Bluetooth: 8310 won't complete pairing with hands-free kit in 2006 X-type Jaguar

My new 8310, v4.2.2.181 (Platform 2.5.0.35), recognises the hands-free kit in our 2006 Jaguar X-type ("Jaguar" shows on the Bluetooth paired devices screen), but the pairing won't complete through to connection.  Our dealer has confirmed that other phones will.  The Jag website confirms full compatibility with the 8310 to v4.2.2.146 (Platform 2.5.0.16), also "Latest Tested Version".  I'm asking Jaguar what the latter is.  But is there anything simple that I'm getting wrong here?  I've read the trouble-shooting pages in the manuals for the 8310 and the car, have tried disabling the encryption, and changed the "trust" option to Yes.  No result so far: help!   

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