BLUE SCREEN Toshiba satelite laptop computerC855D S5110

Hello,
Im new to this forum, and I hope somebody can please HELP me. Since I upgraded my Toshiba satellite C855D-S5110 laptop to 8.1 it was slow, freezing and crashing, and @ times mouse would move but my screen was frozen, so I finally had it, and decided to back everything up and do a system restore, actually I first attempted a refresh, but I received a message it was unable to do refresh, I don't remember reason, so I did a whole restore, I have the backup restore cds I created when I purchased my computer in APRIL. I have done everything exactly as they have told me, I have 3 cds. I inserted the first CD as instructed, my drive opened and said insert next disc I did that then, it seemed to start to work, but then my computer shut off and nothing happened, I restarted my computer and now Im stuck with this BLUE screen...IT SAYS RECOVERY...OUR PC NEEDS TO be repaired.... required device not accessible...error code0xc000000f...press enter to try again....you need to use the recovery tools on recovery media(that would be wonderful if when I inserted disk something actually happened) press f8 for startup settings and so on, the only place I am able to get to other than this Blue screen is InsydeH20-SETUP UTILITY...i HAVE READ EVERYTHING and attempted everything I could find to try I have shut everything off unplugged everything removed my battery, I have restarted hitting f8 and f12,0 key, and any other key I seen someone else try I must have shut it down and restarted it 100 times, bc i read someone say it may take several tries ..I have literally been working on this all day...PLEASE I HOPE SOMEONE CAN HELP!!!!!!!!! THANK YOU

It's possible that there's a hardware failure of some sort that would require servicing. You might want to call customer support at (800) 457-7777.
- Peter

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Track 11, start time 42:25:28
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Track 15, start time 57:58:62
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System Directory C:\WINDOWS\system32
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Hi roberto-
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This question was solved.
View Solution.

@Telis13
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Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

GE60 | Blue screen | It is getting regularly :(

Hi All,
1,5 month ago, I`ve bought MSI GE60 OND and first days of this new(!?) laptop I was having blue screen that makes Laptop restart on win8 (because of some RAM issues, I guess?).
I disregard and installed a brand new SSD and installed win7 iof embedded win8. After a while this blue screen issue repeated especially while watching videos from YouTube. Frankly, never happened while playing StarcraftII, which is heavy hardening game for laptops
Below is what I got, after having Blue Screen > Restart Laptop
Problem signature:
Problem Event Name:   BlueScreen
OS Version:   6.1.7601.2.1.0.256.1
Locale ID:   1033
Additional information about the problem:
BCCode:   124
BCP1:   0000000000000000
BCP2:   FFFFFA800980D028
BCP3:   00000000FE200000
BCP4:   0000000000021136
OS Version:   6_1_7601
Service Pack:   1_0
Product:   256_1
Files that help describe the problem:
C:\Windows\Minidump\070513-8330-01.dmp ---------------------> I`ve found this file, if needed I can provide
C:\Users\ss\AppData\Local\Temp\WER-11746-0.sysdata.xml ------> I couldn`t find this file
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Any idea?
I can provide any-other system details if you ask

Nope, still having this issue.
Quote from: darkhawk on 06-July-13, 09:14:43
... and the cleaner program. Use the 'cleaner program' to remove the installed drivers, reboot, then install the new drivers, reboot again and hopefully that fixes the problem.
What is this `cleaner` program? Could you please give an example to download & install it?
Quote from: Svet on 06-July-13, 03:49:30
leave it for longer period to test, at least to pass 20 times. {SS}Passed{/SS}
BSOD could be from poor Killer network driver,
you can install latest drivers:
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GE60 | Blue screen | It is getting regularly !!! damn

Hi All,
9 month ago, I`ve bought MSI GE60 OND and first days of this new(!?) laptop I was having blue screen that makes Laptop restart on win8 (at first thought that because of some RAM issues, I guess?).
I disregard and installed a brand new SSD and installed win7 iof embedded win8. After a while this blue screen issue repeated especially while watching videos from YouTube and playing StarCraftII.
-I`m using the latest NVIDIA drivers and downloaded cleaner program `Killer_Wireless_E220x_6_1_0_395_Win7_64bit` and executed. After restarts, I installed `KillerSuite_v2_1.0.25.1224_Win7_Win8`. Still having issue.
-Prime95 and memtest86 didnt detected any issue. I tested for 7 hrs. and All passed.
Below is what I got, after having Blue Screen > Restart Laptop
http://tinypic.com/r/199jm0/5
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800980D028
BCP3: 00000000FE200000
BCP4: 0000000000021136
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\070513-8330-01.dmp ---------------------> I`ve found this file, if needed I can provide
C:\Users\ss\AppData\Local\Temp\WER-11746-0.sysdata.xml ------> I couldn`t find this file
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Any idea? problem is video card or notebook's charger?
I can provide any-other system details if you ask

Quote from: Tripredacus on 20-February-14, 03:52:41
Did you ever upload that dump file?
Sorry, didn't get it when you say uploading dump file? You mean, I should upload into here, Forum for investigation?
Well, I couldn't answer from here/MSI Forum and just sent my laptop to MSI Support Team in Poland with UPS. Raised a ticket for my issue.
1. Having regularly BSOD while watching YouTube and/or playing Starcraft II
2. It is not possible to adjust Laptop Screen Brightness with using FN key combinations. (FN + Up/Down Arrow)

Persistent blue screen of death problems on Toshiba laptop pc; need help

hey, guys,
I was hoping you could help me out here. I have been experiencing persistent blue screen of death problems on my Toshiba laptop since December 21 of 2014. The first two times I started having theses persistent issues, I downloaded a bunch of redundant programs and games onto my computer, some of which were virus infected. I had these programs on my computer for a while before my laptop was taken in for repairs. I eventually uninstalled some unnecesssary programs from my pc, hoping it would have fixed these issues, even tried windows update. I didn't have a clue that my problems were due to virus infections/malware until the two most recent times my computer was taken in for repairs; I had always been thinking it was a defective driver. My laptop has already been in for repairs at least twice due to these perpetual BSOD problems; I had Norton Internet Security installed on my pc before the Geek Squad team (who repaired my computer and found 312 traces of malware in my system during the virus test; I was told by them that I had mistakenly downloaded infected web browsers onto my pc) switched me to Webroot SecureAnywhere (they said it was better at detecting viruses/malware than my NIS), but even after my pc has been through repairs twice in a row, I am still experiencing blue screens (this only seems to have happened once each week, and on one occasion, I went through almost two weeks without it occurring). I am pretty sure, that I haven't downloaded anything onto my computer infected with viruses/malware (each of the scans done by my Webroot antivirus have found nothing), I have only a few games/apps installed on my pc, and what I downloaded all came from Microsoft's official website. I can't afford to be wasting any more money on repairs, and I am desperately searching for any possible way to fix this myself. Any help would be appreciated. I have a copy of two of the memory dumps from my most recent crashes (I also have the dump reports from my most recent crashes dating back to March 6; I got these from an app from NirSort called Blue Screen View, if you need those) I also have my system specs:
http://1drv.ms/1I6AsaE
http://1drv.ms/1Qdsb7T
Note that many of these earler dump reports (the ones from March) came from viruses. The ones from most recently as last month, I am not sure about.
Attachments:
POPCHOCK-PC.txt ‏149 KB

Satellite C75D-B7300 (PSCLEU-009004)
Thrashing about this way gets us nowhere.
Best to restore the hard disk to its original out-of-the-box contents.
Settings > Change PC settings > Update and recovery tab > Recovery tab > Remove everything and reinstall Windows
Use the freshly restored machine for a day or so before any installations of hardware, software, or updates of any kind. If you get no crashes, the problem is not likely due to hardware.
Then add updates and other things slowly, keeping track of them. If you get crashes after that, give us the corresponding dmp files.
-Jerry

Blue screen of death after ram upgrade on a Toshiba Satellite C655 laptop

I ordered an upgrade for a Toshiba Satellite C655(PSC08U-02D037) running Windows 7 Home Premium 64bit. I've trying for a month to get this to work consistently. When I first installed it, it worked fine for the first few days, but then after that I kept getting an error that would pop up "Display has Stopped Responding And Recovered" and the screen would flicker turn to black for a second. It didn't happen a lot at first, but then it got progressively worse to the point that it would crash my browsers, and sometimes when I tried to play certain videos, I would get the blue screen of death, and then the computer would have to restart.
I updated my bios, graphics drivers, I checked to see if maybe I failed to install it properly and reinstalled it, no avail. Finally I just took the ram out, and then I stopped having these issues. Which leads me to believe that it may have something to do with the memory upgrade. I ran the scanner as suggested when I was looking to upgrade, and what was recommended was a ( System 2gb DDR3-1600 Sodimm 1.35v CL11 ) ram stick part number CT6316802, which is the one I ended up ordering. I'm not sure what else to do but assume that what I ordered is either defective or just doesn't work with my laptop.

Hi jinjoe,
I am sorry for the issues you are experiencing with your upgrade. How is this memory installed? Is it just one module or did you purchase two? Did you install it with any exisitng RAM? If you have two modules have you tried installing one module at a time? This would help us determine if the issue is with one defective memory module or both causing the issue.

BLUE SCREEN Toshiba satelite laptop computerC855D S5110

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