Bluetooth keyboard and ipad numbers does nor work appropriatelly

Please, someone knows why the direction arrows in the bluetooth keyboard does not work?

Hello sean:
Welcome to Apple discussions.
If you are able, do the following:
Be sure the devices are on and discoverable. Make both the devices favorites.
Trash a preference file and restart (com.apple.bluetooth.plist).
If you are unable to do the above or it does not help, return the iMac to an Apple store or call Applecare with a warranty issue.
Barry

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