Bluetooth keyboard needs constant pairing

So I bought a wireless keyboard last weekend as well as a Graphire 4 pen tablet which included a wireless 2-button mouse with scroll wheel. Once I set up the keyboard and entered the code, everything worked fine. Installed the Wacom tablet and it also worked just fine. I shut down the computer and upon my next start up, the keyboard didn't work and the Bluetooth symbol indicated Bluetooth was Not Available. The Bluetooth discovery window opened automatically and was looking for a mouse. When I selected "go back" and chose keyboard, Bluetooth wasn't able to find the keyboard. I shut down again and before restart, plugged in my original wired mouse. Now Bluetooth finds the keyboard and wants the pairing sequence to be executed again.
Are there any known conflicts between the wacom tablet and the wireless keyboard?
Is my computer automatically assuming that I have a wireless mouse because it can't find my USB mouse?
It seems the only work around is to never shut down the computer - only put it to sleep. Any suggestions??
iMac (Rev A) G5 20" 1.8 Ghz, 1 Gig Ram   Mac OS X (10.4.5)  

Hi, Peter!
Sorry to hear you're having trouble — particularly with such a cool new toy!
I'm relatively familiar with Bluetooth issues in the wacky world of Macs — but not Wacom. So I did some research [1] that may prove helpful. I found a number of issues with Wacom drivers — but none that identify a conflict with an Apple wireless keyboard.
But before we wade too deep into that, I have a few questions/suggestions, primarily for clarification — but one may help. Depending on whuzzup (please post back!), we can discuss further troubleshooting steps to try, if necessary.
    (1) Keyboard. You didn't mention the model of Bluetooth keyboard you purchased. Was it an Apple wireless keyboard? This may be a factor in any compatibility issues.
    (2) Icon. What Bluetooth icon did you see in the menu extra that you considered "Bluetooth Not Available"? Here are the symbols and their intended meanings.
    (3) What Bluetooth module are you using? Did you order your iMac G5 with Bluetooth as a CTO extra (internal Bluetooth module) or are you using a D-Link DBT-120 (Rev B2) (or other) adapter for your Bluetooth connection? If the latter, please post back to discuss if none of the other suggestions help.
    (4) Are your Bluetooth drivers and software current? Please check to confirm that your Apple Bluetooth Firmware and software are updated to versions 1.2 (Bluetooth specification no.) and 1.5, respectively, for your model. System Profiler »» Hardware »» Bluetooth and »» Software »» Extensions/ Frameworks can help with this. According to Wacom's KnowledgeBase Article 332, the Wacom Graphire4 Bluetooth pen tablet is compliant with specification 1.2.
Wacom issued a newly updated Driver 4.95-1 for OSX for your tablet on Feb. 14, 2006. If you don't have this, or have any doubts about its installation — the new driver is described in this product bulletin, and available here. Wacom Article 335: "Why doesn't my tablet work after upgrading to Mac OSX Tiger 10.4?" explains how to un-install previous versions of Wacom drivers, and how to install the new one.
    (5) Bluetooth Preferences and the Bluetooth Setup Assistant (BSA) can be a little confusing at 1st, and may suggest a "ghost" connection problem.
The BSA "auto-open" is a Preferences setting; "Mouse" is the default in the BSA Select Device Type window. (It's not automatically indicating what failed to connect or pair.)
Go to System Preferences »» Bluetooth and check to confirm that the settings match your objectives. At the »» Settings tab, I suggest that you de-select "Open Bluetooth Setup Assistant at startup when no input device is present" and select the others. [2] From what I can glean in Wacom's KBase, the auto- option for the Setup Assistant (BSA) may get pretty frustrating — because of the tablet's wake/sleep behavior. (We can discuss this later, if necessary.) You'll still be able to initiate "Setup Bluetooth device..." readily from the Bluetooth menu. While you have the Preference pane open, check setting in the Devices and Sharing tabs, too.
If you haven't already, you may want to contact Wacom tech. support in Vancouver, WA, USA at 1-360-896-9833 (Dial 4).
That's enough — too much? — for now. Please post back to share your progress. I found a few other ideas you could try, if these suggestions don't do the trick.
HTH!
Regards,
Dean
[1] Including, if you're interested —
    • Wacom's Knowledge Base, including Bluetooth FAQs re: Mac OS X
    • Wacom Graphire Bluetooth Manual (Feb. 2005)
    • MacInTouch's listing of Incompatibilities and Workarounds between 3rd-Party software and OS X 10.4
    • Version Tracker reader reviews of Wacom drivers
    • a little Google searching...
[2] You may not want to select "Discoverable" — as re-/authentication shouldn't be necessary on a regular basis.
[1,877 ⊥ 3,285]

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