Bluetooth pairing and so handoff does not work
Hi!
First of all I have a Macbook Pro 15" Retina late 2013 (bought at in the first months of 2014) and and iPhone 5s.
rMBP has installed OS X Yosemite since yesterday and my iPhone iOS 8.0.2
Positiv checks:
- both devices support Bluetooth LE
- both devices are on the same wi-fi network
- rMBP support handoff and instant hotspot as displayed in system information screen
- rMBP could "out call" over facetime and my iPhone to anyone
- bluetooth is activated on both devices
- airdrop (for everyone) is activated on both devices
- handoff in settings -> general on rMBP ist actived
- handoff in settings -> generall -> handoff & ... ist activated on iPhone too
Problems:
- handoff does not work between my rMBP and iPhone
- in bluetooth settings both devices see each other, but they cannot connect to each other
if I try to connect bluetooth from rMBP to iPhone I get: network not available
if I try to connect bluetooth from iPhone to rMBP I get: connections failed
so what can I do to pair/connect them both to each other for these incredible handoff features I want to use?
things I tried out:
- switching airdrop on and off on both devices
- switching airdrop off and on on both devices
- switching bluetooth off and on on both devices
- clearing bluetooth device cach on rMBP and fresh select (pairing) in the settings
- multiple trys on my iPhone to connect with my rMBP
- resetting network settings on iPhone
- resetting all settings on iPhone
I run out of ideas .... can anybody help me please!
yes, there is an additional troubleshooting for your iPhone.
- be sure that you have still OS X Yosemite and iOS 8.0.2 or later (8.1 on Monday) installed on your devices
- on iOS goto settings -> generall -> scroll down to reset settings (last option on general screen) -> reset all network settings
- be sure to reconnect to the same WI-FI after you did that
- be sure to activate Bluetooth
- be sure that Handoff ist activated on your iPhone (Settings -> General -> Handoff)
- be sure your MBP ist on the same WI-FI (same bandwith as well, for example both devices have to be on 2,4 GHz)
if that troubleshooting does not work for you, goto settings -> iCloud -> scroll down to logout from your iCloud on iOS
and than reconnect to iCloud on your iPhone 5c
if that troubleshooting does not work too, goto settings -> general -> scroll down to reset settings
and reset all settings, do the same as before
you can also check on your MBP:
- goto Macintosh HD/library/Preferences/By Host and check for files com.apple.Bluetooth......
- delete them
- do not forget to activate Bluetooth on MBP
if you did the two boot-tricks in the troubleshooting, Bluetooth should be reseted to default, and if you open Settings -> Bluetooth on your MBP
your iPhone should NOT be shown in the list of available Bluetooth devices.
please tell me, what works for you!
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