Bluetooth Keyboard Problem

The bluetooth wireless keyboard for my iMac G5 stopped working today. The green light on the back comes on, but the computer doesn't recognize when I type on the keyboard. I tried changing the batteries for the keyboard, but I cannot try re-registering the keyboard onto my computer because I cannot log in to my computer without the use of the keyboard. Any suggestions?

Hi, rthomps —
Please accept a warm welcome to Apple Discussions. Sorry this was the reason...
Unfortunately, as Bluetooth: How to Set Up Your Apple Wireless Keyboard says:"Use a Wired USB Keyboard and Mouse During Setup
 During the setup process, you'll need to use a USB keyboard before the Apple Wireless Keyboard can work. Keep a USB keyboard connected to the computer until you've completed setting up the Apple Wireless Keyboard. After setup is complete, you can disconnect the USB keyboard."The Apple KnowledgeBase article, "iMac G5 internal Bluetooth module shows that it's 'Not Available' suggests temporary interference from USB devices as a potential cause of what you're experiencing. Try disconnecting any that may be connected. But my guess is that a restart would be required after following all of the troubleshooting steps suggested there — and you're trying to avoid that...
I've been trying to conjure a more creative alternative for you, but I'm afraid that borrowing a USB keyboard is the best that comes to mind— assuming you don't have access to an "old" one that still works. I'd like to suggest using Input menu »» keyboard viewer as a means to "input" the login data via mouse — but I don't think you have access to this app yet at that point in the "boot process." I'll try to test this when I can — as well as try to think of alternatives.
Hmm...
Good luck!
Regards,
Dean
Of course, you could also disconnect other peripherals and do a normal restart, hoping that would resolve the issue. I realize why you don't want to do this — but you're "out of commision" for the time being anyway...(?)

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Aluminum bluetooth keyboard problem

I have an apple aluminum bluetooth keyboard. It is one of the older models that requires 3 batteries. It has had very little use. I am going on a trip and decided to take it and the green light comes on, but won't blink for pairing with my new MBP. I have tried numerous sets of new batteries. The light will come on when depressed, but then goes out and won't blink, so the pairing can't take place. The pairing will start, but then the light goes out right away and won't blink. It doesn't matter whether I turn it on with a short or prolonged press on the on button.
Any ideas?

No Luck. Deleted the old one. The keyboard will pair with another Mac...but hangs with this one. The computer sees it, attempts to pair with it, and then says that the pairing was unsuccessful - without even giving me a chance to enter the numbers that one normally does. It just says, "The pairing was unsuccessful. Make sure you device is in range of this computer, turned on and "discoverable." When ready, click Continue and try again."

Bluetooth keyboard problems

I have the Apple wireless mouse and keyboard. The past few days the keyboard has just stopped working. When I try to check Bluetooth status in the menu bar I get the endless beachball. I have to do a hard reboot. Sometimes the Bluetooth wizard will reconnect the keyboard, sometimes the keyboard is fine.
I've checked the batteries, which are fine. I've spent an hour or so going through these discussion boards and have seen similar problems but no real answer. I'm running Bluetooth Software 1.7.0f18. I'm sure upgrading to 10.4.6 might help, but right now I want to know if there is something more specific causing this. I haven't added any new Firewire devices (or anything else) in almost a year, and no new software since February.
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Hi
It will not be a problem to get that exchanged but do take your receipt with you.
If you have not already done so consider taking out AppleCare, it will give you warranty cover for 3 years from the original date of purchase and as you have now found out even the best computers go wrong
Happy New Year
chris

Help - bluetooth keyboard problem

Certain letters won't work on this keyboard.
Capital "r" and Capital "v" both don't work.
Any ideas?
Tom - chicago

Already did that. Plugged in a USB keyboard and it worked fine.
So I guess its off to the Apple Store for a replacement.
TO'B

Apple bluetooth keyboard not found

MacBook Pro
Retina, 13-inch, Late 2013
Processor 2.6 GHz Intel Core i5
Software OS X 10.9.4 (13E28)
since yesterday the external bluetooth APPLE keyboard cannot be found.
I use both a Apple bluetooth mouse and an Apple bluetooth keyboard. The mouse continues to work just fine, but the keyboard just stopped working and my computer cannot find it as a bluetooth device. I didn't run any system updates at all- the bluetooth keyboard just stopped working and then I couldn't find it- I get the message "no keyboard found." And yes, the batteries are installed correctly. And yes, I have turned the keyboard on.
This is the control panel I stare at for a long time and nothing happens:
I've read all the available troubleshooting advice from Apple, which is mostly a run down of how to put batteries in the **** thing and run the Bluetooth control panel :-/
WTH?!

I found a fix for this and it does work. It's so simple I have a hard time understanding why Apple doesn't promote this extremely helpful and easy solution to the bluetooth keyboard problems (I hope you have as good luck with the fix as I had.)
http://clkoerner.com/2012/06/11/how-to-pair-an-already-paired-apple-bluetooth-ke yboard/

Intel iMac; upgraded adobe flash; bluetooth keyboard no longer pairs but magic mouse still OK. With Bluetooth switched on the screen splits into 4 areas and open windows seperate and shrink. Switch off Bluetooth and problem disappears and iMac works OK

Intel iMac; upgraded adobe flash; bluetooth keyboard no longer pairs but magic mouse still OK. With Bluetooth switched on the screen splits into 4 areas and open windows seperate and shrink. Switch off Bluetooth and problem disappears and iMac works OK with plug-in keyboard and mouse

Hi, Derek -
...the screen splits into 4 areas and open windows seperate and shrink.
Sounds like Spaces is being activated somehow. With the wired keyboard and mouse in use, select the Exposé & Spaces control pane in System Preferences, click the choice in that pane for Spaces. See what the settings are. There are some activation settings in that pane - by default, F8 activates it.
It could be that the bluetooth keyboard has some stuck keys and is activating Spaces; or that the activation command has somehow been reset to something that the bluetooth mouse, or bluetooth itself, is triggering.

Problem pairing bluetooth keyboard?

I feel ridiculous posting this because it's essentially publicizing my own stupdity, but I noticed a lot of other people having the same problem I had.
I had been using my aluminum bluetooth keyboard, it was working great. Then it stopped working-- I tried to re-pair it (changed batteries, reset everything, all the obvious & not so obvious solutions) but to no avail. Sometimes the keyboard name would show up in the pairing window, sometimes it wouldn't. Even if it did show up, if I clicked on it it still would never get me to the passkey phase.
SOLUTION: Apparently the keyboard was paired the entire time with another iBook I have in my office that acts as a file server. We'd set it up with that computer once a long while ago, and apparently they still remembered each other & remained friends. And made sure my Macbook couldn't join their little group.
Anyway, I feel really stupid. But I bet there's at least one other person out there who's having this problem for the same reason.
Make sure your keyboard is divorced from all previous partners before you try to set it up with a new one! They don't like adulterers...

Hi schrysco-
Greetings and welcome to the Apple boards
Don't be so hard on yourself. This is how we all have learned much of what we share.
It is a good thing to know and very cool of you to share!
-DaddyPaycheck

Fix for Bluetooth Keyboard/Mouse Freeze problem.

After deleting the following file: /Library/Preferences/com.apple.Bluetooth.plist
And re-pairing my Apple Bluetooth keyboard and mouse all of my freezing problems have been resolved.

For what it's worth...
I have read a bunch of different threads on this. So far I have:
- downgraded my TimeCapsule (still had problems)
- Upgraded to 10.5.7 (still had problems)
- made both the bluetooth keyboard and might mouse "favorites" per http://discussions.apple.com/thread.jspa?threadID=1907901&tstart=30
- disabled bluetooth in the network panel
...and left an old PC mouse connected to a USB port.
The add as favorites / disable in network panel I have done fairly recently and - so far - no problems.
YMMV...
John

After installing Mavericks, I have intermittent problems working with Wacom Intuos 4 and bluetooth keyboard.

I use Photoshop extensively with a Wacom Intuos 4 and Apple bluetooth keyboard, and have had no problems (as below) before.
Each time I use the tablet, the keyboard gets intermittently unresponsive, and it will only respond again after I tap the tablet pen on the tablet. And sometimes after repeatedly tapping the pen on the tablet.
It gets so frustrating as I use the keyboard to change Photogshop tools etc, and everytime it doesn't response I have to do the tapping again.
Appreciate some sharing of solutions, if any.
Thank you.

I'm having the same issue and its very frustrating.
I use Photoshop and Flash heavily at work, but can't use my wacom at all anymore because:
its seems Shift gets stuck and everything becomes highlighted
shortcut keys won't work
when I drag out rectangle shapes the corners automatically become curved and eventually my rectangle becomes a circle
I will click on a keyframe and the actions panel will automatically pop up
when I try to move objects they duplicate.
More things happen but those are the ones I can think of off the top of my head. When I switch to a regular usb mouse the issues don't occur. I've tried uninstalling the driver and reinstalling and the issues still occur. Its completely slowed down my productivity and is starting to hurt my wrist now :\
Nice to know that someone else has a similar problem at least. Hopefully apple or wacom will come out with a fix soon.

Problems pairing bluetooth keyboard in bootcamp

Hi.
I've searched exhaustively for the answer to this problem, but haven't yet found a solution. A few users have reported this particular problem before, but their discussion threads seem to go unanswered, so either they've given up, or found a solution and never posted it. I promise, if I find a satisfactory resolution, I will report it here!
Here is my dilemma: I have a Windows XP SP3 Bootcamp partition (v2.1) set up on my 2007 Santa Rosa MBP, that I've been using predominantly in Parallels. The reason I avoid booting directly into Windows at startup, is because I can't seem to get my Apple Bluetooth keyboard (the last-gen transparent model) to pair when using Windows natively via Bootcamp.
I've read all of the suggestions and standard instructions on how to pair a device using the bluetooth device wizard in XP, rolling back drivers to earlier versions, uninstalling the apple drivers, etc., and none of them seem to work.
First, when I try to add the keyboard, I can get to the point where I enter a passkey (e.g., 00000000), but when I click next, it BYPASSES the step where I am supposed to enter the passkey using the bluetooth keyboard, and says that it successfully added the device. It then shows up in the device list, without a passkey, but the keyboard never works, and when I close and re-open the bluetooth devices pane, it disappears from the list of devices. I've attempted this set-up probably 30+ times, and everytime, it ends the same way. To make sure it wasn't the bluetooth radio malfunctioning under Windows, I added my bluetooth phone, and it paired just fine. Also, the keyboard works normally when I boot into Leopard, so it's not a defective keyboard or a battery problem.
Next, I've tried some of the other suggestions I've found, such as removing the batteries to "reset" the keyboard, updating the bluetooth drivers (they're from the 2.1 Bootcamp release), uninstalling the drivers altogether, rolling back the drivers to earlier versions, and none of those have worked either.
Does anyone know what I'm doing wrong, or has anyone gotten their Apple bluetooth keyboard to pair properly when running Windows via Bootcamp? I'm wondering if this has to do with XP SP3 (which I installed AFTER upgrading to Bootcamp 2.1) or bootcamp 2.1 itself, or maybe a driver conflict???
Any help would be greatly appreciated!

SUCCESS! FINALLY!
OK, I'm happy to say, I am at last typing this message on my bluetooth keyboard while running XP via Bootcamp. Hopefully this will help anyone else who encounters this problem.
The first issue, that Flying Dutchman helped me out with, was that my keyboard could be detected by the Windows Bluetooth Device wizard, but it wouldn't pair properly. After UN-pairing the keyboard in mac os X, and rebooting in Windows, I was able to successfully pair the keyboard using a passkey.
The keyboard still didn't work, though, and after searching around some more, I discovered the problem was that I had to enable the "Driver for keyboard, mice, etc (HID)" service by clicking the properties button for the keyboard (in the bluetooth control panel device list), and then check the box under the services tab. I had tried doing this before, but everytime I would do this and hit 'apply', I would get an error that said "access denied". So I kept giving up on this, but this was the step I needed. Finally, I googled around and found this very helpful discussion:
http://www.sean-ward.com/2008/08/01/bluetoothaccess_denied_issue_andresolution/
It explains how to fix the "access denied" problem so you can check the services box. I had to restart a couple of times and re-pair the keyboard, but at last it works!
Now the final question is what will happen when I go back to mac os X and repair my keyboard on that side... but that's an issue for another day.
Cheers!

Problems keeping bluetooth keyboard and mouse connected

When I upgraded to IOS Lion, I started having problems with my BlueTooth Mouse and Keyboard losing the connections multiple times a day - over a year ago I guess. I use an Intel iMac and run a home office for an online business. So I am on the computer all day! I tried every fix I could find within the Apple Support Community. I finally reloaded a fresh copy of Lion from a thumb drive as a last resort. Whiped the whole system.
I am now having the same problem and it takes about 3-5 minutes to get the keyboard to connect every morning now when I wake it from sleep. I have a Macally BTKEY BlueTooth keyboard, so I can have the 10-key. I have the magic mouse that came with the iMac.
Does anyone have a better solution or should I just take it to the Genius bar at this point. The problem is I use it to run my on-line business and it is problematic to be without. Thank you in advance!

Have you tried making your Bluetooth devices favourites? Doesn't always fix things, but it did for me when I was having regular drop outs with the Magic Mouse.

My-bluetooth-keyboard-with-mac-mini-10.7.5-spacebar-anddelete-keys-do-not-respon d-tried-replacing-keyboard-with-another-and-have-the-same-problem

my-bluetooth-keyboard-spacebar-and-delete-not-responding-mac-mini-10.7.5-replace dkeyboard-same-issue-with=new-keyboard

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

I am traveling and cannot connect my bluetooth keyboard to my MacBook Pro where I am. It was working fine when I left home. What can I do to fix the problem?

I am traveling and cannot connect my bluetooth keyboard to my MacBook Pro where I am. It was working fine when I left home. What can I do to fix the problem?

If you can get them paired again try making them "favorites" from the Bluetooth system preferences.
Try smc and pram reset too. May gave to do this before you can get them paired.

Problem with 3rd party bluetooth keyboard

I just purchased a third party bluetooth keyboard (RockSoul BT-100). Unfortunately, when paired with my MacBook (2009 aluminum unibody running Mountain Lion), neither the Escape nor the FN key works. Any suggestions? Do I need a special driver?

Hello:
I suggest you contact the manufacturer of the third-party device.
Barry

Connection-problem with bluetooth keyboard

Hi !
Since one week or so I´m using a wireless bluetooth keyboard (apple alu).
Unfortunately the keyboard lost the connection every few minutes; a really annoying issue !!
The battery-status is 75% and the keyboard is only 30 cm away from the iMac.
Can anybody help me please ?
Thanks in advance !

Here it is:
Dec 19 16:37:36 CFDGmp kernel[0]: [18883e00][IOAppleBluetoothHIDDriver::probe] score is 1000
Dec 19 16:37:36 CFDGmp kernel[0]: [18795800][IOAppleBluetoothHIDDriver::probe] score is 50
Dec 19 16:38:09 CFDGmp kernel[0]: [1659b400][IOAppleBluetoothHIDDriver::probe] score is 1000
Dec 19 16:38:09 CFDGmp kernel[0]: [18795a00][IOAppleBluetoothHIDDriver::probe] score is 50
Dec 19 16:38:57 CFDGmp kernel[0]: [18883000][IOAppleBluetoothHIDDriver::probe] score is 1000
Dec 19 16:38:57 CFDGmp kernel[0]: [18883200][IOAppleBluetoothHIDDriver::probe] score is 50
Dec 19 16:42:10 CFDGmp kernel[0]: [1895a800][IOAppleBluetoothHIDDriver::probe] score is 1000
Dec 19 16:42:10 CFDGmp kernel[0]: [1887ea00][IOAppleBluetoothHIDDriver::probe] score is 50
Dec 19 16:43:11 CFDGmp kernel[0]: [IOAppleBluetoothHIDDriver][waitForData][00-1b-63-fb-a7-3a] Became inactive waiting for data
Dec 19 16:43:11 CFDGmp kernel[0]: [IOAppleBluetoothHIDDriver][getExtendedReport] getReport returned error e00002d7
Dec 19 16:43:11 CFDGmp kernel[0]: [IOAppleBluetoothHIDDriver][updateBatteryLevel] Couldn't get battery percentage from device
Dec 19 16:43:13 CFDGmp kernel[0]: [18542600][IOAppleBluetoothHIDDriver::probe] score is 1000
Dec 19 16:43:13 CFDGmp kernel[0]: [1659b800][IOAppleBluetoothHIDDriver::probe] score is 50
Dec 19 16:46:17 CFDGmp kernel[0]: [1659b800][IOAppleBluetoothHIDDriver::probe] score is 1000
Dec 19 16:46:17 CFDGmp kernel[0]: [1876ca00][IOAppleBluetoothHIDDriver::probe] score is 50
Dec 19 16:46:34 CFDGmp kernel[0]: [18777800][IOAppleBluetoothHIDDriver::probe] score is 1000
Dec 19 16:46:34 CFDGmp kernel[0]: [18545000][IOAppleBluetoothHIDDriver::probe] score is 50
Dec 19 16:47:00 CFDGmp kernel[0]: [18777600][IOAppleBluetoothHIDDriver::probe] score is 1000
Dec 19 16:47:00 CFDGmp kernel[0]: [1659b400][IOAppleBluetoothHIDDriver::probe] score is 50

Bluetooth Keyboard Problem

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