Bluetooth dongle not discovering headset

My Kensington 33348 Bluetooth adapter is not discovering my new Plantronics Bluetooth headset on my Mac Pro. Headset is brand new and works fine with my phone. All you have to do to make it discoverable is literally turn it on. The 33348 dongle seems to be working with the Mac just fine too but when I try to use the discover function on the Mac It doesn't pick up the headset. I'm getting no headset icon and I don't get beyond that to enter any passkey. Any help here would be great thanks!

I contacted Kensington and the headset is not for use with computers. I thought bluetooth was a universal thing but it's the audio that is not.

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Hi, today I have bought new bluetooth dongle (4World Accesories) and I have problem to make it work. I've read wiki, posts I could google but there is no solution that could help me with my problem. Here are some outputs:
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Bus 001 Device 020: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
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bluez 5.14-1
bluez-firmware 1.2-8
bluez-hid2hci 5.14-1
bluez-libs 5.14-1
bluez-plugins 5.14-1
bluez-utils 5.14-1
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Feb 07 16:24:28 ithinksoPC systemd[1]: Unit bluetooth.service entered failed state.
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[root@ithinksoPC /]# lsmod | grep blue
[root@ithinksoPC /]#
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ath3k.ko.gz bfusb.ko.gz bpa10x.ko.gz btmrvl.ko.gz btsdio.ko.gz btusb.ko.gz dtl1_cs.ko.gz hci_vhci.ko.gz
bcm203x.ko.gz bluecard_cs.ko.gz bt3c_cs.ko.gz btmrvl_sdio.ko.gz btuart_cs.ko.gz btwilink.ko.gz hci_uart.ko.gz
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Bluetooth dongle not discovering headset

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