Bluetooth Mouse Won't Track

I changed the battery on my Bluetooth Mouse yesterday and now it won't track. It will still click, so the batteries are good and the connection is good.
Any ideas?

Hi !
I got exatly the same problem today : I changed Apple Mouse battery and then tracking had gone (only clicking was still OK).
I did reset PRAM and so on ... adding the mouse as a bluetooth device was always OK but still no tracking only click !
I put batteries away and left my Apple Mouse for a while on my desk ...
4 hours later, I put batteries back and was decided to update bluetooth firmware I had just downloaded ... I ran update software : it left two patches under Utilities folder to be launched.
I was decided to try it so I launched the bluetooth "configure new device" procedure one more : This time it worked !! The tracking was back !!
I think I will not use the patches just installed... that's enough !!
Hope my story can help someone !
Imac G5 - 2GH - PPC Mac OS X (10.4.8)

Similar Messages

Suddenly my magic mouse won't track properly, can anyone help?

Suddenly my magic mouse won't track around the screen properly, can anyone help? It was working fine then it started sticking. It scrolls from top to bottom fine just the on screen movement is effected. The battery is showing 100%, I've changed the fast/slow slider all the way to the right which has helped a little and unpaired it from bluetooth then re-paired it, did an SMC shut-down, cleaned ball, battery points but it still does not feel totally right? Am I missing something?

hi, i had the same problem.
i just put my mac into sleepmode
apple logo left corner --> first option above restart
then i connected my magic mouse ( holding the button)
and then it worked
i hope it is working for you too

Bluetooth mouse won't reconnect when switched on

I have a 2.4GHz Mac Min (last model before being replaced by the model without DVD drive) and a Mac USB keyboard. I wanted to use a Bluetooth mouse as I don't like the trailing lead with a USB mouse, but I wanted a conventional three button type mouse as I need that for my RISC OS emulator program, so I bought a Logitech V470 Bluetooth mouse. I set it up in Bluetooth preferences with no problem and set it as a favourite. It then worked very well and was comfortable, smooth and accurate. The problem comes after I have turned it off, either when I am not going to be using the computer for a period of time, or at night, obviously to save batteries. When I switch the mouse back on, the computer and mouse simply will not reconnect. The only way I can get the mouse to reconnect is to plug in a USB mouse, delete the original device pairing, and set-up a new device again; or power the computer off and restart it. Sometimes restarting the computer doesn't work as a dialogue box will open over the password screen saying it can't find any mouse, then it finds it and shows the correct Mac Address of the mouse but even clicking any of the buttons on the mouse it still won't actually control the mouse pointer!
I have another Bluetooth mouse, a Microsoft 5000, which I use with my MacBook Pro so I tried that with the Mac Mini and once paired it works fine, *including* after being turned off, reconnecting within a second of being turned back on. So I asumed it was something to do with the Logitech mouse rather than the Mac Mini, and contacted Logitech. As it was a new mouse they suggested it was faulty and I have been sent a new one. However this one is the same and in one respect actually worse. Once paired it works fine just like the original, but once it has been switched off, again it will not reconnect when switch on. But with this one, even closing down the computer and restarting it won't connect the mouse. The only way with this one is to delete the pairing and set-up a new pairing again. That means whenever the computer or mouse are turned off, you have to connect a USB mouse so that you can get back in, delete the pairing and set-up a new pairing again, which is unacceptable.
However, if I boot the Mac Mini into Windows XP using bootcamp the Logitech mouse works as you would expect in all ways *including* reconnecting immediately after being turned on, if it has been turned off. Also I tried this mouse with a 2006 iBook G4 1.42GHz OS X 10.4.11 and again it functions correctly including reconnecting immediately it is switched back on. So these last two tests appear to show a fault with the Bluetooth firmware in Mac OS X on the new Mac Mini not a fault with the Logitech mice. After all, it is using the same Bluetooth and aerial whether in Mac OS X or Windows but it will only reconnect when in Windows. As a final test I set the MacBook Pro up for Windows 7 using bootcamp and again the mouse will not reconnect in Mac OS X on the MacBook Pro but it reconnects fine in Windows 7 on the same hardware.
Is there an answer to this problem? Do you agree it is a firmware/software fault? Does Apple know about it and are they going to do anything to correct the problem? Thanks. Roy

Yes, I do notice that connection can be lost sometimes and regaining it can be difficult. I have even had to go to the point of finding an old USB mouse to get it going again. I usually try turning off the switch on the mouse and then back on. Then I click it about 5 times or so, usually it picks it up again. Same thing with keyboard. Not sure if that helps at all. Good luck.

Bluetooth mouse won't work in windows

I have a microsoft bluetooth notebook mouse 5000 that works well in mac osx but when I go to windows 7 in bootcamp it reports that the bluetooth hid device driver is not working and the mouse won't work.
I can get it to detect the mouse and try to load the driver but then it says that the driver installation did not work.
In device manager the bluetooth hid device has a warning icon next to it and it says that the device is not working.
When I try to use my magic mouse in windows the same error happens and it says that the hid bluetooth device driver is not working.
Both mice work fine in mac osx and the microsoft mouse was working ok in windows until last week.
Since then, my son installed a couple of games in the windows side and the mouse started acting up the following day.
Any advice would be very appreciated. Thanks.

Hi!
I suffered this problem time and time again, I kept on pairing/un-pairing/re-pairing etc. and then for no reason at all it suddenly worked. What happened I do not know. Be patient. First off use a wired keyboard and wireless mouse and if that works stay with it for a while. Then try both wireless. I found my mouse was more temperamental than the keyboard. You may have to try wireless keyboard and wired mouse (USB into the computer direct).
Good luck let me know how it goes.

Bluetooth mouse won't pair after recent os updates

Hi there,
Since I installed the two updates for snow leopard yesterday my bluetooth mouse will not pair.
I go to setup bluetooth device & when i press the button to make it discoverable it appears right
away so I click contnue & after a short while get the error message 'The pairing attempt was
unsuccessful. This configuration of Mac OSX & bluetooth software could be invalid or unsupported'.
On the initial discovery screen the messages 'searching for devices - one found' then 'updating 1
device name' appear. Have just tried pairing it on another windows system & it works fine!
Any advice appreciated.

If using a 3rd party mouse, check with its manufacturer to determine if they have compatible drivers.
If using Apple's mouse, post in the Mouse Bluetooth forum area.

Targus comfort bluetooth mouse won't connect

Hi,
just bought Targus bluetooth mouse:
http://www.targus.com/us/productdetail.aspx?sku=AMB09US
However, my computer is not able to recognize it. When I try to connect it to the different computers, it works without problems so the problem must be on the side of my pc.
I own Lenovo Ideapad Yoga 13.
Any advice will be highly appreciated,
Thank you,
Jacob

hi Fredecumber,
Welcome to the Lenovo Community.
Can you try to follow this article on how to pair a bluetooth device on Windows 8.
Also, when you try to pair the Targus bluetooth mouse to your Ideapad Yoga 13, do you get any error messages? Does it even see the mouse on the bluetooth device list?
Let me know your findings
Cheers
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

IOGear Bluetooth Mouse won't pair

Hello!
I bought an iogear bluetooth mouse and am trying to use it with my Powerbook 1.67 dual layer.
What happens is I set up device, choose mouse, and "Bluetooth Mouse" shows up in the list. I choose that. Next the setup assistant tells me it will try an empty passcode and of course fails.
The setup assistant never asks me for a pin code, and then tells me to make sure I set the proper code on my mouse
Anyone have any clue how I can get SUA to let me enter "1234" as my pin code?
Steve

I figured it out. I had to pair as "other device" not a "mouse" and then on the discovery screen I clicked "passkey options" and chose "use a specific passkey" which then on the following page prompted me, to which I entered "1234"

Bluetooth mouse won't wake from sleep mode

as title says, yesterday all of a sudden magic mouse just stopped working. It wouldn't connect after waking up from sleep. It would work only if I restart the computer. Then if I put my MBP to sleep and wake up, bluetooth mouse will not work again... So frustrating. Please help.

I've done some more experimentation and found a workaround. I had Sleep and the Screensaver both set to Never, and by activating the Screensaver the wake up issue has gone away. This doesn't change the fact that there is an issue with my ATV sleeping when it shouldn't and failing to wake up, but having the screensaver active stops it sleeping in the first place I guess.
It's slightly annoying because I like to have music playing with the description and album art running, and this disappears when the screensaver comes on, but it is better than unplugging the thing every time I use it. Hopefully this will be fixed in the next update, because it only appeared in the last one.

Bluetooth mouse won't pair automatically?

Anyone know how to get a blutooth mouse to automatically pair at boot time?
Currently I have to manually remove and add the device using the BT tool in System at every boot.
Mouse is a Logitech 270. OS X is up to date at 10.4.8. Bluetooth driver is the standard Apple driver. Didn't work with 10.4.6 & 10.4.7 either.....
Bluetooth is a neat technology, if it only worked as specified!
Occaisionally the mouse pairs automatically at boot for no apparent reason, sometimes turning BT off then on again works. Mostly it doesn't (work).
Batteries are fresh.
Bluetooth driver says mouse is present but not connected. So it's not a device discovery problem, but a pairing problem.
I've tried powering up the mouse before booting, after booting, resetting the mouse before & after. Nothing seems to work. Help!
macbook pro 17 Mac OS X (10.4.8) bootcamp

Have you tried adding it as a Favorite via System Preferences > Bluetooth > Devices > select the device > click "Add to Favorites" ?
For the BT Mighty Mouse clicking it once then giving it a couple of seconds also has fixed similar non-pairing problems.

Apple Bluetooth Mouse won't work in Bootcamp Windows XP

I just purchased a new MacBook at The Apple Store and they installed Boot Camp with Windows XP for me. I also purchased an Apple Blue Tooth Wireless Mighty Mouse. The Blue Tooth mouse works just great on the Mac side, but it will not setup and install on Windows. The Wizard Setup finds the mouse just fine and it looks like everything has gone smoothly until about the very last last step. It gets hung up on the 'Passkey.' It doesn't matter what I check when it asks for a passkey...no passkey, set your own passkey, use passkey that came with mouse, etc. It doesn't like anything that I put in. At the end, I get the following message: "Windows was unable to exchange passkeys with your device. The device has indicated a passkey exchange failure." No passkey came with the mouse. I thought I would check here today for any ideas on what to do, but will take it into the Apple Store this week if necessary to see if I can resolve the issue. Thanks!!
Sunny

Hello,
Try the suggestion on this thread: http://discussions.apple.com/thread.jspa?messageID=7475107
Here also: http://forums.macrumors.com/showthread.php?t=630024
Carolyn

Bluetooth Mouse movement on Mac Mini Core Duo

Bluetooth mouse movement and tracking is a bit strange. The pointer overshoots the target and 'hugs' the edge of the screen. It's not a problem with one particular mouse - two different manufacturers behave in exactly the same way. Both mice work fine on my PPC machines. Any ideas or solutions?

I use a Logitech MX900 Bluetooth mouse with my PowerBook and for the most part it works fine. There are times when it just loses the plot and behaves like yours. I don't think it is a case of insufficient bandwith as Michael suspects but more a problem with intereference. I do notice that when there is a high use of my Airport connection the erratic behaviour is more prevalent.
If you use both Airprt ans Bluetooth concurrently you might want to switch off Airport off to see if your mouse goes any better.
Either way though you will find that a wireless USB mouse to perform better under most, if not all, situations.

Tracking problem with Bluetooth mouse..

I recently changed batteries in my Bluetooth wireless mouse... I've done that many times in the past without incident... But this time something strange happened... I used to run the tracking speed setting at the second notch up from slow but now that is lightning fast. Even the next setting down, the first notch up from slow, is too fast... And the slowest setting is ironically too slow which means if I try to move the mouse across the screen at what I would consider a normal speed, the mouse jumps back left as I move right, meaning I am overwhelming the control system... The point is something changed and I can't imagine what... These new batteries are now down a notch from top power meaning they are not new anymore but still the lowest notch is too slow and the next one up is too fast... My real question is what could have changed?? I am running 10.4.6 and I don't believe I had changed anything other than the batteries from before to after the problem started... Any thoughts???? thanks... bob..

Today I received a letter from Apple, a very strange letter that had no heading or address and didn't say "Apple", all it had was the Apple logo. But from the postmark on the envelope I could see it was posted in Cork, Ireland.
The letter confirmed that they had received my proof of purchase and that they would arrange for me to be send a replacement.
The letter said they had tried to call me but could not get through. This is FALSE. Anyone who ever calls me can always get through (although at times, they may get my voicemail). Nobody from Apple left any messages on my voicemail.
The letter gave me a Case Number and said to call their "Technical Support Team".
When I called the number they gave 0870 8760753 I was offered a number of options, NONE OF WHICH covered my reason for calling, so I chose the seemingly nearest option to it.
I found myself talking to something with an Indian accent so thick and heavy that I could barely understand him, and I am used to Indian accents.
He seemed very tired or sleepy; certainly on taking my call he seemed to be settling himself in for some kind of long haul.
Very slowly and hesitantly he started asking me for all kinds of details about me. As I gave him each piece of information he asked me for, he kept interrupting during the process that that I had to repeat myself several times. I had to interrupt him to tell him I had a Case Number (he had not asked me for one).
He took my Case Number , and paused for a long time, then said "well....Mr. -, this is about a Bluetooth Mouse, yes?"
Brilliant.
He seemed to think the pair of us were going to spend a long time negotiating about something.
He said he would need to go and speak to his supervisor. I waited on the line for 10 (repeat TEN) minutes.
He came back "Well, Mr. -....I need to check all your details".. including all my credit card details....very slowly and repeating everything twice.
Several exasperating minutes later I THINK I had convinced him that he had all my details and that he needed to have a new mouse sent to me.
He said that when the new mouse comes (THINKS...if it comes) via UPS, I must send the dead one back to them within 10 days or they will charge me for the new one. I said what happens if I don't (because this is the summer and I might be out of the country on holiday).
"That is the procedure".
I replied "so you have all the information you need now and you are going to send me the mouse, yes?"
"yes".
---long silence---
I said "IS that the end of the telephone conversation?"
"yes."
"OK thanks, goodbye"-
MORAL OF THIS STORY:
If you buy an Apple wireless mouse and it dies on you, consider if you really badly need to have it replaced by Apple. HOw much time do you have to waste?

My computer was trying to connect to my Bluetooth mouse but I accidentally hit cancel so now my computer won't connect to my mouse. I turned my computer off. When I turned it back on it still won't connect and I can't login! Help!

NEED URGENT HELP!
My computer was trying to connect to my Bluetooth mouse but I accidentally hit cancel so now my computer won't connect to my mouse. I turned my computer off. When I turned it back on it still won't connect and I can't login! Help!

Reset the SMC.
Barry

Mighty Mouse Trackball won't track

I have a Mighty Mouse whose trackball all of a sudden won’t track ”UP“… down YES but UP No!
This Mouse worked just fine for about 6 months, then no UP.
How Come???
Model Number: A1152
P/N: KY556018MVU3MC
Is there any way of cleaning them inside without doing any damage? How do you get them open?

Re: Mighty Mouse Trackball won’t track… Now it does!!!!! and just fine.
What I did was to get some ”Electrical Contact Cleaner“ and spray some directly inside the mouse by spraying past the little mouse ball on top. Upside down, right side up, tilting in all directions and turning the ball back and forth vigorously. Well low and behold it started to move the pointer in both directions. Slowly at first then with more and more responsiveness the pointer came back to life. Then it quit for awhile! This I have determined to be caused by excess cleaner making the rollers a little slippery. But in 5 minutes the excess fluid had evaporated and the mouse now works perfectly! End of story except to quote the ”Electrical Contact Cleaner“ label. It reads as follows…,Removes oil & other films from electrical contacts, connectors & switches. Leaves no residue. Safe on most plastics. End of quote.
So there you have it. Thanks to all who responded and I hope this helps the rest of you who are having trouble with your mouse balls.
TTFN
G5 Mac OS X (10.4.10)

ThinkPad Bluetooth Laser Mouse won't reconnect

Hello,
I have a ThinkPad R500 running Windows 7, and am using a ThinkPad Laser Bluetooth Mouse. I also have a Kensington Micro USB Bluetooth adapter.
Previously this combination worked great. Mouse worked fine and would stay paired with laptop, even after putting the computer into sleep mode (or if the mouse turned off after a period of inactivity).
Within the last few days, however, I have found that the mouse will lose its Bluetooth connection to the laptop whenever the computer goes into sleep mode (or after a long period of inactivity). The only way to fix this (that I have found) is to remove the mouse from the Bluetooth devices, and then re-add the device.
I have updated drivers all around. I have also seen the often-recommended solution on other message boards that I should go into Device Manager and, under the Power Management tab for the appropriate Bluetooth radio, uncheck the checkbox for "Allow computer to turn off this device to save power." However, I do not have a Power Management tab for my bluetooth radio. (I am using the Generic Bluetooth Radio provided with Microsoft Windows.)
Any help on this is much appreciated! I am willing to buy a new Bluetooth adapter if need be, although I don't see why that should be necessary -- as mentioned, the entire setup described here was working perfectly as recently as last week.
Thank you!
Craig

I have the same problem. The mice work fine mostly with host system regardless to operation system(XP/W7/Ubuntu), but the scroll doesn't work in vmware. I don't think it is related to virtual system because any other mouse work fine in the same virtual OS. I think Lenovo should to investigate it and change the behavior of scroll wheel because it seems to be different to other mouse. I like the feature that the scroll wheel is working in current window where the pointer is, but maybe the feature cause the problem, the scroll wheel is out of work in vmware.

Bluetooth Mouse Won't Track

Similar Messages

Maybe you are looking for