Bluetooth keyboard stops working

My bluetooth keyboard stops working while I use Photoshop CS4. It happened 4 days ago. I called applecare and they asked that I take the keyboard into a dealer. Keypad worked at the dealer. Brought it home and it worked.
When I pair the keyboard to bluetooth the keyboard functions, but in all other applications it doesn't. I think it must be the computer an not the keyboard.
konabill

It's been a while but I am sure the issue lies with the bluetooth now. I did the SMC reset and the same issue only happened once since. This time I plugged in my logitech USB wireless mouse and it worked fine. I tried to disconnect my Apple bluetooth mouse and couldn't get it to connect again. I restarted the machine by clicking Apple->shut down->restart and when the computer restarted, neither the keyboard nor the mouse worked. I again used the Logitech wireless mouse to try to see my bluetooth setting. However I get the message of "bluetooth not available". I'm guessing my bluetooth unit in this new iMac isn't functioning properly. Any ideas or suggestions would be much appreciated.
Thanks

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Bluetooth keyboard stops working when i plug in my iphone 5

Hi All...
Heres a question from the twilight zone where strange things happen.
My Hardware/Software used:
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- Logitech mouse performance MX
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- iPhone 5 v7.1 (11D167)
I plug in my iPhone via USB cable, and iTunes pops up.. it detects the iphone but not 100% as it just hangs... then out of nowhere, the keyboard stops working as it looses its connection, the only way to restore the connection is to reset the iMac.
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Assuming a PC try:
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Sorry....I assumed that the KB was attached to a Mac
If you are near an Apple Store, you might take it in for testing.
From what you describe, I suspect the KB has failed.
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Hello RosslnCO2,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
About NVRAM and PRAM
http://support.apple.com/kb/ht1379
Best of luck,
Mario

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I upgraded to Yosemite 10.10.3 and my bluetooth keyboard stopped working after a while. iMac (Late 2012) sees it but don't want to pair. You can see it on screenshot (never mind Russian interface).
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b) resetting SMC
c) turning bluetooth on/off
d) changing assumes in keyboard
etc, etc...
Nothing helps. Can somebody help?

HI Michelle
i have the same problem Also using an iMac21 inch late 2012. Has been working perfectly until 10.10.3. Now when the iMac wakes from sleep neither the mouse or keyboard are connected. The only recourse is to force a hard restart with the power button.
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Hi everyone,
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Hello:
Barry: What do you mean with "making devices favorites"?
This is the method:
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Mike

Please read this whole message before doing anything.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; echo; sudo defaults read com.apple.loginwindow LoginHook; echo; sudo crontab -l; } 2> /dev/null | open -ef
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HT1338 I have an apple wired keyboard hooked up to my Mac mini. A while ago, the keyboard stopped working. I tried re plugging it in, and nothing's working. The "Bluetooth settings" keeps popping up, but I don't have Bluetooth, it's wired. Please help!

I have an apple wired keyboard hooked up to my Mac mini. A while ago, the keyboard stopped working. I tried re plugging it in, and nothing's working. The "Bluetooth settings" keeps popping up, but I don't have Bluetooth, it's wired. Please help!

System Preferences->BlueTooth and turn it off. Restart and see if that fixes the problem.

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Hi..If anyone can help me, I appreciate..
i allways use my wireless keyboard and mouse with my imac and i never had a big issue with the kb\mouse... until recent,that i stored my imac ,mouse and keyboard inside their respective boxes.
off course i put bateries out,nothing had fall and when i return after 1month, the keyboard stop working!!
stop working completly even the backside light is off and i put new bateries.,,,
i turn on the bluetooth from the imac and nothing is coming there..
anyone have any idea about this??
thankx...
i have been usilllllçlçlng

thankx..but i already check all those post and apple info pages...
i really dont understand...the keyboard was in the box inside the imac box ,with the imac inside..nothing broken for sure..just the keyboard stop working..
and i was wondering if there was someone with this problem..
the keyboard its a aluminium model without on\off button,

Wireless keyboard stopped working on my iMac

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I also tried to connect a different wireless keyboard to my iMac, but the same thing happens... it shows that it is connected, but it doesn't respond.
When I go preferences > bluetooth, the device shows as connected. I have tried to remove it by highlighting it and clicking the - (minus) , but the - (minus) is not clickable. It is gray.
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suecheat wrote:
I have un-paird the keyboard from my Mac, and I have restarted my Mac. nothing different
You have to un-paired with your iPad not your Mac.
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Hello and Welcome to Apple Discussions ...
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