Bluetooth on curve 9300 (Menu - send - no Bluetooh)

hiii, i used blackberry curve 9300. i have a problem with bluetooh. when i choose a image, then press menu - send - but no showing bluetooth (normally it shows : bluetooth, email, text message, bbm contact, etc)
please let me know to fix it
regards

Please remove your battery while your BlackBerry is ON and reinsert again in a few seconds. If the problem persists, Reload your OS. Read this article.
How to perform a clean reload of the BlackBerry Device Software for Windows
Thanks.
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Email on Curve 9300

Hi Guys
Im new to this so please forgive any protocol glitches. My Curve 9300 wont send or receive email to/from my hotmail accounts since I tried to forward an email from hotmail to gmail using the Curve. Any ideas how to resolve this issue?
Thanks & kind regards

Hello GardenPartyPaul
Welcome to BlackBerry Support Forums
First please try those Steps in a sequence :
1- Register your Handheld .
KB00510 : How to register a BlackBerry smartphone with the wireless network
Wait till a Registration messages comes in your message box.
2- Resend your Service Book
KB02830 : Send the service books for the BlackBerry Internet Service
( Wait till a Registration Message comes in your message box for each email that you have configured on your device )
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
After Reboot please check if you're able to send any email from your Hotmail account , If problem persists then you can Delete and Re- add your Hotmail account which might help .
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

TWO PROBLEMS:( BLACKBERRY CURVE 9300) 1) Unable to send/receive e-mails 2) black square with a minute hand whizzing round

Hello,
I have a BLACKBERRY CURVE 9300
i would be most grateful if someone could help me with persistent problems, which ive previously enlisted the help of T-mobile to resolve but to no avail.
1) I am unable to send/ receive e-mails, this has been an ongoing problem which seems to sort itself out for a short while then returns, i have been asked to remove e-mail accounts from device and re-boot, and as i say works for a short time then starts again.
2) I have this annoying black square in the middle of the screen with like a second hand whizzing round which can sometimes last ages. I was told by t-mobile this was due to not doing regular device updates, i have since done this and as i type continue to see this symbol.
Any advice/suggestions would be gratefully received.
Thankyou.
Andrew Goodall

The spinning clock is usually an indicator of low memory. Make sure you are completely closing apps your aren't using by using the close or exit option in the menu instead of just backing out of the app with the escape key. Also check your memory after you have rebooted your device. If it is still low then you may have to delete apps you absolutely don't need or use to get memory back.
As for the email issue I am assuming you have a data plan since you have tried to fix the problem with Tmobile. If you haven't done so you may have to re-register your phone on the network and or log into Tmobile's BIS site to resend your service books.

Unlocked bb curve 9300 , can't send or receive pictures

I bought an unlocked at&t bb curve 9300. At&t, Verizon doesn't work where I live, (northeast USA) I was told by my local wireless company that I could use my sim card with any at&t , or tmobile phone, as long as it was GSM, unlocked. My friend has a bb curve and I really liked it, so looked at one and it was GSM and At&T, unlocked, put my sim card in and I can call , I can text, my wifi works, but I can't send or receive pics or use the 3G. I took it to my local wireless company who then said "oh a bb, I don't know if I can make it work" After they had it for over and hour, came back and told me " no luck"
Is there anyone out there that may be able to help me or is it a hopeless cause? I really like this phone.
Thanks!

Wind doesn't offer the Z10 so you obviously brought an unlocked phone to their network. Unfortunately, the carrier (Wind in this case) controls APN settings so the ball is in their court. Keep in mind that just because a phone works on a carrier's network doesn't mean that every feature will be perfect. Since Wind doesn't support the Z10, you're on your own.
I hope that answers your question.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

BB Curve 9300 doing random things, won't let me type my unlock password, send/receive texts or phone calls

I have had my BB Curve 9300 for 1 day, today it appears to be doing random things, when I try to type my unlock password it is putting random characters in. Its also sending random text messages out and I am unable to answer any calls? Any ideas? Thanks

Sounds like this could be a software issue. Have you upgrade any of the software or changes any settings or put a different OS on the phone?
If Not
I would suggest taking it back to where you bought it and have them issue it as an OBF (Out of Box Failure). Afew BBS have this problem and usually they come with a 7 days warranty in case of a manufacturing fault. Should that be the case I would recommend that you take your 9300 back and demand for either a replacement of for them to fix it for you free of charge.
But should you have changed something or added new software then the fault lays on you and you're responsible for the fixing of the BB.

Bluetooth Problem in 9300

Hi !
I have got Curve 9300 with OS v5.0.0.977. I am unable to receive anything using Bluetooth from the paired device but sending anything to other device is OK. Please help

Hi! I just got my 9300 and i have a same problem. Did you solve it?

Curve 8520 cannot send/receive calls or SMS when in range of WiFi - since foreign holiday

Re-posting this in the Curve forum, where it belongs... hoping someone can help.
Recently the whole family went to Spain for two weeks. All four of our phones (a Google Nexus 4, a BB Curve 9300 and two BBCurve 8520s) worked OK in Spain, connected to local mobile networks, sent and received texts and so on.
Since returning to the UK, the BlackBerry handsets have all had problems getting re-registered to our home network (giffgaff, which uses the O2 network, as I understand it). The nexus has been fine from the moment we got back, but the BB handsets are not.
The symptoms: when in range of a registered WiFi connection, the phones cannot send or receive texts (SMS) or make or receive calls, when out of range of WiFi, they do (sometimes) succeed. It is as though the WiFi settings are over-ruling the service books / HRT for the mobile network.
The 9300 seems to have sorted itself out, thanks (possibly) to an OS upgrade. The 8520s remain basically useless.
We have tried: battery pulls, SIM pulls, manual network registration, clearing the service books and re-registering, switching SIM cards between the phones (whichever SIM is in the 9300 works OK, whichever SIM is in the 8520 does not work), OS upgrade.
The network shows on the handset screen, and connection is shown as EDGE. But calls do not get connected and SMS messages fail with "too many retries". Attempts to re-register the handset result in a message being received that the handset has been registered but it makes no difference.
The network provider (giffgaff) say they have done everything they can, and I should speak to "an engineer" - but it seems very unlikely to me that all three phones suffered a hardware fault while flying home from Spain, and that the 9300 somehow fixed itself. So I'm convinced it is a registration issue, but giffgaff are not exactly confident in their support for BB.
So - has anyone ever seen this behaviour before, and how can we fix it?
Thanks

Good day
I took a into the BlackBerry knowledge data base here is some info you can follow
I cannot make or receive calls
I cannot send SMS text messages
Want to contract me? You can follow me on Twitter @RobGambino
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Location services for BB curve 9300

Hello, I seem to have a problem with my BB curve 9300. The location service is turned on but it doesn't work. Could anyone please help me ? Thank you in advance!

First make certain that you in an area of good signal coverage AND outside with a clear view of the sky in an open area of no tall buildings.
Click Options > Advanced > GPS > Menu > Refresh GPS.
(on OS6 devices, this path will be Options > Device > GPS)
Give it up to 10 minutes to refresh, and try 2-3 times in a row.
For the 9800 model:
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Location Settings.
3. Press the Menu key > Refresh GPS.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4 Display/Scan Bar Code
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How often does my Curve 9300 check for new email messages?

Hello everyone,
I hope that you are all well.
I use a Curve 9300 (3G) and assumed that it checked for and retrieved new emails all of the time. However, it seems that it only retreives new messages from my email account every so often. Could someone please let me know how often it checks for new emails?
Also, when I run a Diagnostic Test in the Mobile Network Options menu the result says NO when it tests to see if it is connected to my email account. When I ran tests a while ago the result was YES. Could someone please let me know if this is anything to worry about?
Many thanks.

First, you have a misunderstanding that the handheld device "checks" for messages. They don't.
RIM's technology on which the company and popularity was built is that RIM servers go out to your email server and checks for new mail and "pushes" those messages to your handheld BlackBerry.
On a normal POP3 email server, that occurs every 15 minutes and if new messages are found they are pushed and the RIM server checks again in 2 minutes for a few cycles, and after 3-4 cycles of two minute checks, if no new messages are found, it reverts to 15 minutes.
On an IMAP email server, the push is instant. An example of this might gmail accounts, yahoo mail, and private domains hosted by GoDaddy.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Curve 9300 as wifi router

I am looking for a app to enable my Curve 9300 to be used as a wifi or bluetooth router.
Want share my 3g with my android tablet.
Some one know how to do it? Or how to convince the Blackberry to build a app for this?

Hi and Welcome to the Community!
Please see this:
KB31857 How to setup and manage a Mobile Hotspot Connection
Your BB may or may not have the ability to do this. If your BB OS is not sufficient, then the feature is not available. Further, some carriers restrict it's use.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 9300 shows switch-off

Hi All,
I have recently brought the Blackberry Curve 9300 and having the connection of Reliance GSM.
I am facing a problem, that sometimes, the phone remains ON and also show the full network but when, the somebody calls it shows him as SWITCH-OFF and not able to contact.
I come to know this from my relatives, when they tried to call me a lot and now I realizes this problem when i try to call someone and the phone shows CALL FAILED. Then, i have to restart the phone evertime and after restarting it works well.
PLEASE PROVIDE ANY SOLUTION WHY IT HAPPENS..because it creates a problem in urgency!!!
Kindly suggest any solutions.
Thanks & Regards,
Ritesh

Hi and Welcome to the Forums!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your wireless service provider for formal support.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Trouble using a Curve 9300 for personal not business

Would appreciate some help as I have just bought a Blackberry Curve 9300.
I cannot send normal SMS, I can receive them and reply but when I compose and send they do not reach.
The top of the message box shows Text Messages instead SMS,
Any idea about this? in the manuals does not show about this problem.
Regards
Anxo Lobos

Hi there,
Well it was none of the issues neither with GPS nor server, it was basically that to send a SMS will have to do it with more clicks than on the IPhone4 or Nokia C1, in my Iphone4 I can access even my hotmail without special data plans from the carrier but guess that I am just experiencing with Balckberry to see how it works before deciding for longterm use.
Regards
Anxo Lobos
Spain

OS6 on Curve 9300 - maps icon dissappeared

After OS6 was downloaded and installed on my Curve 9300, the Maps icon dissappeared.
Using the Desktop Software, in the list of installed applications Maps is listed.
What must i do to get an icon for Maps?

Hide an Icon:
1. Click and hold the icon you want to hide.
2. Select Hide from the menu that appears
3. If the icon is colorless but not hidden, press the Menu key and make sure that Show All is not selected from the action menu.
To find and Unhide an Icon:
We will reverse the process to find and unhide and icon. Reference the photos above if you are confused.
1. Press the Menu key and select Show All
2. Find your “hidden” icon which should be colorless on the All view on the home screen.
3. Press the icon and press the Hide button from the menu appears
4. You will want to press the Menu key again and deselect Show All so the icons you want to stay hidden will disappear again.
Source: http://www.tech-recipes.com

Emails on Curve 9300

Hi. i have installed the new software for the Curve 9300. When I go into the setup page to set up my emails, it wont allow me to select the email icon. When I go into the email icon from the main menu, it says 'No message serices configured. You will be redirected to the Set-up Wizard to set-up your email account'.' When I click ok, it opens up a blank email template. Can anyone help? Thanks
Solved!
Go to Solution.

Using your browser, go to mobile.blackberry.com
Scroll down to Communications and then to Email.
Select your type of email you want to configure and set it up there.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

SIRIUS APP ON CURVE 9300

Any idea when the Sirius App will be compatible for the Curve 9300? You can download the app but once you log in you will receive a SERVICE TEMPORARILY AVAILABLE message. Oh, and it took 5 different people to talk to, many of whom are extremely difficult to understand due to outsourcing, before someone finally told me the problem. Total time on the phone was 3 hours, 2 different days.....trying all their little tricks to get the app to work.

Hey docollyer,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I suggest removing BlackBerry World by going to Options>Device>Application Management. Highlight BlackBerry World and press Menu>Delete. Restart the BlackBerry Curve 9300 smartphone and then go to www.blackberry.com/appworld/download and re-download the application and restart one last time.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Bluetooth on curve 9300 (Menu - send - no Bluetooh)

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