Bluetooth Keyboard Pairs But Doesn't Work!

Hi all,
I powered on my Mac and went to add the keyboard. It then found the keyboard and went through the process of pairing, showing the keys on the kyboard to tap to finish the process. I did this and then the pairing was complete and all looked fine.
I tried to type something on the keyboard and nothing would work, not in any program.
What is stranger... even though I could pair the keyboard by pressing the right keys, when I opened Keyboard Viewer, nothing is shown for any key apart from a few such as command and alt.
Also, the volume keys work absolutely fine.
I went to see if things were looking OK from a bluetooth perspective and indeed, they are! The keyboard shows up as being connected and looks fine, I have even been into system profiler and it seems to know exactly what keyboard is connected.
Has anyone come across this issue before?
By the way, I have been using a PC keyboard and mouse (both are wired) on this machine since I bought it and it has been fine, I'm not sure if this would have any impact on things. While I am trying to use the wireless keyboard I am leaving the wired mouse connected, though I have tried without and it still does the same thing, nothing! The batteries are fresh in the keyboard too.
Any help with pointing me in the right direction here would be greatly appreciated.
Thanks in advance.

Hi Barry, thanks for the quick reply. I am not familiar with "favorites" for BT, but I checked, and of the several BT devices I have re-paired, only the keyboard is NOT a "favorite". Odd thing is, I have no idea how to make a device a "favorite" (or not)! Don't know how it happened for the other devices.
The Apple support document TA2137 says to click on the "add to favorites" button, but I see no such button and no way to make a BT device a "favorite". I have no idea how my other BT devices got so designated. I think I've applied all software updates.
Can you help me on setting that BT "favorite" status?
Thanks,
Dave

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Hi Barry, thanks for the quick reply. I am not familiar with "favorites" for BT, but I checked, and of the several BT devices I have re-paired, only the keyboard is NOT a "favorite". Odd thing is, I have no idea how to make a device a "favorite" (or not)! Don't know how it happened for the other devices.
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Bluetooth Keyboard Pairs But Doesn't Work!

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