Blue tooth will not stream

I got a New LG G3 on the 18th of November. It never streamed via Bluetooth properly. it randomly stops playing or crackles or disconnects. I contacted Verizon tech support..The first thing was to give me Number to Lg.. Well it is like this , the phone is just over a month old. Why will yall not replace it. It has never been dropped in any way..It is in an Outer box. From the time I bought it.. I have read many forms on the BLUETOOTH PROBLEMS WITH THE LG G3 ... ONLY WITH VERIZON.. I could send it in BUT I WILL NOT HAVE A PHONE..I ASK FOR HELP..I HAVE 2 LG G2 NO PROBLEMS . I ALREADY HAD THE NUMBER TO LG.. THIS PROBLEM IS WITH EVERY Bluetooth device connect this phone with. Verizon make a stand.. Replace my phone..This os a note from Mr.Smith in Prattville Al.

Cbsmith1980,
We certainly want you to have a phone that works in every way! What software version is your phone currently on http://vz.to/1BUiVgW? What previous troubleshooting steps did you take?
SandyS_VZW
Follow us on Twitter @VZWSupport

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