Bluetooth Mouse no longer recognized

I connected a (Gigabyte) bluetooth mouse and used it for several weeks on my MBP, in both OS X and Windows 7, with no problems. Recently, it stopped connecting in both OS X and Windows 7, so I've tried several solutions that I've found (Removing Library/Preferences/SystemConfiguration and restarting, removing com.Apple.Bluetooth... and restarting, but my mouse continues to not show up in either operating system.
It seems like this is a somewhat common problem, but none of the solutions I've tried have worked. Alternatively, is there a way to completely reset my bluetooth settings?

I had the exact same issue. First, make sure to use the latest bootcamp drivers for your system. Mine was 5.0.5033. You'll need a wired keyboard and mouse to complete the installation. With Windows 8.1 and the latest bootcamp drivers loaded on the windows side, I went back to the Mac OS, and disconnected both the wireless mouse and keboard using the blutooth settings, then clicked the minus sign next to each to delete the pairings to the Mac OS. Then using the wired mouse and keyboard, I went to system settings, then changed the startup disk to bootcamp. I then restarted the machine and it came up in Windows. i used the wired mouse and keyboard to log in. One there, I was able to pair both the mouse and keyboard. The keyboard paired on the first attempt, and Windows gave me a code to enter. The mouse took a few tries and eventually paired. After I got both working in windows, then I went back into Mac OSX, and it took a few minutes but both devices automatically re-paired to the Mac OS, and now both work in both systems.

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Bluetooth mouse no longer works

My Microsoft Bluetooth 5000 mouse no longer works after install of the latest 10.6.4 update
any reason this could be? (Also forgive the use of a microsoft mouse haha)

I had the same issue since the latest OSX upgrade. Bluetooth mouse 5000 just stopped working and couldnt be set up again.
I installed the latest Intellipoint 8 drivers from microsoft.
google microsoftmouse_d279.dmg and run it.
reboot the mac after installing.
going through the usual mouse setup in system preferences still gives you the same error so forget that. Instead, go to Bluetooth settings and add new device manually. finds the mouse and connects.
hope this helps.
BTW.. BT mouse 5000 is the best mouse i own and i have many!!! was devastated when it stopped working. Happy to be using it now again...

Keyboard and Mouse no longer recognized when Boot Camp'ing into Windows XP

Mac Pro early 2008, Mac OS X 10.6.2, all updates applied. WinXP SP3. Standard wired Apple smooth mouse.
I normally use Parallels 4.0 to access my Windows XP on this Mac. That's been working fine and continues to do so. I upgraded to Snow Leopard not long after it was released. My Parallels is set to use the Boot Camp partition as the basis for its virtual machine.
I haven't started Windows directly from Boot Camp in some time. It used to work fine also. I am not sure I have accessed it directly from Boot Camp since I upgraded to Snow Leopard.
In any event, when I try to boot into Window, my slim wired Apple USB keyboard and mouse are not recognized. I get to the opening Windows Log-In screen and at that point, I can't move the mouse cursor and I can't type anything into the Windows password input box. The red mouse laser light flashes once every 7 or 8 seconds but also doesn't stay on.
Starting Windows under Parallels still works fine. I downloaded the BootCamp 3.1 Windows 32-bit upgrade from Apple. I tried running it in Windows under Parallels. Something ran for a while when I did that but there was no installation screens or dialogs after I clicked the "run" button.
Not sure what to do next.
Thanks.

Adding to the above: I also tried plugging in an Microsoft USB keyboard at the point when Windows freezes at the Windows log-in screen. The keyboard is not recognized and the only way I can leave this screen is to power-off the computer.

Magic mouse no longer recognized

Hello everyone,
I have my 2009 mac pro about 13 feet away from my keyboard and magic mouse, and though it would connect via bluetooth, it was very laggy and at times unresponsive, so I purchased an IOGEAR GBU421, plugged it into my USB hub that sits next to my keyboard, and its been working GREAT for the past 5 months! However today the mac does not recognize the magic mouse when using this bluetooth adapter.
Of course I replaced the batteries, repaired disk permissions, even removed the magic mouse from my bluetooth devices, and it still wont connect with the IOGEAR, regardless of if its plugged into the USB hub, or the mac directly. I then tried connecting the mouse via the mac's built in bluetooth, and it works fine.
I dont know whats going on! I've contacted IOGEAR and they say its "probably a conflict with the bluetooth on your mac." They are willing to exchange the unit, but before doing that I'm wondering if there is anything I can do on my end to see if its indeed a conflict with the bluetooth on my mac.
Thanks!

I can suggest you try the standard simple techniques usually posted to questions like this by trying a smc and pram reset. If those don't work then here's my usual reply to this situation, i.e., reset the BT back to "factory settings" and try to re-pair.
Incidentally I also use a IOGEAR GBU421 (plugged into the back of my 27" ACD) and have been since last Christmas when I bought it on sale at Fry's. It works although about maybe 15 to 25% of the time my mac pro is a little slow reacquiring it after waking from sleep. In those cases I have to flip the mouse switch to essentially tell my machine "look over here stupid" :-)

Bluetooth keyboard no longer recognized by iMac

My Bluetooth keyboard has suddenly stopped working - it doesn't show up in BT preferences, nor in the dropdown BT menu. When I attempt to add a new BT device, the keyboard is recognised by its name (the one it has always had), but attempts to pair it always fail.
I have reset the SMC to no effect.
The green light doesn't flash while I'm attempting the pairing - I don't know whether it should or not.
BT seems flaky - sometimes it offers me a code for the pairing, but usually not. I've tried to pair it about thirty times in all.
I don't understand why the keyboard doesn't show up in the BT preferences, since its name is recognised when I attempt to pair it. Since its name doesn't show up in BT preferences, I obviously can't delete it from there and start afresh.
All help gratefully received.

Update: I have solved the problem as follows.
1 I changed the name of the BT keyboard - I don't know if this relevant or not.
2 I took the keyboard out of range of my iMac by taking in down into my basement - when I did so and switched it on down there, the green light started to flash, indicating that it was now in pairing mode. Previously, when my keyboard was close to my iMac, the green light had not flashed.
3 I came back upstairs to my iMac, and BT setup recognised the keyboard under its new name.
4 BT setup then gave me the 8-digit pass code, which I entered, and the pairing was completed successfully.
So it seems that re-enabling the pairing mode can be achieved by taking the BT device out of range of the home computer, and once the BT device has established its pairing mode/status, the process works as it should. If this is correct, it may be of help to others with a similar problem.

My old Intel-Based iMac is no longer recognizing USB wired input devices; it only recognizes Bluetooth. What happened?

My friend's old Intel-Based iMac is no longer recognizing USB-wired input devices (Kensington TrackBall, Logitech Mouse) plugged into any USB slot at the back of the computer.
They were working before and for many years.
All of a sudden, A pop up window came up. IT said no Bluetooth mice could be found. We don't know what set off that window to pop up and look for a WL mouse. It never has before in the 5 or more years my friend has been using this computer.
I supplied a wireless Apple mouse and his is back running again.
But want to know why his USB-input devices (Except his keyboard) are not being recognized. He would prefer to use his Trackpad (Wired), but can't find anything in SYstem PReferences to allow that. The computer only seems to want a Bluetooth input device.
Anyone have an idea what happened and if this can be reversed?
I think he is still running Mac OS X 10.5.8.

Hi Carol, lets try this...
reset FW bus, same goes for USB reset...
Reset the Firewire bus
If your Firewire or USB isn't recognizing any device. A solution which has worked for some whose hard drive became invisible in 10.4 was simply to follow these four steps to reset the Firewire/USB bus:
1. Shut the machine down.
2. UNPLUG the power lead to the computer and any firewire/USB drive/devices.
3. leave it for 10 minutes.
4. Connect back up and reboot.
http://www.macmaps.com/firewirebug2.html

URGEND: After cloned backup neither usb nor bluetooth mouse recognized

ahhhhhh, help needed....
after bootcamp kills my complete system disc during installing xp i've cloned my backup copy onto my ereased system disc. every things fine (besides some errors) but now my macpro don't recognize neither the usb nor the bluetooth mouse.
the keyboard works fine and i've tried every usb slot and a powered hub without no luck.
the bt mouse getting recognized by the bt assistant, connect and ready, BUT it's not working. the "tray" symbol shows it's connected.....
i've tried the following: pr reset, board reset, permission repaired, new directory by diskwarrior = nothing
behind the error window of chronosync is another one from parallels which says that the "connectusb.kext" extension wasn't correctly installed.
i've tried to copy the extensions from my macbook parallels but the error still occurs.
i'm not sure but i think there can't be any connection between the parallels extension error and my overall mouse dis function, or can it be???
plz help, cause i've got no possibility to archive and install the system cause i'm on an non authorized tiger 10.4.11 system on an early macpro
thx sooooooo much/___sbsstatic___/migration-images/migration-img-not-avail.png
cheers and sorry for double posting

Just watching various posts on forums to see what I should do next. I updated to 10.6 from DVD, then went to 10.6.5, and my keyboard and mouse would stop working, and then start working again when I unplugged and replugged the keyboard (I have the mouse plugged into the keyboard). I don't want to spend all day unplugging and plugging my keyboard. I just went back to core 10.6 from the DVD, all my main software seems to work, so unless I have problems, I'm just sticking with core 10.6 until things get resolved.
I might try updating to 10.6.2, or 10.6.4, but not until I'm forced into it (when something is really not working on unstable). I do mostly music and video work. The only reason I updated was because something new I want to run (Wavelab 7) only works with 10.6. I usually never update my OS unless I'm forced into it, I'm way not an OS early adopter, I have work to do! I was truly expecting 10.6.5 to be OK, they've had plenty of time to get the kinks worked out. I wasn't expecting Apple to introduce new ones. Sounds like I'm not bothering with 10.6.6 now. 10.6.7 anyone? Do I hear .8?
Way to go Apple.

Intel iMac; upgraded adobe flash; bluetooth keyboard no longer pairs but magic mouse still OK. With Bluetooth switched on the screen splits into 4 areas and open windows seperate and shrink. Switch off Bluetooth and problem disappears and iMac works OK

Intel iMac; upgraded adobe flash; bluetooth keyboard no longer pairs but magic mouse still OK. With Bluetooth switched on the screen splits into 4 areas and open windows seperate and shrink. Switch off Bluetooth and problem disappears and iMac works OK with plug-in keyboard and mouse

Hi, Derek -
...the screen splits into 4 areas and open windows seperate and shrink.
Sounds like Spaces is being activated somehow. With the wired keyboard and mouse in use, select the Exposé & Spaces control pane in System Preferences, click the choice in that pane for Spaces. See what the settings are. There are some activation settings in that pane - by default, F8 activates it.
It could be that the bluetooth keyboard has some stuck keys and is activating Spaces; or that the activation command has somehow been reset to something that the bluetooth mouse, or bluetooth itself, is triggering.

The KitKat upgrade has been a disaster. home wireless is no longer recognized, even going through the set-up process. It does not connect to the car through Bluetooth seamlessly--I have to add my phone as a new device each time I get in the car. In atte

My home wireless is no longer recognized, even going through the set-up process. It does not connect to the car through Bluetooth seamlessly--I have to add my phone as a new device each time I get in the car. In attempting to solve these problems I have gone to settings-phone-upgrade and it states that the upgrade is available-select to continue-(which I do)- it checks -please wait and it then states that update not available - try later.

Maybe not too late to help you.
For specifically fixing the Bluetooth, un-pair your phone with the car, and go through the process of repairing the two.
In general, the KK update requires many of us (different phones) to perform a Factory Data Reset after we back up our personal content (pictures, music, movies, or other downloaded files) to a PC or MAC. This will result in you having to do a bit of work to setup icons for the programs you use, and maybe putting in the specifics again for email accounts and other specialized apps. So if you are going to do this sort of thing... copy important information/settings down on paper.
HTH.

My apple bluetooth mouse is not being recognized by my macbook air - and it was yesterday!

My apple bluetooth mouse was working perfectly with my macbook air until I had to change the batteries. Now it is not discoverable and I really can't operate without a mouse. I tried another logitech usb mouse and that was not discoverable either. Please help!

Today, when I turned on my iMac, neither my bluetooth mouse or keyboard were recognized. I had to connect my old USB keyboard-mouse to type this message.
And yes, I restarted my iMac, didn't help.
Can someone help?
PS: Barry, "resetting SMC" doesn't help

My Apple Magic Mouse is no longer recognized, and I have good batteries installed correctly in the mouse.

My Apple Magic Mouse is no longer recognized, and I have good batteries installed correctly in the mouse.

Is the green light showing? Is it steady or flickering? You should try re-setting the SMC.
Intel-based Macs: Resetting the System Management Controller (SMC)

After updating OS X 10.8.5, bluetooth is not available in the menu bar. The Magic Mouse is recognized and working but the bluetooth mouse functions do not work.

After updating OS X 10.8.5, bluetooth is not available in the menu bar.
The Magic Mouse is recognized and working but the bluetooth mouse functions do not work.
I have downloaded and installed 10.8.5 combo but it does not help.
Menu bar - System Preferences/ there is no bluetooth item
I restarted with cmd + alt + P + R it doesn't help.

Did you try the suggestions from your other post on this?

Connecting a Bluetooth Mouse is a Long Process Now

I have a MacMice Bluetooth mouse that I have had since I had OS 10.4 installed. In OS 10.4 it was easy to connect. Once I had paired the mouse with the computer all I had to do was turn on the mouse and wait a few seconds for it to connect. Then I installed OS 10.5 and it would no longer connect that easy. Under OS 10.5 I had to go up to the bluetooth menu item and go down to "MacMice" in the drop down menu and choose connect. All this with the trackpad. Then I can use the bluetooth mouse.
Now, I am on OS 10.6 and it still doesn't connect as easily as turning it on and Apple seems to have made it even harder to connect. I now have to go up to the Bluetooth menu item and go down to "MacMice" in the drop down menu but connect is no longer there. Now I have to click on "Open Mouse Preferences..." and then wait for it to find the mouse and then click on connect and then close the preferences. Talk about a bunch more steps that used to be just one step for me.
Any ideas on ways around this to get it to work as it did in OS 10.4?

You could try to find a new driver. I agree that the menu options are more convoluted. I've even been insulted (repeatedly) by selecting the previously paired mouse, finding no option to connect, going back to the menu (you can get there from the menu bar, by the way) to choose "set up a bluetooth device", and having the %$#& system tell me that my mouse is "already paired" and insisting that I acknowledge this before it will let me connect. But somehow, magically, my Kensington Bluetooth mouse is now happy with 10.6, and it no longer requires reconnection when I come back to the computer and wake up the display. Maybe the same lucky stroke will happen to you.

Windows not recognizing bluetooth mouse

Oh Geez, now on top of not being able to hold down option key and having it give me the option to select a startup drive, Windows is completely oblivious to my bluetooth mouse using Bootcamp 3.04. Suggestions?

I've downloaded itunes, tried researching and
troubleshooting til I'm blue! I plug in the ipod and
the only thing my device manager shows is USB mass
storage device. By the way, my ipod did NOT come with
an installation disc. And yes it's fully charged. The
orange lights up while charging and when I plug in
the ear pods the blue light stays lit.
IF the GREEN LED stays lit continuously, SOMETHING is seriously wrong with the Shuffle! READ the following
article, "Understanding iPod shuffles status lights", especially the part on " Using iPod shuffle to play music"
http://docs.info.apple.com/article.html?artnum=300553
iTunes is not recognizing the ipod either (as my
friend said it should)
I even installed itunes on a friends' computer and
had the same problem. I just got this for my son for
Christmas and needless to say he's a bit
disappointed.
Did I buy a lemon?
Perhaps...but they're Not ALL lemons by any means.
Please help!!!

Wireless (Bluetooth) mouse and keyboard oddities

I'm having some issues with the bluetooth peripherals on my new Mac Pro. I thought some here might be able to tell me if this is "normal" behavior in any way, or if something is defective...
First of all I'm using the Wireless Mighty Mouse that came with the Mac Pro, and an older Apple bluetooth keyboard that came with my G5 PowerMac. (This is one of the clear-with-white-keys keyboards so ubiquitous for many years.)
Both the mouse and the keyboard are taking quite a long time to be recognized by the machine upon start up. The mouse takes perhaps an extra 10 seconds; the keyboard more like 30-60 seconds. On my G5 PowerMac both the mouse and the keyboard would be coupled by the time the operating system was finished booting up, so this seems odd to me.
If you're using bluetooth input devices on your machine, are you seeing similar behavior?
Secondly, the Wireless Mighty Mouse is regularly recognizing right-clicks (assigned to "Secondary Button") as left-clicks (Primary Button). Perhaps 15%-20% of all right clicks are registering as left-clicks. It seems like they mis-register in clumps of 2 or 3 in a row. It happens often enough that it essentially makes the right "button" useless, since you are constantly accidentally left-clicking on things that you had no intention of clicking on.
Right now I have hooked up my Microsoft Intellimouse Explorer 2.0 (via a USB port) and am having no such problems with it so far as I can tell, so it doesn't seem to be a general operating system error, but either something with the bluetooth communication, or something wrong with my Mighty Mouse itself.
Any ideas?
Message was edited by: John Williams1

Secondly, the Wireless Mighty Mouse is regularly recognizing right-clicks (assigned to "Secondary Button") as left-clicks (Primary Button). Perhaps 15%-20% of all right clicks are registering as left-clicks. It seems like they mis-register in clumps of 2 or 3 in a row. It happens often enough that it essentially makes the right "button" useless, since you are constantly accidentally left-clicking on things that you had no intention of clicking on.
You have to lift your finger from the left side before clicking the right side of the Mighty Mouse.

Bluetooth Mouse no longer recognized

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