Bluetooth keyboard, mouse and trackpad not responding after 10.8.5 update

I updated to 10.8.5 on my iMac this morning.  The update has killed my trackpad, mouse and (presumably) keyboard as well.
OS X will boot to the log on screen but the mouse pointer is stuck in the top left of the screen.  Trying keyboard, mouse or trackpad obtains no results.  Switching the bluetooth devices off and on, will obtain a connection lost and connected on the screen but still the pointer will not respond.
I have tried hard booting to computer twice now and it has not resolved this.  As of right now I am totally unable to use my iMac due to the software update as I have no wired keyboards or mice.
Help!

Maybe they will work in the Safe Mode.Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application uninstaller. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About

Similar Messages

  • My 2008 imac takes 10 minutes to boot up as far as  Blurtooth Setup Assistant it then tries to find my  Bluetooth keyboard, mouse and trackpad - and fails! How can I get over this problem?

    My 2008 iMac takes 10 minutes to boot up as far as Bluetooth setup assistant. It then tries to find my Bluetooth keyboard, trackpad and mouse. (they are all fully charged. it  continues to try to find these items. what do I do next?
    from Brian Dowling.

    Post an EtreCheck report of your computer and we can look for obvious issues.

  • Iphoto and Itunes not responding after an Apple Software Update

    Hi
    Afew days ago I did the Apple Software Update and since then I haven't been able to get onto my Itunes or Iphoto, both of which I use quite often. Itunes just doesn't load at all and Iphoto starts to open the page but then that multicoloured ball appears and it doesn't respond. I am just wondering why this is happening and whether it's happened to anyone else at all? Ideally I'd like to get rid of this new update but don't know how to go about it. I'm a bit of a computer dunce so if you could offer any solution in a straightforward way I would be so grateful. Thanks!

    created a new user account and the same problem arose there as well.
    Then you need to re-install iPhoto:
    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applcations Folder to the trash)
    2. Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only...’
    This process will not affect your Library of photos. However: Always back up before an operation like this.
    Regards
    TD

  • Magic mouse and trackpad not working

    All of a sudden my magic mouse and trackpad stopped working.
    I tried everything, preferences, bluetooth config, but nothing works.
    Sometimes in the mouse prefpane, I get the message that the mouse is connected, then after a few seconds  it shows disconnected.
    In Bluetooth config I get the message that the mouse is connected but the wheel keeps spinning and then it says "connection failed. software configuration and bluetooth may be invalid or are not supported".
    Same for the trackpad.
    My second mac is also seen, and "connected ?" , but when I try to open the connection it fails also.
    System is lion 10.7.5. imac 3,6 Ghz corei5 from 2011.

    Found out myself how to solve the problem.
    Simply resetting the PRAM and everything was ok.
    Thanks anyway

  • Keyboard letters and numbers not working after (?) serious memory use (?)

    So I've been having problems with my keyboard on my MBP 15-inch, Early 2011 (OS version 10.7.5, fully updated). It stops working after I use Photoshop or InDesign (cs6) for a long period of time or when I'm surfing the web a lot. The best example where it for sure stops working when surfing the web is when I'm on tumblr and I scroll through dozen of pages on my feed. When it stops working, the only keys that continue to work is everything but the numerals and letters.
    I've taken it in, replaced the keyboard and talked to apple support and they can't figure it out. I assumed that it stops working because of all the loading images, info and memory that is in use when applcations are open but I don't know if it's because of memory.
    One thing that always occurs right before the keyboard stops working is this sound from the speakers that sounds like gears turning three times or three fast ticks. Only once has the letters and numbers start working and I don't now what I did to make it come back but I heard the three ticks play again.
    But my only solution to make it start again is restarting the computer.
    Does anybody have this problem/know the solution to make this stop?

    The only Upperfilters and Lowerfilters you were supposed to remove were the ones in 4D36E965 which is for the Optical Drive.
    The other keys, for example 4D36E966 and 4D36E967 etc.. are for other devices, such as the keyboard, mouse, and possibly other devices like sound and graphics. This is not good, because its hard to manually restore those filters without knowing what was in there before you deleted them.
    Did you backup the registry before deleting the keys?
    You could try a System Restore to restore the registry back to a previous state. If you boot into Safe Mode (press F8 or F5 before XP boots up), you can select a previous date to restore back to.
    Then follow these instructions http://support.microsoft.com/default.aspx?id=314060

  • Mouse and Trackpad not clicking.

    Hi there,
    Sometimes my mouse and trackpad will stop clicking. I will be able to move the cursor but nothing else. After a while the use will return. Why is this and how can I repair it?
    Thanks

    Sounds like a top case issue. You may want to bring that in. If you have already tried re-installing the OS than it is more than likely a hardware issue.
    Good Luck.

  • Trouble with bluetooth keyboard/mouse and wake from sleep option

    Hi,
    I have a 12" PB G4 that has in-built BT. I got a Microsoft Elite bluetooth desktop (keyboard + mouse) and the keyboard and mouse are recognized by my Powerbook but the option to "Allow bluetooth devices to wake up this computer" option is dimmed so I can't check it.. I googled and came upon Apple's howto on this and downloaded/installed the latest firmware.... no luck.. I opened up the firmware updater in Applications\Utilities and hit the Update button but get an error saying no apple bluetooth module exists... given that the keyboard and mouse do show up in the list of bluetooth devices, does this mean that there is no firmware update for this make of keyboard/mouse?
    Anything else I can try to get this option to work so I can use the BT keyboard/mouse to wake up the computer?
    Thanks,
    NG

    Seems I am the only one using a Bluetooth mouse. I went a bought a mouse with an RF receiver and have packed the BT mouse away.

  • Dropped mid 2013 macbook air keyboard and trackpad not responding

    My laptop slid off of my desk and onto the floor earlier this week. After checking to see if everything was okay- it was not!
    My trackpad and keyboard are now unresponsive.
    Macbook keeps searching for an external keyboard/ mouse.
    Some reviews say to remove the back case of the laptop and make sure everything is plugged in. Other reviews say to reset SMC and NVRAM. I am currently backing everything up , but which route is best for a dropped laptop?
    thanks in advance!

    Take it to an Apple Store or Authorized Apple Service Center to see if it is salvageable.  Sounds like it's very likely not salvageable.
    Hopefully you have a good backup, created before this catastrophe.

  • My mouse and trackpad arent responding the click on finder, i can use multitouch but not 1 touch. Aswell when i go to the findertab at the bottum with the mouse, app icons Does Not expand.

    My trackpad is responding the click on finder, i can use multitouch but not leftclick/1 click/touch. Aswell when i go to the findertab at the bottom with the mouse, app icons Does Not expand. I had no problems with it before, but I'm very confused.

    Not using any mouse pad, I have a very smooth desktop. But I just tried to use a sheet of A4 printing paper, but no result, the problem persisted.
    Someone on this forum suggested, that USB3 may interfere with the magic mouse.
    I have 2 LaCie HDD's about 70 cm away from the mouse, I use them on Thunderbolt. But in operation or not - the result is the same, the mouse plays up! Just now I was clicking the desktop and the mouse created a new folder!!
    Thanks for the advice, Bee
    Cheers, Gerd

  • Preference panes for Magic mouse and Trackpad not upgraded

    Hi I upgraded my i5 iMAC27'' to Lion and the bluetooth track pad and magic mouse do not support any gestures.  I have looked at all the similar threads but none seem similar to mine as I do seem to have the correct preference panes for these devices.  It seems to just have really old panes from snow leopard.
    Anybody know how I can fix this ?

    Just tried a copy of a working reference pane from macbook air (2011) and it looks juts the same.  The problem is deeper than the pane file itself.

  • Satellite A65 freezes and does not respond after adding of RAM

    Gents,
    My laptop Satellite A-65 has been upgrade from 512 MB RAM to 1024 RAM. It recognized additional memory without any problem (as it should be according to manual).
    But unfortunately after 1 day it begun suddenly stops, pictures on screen freezes, laptop does not respond at all - only reset (pushing and holding power button) can help. some times laptop is able to work 2 or 3 hours, but then again stops.
    Memory place cover is rather hot, fan very often work uninterruptibly. so i can't decide whether problem is in new memory card or not enough cooling or might be in changing of BIOS version (or BIOS setttings) and might be memory becomes full and does not clear itself properly (last remark was found on some forumes).
    Experts, help to find exact reason especcially if u had similar problem.

    Hi
    Im not expert but I would recommend removing the new memory module and let run the notebook only with the standard memory module.
    If the notebook will not hang and will not freeze then its a very clear case for me.
    Either the second module is not compatible or faulty.
    In my opinion you should use branded modules like Kingston for example. The quality is much better as a no-name module.
    Additional use the modules recommend by Toshiba

  • Premiere PRO CS5 Not Responding after 5.0.3 update.

    Was working great until I updated to 5.0.3. As soon as I open a project I get a spinning circle along with (Not Responding) notice at the top. After waiting 10 minutes to see if it would respond and nothing happening I force quit the program. I've tried restarting the computer, opening up different projects, starting new projects and running the updater again. Still can't get it to work.
    I don't think it's a hardware issue since it was running great prior to the update and this issue occuring immediately after the update.

    Thanks Bill.
    Eric at ADK actually resolved this for me. I hadn't uninstalled the previous driver for the quadro 5000 card when that driver was updated and premiere was having issues with the multiple nividia drivers so it was really an nvidia issue. He unistalled all the previous drivers for the quadro and that fixed the issue.
    Can't say enough wonderful things about Eric and ADK. Very friendly and patient but most importantly knowledgeable.

  • TextEdit and Stickies not working after most recent security update

    Hi,
    I recently installed security update 2007-009 (Universal) along with Java for Mac OS X 10.4 Release 6.
    Immediately afterwards I had real trouble with some third party apps such as Butler.app, as well as Stickies.
    The problem seemed to resolve itself, but it has come back with a vengeance tonight. Neither Stickies nor TextEdit will let me type beyond a few characters before "not responding". Butler has also not loaded.
    What is going on? And what can I do to use my most practical writing tools? This is incredibly frustrating.

    Hi, I think I need to update my profile because my computer definitely says it has 10.4.11
    I managed to solve the stickies and TextEdit issues by removing Butler in the end.

  • Trackpad not working after 10.8.4 update

    Macbook Pro with Retina Display late 2012. Trackpad clicking function stopped working after 10.8.4 update. Any advice? I've tried zapping the pram, resetting the smc. Nothing helps.

    Apple store genius bar appointment is the best option for a positive resolution.
    Ciao.

  • Bluetooth and trackpad not working after safe sleep / USB unexpectedly miss

    I have a PowerBook 12" G4 1.5Ghz with Leopard 10.5.4.
    After a safe sleep trackpad and bluetooth are not working until a reboot.
    The log messages from system.log:
    Jul 3 21:35:37 PowerBook kernel[0]: hibernate image path: /var/vm/sleepimage
    Jul 3 21:35:37 PowerBook kernel[0]: sizeof(IOHibernateImageHeader) == 512
    Jul 3 21:35:37 PowerBook kernel[0]: Opened file /var/vm/sleepimage, size 805306368, partition base 0x8008000, maxio 100000
    Jul 3 21:35:37 PowerBook kernel[0]: hibernate image major 14, minor 2, blocksize 512, pollers 2
    Jul 3 21:35:37 PowerBook kernel[0]: hibernateallocpages flags fc14fc21, gobbling 0 pages
    Jul 3 21:35:38 PowerBook kernel[0]: System SafeSleep
    Jul 3 22:57:40 PowerBook kernel[0]: mappinghibernateflush start
    Jul 3 22:57:40 PowerBook kernel[0]: mappinghibernateflush time: 63 ms
    Jul 3 22:57:40 PowerBook kernel[0]: hibernatepage_listsetall start
    Jul 3 22:57:40 PowerBook kernel[0]: removed hash, pca: 1088 pages
    Jul 3 22:57:40 PowerBook kernel[0]: hibernatepage_listsetall time: 32 ms
    Jul 3 22:57:40 PowerBook kernel[0]: pages 131096, wire 69199, act 49491, inact 10261, zf 0, throt 2145, could discard act 0 inact 0 purgeable 0
    Jul 3 22:57:40 PowerBook kernel[0]: hibernatepage_listsetall found pageCount 131096
    Jul 3 22:57:40 PowerBook kernel[0]: IOHibernatePollerOpen, mlget_interruptsenabled 0
    Jul 3 22:57:40 PowerBook kernel[0]: IOHibernatePollerOpen(0)
    Jul 3 22:57:40 PowerBook kernel[0]: writing 130317 pages
    Jul 3 22:57:40 PowerBook kernel[0]: hibernatemachineinit: state 2, image pages 68036, sum was 3edec30c, image1Size b699200, conflictCount 0, nextFree 487
    Jul 3 22:57:40 PowerBook kernel[0]: IOHibernatePollerOpen(), mlget_interruptsenabled 0
    Jul 3 22:57:40 PowerBook kernel[0]: IOHibernatePollerOpen(0)
    Jul 3 22:57:40 PowerBook kernel[0]: hibernatemachineinit reading
    Jul 3 22:57:40 PowerBook kernel[0]: hibernatemachineinit pagesDone 129933 sum2 7dcdd819, time: 5046 ms
    Jul 3 22:57:40 PowerBook kernel[0]: System SafeSleep Wake
    Jul 3 22:57:40 PowerBook kernel[0]: Wake event 0800
    Jul 3 22:57:40 PowerBook kernel[0]: IOBluetoothHCIController::terminateWL .. done
    Jul 3 22:57:40 PowerBook kernel[0]: E:[AppleUSBBluetoothHCIController][InterruptReadHandler] Received kIOReturnAborted with 1 pending interrupts
    Jul 3 22:57:40 PowerBook kernel[0]: ADB present:84
    Jul 3 22:57:41 PowerBook configd[14]: setting hostname to "PowerBook.local"
    Jul 3 22:57:42 PowerBook kernel[0]: USBF: 1725.838 AppleUSBHub [0x2352400]::SuspendPorts - port (1) unexpectedly missing
    Jul 3 22:57:42 PowerBook kernel[0]: USBF: 1725.838 AppleUSBHub [0x2352400]::SuspendPorts - port (2) unexpectedly missing
    Is there already a solution to this problem?

    I am also having the same problem, although I'm on a PowerBook G4 12" 1.5Ghz.
    I have an Apple Wireless keyboard and a Logitech BT mouse. The PowerBook is set up not to wake the computer using any BT device.
    On two occasions, the computer woke up from sleep because it somehow lost the BT keyboard and mouse connection. Upon close inspection, that shouldn't have been possible, since that option was off.
    I subsequently checked the BT preference pane under System Prefs. There, I discovered the following message, "Bluetooth Device Name: Name not available."
    The first time, I restarted the computer and everything came back to normal. The second time it occurred, it I decided to log off and log back in. The log in process was fine, but my icons on beside Spotlight wouldn't load, System profile froze when getting more information on my BT module, and System Preferences also froze when trying to access the BT preferences. I ended up restarting the computer, and lo and behold, it worked again.
    This has happened twice in the last two months, and I can't replicate the problem. I also can't figure out if this is a hardware or software problem.
    I've read posts in the forums that describe BT going missing. This is not the case for me. BT is there, but for some reason BT is there but it's "Name not available."
    Plaese let me know if you figure something out.
    Cheers,
    LP
    PowerBook G4 12" 1.5 Ghz   Mac OS X (10.4.8)  

Maybe you are looking for

  • SSO from Microsoft wabsite to SAP Portal

    Hi My client wants SSO from .net based Microsoft website to SAP Portals. Requirement is that when customer enters the website e.g. www.mysite.com , he will be automatically gain access (SSO) to  SAP Portal . How it can be done ? Please help Thanks in

  • TS4036 can i restore an icloud backup to my pc?

    My wife bought a different phone and i would like to retrieve her phtos from the icoud backup to my PC(windows) I it possible?

  • Pavilion a6303w speakers are not working

    After having to completely remove all files from my computer, due to mechanic systems program. I reinstalled my computer to it's factory settings. I am unable to download my backup disks as well as my speakers are not working. I have checked the Audi

  • HT4199 unable to access a wi fi network?

    I am seeking advice on accessing a wi fi network on my iphone 3gs

  • AR Queries

    I have a few queries that you may be able to help with in Receivables: Is there anyway you can configure Oracle to support credit checks for transactions entered in AR? Is there anyway we could configure the Transactions form in AR to separate the en