Blue tooth adapter not working, is it built in or not?

Thanks so much Paul_Tikkanen ,  Really appreciate your taking time to help me.  Much appreciation!  Anyway you answered my question on Bluetooth that it was not a feature that came with product at that time of purchase.  And the suggestion was helpful though I was aware of ability to purchase an external one and I was reading somewhere on HP support site that it had to be an HP product!  So you  helped me saying and verifying that any good brand of them would work and even gave me a link.  Shame on HP for hiding fact that this computer did not have BT.  It should have been volunteered on spec sheet.  That would have saved me all this time.  Anyway the reason I came to forum to try finding internal Bluetooth capability was i didn't want to have a USB slot (usb 2) taken up as I have a logitech mouse USB dongle already taking one slot ( usb 2).  That leaves only 2 slots left (usb 3) One where I plug in external drive and camera, etc in the second one .  Also didn't want an external 3.0 hub to carrry around.  Anyway thanks on that issue.  I will have to get an external one now that you verified the fact one is not built in.  On the web cam issue, how can I get help on this to verify that it is phisically broken and laptop needs to be shipped back to HP?  and how would I do that?  Contacting HP without signing up for service and paying just to speak to them about it?  Can you help me with that info if you work for HP?   Thanks again for all your help.  Have a Great day!   Frank H

I have a HP Pavilion dv6 computer where the built in webcam use to work but recently does not.  Looked up solution online and arrived at  a site that said the webcam may be broken or disconnected and that I had to send back to HP for repair.  I could buy an external one but I'd like the built in one to work as there is nothing extra to carry around.  How can I verify and fix this?  HP wants to charge just to speak with someone live.  That is crazy since it's just a question on how to send back to HP for repair and find out cost.  I just need to verify if hadware disconnected or not.  How can I contact HP to fix without signing up and being charged just to speak to them?  Thanks, Frank H.

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