Bluetooth is not working properly on my notebook

i am unable to send file to laptop via mobile . i can send only fm notebook to mobile only  but  now i am facing problem in sending file to mobile.earlier it was working ...and one more thing is that the sound of my notebook also has been reduced to greater extent

Hi,
Welcome to the HP Forum!
apsmech303 wrote:
i am unable to send file to laptop via mobile . i can send only fm notebook to mobile only  but  now i am facing problem in sending file to mobile.earlier it was working ...and one more thing is that the sound of my notebook also has been reduced to greater extent
Unpair the two devices and pair them again. After you have that done retry sending the file. be sure that you are not blocking the mobile with the firewall.  
Please post the other problem in notebook audio. Please rephrase the audio issue. It is not clear what you are stating as a problem.  Have you tried the Microsoft audio fixit utilities? 
Kind regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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