 0 0 IN IP4 sip
    s=u0
    c=IN IP4 sip
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16402 RTP/AVP 110
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1640141549
    m=video 16402 RTP/AVP 126
    a=rtcp:16402
    a=rtpmap:126 X-H264/90000
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:443521299
    17.911118 @SIP/Transport.c:347 type=2 (00000000/0)
    [INVITE sip:user@sip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    Max-Forwards: 70
    To: 0 <sip:user@sip:16402>
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@rip:62463>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 702
    [v=0
    o=sophianem 0 0 IN IP4 rip
    s=u0
    c=IN IP4 rip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 62463 RTP/AVP 110 12 124 3 0
    a=rtcp:62463
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:452158539
    m=video 62463 RTP/AVP 123 126 34
    a=rtcp:62463
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 62463 VIDEO 62463
    a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
    a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
    a=rtpID:616382727
    17.911378 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 450
    v=0
    o=Confidential 0 0 IN IP4 sip
    s=u0
    c=IN IP4 sip
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16402 RTP/AVP 110
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1640141549
    m=video 16402 RTP/AVP 126
    a=rtcp:16402
    a=rtpmap:126 X-H264/90000
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:443521299
    18.911667 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 450
    v=0
    o=Confidential 0 0 IN IP4 sip
    s=u0
    c=IN IP4 sip
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16402 RTP/AVP 110
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1640141549
    m=video 16402 RTP/AVP 126
    a=rtcp:16402
    a=rtpmap:126 X-H264/90000
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:443521299
    20.911996 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 450
    v=0
    o=Confidential 0 0 IN IP4 sip
    s=u0
    c=IN IP4 sip
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16402 RTP/AVP 110
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1640141549
    m=video 16402 RTP/AVP 126
    a=rtcp:16402
    a=rtpmap:126 X-H264/90000
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:443521299
    24.912529 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 450
    v=0
    o=Confidential 0 0 IN IP4 sip
    s=u0
    c=IN IP4 sip
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16402 RTP/AVP 110
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1640141549
    m=video 16402 RTP/AVP 126
    a=rtcp:16402
    a=rtpmap:126 X-H264/90000
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:443521299
    28.913017 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 450
    v=0
    o=Confidential 0 0 IN IP4 sip
    s=u0
    c=IN IP4 sip
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16402 RTP/AVP 110
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1640141549
    m=video 16402 RTP/AVP 126
    a=rtcp:16402
    a=rtpmap:126 X-H264/90000
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:443521299
    30.000598 @SIP/Transport.c:2362 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK3574e801256c9fed
    Max-Forwards: 70
    To: u0 <sip:user@rip:16402>;tag=202813287
    From: 0 <sip:user@sip:16402>;tag=2066940390
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 MESSAGE
    User-Agent: Viceroy 1.3
    Content-Type: text/plain
    Content-Length: 4
    PING]
    30.500802 @SIP/Transport.c:2362 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK3574e801256c9fed
    Max-Forwards: 70
    To: u0 <sip:user@rip:16402>;tag=202813287
    From: 0 <sip:user@sip:16402>;tag=2066940390
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 MESSAGE
    User-Agent: Viceroy 1.3
    Content-Type: text/plain
    Content-Length: 4
    PING]
    31.501008 @SIP/Transport.c:2362 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK3574e801256c9fed
    Max-Forwards: 70
    To: u0 <sip:user@rip:16402>;tag=202813287
    From: 0 <sip:user@sip:16402>;tag=2066940390
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 MESSAGE
    User-Agent: Viceroy 1.3
    Content-Type: text/plain
    Content-Length: 4
    PING]
    32.913346 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 450
    v=0
    o=Confidential 0 0 IN IP4 sip
    s=u0
    c=IN IP4 sip
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16402 RTP/AVP 110
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1640141549
    m=video 16402 RTP/AVP 126
    a=rtcp:16402
    a=rtpmap:126 X-H264/90000
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:443521299
    33.501221 @SIP/Transport.c:2362 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK3574e801256c9fed
    Max-Forwards: 70
    To: u0 <sip:user@rip:16402>;tag=202813287
    From: 0 <sip:user@sip:16402>;tag=2066940390
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 MESSAGE
    User-Agent: Viceroy 1.3
    Content-Type: text/plain
    Content-Length: 4
    PING]
    36.913709 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 450
    v=0
    o=Confidential 0 0 IN IP4 sip
    s=u0
    c=IN IP4 sip
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16402 RTP/AVP 110
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1640141549
    m=video 16402 RTP/AVP 126
    a=rtcp:16402
    a=rtpmap:126 X-H264/90000
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:443521299
    37.501479 @SIP/Transport.c:2362 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK3574e801256c9fed
    Max-Forwards: 70
    To: u0 <sip:user@rip:16402>;tag=202813287
    From: 0 <sip:user@sip:16402>;tag=2066940390
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 MESSAGE
    User-Agent: Viceroy 1.3
    Content-Type: text/plain
    Content-Length: 4
    PING]
    40.914185 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 450
    v=0
    o=Confidential 0 0 IN IP4 sip
    s=u0
    c=IN IP4 sip
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16402 RTP/AVP 110
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1640141549
    m=video 16402 RTP/AVP 126
    a=rtcp:16402
    a=rtpmap:126 X-H264/90000
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:443521299
    41.501656 @SIP/Transport.c:2362 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK3574e801256c9fed
    Max-Forwards: 70
    To: u0 <sip:user@rip:16402>;tag=202813287
    From: 0 <sip:user@sip:16402>;tag=2066940390
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 MESSAGE
    User-Agent: Viceroy 1.3
    Content-Type: text/plain
    Content-Length: 4
    PING]
    44.914756 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 450
    v=0
    o=Confidential 0 0 IN IP4 sip
    s=u0
    c=IN IP4 sip
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16402 RTP/AVP 110
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1640141549
    m=video 16402 RTP/AVP 126
    a=rtcp:16402
    a=rtpmap:126 X-H264/90000
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:443521299
    45.501825 @SIP/Transport.c:2362 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK3574e801256c9fed
    Max-Forwards: 70
    To: u0 <sip:user@rip:16402>;tag=202813287
    From: 0 <sip:user@sip:16402>;tag=2066940390
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 MESSAGE
    User-Agent: Viceroy 1.3
    Content-Type: text/plain
    Content-Length: 4
    PING]
    46.968294 @SIP/Transport.c:2362 type=1 (00000000/0)
    [SIP/2.0 500 Internal Server Error
    Via: SIP/2.0/UDP rip:62463;branch=z9hG4bK091d967e6032a395
    To: 0 <sip:user@sip:16402>;tag=2066940390
    From: u0 <sip:user@rip:16402>;tag=202813287
    Call-ID: 1dfcc4ff486376e-cc4f-11df-ae11-bdd0759f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@sip:16402>
    User-Agent: Viceroy 1.3
    Content-Length: 0
    Video Conference User Report:
    0.000000 @:0 type=5 (00000000/16402)
    [Local SIP port]
    14.232626 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 0 bytes (0 entries).
    16.436743 @Video Conference/VideoConferenceMultiController.m:2066 type=5 (FFFFFFFF/0)
    [Caller User Agent: Viceroy 1.4]
    16.437366 @:0 type=5 (00000000/1)
    [Accept conference from user]
    [u0]
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    0x966b2000 - 0x9698cfff com.apple.CoreServices.CarbonCore 786.16 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x9698d000 - 0x969a3fff com.apple.DictionaryServices 1.0.0 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x969a4000 - 0x96a37fff com.apple.ApplicationServices.ATS 238.14.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x96a38000 - 0x96f09fff com.apple.opengl 1.5.10 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x96f0a000 - 0x96f91fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
    0x96fbc000 - 0x96feefff com.apple.LDAPFramework 1.4.5 (110) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x96fef000 - 0x970ddfff com.apple.PubSub 1.0.5 (65.20) /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
    0x970de000 - 0x971bffff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x971f0000 - 0x9720cfff com.apple.CoreVideo 1.6.1 (48.6) /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x9720d000 - 0x972c8fff com.apple.CoreServices.OSServices 228.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x972c9000 - 0x972d9fff com.apple.LangAnalysis 1.6.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x972da000 - 0x972dafff com.apple.MonitorPanelFramework 1.2.0 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x972db000 - 0x972ddfff com.apple.CrashReporterSupport 10.5.7 (161) /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x972de000 - 0x972e2fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x973c6000 - 0x973c6fff com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
    0x973c7000 - 0x973e4fff com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    0x973e5000 - 0x973e5fff com.apple.ApplicationServices 34 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x973e6000 - 0x975defff com.apple.JavaScriptCore 5533.18 (5533.18.1) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x975df000 - 0x97651fff com.apple.PDFKit 2.1.2 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x97652000 - 0x976ccfff com.apple.print.framework.PrintCore 5.5.4 (245.6) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x976cd000 - 0x976e4fff com.apple.datadetectors 1.0.1 (66.2) /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
    0x976e5000 - 0x97704fff com.apple.ImageIO.framework 2.0.7 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x97742000 - 0x97849fff com.apple.WebKit 5533.18 (5533.18.1) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x9784a000 - 0x97b52fff com.apple.HIToolbox 1.5.6 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x97b53000 - 0x97b5afff com.apple.agl 3.0.9 (AGL-3.0.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x97b5b000 - 0x97b9ffff com.apple.DirectoryService.PasswordServerFramework 3.0.4 /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    0x97ba0000 - 0x97ba8fff com.apple.DiskArbitration 2.2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x97ba9000 - 0x97bb0fff com.apple.CoreGraphics 1.409.6 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x97bb1000 - 0x97bb1fff com.apple.audio.units.AudioUnit 1.5 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x97c20000 - 0x97c38fff com.apple.openscripting 1.2.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x97c39000 - 0x97c87fff com.apple.datadetectorscore 1.0.2 (52.14) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    0x97c88000 - 0x97c9bfff com.apple.IMUtils 4.0.8 (584) /System/Library/Frameworks/InstantMessage.framework/Frameworks/IMUtils.framewor k/Versions/A/IMUtils
    0x97c9c000 - 0x97dd5fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x97dd6000 - 0x97dfafff libxslt.1.dylib /usr/lib/libxslt.1.dylib
    0x97dfb000 - 0x97e10fff com.apple.ImageCapture 5.0.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x97e11000 - 0x97e3efff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x97e3f000 - 0x97e43fff com.apple.ImageIO.framework 2.0.7 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x97e44000 - 0x97e6ffff libauto.dylib /usr/lib/libauto.dylib
    What is going on>

    Hi,
    Welcome to the    Discussions
    Was it working before the week you have been trying to get it to work ?
    It looks like the ports are not open somewhere.
    Difficult to say which end.
    The rip (= Remote IP = Buddy) is showing different ports throughout the log.
    This could be that they cannot confirm a response from you on the default port of 16402
    The Pings are also a bit intermittent and I am not sure why that is.
    It does show the Buddy's computer name ...
    o=sophianem 0 0 IN IP4 rip
    ... so you were nearly connected.
    5:48 PM Thursday; September 30, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • Same 4MEM/9/40000000 , but different aka (hopefully) the complete guide to this error code and changing RAM

    Hello world,
    finally, after having been reading here for years I decided to break silence and join the most venerable Apple discussions community!
    First of all, I'm no native speaker, so if I at one point don't express myself correctly, I'm sorry. If you don't understand please ask what exactly I meant since it's very important that we know exactly what each one of us is talking about, thank you.
    Important, too:
    I know there are a lot of posts with this topic and I sifted through a lot of them but none of them captures exactly what my problem or rather my questions are and unfortunately in a lot of them there is no real feedback from the original poster how it all worked out or not. So, I intend this thread to be that one helpful thread which more or less concentrates the knowledge of the other threads, where people with similar problems can go to in future.
    I ask one thing of you: Please DON'T answer with just one phrase à la "U got bad RAM, send it back" or "Contact Apple Customer Support Service whatever thingy" without explaining why this would be the only viable option (because I think it is not, at least at the moment).
    All the questions I 'd like answered are green, for you to not lose track. I hope this becomes a good discussion so everyone of us can learn a lot!
    Following problem:
    Initial situation:       
    My Computer: MacBookPro 8.2, early 2011, 15", 2,2 GHz i7; Mavericks 10.9.5    (yet without this bash fix but ¯\_(ツ)_/¯ )
           - Upgraded RAM from onboard 4 (2 x 2) GB to the "unofficially" possible 16 (2 x 8) GB 
    Ordered RAM on Amazon.de with the right Specs: 204 pin DDR3 SO-DIMM (1333 MHz, PC3-10600S, CL9),
    Manufacturer: CSX (http://www.csx-memory.com , while it's maybe not the most renown seller, it was described on another website as reliable )
        HERE (hope the link doesn't  change):               http://www.amazon.de/gp/product/B0084SH6WA/ref=oh_aui_detailpage_o01_s00?ie=UTF8 &psc=1
           - Installed it, booted Mac without problem, what does System Profiler say? I have full 16 GB   1600 MHz   Memory installed
    - Obviously sent me the "wrong" RAM (or can System Profiler be wrong??), funny thing: It works,
         --> after a LOT of research checked here http://guides.macrumors.com/Buying_RAM      my i7 is 2720QM, so supports it, lucky me
       Btw, if i go to About this Mac > more information > memory,  the Text there even says it can hold 1600 MHz, has this been written there like this all along?!
    - Which RAM do I have installed exactly now? since the sticker on it showed the originally ordered Specs.., moreover how do I determine the CAS latency of my installed RAM?
    Crashes:
    Didn't really have any, except..... well,  
    - In some instances Firefox (I think 32.02. or sth., the latest Version at this moment) reproduceably keeps crashing, for example right now, can't even start it,  that's why I can't tell you the exact version, maybe I edit that later. Safari so far hasn't crashed.
    - Once I had a System Crash, but it happened when I wanted to reboot after updating the firmware of a hooked on external WD drive to be usable again as time machine backup volume under mavericks (without endangering my data).
    The RAM seems to work fine; for example when I was doing a long overdue backup of 77GB on said drive, Activity Monitor showed a RAM Usage of  15,99 GB and nothing crashed. Only the fans were powering at some point but i thought that normal..
    - Actually produced two more Crashes when trying to run Apple Hardware Test (AHT), the one on the second disc that originally came with my Computer (probably made for OS 10.6.x    x= 6 or sth., don't remember which version my MBP was shipped with), which leads to
    Tests:
    Memtest86
    - I put Memtest86 v.5.01 on a USB Stick and bootet from that and let it test "the whole" RAM 
    (btw Do you know how you can put the bootable USB image of Memtest only to one (of a few) partition of my 32 GB USB Stick? The instructions (command line stuff) only let me put it on the whole Stick which makes it otherwise useless as a volume; ok here I'm not sure if I'm using the correct technical terms....)
    - I let Memtest86 do 3 and a half passes with one pass consisting of 10 different tests, so it took over 8 hours! 
    --> RESULT:   0   (in words: zero)  ERRORS,         
    --> That is why I think my RAM is ok, because I think (think NB, don't know) Memtest86 does good testing,or do you know      better?
    AHT
    - After that, out of curiosity, I tried to run AHT from the DVD with said results, then I ran AHT (also called Apple Diagnostics under Mavericks) from the Internet, this worked, but produced the famous 4MEM/9/40000000 Error Code,
    first one for example was: 4MEM/9/40000000: 0x8477df98, the last part after the colon is variable, but stays the same in one instance, i.e. if you repeat the AHT directly. If you restart the Computer an rerun the test then it changes, e.g. some other it showed 0x84770a18
    - I did the short and the extended version, it took ca. 2-3  and 16 min respectively till producing the Error Code (only 1 at a time)
    - Did it 4 times or so; once in short/simple version it showed no error, the rest the 4MEM/9 s.
    some example of a simple test, results taken out of the System Profiler Window (fehlgeschlagen= failed):
    Apple Diagnostics:
    The usual self test on start up is always passed (bestanden), see for example:
    What other than bad RAM can 4MEM/9/40000000 mean? I hope there are a few tech and computer savvy people around this place who know what they are talking about and can give me a good answer, or at least help to narrow it down. Actually I also think, the RAM sticks are not loose, but before I screw open my MBP again I would like to explore the other possibilities.
    Is it probable that this Error Code has got sth. to do with me installing a) 16 GB of b) 1600 MHz RAM, or maybe with CAS Latency (i don't know the actual CL of this RAM)? and if so, is it only because some Apple Programmer/Developer/Technician wrote some values in a list on the System Level, so it doesn't accept RAM it would normally work with?? If it works fine and is faster, why change it?
    Final Words:
    I repeat, apart from the Firefox crashes, my Mac seems to be working fine, at least I don't notice anything, (well, that disk utility and System Profiler (or whatever it's called nowadays) sometimes take time to start up is nothing special i think, is it?)
    But now I'm scared that perhaps there could be a future danger for my computer I do not foresee...I hope you can at least exclude that.
    So I'd rather spend my time starting a discussion here with people who don't have to abide by some corporate policy (right?) than having the hassle of repeatedly screwing my Mac open and shut  and doing expensive calls with all the companies involved who won't tell me anything more in depth than "we have to send it there, do more tests and you get it back then".
    I hope that this thread won't rot in the wastelands of unanswered posts and that maybe all the people who take part in it learn sth. and all the people seeking help in future will find it here.
    Thanks for your patience!
    Waiting for your greatly appreciated answers,
    MuddyMic
    PS: Why is there no category Hardware, Components, RAM or sth similar? Not sure if it fits in Ports and Interfaces so I put it under Using a MBP

    Hello world,
    finally, after having been reading here for years I decided to break silence and join the most venerable Apple discussions community!
    First of all, I'm no native speaker, so if I at one point don't express myself correctly, I'm sorry. If you don't understand please ask what exactly I meant since it's very important that we know exactly what each one of us is talking about, thank you.
    Important, too:
    I know there are a lot of posts with this topic and I sifted through a lot of them but none of them captures exactly what my problem or rather my questions are and unfortunately in a lot of them there is no real feedback from the original poster how it all worked out or not. So, I intend this thread to be that one helpful thread which more or less concentrates the knowledge of the other threads, where people with similar problems can go to in future.
    I ask one thing of you: Please DON'T answer with just one phrase à la "U got bad RAM, send it back" or "Contact Apple Customer Support Service whatever thingy" without explaining why this would be the only viable option (because I think it is not, at least at the moment).
    All the questions I 'd like answered are green, for you to not lose track. I hope this becomes a good discussion so everyone of us can learn a lot!
    Following problem:
    Initial situation:       
    My Computer: MacBookPro 8.2, early 2011, 15", 2,2 GHz i7; Mavericks 10.9.5    (yet without this bash fix but ¯\_(ツ)_/¯ )
           - Upgraded RAM from onboard 4 (2 x 2) GB to the "unofficially" possible 16 (2 x 8) GB 
    Ordered RAM on Amazon.de with the right Specs: 204 pin DDR3 SO-DIMM (1333 MHz, PC3-10600S, CL9),
    Manufacturer: CSX (http://www.csx-memory.com , while it's maybe not the most renown seller, it was described on another website as reliable )
        HERE (hope the link doesn't  change):               http://www.amazon.de/gp/product/B0084SH6WA/ref=oh_aui_detailpage_o01_s00?ie=UTF8 &psc=1
           - Installed it, booted Mac without problem, what does System Profiler say? I have full 16 GB   1600 MHz   Memory installed
    - Obviously sent me the "wrong" RAM (or can System Profiler be wrong??), funny thing: It works,
         --> after a LOT of research checked here http://guides.macrumors.com/Buying_RAM      my i7 is 2720QM, so supports it, lucky me
       Btw, if i go to About this Mac > more information > memory,  the Text there even says it can hold 1600 MHz, has this been written there like this all along?!
    - Which RAM do I have installed exactly now? since the sticker on it showed the originally ordered Specs.., moreover how do I determine the CAS latency of my installed RAM?
    Crashes:
    Didn't really have any, except..... well,  
    - In some instances Firefox (I think 32.02. or sth., the latest Version at this moment) reproduceably keeps crashing, for example right now, can't even start it,  that's why I can't tell you the exact version, maybe I edit that later. Safari so far hasn't crashed.
    - Once I had a System Crash, but it happened when I wanted to reboot after updating the firmware of a hooked on external WD drive to be usable again as time machine backup volume under mavericks (without endangering my data).
    The RAM seems to work fine; for example when I was doing a long overdue backup of 77GB on said drive, Activity Monitor showed a RAM Usage of  15,99 GB and nothing crashed. Only the fans were powering at some point but i thought that normal..
    - Actually produced two more Crashes when trying to run Apple Hardware Test (AHT), the one on the second disc that originally came with my Computer (probably made for OS 10.6.x    x= 6 or sth., don't remember which version my MBP was shipped with), which leads to
    Tests:
    Memtest86
    - I put Memtest86 v.5.01 on a USB Stick and bootet from that and let it test "the whole" RAM 
    (btw Do you know how you can put the bootable USB image of Memtest only to one (of a few) partition of my 32 GB USB Stick? The instructions (command line stuff) only let me put it on the whole Stick which makes it otherwise useless as a volume; ok here I'm not sure if I'm using the correct technical terms....)
    - I let Memtest86 do 3 and a half passes with one pass consisting of 10 different tests, so it took over 8 hours! 
    --> RESULT:   0   (in words: zero)  ERRORS,         
    --> That is why I think my RAM is ok, because I think (think NB, don't know) Memtest86 does good testing,or do you know      better?
    AHT
    - After that, out of curiosity, I tried to run AHT from the DVD with said results, then I ran AHT (also called Apple Diagnostics under Mavericks) from the Internet, this worked, but produced the famous 4MEM/9/40000000 Error Code,
    first one for example was: 4MEM/9/40000000: 0x8477df98, the last part after the colon is variable, but stays the same in one instance, i.e. if you repeat the AHT directly. If you restart the Computer an rerun the test then it changes, e.g. some other it showed 0x84770a18
    - I did the short and the extended version, it took ca. 2-3  and 16 min respectively till producing the Error Code (only 1 at a time)
    - Did it 4 times or so; once in short/simple version it showed no error, the rest the 4MEM/9 s.
    some example of a simple test, results taken out of the System Profiler Window (fehlgeschlagen= failed):
    Apple Diagnostics:
    The usual self test on start up is always passed (bestanden), see for example:
    What other than bad RAM can 4MEM/9/40000000 mean? I hope there are a few tech and computer savvy people around this place who know what they are talking about and can give me a good answer, or at least help to narrow it down. Actually I also think, the RAM sticks are not loose, but before I screw open my MBP again I would like to explore the other possibilities.
    Is it probable that this Error Code has got sth. to do with me installing a) 16 GB of b) 1600 MHz RAM, or maybe with CAS Latency (i don't know the actual CL of this RAM)? and if so, is it only because some Apple Programmer/Developer/Technician wrote some values in a list on the System Level, so it doesn't accept RAM it would normally work with?? If it works fine and is faster, why change it?
    Final Words:
    I repeat, apart from the Firefox crashes, my Mac seems to be working fine, at least I don't notice anything, (well, that disk utility and System Profiler (or whatever it's called nowadays) sometimes take time to start up is nothing special i think, is it?)
    But now I'm scared that perhaps there could be a future danger for my computer I do not foresee...I hope you can at least exclude that.
    So I'd rather spend my time starting a discussion here with people who don't have to abide by some corporate policy (right?) than having the hassle of repeatedly screwing my Mac open and shut  and doing expensive calls with all the companies involved who won't tell me anything more in depth than "we have to send it there, do more tests and you get it back then".
    I hope that this thread won't rot in the wastelands of unanswered posts and that maybe all the people who take part in it learn sth. and all the people seeking help in future will find it here.
    Thanks for your patience!
    Waiting for your greatly appreciated answers,
    MuddyMic
    PS: Why is there no category Hardware, Components, RAM or sth similar? Not sure if it fits in Ports and Interfaces so I put it under Using a MBP

  • 15" i7 Macbook Pro from early 2011.takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get

    Hello All,
    I have a 15" i7 Macbook Pro from early 2011. The past few weeks, it has been getting increasingly difficult to get on my computer. It takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get to the dark gray log-in screen. Even when I finally get logged in to start working, thinking it would be okay now, it shuts down randomly.
    I've ruled out the possibility of a software problem because I've just done a clean re-install of Mac OS X Mavericks on my computer just yesterday.
    I did upgrade the RAM recently, about a month and a half ago, from 4GB to 16GB, I went to the apple store four days after that upgrade to have them do a hardware test, and clean the inside of my laptop, which helped with previous heat issues. When they did the hardware test, the hardware was all registered as fine from their system.
    I've tried resetting the SMC, PRAM, and doing the internet recovery hardware test, but to no avail. I thought I could at least find out what parts needed to be replaced from the hardware test but it seems that when the hardware test is almost finished, the computer just shuts down, So I am unable to see the results.
    My computer is also having battery issues, under battery condition, it says "replace now," parts have been ordered, waiting for arrival. But if the battery health is low, it should still boot up fine, it would just hold a significantly less charge.
    Could this be a hard drive issue?
    Has anyone had similar symptoms and how was it resolved?
    Does anyone know what I can do to alleviate this issue?
    I haven't had time to take it to Apple because I'm currently taking a 21 credit semester academically. I'm an art and design student so my computer is basically the bane of my existence. Help! Any constructive advice is welcomed!
    Thank you so much for your input!
    -Christina C.

    Problem description:
    The Hard Disk is failing.
    EtreCheck version: 2.0.11 (98)
    Report generated November 4, 2014 at 7:59:28 AM EST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      16 GB RAM Upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      8 GB DDR3 1600 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 0:3:43
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      HDV4 (disk0s2) /  [Startup]: 749.30 GB (712.10 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.avast.userinit.plist Support
    Launch Daemons: ℹ️
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.avast.init.plist Support
      [loaded] com.avast.uninstall.plist Support
      [loaded] com.avast.update.plist Support
      [invalid?] com.perion.searchprotectd.plist Support
    User Launch Agents: ℹ️
      [invalid?] com.avast.home.userinit.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [invalid?] com.jdibackup.ZipCloud.autostart.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      AdobePDFViewer: Version: 10.1.1 Support
      QuickTime Plugin: Version: 7.7.3
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
      Default Browser: Version: 537 - SDK 10.9
    User Internet Plug-ins: ℹ️
      TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
      Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
      Avast Online Security
      Trovi Search for Safari
    3rd Party Preference Panes: ℹ️
      None
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          16% mds
          7% WindowServer
          1% loginwindow
          1% fontd
          1% com.avast.daemon
    Top Processes by Memory: ℹ️
      120 MB com.avast.daemon
      86 MB Google Chrome
      52 MB Finder
      52 MB WindowServer
      41 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      13.45 GB Free RAM
      1.34 GB Active RAM
      944 MB Inactive RAM
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      1.11 GB Page-ins
      0 B Page-outs

  • TS4268 I upgraded from the 4s to the 5s on Tuesday and requested my O2 number be carried over to my new EE contract. Everything has been carried over fine but i have been unable to switch on Imessage and Facetime, Error message shows 'Waiting for Activati

    I upgraded from the 4s to the 5s on Tuesday and requested my O2 number be carried over to my new EE contract. Everything has been carried over fine but i have been unable to switch on Imessage and Facetime, Error message shows 'Waiting for Activation' I've done the the resets and followed the instructions from the Apple Help page but still can't get it to switch on??

    If you say you have done everything in this article: http://support.apple.com/kb/ts4268, then you should probably contact your carrier for their advice.

  • When i try to watch any movie or songs on youtube is s show me this error some plugins required by this page have been blocked for your protection

    when i try to watch any movie or songs on youtube is s show me this error
    some plugins required by this page have been blocked for your protection
    and when i check fire fox ads -on it show me shockwave flash 10.3 r183 disable and i m unable to unable it how i can unable it? plz send me suggestion on [email protected] thx
    i need to unable 10.3 r183 plug from ads-on but its disable and no button to unable it

    See also http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html
    You can find the last Firefox 3.6.x release in all languages and for all Operating Systems here:
    *Firefox 3.6: http://www.mozilla.org/en-US/firefox/all-older.html

  • HT4061 I have an iphone  5s, does not boot, blinking white screen with black logo, when trying itunes restore from mac and pc, error code 4013 which is usb error, any ideas?

    I have an iphone  5s, does not boot, blinking white screen with black logo, when trying itunes restore from mac and pc, error code 4013 which is usb error, any ideas?  Does a totally dead battery have that effect?  I have had it plugged in to a computer overnight, but maybe does not charge when totally dead?
    Please help, thanks in advance all1

    Hi eggroll77,
    Welcome to Apple Support Communities.
    That alert codes does suggest there is a USB related issue. If you haven’t already, try the troubleshooting suggestions in the article linked below.
    iOS: Restore errors 4005, 4013, and 4014
    I hope this helps.
    -Jason

  • Does anyone know what this error code means?My itunes will not open, no matter how many times i downlaod and restore it??? "The procedure entry point xmlITexTextReaderName could not be located in the dynamic link library libxml2.dlll."

    Does anyone know what this error code means?My itunes will not even open, no matter how many times i downlaod and restore it??? "The procedure entry point xmlITexTextReaderName could not be located in the dynamic link library libxml2.dlll." Please let me know if your know anything! It is greatly apprecitated!

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more.  Itunes starts but before anything loads a

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