Bluetooth drops during music selection Lumia 800

Hi all,
On Lumia 800 while playing music via bluetooth to Play 360 speakers, I find that bluetooth disconnects when changing album. This is using Zune/X-Box Music Pass and streaming music.
To reproduce:
Switch on bluetooth
Connect to Play 360 speakers
Start Music & Videos app
Swipe to Zune page
Tap Marketplace then Music
Start streaming/playing something
Tap Back
Select something different
If there's a slight delay (fifteen seconds) before the new selection starts streaming then bluetooth disconnects.
This is really frustrating as I then have to go to settings->bluetooth->Play 360->connect every time.
Is this a fault with my phone?
Thanks
Matt
Update:
This also happens if I simply pause the music for about twenty seconds and then try to resume playback. If the stream doesn't start quickly then bluetooth disconnects.

is your play 360 plugged in, or running of the battery.
I found that happening to me and after a charge of the battery on the play 360, worked fine again.
that really is a great speaker, amazing how long it will work on one charge!

Similar Messages

  • Can't find Nokia Music on Lumia 800

    I can't find Nokia Music in the installed applications. I have gone into Marketplace to try and find but can't see it anywhere. Searching for nokia corporation not helping.
    I'm form Denmark and my Lumia 800 is unlocked.

    Hi spaceman2k1,
    Welcome to the forums and thanks for posting!
    Unless it is not available for your region yet, you can check with your local Nokia Care, Nokia Music should indeed be available in the Nokia Collection on Marketplace.
    If the application is not available there I would suggest that you reset the Lumia through Settings>about>reset your phone.
    Before you reset make sure your contacts and calendar are synced with your LiveID. You can sync mediafiles with Zune.
    After the reset make sure you enter your LiveID and Nokia Account when asked and download the app Reinstaller from marketplace which will get all your previously downloaded apps back to the phone.
    You should be able to download Nokia Music now.
    Let me know how you get on,
    Kosh
    Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

  • Bluetooth Buzz during music playback - iPhone 6

    I am using an iPhone 6 - paired to a pioneer FH-X720BT car stereo.  About 5 minutes after bluetooth music playback starts I get a very loud buzz for about 5 seconds.  A moment after this all sound stops for a second.  Then music resumes.  This does not repeat until the stereo is turned off and then on again.  Anyone have a suggestion on how to fix it.  Is it a Pioneer stereo problem or is it an iPhone 6 problem?  I have not had the same problem with an older iPhone 4s.

    Same issue here with iPhone 6 iOS 8.1.3 and now with iOS 8.2.  New Pioneer DEH6700BS.  Took back to shop and had new deck replaced - SAME ISSUE. Mine is around 7:30 minute and same drop out right after that as you are seeing.  I have tested with iPod Touch and my son's iPhone 5C and I don't get this issue despite multiple testing scenarios.  Looks like the common denominator is the iPhone 6.

  • Stopping the music with Lumia 800

    How can the music be stopped? I use Nokia Music, and I previously had synchronised my phone with zune and got some songs from my pc.
    The problem is, that the music I played won't stop and in the lockscreen it says that there are songs playing and I can't put them away!
    So, what to do? 
    Solved!
    Go to Solution.

    Have a look at this application. Hope this is what you need ...

  • Nokia Lumia 800 dropping Bluetooth connection to c...

    Hi
    First time on here so be gentle
    My 4 month old Lumia 800 pairs correctly with my new car - Hynudai New generation Santa Fe Premium SE and connects each time I start the car. But after anything from 1 to 3 minutes it drops the connection, remains unconnected for about the same time then reconnects again only to drop out after a couple of minutes and so on. If I press the 'Phone' connection button in the car the "Seareching for Phone" display shows then it conencts again ok but only for a couple of minutes then drops out again!
    I have been back to the car dealership who have tested the cars BT connection with two other mobile phones and they say its an issue with the Nokia 800 itself and not the car which works correclty with all other mobiles!
    My phone shop said it probably needs an upgrade of the software and to conenct via Zune which I have done and no new upgrades are available!
    Ideas anyone on what to do, as its driving me mad!
    I cant repalce the phone as its on a two year contract!  I have looked on the internet and I see there are quite a few people reporting similar issues with their BT connections dropping out.
    Does anyone know a fix?
    Or
    What are Nokia doing about this?

    In some cases, Bluetooth devices don't follow industry-standard Bluetooth communication protocols, so changes in the Windows Phone software may affect how these devices respond. If your Bluetooth device doesn't work as expected, this doesn't mean there's a problem with your phone.
    If you continue to have connection problems, try contacting your Bluetooth device manufacturer.
    To learn more about pairing Bluetooth devices in Windows Phone, see the following article on the Windows Phone Help and how-to website:
    http://www.windowsphone.com/en-us/how-to/wp7/start​/pair-phone-with-a-bluetooth-accessory
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Bluetooth Nokia Lumia 800

    Hi all,
    Bluetooth on the Nokia Lumia 800 is terrible.
    I cannot send any pictures or songs to anyone because the phone doesn't support them!!!
    How stupid is this phone?
    Anyone good any idea's?
    Thanks.
    S.Griffiths

    Srg94 wrote:
    Hi all,
    How stupid is this phone?
    These phones are only as smart as the people who buy them..
    /t5/Nokia-with-Windows-Phone/music-transfer-over-B​luetooth/td-p/1241327

  • How to share video via Bluetooth from Lumia 800?

    Unable to share videos via bluetooth from Lumia 800.. Plzz Nokia! Hear me!! Solve it as fast as you can! And if anyone can then plz tell me!

    Hi. If your device is running the latest software and you have the Bluetooth Share app, sending/sharing of videos via Bluetooth is still not supported. With the Bluetooth Share app, you can only receive video fies (WMV/MP4).
    If you wish to transfer/share videos to other devices, below are the other methods.
    You can share videos directly from the phone through MMS, email or online sharing services such as Facebook and Skydrive.
    Videos stored in the Camera Roll can be attached to an MMS message. To attach a video to MMS:
    From Start, tap Messaging.
    Tap (+) to create a new message, or tap an existing message thread to open the compose card.
    Tap the attach button. Tap picture or video.
    Choose a video from the albums to select a video.
    Under the inserted video, tap on the type a message text. Enter any annotations desired, or tap attach to add another item.
    Tap-and-hold on any item in the compose card to bring up the option to remove.
    Note: A content delivery over MMS vary depending on the network setup, carriers, mobile data subscription, video transcoding, resolution and length.
    Tip: With the free Play To application for Nokia Lumia phones you can show pictures and videos wirelessly on other DLNA capable devices (TV’s, BlueRay players, Mediaplayer in Windows 7, etc…) connected to their network.

  • Lumia 800 and zune music syncing issues?

    why is it that in the zune software the music artists does not match the lists from my collection (pc) to the contents in the phone, this is getting frustrating.
    in my computer there are a total of 264 artist and over 400+ songs. but checking the phone 52 artists only appear, though the songs are there but all the others excluded from the 52 artists are classified as unknown.
    i have manually edited it from my computer and from zune as well. so its impossible to have missed labeling the artist etc etc. any help here?

    Check whether you may have use your Lumia 800 on another PC initially so it has it's primary sync relationship with that PC.
    When you connect your Lumia with your PC and Zune starts select 'phone' and verify the sync relationship which is shown below the phone image. If this says 'guest' you will have to click 'Change Sync Relationship' to move it to the PC you are using.
    On any other PC you can remove the phone from the list of know devices through Settings>phone>sync options and click 'forget this phone for each phone you wish to remove. If multiple phone are known to this install of Zune you will see left and right arrows besides the phone image with which you can select the phone to change settings for.
    Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

  • Limitations in Lumia 800 using Bluetooth

    A big let-down with the Lumia 800 is that Bluetoth function has severe limitation. unable to pair with other Nokia phones like N8. Transfer of data/files using Bluetooth not possible.

    I have no problem pairing with my Nokia by headsets BH-503, BH-214, or my parrot party but I have noticed calls are not accepted via b'tooth and have to be mannually answered. Texts can be listened to and answered via txt to speech if activated. I can also pair with my N8 (on belle xxx609) but have not tried file sharing.
    If this was helpful please click Star for Kudos
    Phone history :-3210, 3100, 3200, 6230i, N73, N95-8GB, N97, N8, Lumia800, Lumia920, Lumia620, Lumia820, Lumia1020, Lumia520, Lumia830, Lumia735

  • Lumia 800 bluetooth audio very quiet

    My Lumia 800 connects to a Bluetooth receiver for playing audio files, with no trouble. However the volume of the stream is very very low. I have to turn up the volume on the phone and stereo to max to hear anything.
    Any ideas anyone?

    Just to update, I've tried other Bluetooth devices to stream to the stereo, and they all have a good volume levels. So the problem lies with the phone.
    Also, headphone is good too.

  • Lumia 800 - Music store user ID

    Hi - Can I create a new user ID in Nokia Music in the existing Lumia 800 phone? If I reset the Lumia 800 and create a new user ID can I browse Nokia Music on the existing phone?
    I was told that we cant access the new user ID on the same phone as the old user ID will be linked with the IMEA number. Is it true?

    It depends on what access you have to the store. If you have Nokia Music Unlimited then yes, otherwise no.
    If you have NMU you need to contact Nokia Care to get this fixed.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Nokia Lumia 800 - no bluetooth

    I cant seem to get my bluetooth to work, i have tried connecting with blackberry and samsung phones and tried every thing i could think of!
    i tried connecting to my latop but am unsure where to go from there (my laptop is an asus windows 8)
    HELP
    Solved!
    Go to Solution.

    After Windows Phone 7.8 update becomes available for you Lumia 800, you will still need to install Bluetooth Share from Store:http://www.windowsphone.com/en-us/store/app/bluetooth-share/51f49c63-5966-4752-bb12-430455f911a8
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • Lumia 800 BlueTooth pairing with Windows 7 PC not ...

    Today i tried pairing up my Nokia Lumia 800 with Windows 7 PC, the bluetooth pairing is not working. The Nokia Lumia 800 is saying my Windows 7 PC as 'not supported'. I quite dont understand this behavior, earlier i tried to pair with my other Android phone, same issue. Am I missing anything in this.
    Thanks,
    -Srinivasan.

    check your lumia 800
    is it already updated to WP 7.8 ???
    mine already updated to WP 7.8
    BLUETOOTH SHARE (app in wp store) already can be open
    it can paired with win 7 pc
    but still cannot receive bluetooth from win 7 pc

  • Lumia 800 reboots when listening to music while th...

    I am noticing this after applying the latest update.
    If the phone is being charged, and at the same time music is being played (using the headset), the Lumia 800 seems to reboot after about every 10-15 minutes. Can confirm and reproduce this on my phone. Is this generally an issue, or only a problem with my handset?

    Hi,
    I have read some post in Microsoft Answers on this issue. Seems like problem occurs when you play songs using Smart DJ mix with incomplete metadata(album artworks, bios..etc).
    If songs in your collection cannot be recognized to by Zune Marketplace it forces the phone to reboot. I can give workarounds:
    * Before syncing/adding music to your phone download all the metadata and exclude those who lacks.
    * On your phone don't connect to zune if listening to those music not recognized by Zune Marketplace. That is going to phone Settings>Applications>music+videos toggle Connect to Zune to Off.
    I am really disappointed on my Lumia 800, now I am working for my moneyback.
    It appears that NokiaMS still not finished with WPBeta.
    Nokia I didn't sign-up as a Beta tester. I am no guinea pig.

  • Bluetooth - Lumia 800 and N8

    When I fist got the Lumia this week, contacts transferred easily from my N8 via Bluetooth.
    However since then I can't connect the phones via Bluetooth.
    N8 thinks it's paired, but Lumia says the N8 is not supported.
    Equally I can't just send content (eg picture) to the Lumia from the N8
    N8 running Anna
    Do other folks have this problem or not. Seems a bit odd to me.
    Solved!
    Go to Solution.

    @rich
    There is no BT file transfer protocol supported in Windows Mobile 7.5 so you will have to email or use the Cloud. It was progress to have ability to transfer contacts to Lumia 800 via Bluetooth when setting up!
    If both users had Windows Mobile 7.5 devices you could use this application:http://www.windowsphone.com/en-IE/apps/b7a5fbb8-d55a-e011-854c-00237de2db9e
    Happy to have helped forum with a Support Ratio = 42.5

Maybe you are looking for