Bluetooth disconnects on macbook pro retina

Hello all- Have a problem that's driving me crazy. I've got a Jambox bluetooth speaker as well as an Apple wireless keyboard and mouse. Starting today, while playing music to the speaker, the bluetooth on the MBPr craps out for a few seconds. This happens every 2-3 minutes. Pretty irritating. Any ideas what's going? Never had a problem before today? Do youy think the Bluetooth chip might be going bad?
thanks,
Chris

Hey Christopher Allbritton,
Thanks for the question. I understand you are experiencing issues with Bluetooth on your MacBook Pro. The following resource may provide a solution. One step that stands out is resetting the PRAM/NVRAM:
9. Restart your computer
Sometimes a simple restart of your Mac is all it takes to get things running smoothly again. You may also want to try resetting your computer's PRAM and NVRAM.
Bluetooth Quick Assist
http://support.apple.com/kb/ht1153
Thanks,
Matt M.

Similar Messages

Bluetooth disabled on MacBook Pro Retina 13-inch early 2015

My new (3 weeks now) MacBook Pro 13 inch will randomly decide that bluetooth is not available. I can restore functionality with an SMC controller reset. Anyone else having this problem? Just trying to figure out if it's software or if I have a bad bluetooth module.
Thanks.

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

Bluetooth Not Working / Macbook Pro Retina / Late 2013

Bluetooth suddenly not working on my Macbook. Definitley not the mouse (work's perfectly on another machine).
PRAM reset and still nothing. Any solutions please?!

That usually fixes the missing BT problem. I think, at this point, I would take it in for diagnosis.
Barry

MacBook Pro Retina 13" Late 2012 bluetooth problem! Disconnect 4-5 x per Day

Hello, i have a Problem. My MacBook Pro Retina Late 2012 disconnect 4-5 per Day the mouse per bluetooth. The batteries are new. What is it?

Hello ThEoNeGeN,
It can certainly get frustrating when a Bluetooth device repeatedly disconnects. I recommend following the steps in the section titled "Top troubleshooting tips" in the following article for an issue like the one you described:
Bluetooth Quick Assist
http://support.apple.com/kb/ht1153
Thank you for using Apple Support Communities.
Best,
Sheila M.

Macbook Pro Retina 15, Stop bluetooth device during file I/O on Bootcamp Windows7

Hi.
My Macbook pro Retina 15, Stop magic mouse & apple bluetooth keyboard during some file copy local folder or usb storege or nas on bootcamp windows7 pro 64bit.
I called apple korea. but they don't have answers. also It base on bootcamp windows, they can't support me
It only occure on my macbook pro retina on bootcamp. only bluetooth devices not own keyboard or touchpad.
My iMac(2009late) does not problem.
Yesterday I clean setup bootcamp again, It still problem.
I just guess some bootcamp driver problem at ssd or bluethooth. Mac OS also OK.
First time I got new ratina, no problem. nothing to chaged. just update collectly.
Anybody help or same problem here?
Thanks

I should point out, this happens with/without peripherals attached.. ILOK dongle was disconnected at the time of crash. I will however check for updates..
I have found somthing interesting tho - as it's out of warranty I downloaded a fan controller and forced the fans to full speed... The MacBook played video for hours, no problems. I believe this is a overheating issue because they fans just do to turn spin fast enough without being forced... Or it could be dust?
I'm going to have Genius Bar clean it out if the will?.,.

Bluetooth cannot pair samsung s6 and macbook pro retina

Hi all,
I'm trying to pair my new samsung S6 to my 2013 macbook pro retina running yosemite. I have gone to "bluetooth preferences" and I can hit pair and the S6 receives the code to verify and it connects, but then immediately disconnects and goes to a not connected status on the MBPro. I keep receiving a "network is unavailable" message on the MBPro when I go to try again to connect it.
For troubleshooting, I have enabled file and bluetooth sharing in system pref's. I have re-started both devices. I have re-started bluetooth on both devices without a total restart. I have enabled media share on the S6 just in case it was that.
On the S6 under the bluetooth menu, it is saying it is paired up with my MBPro. On the MBPro however, it is showing a "not connected" status.
I would love to transfer photos and video from the S6 to my MBPro via the bluetooth connection. Any help would be appreciated.
Thank you,
Chris

I have the exact same issue. Furthermore, the problem extends to creating a wifi hotspot on my s6. May yosemite macbook will not recognize the network that was just created.

Can't connect iPhone 5s to macbook pro retina via bluetooth

Just downloaded Yosemite and am trying to pair my iPhone 5s to my macbook pro retina via bluetooth to take advantage of call handoff. I cannot get the pairing to work. It appears to try to connect, sends the pair code to my phone and I accept, but then fails. My phone mysteriously shows two available options for my Macbook Pro. Can't figure that out either. I tried resetting my network settings on my phone, and did a two button reset on my phone as well. Any suggestions?

I have a feeling this is a Yosemite bug (or iOS 8). I'm getting the same error message, and I also have 2 copies of my macbook air (2013) showing up on my phone (iphone 6 plus) . Bluetooth is on for both devices, its just still telling me it cant get network access even after momentarily saying its connected and giving me a pair code.
Update: Unpairing the phone and re-pairing doesn't fix anything. Still get a pair code, then it immediately disconnects.

My iPhone 5 won't connect to my macbook pro retina over bluetooth?

My iPhone 5 won't connect to my macbook pro retina over bluetooth?

Ah, sure it actually won't. I have the same problem, and I contacted Apple Support. They told me that there is an incompatability between the iphone 5 and MacBook Pro Retina such that Bluetooth pairing is not possible.
The Support Agent actually had the audacity to tell me this was part of the design of the OS on the MacBook Pro, like Windows people saying, "That's not a bug. It's a feature!!"
Personally, I think this is insane. While I was trying to tether the iphone to the MacBook Pro retina for an internet connection, there are other reasons related to file transfers for which one would want to pair the iphone 5 with the MacBook Pro retina.
I am hoping this "feature" is fixed in iOS 7, and/or in some dot release of Mac OS 10.8.
By the way, the personal hotspot feature on my Verizon iphone 5 works great either via a wifi or USB connection. There are occaisions, however, when one would 1) not have a USB cable, and/or 2) have another wifi relationship between the phone and a network that one would not want to have to "forget" in order for it not to connect to that wifi network. The Macbook will not find the iphone as a wifi hotspot if the iphone is connected to wifi in the first place. At least mine won't.
WWSJS??? What Would Steve Jobs Say???!!!
OZones

My MacBook Pro Retina's Bluetooth chipset unknown/odd login message on the login screen states Login Window Authentication Login window Name edit text has keyboard focus. In addition, the login screen is not remembering me

I have been experiencing several issues with my MacBook Pro Retina mid 2012. My MBPR is scheduled to go into the depot. However, I am wondering if anyone may be able to shed light on a few issues as this is the third "official" time my MBPR is going back for service ("one depot" trip; "one authorized" dealer; several in-store visits).
My Bluetooth is stating that the Bluetooth Chipset is Unknown (0). I also have had Bluetooth Preferences mysteriously change on me. In addition, while Bluetooth is off there are two serial modems turning on. I have turned them off, but they continue to pop up.
In addition, when I log in, my MBPR is not remembering me and my login name is not appearing on the slate-gray screen. The name and password are blank and the following message appears in the lower left hand corner. "login window authentication login window Name edit text has keyboard focus." As a side note, I am the only user. The login issue is a recent occurrence as we just totally wiped it again via a Command + R, and I don't believe I have an accessibility setting set to anything that would cause this, but wanted to check.
Should I be concerned here? Has anyone else had issues like this? I don't want to worry if I don't have to. I have had so many issues over the course of nine months. 5-6 wipes. Airport card replaced and I am about to pull my hair out if my MBPR doesn't come back worldly like clock work this time. I just can't send my days trying to get a $2300 product to work for me any longer. No idea what is wrong with it, but it is driving me insane. Cross your fingers for me and any guidance you have or thoughts would be welcomed. Thank you. EMM

A few more issues...
In Console, the following is greyed out:
User and Diagnostic reports
Com.apple.launchd.peruser.0
Com.apple.launchd.peruser.88
Com.apple.launchd.peruser.89
Com.apple.launchd.peruser.92
Com.apple.launchd.peruser.97
Com.apple.launchd.peruser.200
Com.apple.launchd.peruser.201
Com.apple.launchd.peruser.202
Com.apple.launchd.peruser.212
*[user logs are accessible]
Krb5kdc
Radius
My guest files are locked, but again I am the administrator of MBPR.
I am worried about a keystroke logged or at least, trying to rule it out.
Also:
Mdworker32(225) [and other mdworker numbers] are sandboxing; stating deny Mach-lookup
Com.apple.Powermanagement.control, etc. long attachment with those files with version: ??? (???).
Postinstall: removing applications/Microsoft Office 2011/Microsoft Outlook.app
WARNINGS in Console include:
[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 19.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction] instead.
There are a ton of other warnings. Before I go through this again, can someone tell me if this is normal (all of it -- above too); or if these are symptoms is a keystroke logger or hardware issues?
I ask because originally, when my computer went in for diagnostics (more than once), Apple stated the hardware was fine (other than Airport Card -- finally). However, if I've done 5-6 total wipes; created new users; do not have sharing set-up; have not played around in Terminal; and am up-to-date with versions -- and various issues KEEP COMING BACK -- I am left wondering if a keystroke logger would be possible here?!? I thought maybe a faulty logic board, but why would diagnostics be okay, then? Not trying to be hyperbole, just desperate.
Please help me rule keystroke logger out or at least, tell me so I know, so I can take appropriate action. If you think it could be the logic board with symptoms above, that would be a great too.
All I want to do is use the computer as intended, but I can't seem to get a real answer, so after nine months -- I am turning to the communities to see if anyone -- anyone at all -- can help. The last thing I can do is have the MBPR come back from the depot and the same thing occur. Any guidance or advice would be so gratefully appreciated.

I can't be the only one with this issue. MacBook Pro Retina Late-2013 WiFi disconnects after waking up from sleep.

Did anyone buy a MacBook Pro Retina 13" from Best Buy this Black Friday?
I'm having an issue where the WiFi disconnects after the MacBook wakes from sleep but only after a couple of minutes.
Once the WiFi disconnects, I can't reconnect to the same network and sometimes it won't find nearby networks.
I have to turn off the WiFi and wait for at least 5 seconds before turning it back on for it to auto-reconnect to my home network.
If I wait less than 5 seconds, it will continue to attempt connection to the home network but won't connect.
I've tried reformatting and deleting my network configurations as well as resetting my modem, power cycling it, etc.
I am using 2Wire Gateway modem/router from AT&T on b/g network.
I've tried connecting to a friend's network under Time Warner Cable and the same issue occurs.
I exchanged the MacBook at a Best Buy for a brand unopened one (I hope) and the same exact thing happens with this new one.
Really, I can't be the only one with this issue. Unless in a 0.00001% chance I received two defective units in a row?
Please.. does anyone have a clue why this is happening?

You're definitely not the only one. I have the same issue. I spent 6 hours over multiple days on the phone with Apple support trying a variety of things (some of which are mentioned above), and none of them worked. They finally sent me a replacement laptop. I made sure to try it periodicaly as I was moving files and installing applications to see if I ran into it again and things seemed okay at first but now I am running into the same issue and it is terribly annoying. I've got 5 other devices that connect to the same router and I've never had this issue with any of them.
My router is a Linksys E2000. I haven't tried changing the router channel but I have tried to cnnecting to other networks in the building I live in and I have run into the same issue there.

My new macbook pro retina won't connect to my iPhone 4s via bluetooth

Just bought macbook pro retina. have had iPhone 4s for two years and use it to tether my iPad to regularly no problem. however the macbook pro won't connect to the iPhone via bluetooth. it recognises it's there and a connection code is displayed, but when I enter the code it won't connect and the phone insists that I agree to 'forget this device'. how do I enable tethering so I can use the 3g signal to browse on my laptop whilst travelling please?

Only thing I could suggest would be to "Reset Network Settings" on the phone (Settings> General> Reset>) . Of course, this will forget and delete any saved Wi-Fi or network configurations, but if that's not a problem for you then, maybe worth a shot.
Although saying that, I think iCloud remembers old settings (if you are connected and sharing network configurations), so may not be a total loss.

Jaybird headphones and Macbook Pro Retina bluetooth connectivity issues

I recently purchased the Jaybird Bluebuds X Premium headphones and for awhile it would connect to my new Macbook Pro Retina 15'' via bluetooth, but now it doesn't anymore. The headphones connect just fine to my phone (iPhone 4S), and other Macbook Pros (not retina), but they do not connect to other Macbook Pro Retinas. I was wondering if this was a connectivity issue with Macbook Pro Retinas and if so how can I get around it to connect the headphones again?
Thanks

Hey there LongHorn16,
It sounds like your Bluetooth headphones aren't working with this one computer, but there is no issue with other devices that you have. I would start with these 2 steps from the following article:
Restart your computer
Sometimes a simple restart of your Mac is all it takes to get things running smoothly again. You may also want to try resetting your computer's PRAM and NVRAM.
Reset your Bluetooth device
Try turning your device off and then on again. If that doesn't resolve the issue, see if you can reset your device—refer to the documentation that came with your device for instructions.
Bluetooth Quick Assist
http://support.apple.com/kb/HT1153
If it still doesn't work, then I would next use this article to remove the device:
Bluetooth: How to Delete a Paired Device
http://support.apple.com/kb/TA27116
Then restart your computer and pair it again:
OS X Lion: Set up a Bluetooth device
http://support.apple.com/kb/PH3647
Thank you for using Apple Support Communities.
Cheers,
Sterling

Macbook Pro Retina and Older Bluetooth Keyboard Bug

I have the macbook pro retina and the older full size white bluetooth keyboard. When I wake the macbook from sleep mode, the keyboard repeats all keypress many times. Like the keys are sticky. Turning the keyboard off and on fixes this problem. I am running OS X 10.8.1.

I have the same problem with my older white Apple Wireless Extended Keyboard, which had been working fine with my 2009 iMac. But I experience the issue sporadically with my new Mac Mini. I've read reports of people resolving some BT issues by turning off "Allow Bluetooth devices to wake this computer" in the Advanced pane of the Bluetooth System Preferenes Pane.
There are also people having the issue on iOS devices using various Apple BT keyboards. No help, but interesting to note that it's happening across various devices, keyboard models, and OSs.

SBH9150 philips bluetooth headphone not detected in macbook pro retina 13"

I just purchased an SBH9150 philips bluetooth headphone. But my macbook pro retina 13" could not detect it. Anybody can help? It is perfectly working with my iphone 5.

Unpair it from your phone and then try pairing it to your Mac.
Does the Mac see any BT devices like KB or mouse?

MacBook Pro retina display - BlueTooth interferring with my WiFi conncetivity

MacBook Pro retina display about 3 years old - when I turn on BlueTooth, it interfers with my WiFi conncetivity causing the browser to freeze while navigating pages on the web

It
seems to be a proximity issue - when I am very close (same room) as the Wi-Fi
router, there is no issue. When I go into another room, the Bluetooth causes an
issue. I was told that some of the MacBook Pro's had the Bluetooth and Wi-Fi
circuitry on the same board - which they later changed. Has anyone else noticed
the 'proximity' phenomena?

Bluetooth disconnects on macbook pro retina

Similar Messages

Maybe you are looking for