Blue Screen When using Magic Bullet Instant HD in Premiere Pro CC

When using Adobe Premiere Pro CC, using Magic Bullet Instant HD to convert a 720p video to a 1080p. The system will blue screen and the problem dll file seems to be hal.dll.
What is the cause of this?
and how to fix it?
System Specs:
OS: Win 7 Ultimate 64 bit
CPU: i7 3770k 3.5 Ghz
RAM: 16 GB
GRAPHICS: AMD Radeon HD 7700
MOTHERBOARD: ASRock Z77 Extreme6
STORAGE: 1 TB local disk, 3 2TB Expanded driver attached to 3.0 port
Wireless mouse and keyboard

Hi Kris,
I have checked all the three dumps, they all showed the same bugcheck 124.
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8010821028, be200000, 21136}
Probably caused by : GenuineIntel
Followup: MachineOwner
6: kd> !analyze -v
* Bugcheck Analysis *
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8010821028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000021136, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: Adobe Premiere
CURRENT_IRQL: f
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
STACK_TEXT:
fffff880`0350ab58 fffff800`03413a3b : 00000000`00000124 00000000`00000000 fffffa80`10821028 00000000`be200000 : nt!KeBugCheckEx
fffff880`0350ab60 fffff800`035d6463 : 00000000`00000001 fffffa80`10817950 00000000`00000000 fffffa80`108179a0 : hal!HalBugCheckSystem+0x1e3
fffff880`0350aba0 fffff800`03413700 : 00000000`00000728 fffffa80`10817950 fffff880`0350af30 fffff880`0350af00 : nt!WheaReportHwError+0x263
fffff880`0350ac00 fffff800`03413052 : fffffa80`10817950 fffff880`0350af30 fffffa80`10817950 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`0350ad50 fffff800`03412f0d : 00000000`00000008 00000000`00000001 fffff880`0350afb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`0350ad90 fffff800`03406e88 : 000007ff`fda7f140 00000000`00000b40 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`0350adc0 fffff800`034be4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`0350adf0 fffff800`034be313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`0350af30 00000000`0352f2c9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`36c0cdd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x352f2c9
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION:
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x124_genuineintel_processor_cache
FAILURE_ID_HASH: {270f58cb-a20a-a72d-6d81-eb8c82f01f7a}
Followup: MachineOwner
Information for Bugcheck 124:
Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR.
Bugcheck 124, This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
Which is probably caused by "GenuineIntel". Make sure we have updated the BIOS drivers, take a check with the hardware tool provided by the manufacturer, or you may take a check with them.
Best regards
Michael Shao
TechNet Community Support

Similar Messages

Blue screen when using 2 memory modules !!

Hi,
When I use two memory modules (installed on bank 1 and 2), windows xp fails to install randomly (sometimes at the beginning, sometimes even after a rebooting...) and generates a blue screen of death... !
However, they are correctly visible at boot time.
But when I use only one module, it works fine (I tried with the first and the second module separately). These modules are strictly the same.
What should I do now ?
Just a remark : my FSB is at 100 Mhz. Is it normal ? (newbie question)
Thanks
David
Here is my configuration :
Athlon XP 2600+
2x512 Mb DDR PC2700 (MDT)
120 Gb UDMA6 IDE master on IDE1
80 Gb UDMA5 IDE slave on IDE1
DVD UDMA2 IDE master on IDE2
Firewire disabled
RAID activated (but not used so far)
LAN and Audio enabled

I think 300 watts is a way too SMALL for what your trying to run. Check your label on the power supply and see what your 3.3 volt and 5 volt supply amperage is. Anything less than 200 watts combined or about 28amps on 3.3 and 35 amps on the 5volt is going to give you grief. You need a bigger power supply. Recommend Antec or Enermax as the solution. Antec SL350 or higher.
Newegg has good prices and great service
Antec Power Supplies

Black line appearing when using Magic Bullet

I have installed the latest Magic Bullet suite and it all works fine within Premiere, except when I apply a Look. In the Looks Builder the image looks fine. However, when I go back to Premiere a black line appears on the left hand side of the image. In the Effects Control if I click on 'Motion' or the effect itself, 'Looks', then the black line disappears, but it then reappears when I click off or try and render the image. It is unclear whether the error is in Premiere or with Magic Bullet. I am working with HDV widescreen footage. Any advice would be greatly appreciated.

Make sure that the properties for LooksBuilder.exe are set to run in Windows XP (Service Pack 2) compatibility mode. It may help. If not, provide a lot more details and start with the 16 questions at the end of the included Wiki link:
Some suggestions

Blue screen when attempting to use the dedicated video card

I keep getting a blue screen when attempting to use the dedicated video card.
I managed to install the AMD driver for it but without the other components like the Catalyst Control Center as it blue screened on startup when attempting to load the Catalyst Control Center.
The OS loads fine. Any applications that don't use the dedicated video card runs fine. All other drivers install fine as well.
Applications like games and Photoshop that switch to the dedicated video card on startup automatically crashes, the OS freezes then a blue screen appears.
What could be causing the problem? This problem just recently appeared. Two weeks ago.

boogs wrote:
I tried installing the drivers for my laptop from HP's support site. Still the same result.
This problem only appeared a few weeks ago. Before that, the same drivers from the HP site installed and functioned normally.
Could this be a problem with the graphics card itself?
Note sure but if we can know the system P/N others can look to see what drivers it has for the graphics to know what is there.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

I just updated to new final cut pro x 10.1.1 and i am also on mavericks so but on my editing timeline i was trying to color grade using magic bullet looks but i am having problem with it. when it comes back to tcp x it's black.

I just updated to the new final cut pro x 10.1.1 and i am also on mavericks so but on my editing timeline i was trying to color grade using magic bullet looks but i am having problem with it. When i send a sample to MBL and color grade it , it comes back to final cut pro x all black even after render. By the way on the MBL i am using the GPU rendering, I used before like 4months ago and it was fine. And i don't like to use the CPU because it very slow.

What is the frame rate of the project? At what frame rate was the media recorded? What frame size?
What are the audio settings?
What are the specs of the machine, in particular how much RAM, how is the hard drive connected, etc.?
If possible, post screenshots of the inspector for the project.
It could be related to the audio frequency?

When ever i try to use magic bullet looks it says that it could not complete the command because of a problem with the filter module interface what do i do to fix that please help

i dont know what the problem is everything else works my photoshop runs really well its just when i try to use magic bullet looks then it gives me the error message

Contact Red Giant and see if they have an update to the plugin that fixes the bugs in the plugin that are preventing it from working correctly.

Computer Blue Screen when VXI chassis is shutdown Using NI VXI-8360T MXI-VXI and PCIe8362 controllers

Problem Description :
Using NI VXI-8360T MXI-VXI and PCIe8362 controllers.
The software I have is Measurement and Automation Explorer version 5.5.0f0 Problem:
We have had both controllers set up and working together to include running other VXI instruments using the MXI bus. The problem we are having is that when the VXI chassis is shutdown, it causes the computer (that has the PCIe8362 card in it and connected to the VXI card bus) to experience a blue screen of death.
With our older 777178-01 VXI-MXI-2 configuration, our computer does not experience the blue screen when shutting down the VXI chassis while the computer is still on. Do you have information or past issues with the computer experiencing a blue screen due to VXI chassis shutdown?
NI Software : Other version
NI Hardware : VXI/VME/MXI device VXI-8360T
Driver Version :
OS :
Windows 7

Are you using NI-VXI 3.8.1 (or later) and supported hardware for VPO (variable power on) support?
http://digital.ni.com/public.nsf/allkb/6B1F05BB5C0E321186257950007424B2
I think you need to "warn" the hardware/driver you're going to turn the chassis off, either via MAX or a programatic call. Sorry I can't give any more specific help, but I've only heard about this and haven't ever done it myself.
- Robert

Blue screen when unplugging phone charger from USB

My HTC Droid incredible 2 causes windows 7 crash (blue screen) when I unplug charger cable from desktop USB port. It does not matter whether I have unplugged the phone from charger BEFORE unplugging the charger cable from the USB port. Has anyone else had this issue & resolved it?

On your lower right hand corner is an icon that is used to disconnect your usb devices safely.
simply click on it then select the device you want to remove, the computer will say "Device is safe to remove" then unplug the usb cable from the computer.
Additionally try another usb port on your computer and see if that corrects the problem.
Another thing to do is before you hook the phone up again do a system shut down and restart. Then plug in the phone. This may load your usb drivers correctly or the system will repair them.
Good Luck

Windows Blue Screen - when trying to re-sync an IPOD after doing 5 R's

My windows based Itunes failed to recognize my ipod, so I trouble shooted and finally ended up doing the 5 R's.
This resulted in a "Blank Ipod" (after restore).
I was able to successfully get Itunes to recognize my ipod after the restore. That is when a "major problem" occurred.
When my 37 gigs of MP3s on my PC attempt to automatically update onto my "blank ipod", my system crashes giving me the dreaded windows BLUE SCREEN! The error messgae indicates that a physical memory dump occurred and the system shuts down.
I figure it has something to do with all of those gigs trying to update onto the ipod. SO, I start to manually transfer (drag and drop) about 100 mp3s at a time onto the ipod within itunes. It still crashed after the 3rd batch of 100 mp3s.
Has anyone experienced this? Does it have anything to do with Mirosoft's newest IE vunerability? I use Firefox usually, but sometimes HAVE to use IE. What can I do?
This really *****.
thanks for your help.
Zeppy
Dell Dimension Windows XP

hi zeppy!
hmmmmmm. a 0x7E? that's not the most commonly reported BSOD code here.
but the MS KB seemed to have at least one clue for us.
(1) sometimes people can get blue screens when they plug in an ipod if their FireWire, USB, or dock has gone bad. i see from that STOP message resource that the 0x7E can be associated with dodgy USB.
by way of tracking down that possibility, do you still get the BSOD if you connect to a different port? (or, if you've got a dock, connect directly to a port instead?)
(2) on general principles, we'd better check for malware. download fresh definitions and run vigorous virus and spyware scans. if your security software providers offer online scans, run those as well. (they can sometimes pick up an infection in cases where the security software on the PC has been compromised.)
(3) especially if you've recently installed any new hardware on your PC, head into Device Manager to check to see if there's any alert/warning messages showing up next to any of your devices. if you see any, what do they say?
(4) let's also let's also capture a minidump of the crash and send it to the Discussions Hosts, so they can throw it over the fence for the Apple engineers to analyze.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
And then send it to a Discussions Host. It doesn't hurt to put the URL to this discussion thread, so that whoever gets it has some context. Also give as much information about the context of the crash (in the email) as you can.
love, b

Computer goes to blue screen when ipod plugged in.

I have tried all angles on this and still haven't been able to figure out. Can somebody please offer some new knowledge? I have tried some older suggestions awithout resolution. Here is what is happening using Windows 7/lastest updated itunes and ipod 80g classic:
My ipod was completely erased after trying to update through itunes as i normally do. Now when i plug ipod into the itunes, it will not be recognized in the left column and after about 3 minutes my entire computer will go to blue screen and reboot itself. I have tried restoring, checked diagnostics on ipod. I think I may need some more info on opening itunes in safe mode and beginning from there, however I'm open for any other suggestions/links. Thank You

First off, have you made sure your Windows OS is up to date with all the latest patches and updates? Have you also checked with your PC's manufacturer (such as Dell, Toshiba, etc) to make sure you have all the latest drivers, firmware and BIOS installed?
Does the PC ever blue screen when the iPod is NOT connected?
B-rock

Blue screen when powering off

I recently purcahsed a one year old Lenovo 3000, it had Windows XP installed and I upgraded this to Windows Vista with no problems. I then renamed the laptop and deleted the previous owners user files and that's when I had a problem. When I power down the laptop I get a Blue Screen saying something about a dump and saying it was doing something to protect my PC ? I found some kind of fault finding log and it mentioned something about the pc's name and also something about being unable to access a certain user file. I changed the computer name back to the original one and unerased the original user file but I still get the Blue Screen when powering down.
Is it possible to get a replacement software DVD that will get me back to square one please, thanks for any help. Dan McLean in Port Glasgow.

This really sounds like shoddy drivers combined with an IRQ conflict.
I suggest you post your IRQ's from System Info, for example:
IRQ 0   System timer   OK
IRQ 1   Standard 101/102-Key or Microsoft Natural PS/2 Keyboard   OK
IRQ 4   Communications Port (COM1)   OK
IRQ 5   WinFast TV2000 XP WDM Audio Capture   OK
IRQ 6   Standard floppy disk controller   OK
IRQ 8   System CMOS/real time clock   OK
IRQ 9   Microsoft ACPI-Compliant System   OK
IRQ 11   NVIDIA nForce PCI System Management   OK
IRQ 12   Logitech-compatible Mouse PS/2   OK
IRQ 13   Numeric data processor   OK
IRQ 14   Primary IDE Channel   OK
IRQ 15   Secondary IDE Channel   OK
IRQ 16   RADEON X800 XT Platinum Edition   OK
IRQ 17   WinFast TV2000 XP WDM Video Capture   OK
IRQ 18   Creative SB Live! series   OK
IRQ 20   NVIDIA Network Bus Enumerator   OK
IRQ 21   Standard OpenHCD USB Host Controller   OK
IRQ 22   Standard OpenHCD USB Host Controller   OK
IRQ 23   Standard Enhanced PCI to USB Host Controller   OK
Also, as you intend to DL and install the nVidia Drivers make sure you get the sound drivers from Realtek Downloads too.
What Drivers are you using for the AIW?
Take all the Driver CD's and make pretty Christmas tree ornaments out of them
~Edit~ I just looked at the stop error again and realized I misread, then I saw Supershanks post My initial suspicion is likely to be wrong, but it's worthe a look anyway.

Blue Screen when burning a DVD

When I try to burn a DVD the systems crash with a blue screen when "compiling media" is at 95%. Windows returns a post error "PX Engine has stopped working properly". I have followed all steps in both pages http://forums.adobe.com/thread/415318?tstart=30 and http://helpx.adobe.com/premiere-elements/kb/troubleshoot-system-errors-freezes-burning.htm l. The PX Engine is installed by Premiere and I also tried to install an update of PX Engine as instructed by Microsoft Help. Any help? I have a Windows 7 Home Premium 64bit SP1 on Dell XPS (Intel i7, 8 GB RAM, 250+ GB free hd space).

A BSOD is a very serious matter. It is most often caused by hardware, or low-leve drivers interfacing with the OS. This ARTICLE goes into much more detail. It also provides links to tools, that might be very helpful.
I would start looking for:
Heat (DVD burning, like Rendering and Export, is very intensive)
RAM (DVD burning might well be using RAM that sits unused by most other operations)
PSU (DVD burning requires more power, as the HDD's and multi-drive are all very active)
Good luck,
Hunt

I am not able to use Magic Bullet Looks with the After Effects trial

Jeff,
I am having troubles with downloading a trial. I am currently trying to find ways to edit videos using Magic Bullet Looks. I have found many ways, but when I go to download the Magic Bullet looks, it says After Effects cs6. For some reason it does not install even though I have the trial version of After Effects. So when I open After Effects, and go to the effects tab, it does not show up. I have looked on tutorials and many other ways.
I also tried downloading the trial of After Effects at, http://prodesigntools.com/adobe-cs6-direct-download-links.htmlrfer
Please Help,
- jhsurfer

If you're having difficulty installing or using Magic Bullet Looks, then I recommend asking the folks who make that plug-in, Red Giant:
http://www.redgiant.com/products/all/magic-bullet-looks/

Problam with magic bullet instant hd advance

after i changed my sd video to 1080p and added magic bullet instant hd advance i set it so that it renders in h.264 codecs but every time i tryed i got this message.

The H.264 format only permits a limited, constrained set of frame sizes. In After Effects CS4, these constraints were communicated in the Comments field of the H.264 Export Settings dialog box, and you must follow those instructions or else get the error message that you got.
In After Effects CS5, if your settings don't match one of the sets of settings allowed by the H.264 specification, then a warning icon in the Output Module Settings dialog box appears, and After Effects tells you what it's going to do to make the video fit.
The F4V format (which contains video encoded using H.264) has a different set of constrained sizes, including the 1920x1080 size that you're looking for. And other formats (like QuickTime) aren't constrained in this way at all. So, you might have better success choosing a different output format, if you need that output frame size.

Rendering with magic bullet instant hd advance

i'm trying to change the video resolution on my sd videos to 1080p hd.
what is the best way to do so to get the best results??
the quailty on my sd videos are good.I just wanna make them 1080p and if possiable make the quailty even bettter with magic bullet instant hd advance.

You can't spin hay into gold, so have realistic expectations of what a plug-in can do.
The Red Giant website has a few before and after clips. (But keep in mind, these are best case scenarios) I have had mixed results with Instant HD. It's not a miracle Easy Button.
Here's something I've wanted to test: capture video with a Blackmagic/AJA board and an upscaling DVD player (like a PS3), using 1080i and analog component connection. PS3 has one of the best consumer hardware upscalers available. Hmmmm... maybe I'll try it this weekend. I'll post my results

Blue Screen When using Magic Bullet Instant HD in Premiere Pro CC

Similar Messages

Maybe you are looking for