Bluetooth Keyboard is not connecting

Hi, I am having trouble with my Bluetooth keyboard as follows:
I havn't used my keyboard for a while as I was moving house but as soon as I got my desk set up I noticed the batteries where flat so I changed them. Anyway it would not connect to my computer so I went through the Bluetooth setup assistant and selected keyboard from the menu and ensured that the keyboard was discoverable etc..
Anyway it still didnt detect. The light was flashing as normal but nothing was connecting. I went back to the begining and changed the search criteria to Any Device and it detected an Apple Wireless Keyboard. When I went to continue it gave me a passkey but this didnt work. I also tried connecting without a passkey but it still didnt work.
This is the case on both my Macs so I think it is a problem with the keyboard. Maybe the battery running out has reset a flash drive in it.
Any advice would be great. Thanks

But for it to happen on both machines? Is this just a one off or has it happened to a lot of people since 10.4.8? Also I just carried out a fresh install of 10.4.0 on my PowerMac and I still have the same problem?

Similar Messages

  • Bluetooth keyboard will not connect after upgrading to 10.9.2

    I upgraded mavericks to 10.9.2 bluetooth keyboard will not connect my blutooth mouse will connect my trackpad will connect but not my keyboard. Keeps saying it cannot pair . I reset the VRAM and keyboard  still will not connect

    Tried all of the below and nothing is working.
    Apple Support: Troubleshooting wireless mouse and keyboard issues
    http://support.apple.com/kb/ts3048

  • My Apple bluetooth keyboard will not connect to my Macbook (it was connected before)

    Hi
    My Bluetooth keyboard (model A1314) was connected to my Macbook.  I was away on a trip and now it will not connect.  A message comes up saying "error connecting to device".  I have tried everything that I can think of - replaced the batteries, removed the keyboard from the Bluetooth list.
    I would be grateful for some advice please!
    Thanks!

    Try resetting the SMC.
    Barry

  • I have downloaded Yosemite but my bluetooth keyboard is not recognised

    after downloading and installing yosemite, my apple bluetooth keyboard is not connected with my mac mini.
    as a result, i can't write the password to get in

    You might need to connect a wired keyboard and then go to your bluetooth pane and reconnect your wireless keyboard.  You should always have a cheap wired keyboard as backup hardware.

  • My apple keyboard does not connect to bluetooth

    I cannot find a way to connect my apple keyboard to blue tooth on my macbook pro (mid 2010). I have new batteries. Who can help?
    Thank you,
    fenton lawless

    You may need a wired keyboard to carry out some of these steps. It's a good idea to keep a cheap wired keyboard and mouse or trackball as backups for a desktop Mac anyway, because Bluetooth isn't completely reliable.
    Step 1
    If the keyboard is already paired with another device, remove that pairing.
    Step 2
    Follow the instructions in these support articles:
    How to set up your Apple Wireless Keyboard
    Apple Wireless Keyboard: Difficulty during pairing process
    Bluetooth devices become unresponsive
    Step 3
    The keyboard should pair automatically when you restart the computer. You may have to press and hold the power button on the right side of an Apple keyboard until the LED starts flashing.
    Step 4
    Reset the System Management Controller.
    Step 5
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/com.apple.Bluetooth.plist
    Right-click or control-click the line and select
              Services ▹ Reveal
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    Step 6
    See these support articles:
    Bluetooth keyboard may not pair during Setup Assistant
    Wi-Fi and Bluetooth: Potential sources of wireless interference
    Bluetooth: Unreliable wireless performance may occur when USB 3.0 external devices are close
    Step 7
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My Apple bluetooth keyboard no longer connects to my Macbook Pro

    My wireless keyboard no longer connects to my Macbook using Bluetooth. I've put in fresh batteries, checked the on/off switch, and attempted to connected using system dialog. Also tried turning Bluetooth off and on. Nothing works. Wireless trackpad works fine.

    You may need a wired keyboard to carry out some of these steps. It's a good idea to keep a cheap wired keyboard and mouse or trackball as backups for a desktop Mac anyway, because Bluetooth isn't completely reliable.
    Step 1
    Follow the instructions in these support articles:
    How to set up your Apple Wireless Keyboard
    Apple Wireless Keyboard: Difficulty during pairing process
    Step 2
    The keyboard should pair automatically when you reboot. You may have to press and hold the power button on the right side of an Apple keyboard until the LED starts flashing.
    Step 3
    Reset the System Management Controller.
    Step 4
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/com.apple.Bluetooth.plist
    Right-click or control-click the line and select 
    Services ▹ Reveal
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    Step 5
    See these support articles:
    Bluetooth keyboard may not pair during Setup Assistant
    Wi-Fi and Bluetooth: Potential sources of wireless interference
    Bluetooth: Unreliable wireless performance may occur when USB 3.0 external devices are close
    Step 6
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • Keyboard does not connect - have narrowed to a software issue as it works in safe mode, but do not know how to resolve the software issue

    I was in the process of connecting a Razer Blackwidow USB keyboard to my iMAC and something went wrong.
    The new keyboard doe not respond and now my bluetooth keyboard does not work either. No connectivity whatsoever.
    I've tried a number of things, including resetting the PRAM / NVRAM and SMC (interesting that the computer responds to the keyboard commands that are required to reset the PRAM). I also checked all the universal access setting to make sure nothing was interfering with normal keyboard operation.
    btw, blutooth seems to think the keyboard is connected I get a gree light. I can even go through the process of unpairing and pairing and it allows me to type in the numberical code to pair the keyboard, but after that, it still does not work.
    When I start the machine in safe mode, the keyboard works fine. So I've narrowed this down to a software problem. I tried to go to another user account to see if it's just associated with the current user, but since I have no keyboard connection at all, I can't type in a password, so that's no good.
    I've eliminated a number of applications that I have recently installed (including the Razer set up app) that might interfere with keyboard operation, but no luck.
    Any suggestions on how to go about tracking down this software issue?
    Thanks - musikman7

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” (without the quotes) and press return. You should then get a new line ending in a dollar sign.
    Step 1
    Copy or drag — do not type — the line below into the Terminal window, then press return:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
    Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)
    Step 2
    Repeat with this line:
    sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
    This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
    Important: If you synchronize with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
    Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
    You can then quit Terminal.

  • My keyboard does not connect (BKFC-04)

    Hey guys
    I've got a mini bluetooth wireless keyboard BKFC-04 but it does not connect to my macbook pro.
    First off all my macbook does not see this keyboard but another (something with BCM20730) and if i want to connect this, it's not possible.
    In dutch it says: " Koppeling mislukt".
    What can i do? I already tried to catch it in my bluetooth settings, but there it gives the same problem.
    Help me please!
    Thankyou

    Hi Avaleram, 
    Thanks for visiting Apple Support Communities. 
    If your Apple wireless keyboard is not connecting to your Mac, start with the troubleshooting tips in this article:
    Troubleshooting wireless mouse and keyboard issues - Apple Support
    Best Regards,
    Jeremy

  • My wireless keyboard will not connect to the Mac mini. I am unable to login to change settings. How can I bypass login?

    my Mac mini is password protected and my wireless keyboard will not connect.

    Troubleshooting wireless mouse and keyboard issues
    OS X: Bluetooth devices become unresponsive

  • My zagg keyboard will not connect to iPad Air even though it has been working fine

    My Zagg keyboard will not connect with my iPad Air even though it has been working fine for weeks.  Bluetooth and keyboard are on and keyboard is connected to iPad.

    Hey Leelll,
    Thanks for using Apple Support Communities.
    It sounds like you are having trouble using a bluetooth keyboard with your iPad. If it is paired to a second iPad that may be an issue.
    iOS: Troubleshooting Bluetooth connections
    http://support.apple.com/kb/TS4562
    Have a nice day,
    Mario

  • TS3048 turned off my desktop mac, now both my mouse and keyboard are not connected. i am not logged in yet as well, dont know what to do ?

    turned off my desktop mac, now both my mouse and keyboard are not connected. i am not logged in yet as well, dont know what to do ?

    Try resetting the SMC (no peripherals required).
    Barry

  • Targus bluetooth mouse will not connect in bootcamp

    I have a Targus blueetooth mouse that will not connect in bootcamp. It has worked fine for a long time in XP and 7. Then I upgraded the haddrive and had to do a lean install of Windows 7 and the Apple bootcamp 5. Now it will not connect at all. I have the "Apple Broadcom Built-in Bluetooth" seleted , it sees the mouse but it tries to connect and just stalls. This is very frustrating since without the mouse it is nearly impossible to troubleshoot Windows.

    Bluetooth mouse will not connect my wireless mouse...
    what works +every time+ for me :
    use your fingers to move the cursor up to the bluetooth icon (top right of display)
    click bluetooth icon, select user mouse / connect
    then quickly move the cursor up (with fingers) so it touches or is very close to the bluetooth icon
    and start clicking with your mouse (making sure the mouse is on obviously).
    I have NO idea why but this works on my MacBookPro everytime. If I try to connect without moving the cursor near the BT icon it won't connect (or takes at least 10 trys).

  • I have a 27" desktop mac running with OSX 10.6.8.  The bluetooth keyboard started not typing when some of the keys are pressed. Plugged in a wired keyboard, started doing the same thing.  Now the cursor moves but cannot select anything.  Suggestions?

    I have a 27" desktop mac running with OSX 10.6.8.  The bluetooth keyboard started not typing when some of the keys are pressed. Plugged in a wired keyboard, started doing the same thing.  When opening up a browser or application, the cursor moves but cannot select anything.  Suggestions?

    Maybe something in these Apple support articles will help.
    Keyboard Doesn’t Work
    Keyboard Keys Do Not Respond
    Keyboard/Mouse – Troubleshooting Wireless

  • My apple bluetooth keyboard is not paired by my Apple TV 1st generation. Is it a bug of new sw version?

    my apple bluetooth keyboard is not paired by my Apple TV 1st generation. Is it a bug of new sw version? My apple keyboard is a qwerty keyboard that is normally function with other apple devices (iphone5, iPad, etc.)

    Thanks for your description of the procedure. I selected the device by scrolling down and then pressing Enter. Then, I received the passcode on the screen, that I entered by the keyboard and the pairing was completed. the search for a new device continued, and I had to stop the search. May be you have to proceed to a complete reset of the Apple TV. Hope it works.

  • I cannot get my bluetooth to turn on. My keyboard will not connect

    I cannot get my bluetooth to come on. I use my wireless Apple Keyboard at school and then brought it home from school. It would not connect so I thought I could turn my bluetooth off and then turn it back on and re-connect it. But, it would not turn on at all. Any help would be appreciated!!
    How can I turn the bluetooth on and re-connect my keyboard?

    Ok so here is the update.......... Swapped out the iPad for a new one, via AppleCare warranty. Downloaded my backup, upgraded to current iso, problem solved. Although at first glance this seemed to be a software problem, it appears based on the outcome that it was a hardware malfunction. Thanks for everyone's input. Hope this helps someone with similar problem.

Maybe you are looking for