Bluetooth mouse lose signal on Spectre 13 3002el

Sometimes my Microsoft Sculpt Comfort Mouse (driver 9.5.172.0) lose signal with the pc for few seconds (during use).
The same mouse on another PC works perfectly.
My blutooth drivers are Intel 17.0.1401.422.
What can I do to avoid this annoying issue?
Thanks for the support
Pietro

Hi,
Have you tested by trying to connect any other bluetooth devices? Just to make sure the issue isn't with the mouse specifically.
You can also try the follow steps:
Step 1. Go to device manager
Step 2. Right click on "Bluetooth Peripheral Device" that you want
Step 3. Select "Update Driver Software..."
Step 4. Choose "Browse my computer for driver software"
Step 5. Choose "Let me pick from a list of device drivers on my computer"
Step 6. Select "Ports (COM & LPT)"
Step 7. Select "Microsoft" at "Manufacturer" list
Step 8. Finally select "Standard Serial over Bluetooth link"
If you are still unable to pair with a Bluetooth device try the following:
Step 1. Search for "Change device" in the Windows 8 Start menu.
Step 2. Click on where it says Change device installation settings.
Step 3. Select the No, let me choose what to do option.
Step 4. Check the automatically get the device app option
Step 5. Click Save changes to save the settings you just chose
As well you can try this
Step 1: Go to RUN (Windows Logo + R) and type “services.msc” and Enter
Step 2: Now find “Bluetooth Support Service” and double click on it
Step 3: Now click on Log On Tab and Type in "Local Service" without quotes
Step 4. Click on “This Account”
Step 5: Now remove any passwords leave the password field blank
Step 6: Underneath the upper left title should be a hyperlink "Start" Click it
Let me know how this goes.
Thanks.
I worked on behalf of HP.

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