Bluetooth on imac suddenly stopped working

To start, thank you for reading this question with the intent to help.  My imac LionOSX 10.7.5 .  Does anyone have experience or knowledge about how the bluetooth to a computer can suddenly stop working.  It happened at the same time that the computer start up slowed way down (Just took 4 minutes...i timed it so I could know for sure).  It used to start up in about 30 seconds or less. (The computer itself seems to work as fast as normal once the start process has finished.
At first, I thought there was something wrong with my keyboard and mouse, but couldn't even log in to access the system preferences, as both were not working.  So I grabbed an old keyboard and mouse from my Windows desktop, plugged them in and was able to log in.  That is when I noticed that the bluetooth icon in the menu at the top right of the screen showed a line through the bluetooth icon and when I click on it, it says "bluetooth unavailable.  When I click on the "About this Mac"/more info and look under bluetooth, it says "no information found".  Also, the mouse I plugged in stopped working the next day until i plugged it into a different USB port.
My fear is that I accidentally downloaded some kind of malware that is eating up different functionalities on my computer.  I did use a web-service to download a youtube video on neck exercises (how stupid of me...could have simply bookmarked it and pulled it up just as easily)
If you can help, I would be oh, so grateful.  I know my way around computers in the most basic sense, but don't understand much about the how's, why's, how-to's of computer technology.
Thanks.  Your friend, Patti P

Sorry I haven't gotten back with those of you sooner about your suggestions and how they have been working. Tried one day, but the site was down due to maintenance. 
I have been trying all the wonderful suggestions people have given, but so far with no luck.  It is absolutely clear that the problem is with the internal bluetooth and not with the keyboard or mouse.  I bought an external bluetooth usb adaptor, and now my bluetooth devices are usable again, but the internal bluetooth is still unavailable. Thanks for letting me know that the long wait at startup was more than likely due to the system searching for the bluetooth, very comforting.
In one article I read, the person recommended trashing the plist file, com.apple.bluetooth.plist, but I couldn't find a file like this in the library.  However, I did find a file named 'com.apple.Bluetooth.Audio.plist' which was modified on June 12, which is the same time the bluetooth stopped working. I don't know what to do with this file, since I really know nothing about how computers work, code, etc., etc.  I just really enjoy the finished product, so to speak.  But here is what I found when I opened the plist file.
Here is the first entry:
Root: previous input UID    Dictionary: string   Value: AppleHDAEngingInput:18,0,1,0:1
When I clicked on and opted to copy, this is what pasted when I pasted it: <?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<string>AppleHDAEngineInput:1B,0,1,0:1</string>
</plist>
There is a 2nd entry:
Key/Root: previous output UID   Type/Dictionary: string  Value: AppleHDAEngineOutput: 18,0,1,2:0
When I copied and pasted this string (or whatever it is called…it's all greek (or perhaps I should say geek) to me, here's what pasted:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<string>AppleHDAEngineOutput:1B,0,1,2:0</string>
</plist>
I also found two files that were logs of events that occurred on the 12th and 13th.  I have copied and pasted this info and put it into two text docs, which if I can figure out how, I will attach in case someone is able to look at code and figure out what it means.  That is way beyond me (and I envy those who can read this foreign language)
In addition, there is a folder named 'com.apple.BluetoothFileExchange.savedState' which was created on June 12th also.  It has 2 documents, one named 'data.data' and another named 'windows.plist'  I took a screenshot of the plist file which i hope I can include somehow in this post.
There is a 2nd folder created June 23 named com.apple.BluetoothSetupAssistant.savedState that has a data.data file and another windows.plist
These are the only files/folders that came up when searching the library under the key word bluetooth. 
Thanks to everyone who was so willing to help.  While I wasn't able to fix the problem, I learned lots of good stuff, like how to find my library, etc. so just know your efforts to help were not in vain. 
Your (grateful) friend, Patti P

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    Firefox suddenly stopped working with Mac OS 10.6.8- keeps blocking even Safari- will jot download , open pdf file downloads-- wasted a lot of time of several University experts- we can't locate work out why- x3 quit everything, download, reinstalled twice, machine switch on/off- something seriously wrong and wasting alot of time.
    It had been working faultless for years- recently iMAC 1TB disc was changed by Apple under their programme of exchange for 'free'- it has not worked since!!!!
    Many thanks

    On PDF issues, disable the Adobe Acrobat plugin so that PDFs open in Apple's own native PDF reader instead.
    Firefox menu bar: Tools > Add-ons > Plugins category
    I don't understand the part about blocking Safari. Can you describe that problem in more detail?

  • Why did video and audio chat suddenly stop working?

    I used to be able to video and audio chat with my parents, but it suddenly stopped working. They use AIM.
    I get the "There was a communication error during your chat" message come up when I try to connect to their video chat requests. I spent a couple hours reading the old posts on this issue, but nothing seems to work for me. Thanks to anyone who can help me -- my parents in Illinois want to be able to see their grandbaby!
    Date/Time: 2008-12-19 16:35:52.533 -0500
    OS Version: 10.4.11 (Build 8S2167)
    Report Version: 4
    iChat Connection Log:
    AVChat started with ID 2611589533.
    babybuscemi: State change from AVChatNoState to AVChatStateWaiting.
    0x1a566b0: State change from AVChatNoState to AVChatStateInvited.
    0x1a566b0: State change from AVChatStateInvited to AVChatStateConnecting.
    babybuscemi: State change from AVChatStateWaiting to AVChatStateConnecting.
    babybuscemi: State change from AVChatStateConnecting to AVChatStateEnded.
    Chat ended with error -8
    0x1a566b0: State change from AVChatStateConnecting to AVChatStateEnded.
    Chat ended with error -8
    Video Conference Error Report:
    Video Conference Support Report:
    Video Conference User Report:
    Binary Images Description for "iChat":
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    Ok,
    Most routing devices have ports that are open (1 - 1024) that allow you to use Web Browser and Mail apps without any set up.
    Certain apps need other ports open or allowed as thy are normally closed (1024 - 65535)
    Now there are several ways to open these ports.
    One method is called Port Forwarding and points the ports you list to one IP on your LAN (The one your computer is getting/using)
    Now if the routing device is left doing DHCP this IP can change now and then meaning the Port Forwarding is no longer pointing to the Computer (IP).
    If your computer (or your parents in this case) is left on all the time it tends to keep the IP as the Lease as it is called is renewed.
    However if the computer is Off for longer than the lease time It will get a new IP
    The thing to do is check the routing device's Settings.
    This site lists many devices.
    If yours is there click on it.
    On the next page Click on iChat
    You will now see the Default Access Info (And the Port Forwarding info)
    DO NOT DO the Port Forwarding but check the settings.
    If it does have Port Forwarding set up check the IP it lists as going to matches the one you see in System Preferences > Network for your computer.
    AS you say your parents were away for a time I suspect it may be their end.
    11:13 PM Monday; December 22, 2008

  • My camera all of the sudden stopped working. What is going on?

    My camera all of the sudden stopped working. What is going on?

    if by camera you are referring to iSight, here is how to troubleshoot:
    Built-in iSight cameras
    These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
    See if the issue is application-specific.
    Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
    See if the issue is user-specific.
    Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
    Find out if the computer recognizes the iSight
    Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
    Reset SMC or PMU
    Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
    If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.
    Standalone iSight cameras
    The instructions in this section apply if you have an iSight camera that is not built into your computer but attaches to the computer via a FireWire cable.
    Make sure the cable is completely plugged in.
    Incomplete cable connections are the most common cause of hardware problems. Follow these quick instructions to make sure your iSight cable is completely plugged in.If your iSight camera continues to function improperly, continue on to the steps below.
    Turn the computer and the camera off.
    Unplug the FireWire cable from your computer and the camera.
    Wait a few seconds.
    Firmly, without forcing, plug the cable back in to the camera and the computer.
    Caution: FireWire ports are keyed so the FireWire cable can only be inserted one way. Make sure you are inserting the FireWire cable into the FireWire port in the correct orientation.
    Restart your computer.
    If the green light on top of the iSight is not lit, turn on the camera by gently twisting the lens.
    Launch iChat AV.
    See if a different FireWire port works.
    Some Macs have more than one FireWire port. If your computer has another FireWire port, disconnect the iSight camera from the current port and plug it into the other one. Restart your computer and test the camera before continuing to step three.
    Check to see if other FireWire devices work.
    If you have another FireWire device, such as a video camera or an external hard drive, try plugging it into your computer to see if it works. If your other FireWire devices work, this means that your computer's FireWire port is working correctly. If your other FireWire devices don't work, there may be an issue with your computer. Contact an Apple Authorized Service Provider for assistance.
    Determine if there is an incompatibility with another FireWire device.
    If more than one FireWire device is connected to your computer, there may be an incompatibility between two of the devices. To rule this out, disconnect all other FireWire devices from the computer, including external hard drives, CD/DVD drives, other cameras, and FireWire-based networking equipment, such as hubs and repeaters. If your iSight camera works normally when you remove other FireWire devices, plug them back in one at a time to isolate the cause of the issue.
    Make sure the FireWire cable is good.
    Follow these steps to test the FireWire cable:Information about your iSight camera should appear in the FireWire Information field. If you see the iSight camera in this field, your cable is good. Once you've confirmed the cable you are using is good, use it to plug your iSight into your computer. If the green light on the top of the camera does not light up immediately (within a second), there may be an issue with your camera. Fill out an iSight Service Request to have your camera repaired.
    Important: Do not send your iSight camera for repair until you have tried each troubleshooting step.If the FireWire cable that came with your iSight camera didn't work, try another FireWire cable that you know works. If this cable works, there is an issue with your iSight's FireWire cable. If your camera is in the limited warranty period, fill out an iSight Service Request to receive a replacement cable.
    Choose About This Mac from the Apple menu.
    Click More Info. System Profiler opens.
    In the System Profiler window, click on the Devices and Volumes option.
    Click the disclosure triangle, if necessary, in the FireWire Information area.
    Check to see if there is an issue with your camera.
    If information about your iSight appears in System Profiler but the camera still does not work, follow these steps:Video from your iSight camera should appear on screen. If the screen is blue or black, there may be an issue with the camera. Fill out an iSight Service Request to have your camera repaired.
    Open iChat AV.
    Choose Preferences from the iChat menu.
    Click the Video button.
    Twist the front of the iSight camera lens to open the iris barrier. The green light on the camera turns on when the iris barrier is open.

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