Bluetooth Peripheral Device Driver "Not Found"

Hi Experts,
I am using a
HP Pavilion dv6-6093ex
Windows 7 64-bit operating system
i am having a problem with my bluetooth peripheral device driver. in device manager, under other devices, i see a yellow icon displayed beside bluetooth peripheral device. i tried to update it but it says "Windows was unable to install your Bluetooth Peripheral Device". When i click SCAN FOR HARDWARE CHANGES it refreshes the drivers and i get a balloon in my notifications area saying"Installing Device Driver Software" but after sometime it says "Bluetooth Peripheral Device     No driver found"
what should i do???
can i uninstall this device from device manager???

AbdulQuadeer wrote:
Hi Experts,
I am using a
HP Pavilion dv6-6093ex
Windows 7 64-bit operating system
i am having a problem with my bluetooth peripheral device driver. in device manager, under other devices, i see a yellow icon displayed beside bluetooth peripheral device. i tried to update it but it says "Windows was unable to install your Bluetooth Peripheral Device". When i click SCAN FOR HARDWARE CHANGES it refreshes the drivers and i get a balloon in my notifications area saying"Installing Device Driver Software" but after sometime it says "Bluetooth Peripheral Device     No driver found"
what should i do???
can i uninstall this device from device manager???
What you need to provide is a P/N to verify what it has for driver.
How Do I Find My Model Number or Product Number?
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

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    - Select 'Bluetooth Radio' from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose 'Microsoft Corporation', not only Microsoft.
    - From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select one or the latest.
    - Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed.
    Now, after manually updating the driver for your bluetooth device, in 'Device Manager' when you click on 'Bluetooth Radios', it should display one more item which will say 'Windows Mobile-based device support'.

  • Bluetooth Peripheral Device driver missing - PnPDriverNotFound

    I use a:Product name: Hp Pavilion 6500
    Model Number: HP Pavilion dv6521eo Entertainment Notebook PC
    Product Number: GFT438EA#UUW with Microsoft Windows Vista Home Premium SP1 (32-bit also known as x86) My problem is that after I had restored my computer to its original condition with the recovery discs I had created the first time I booted up my embeded Bluetooth doesnt work anymore. I had used it a lot before used the recovery discs and never had a problem. Now when I try to use the bluetooth everything works fine until I get this:  When I choose the first option I will get this:   I never got any disc with Bluetooth Peripheral Device drivers and isnt the idea of the recovery disc to make it excatly like it was when you first boot up? And at that time my bluetooth did work. I will also get this:    With following problem information: Beskrivning:
    Windows upptäckte att en ny enhet har anslutits till datorn, men det gick inte att hitta drivrutinerna som behövs för att det ska gå att använda enheten. Enhetstillverkare brukar inkludera drivrutiner på en CD-skiva som medföljer enheten eller tillhandhålla drivrutinerna för hämtning via Internet. Enhetens maskinvaru-ID är BTHENUM\{8e771401-0000-1000-8000-00805f9b34fb}_VID&00010000_PID&c0b3.
    Problemsignatur:
    Problemhändelsens namn: PnPDriverNotFound
    Arkitektur: x86
    Maskinvaru-ID: BTHENUM\{8e771401-0000-1000-8000-00805f9b34fb}_VID&00010000_PID&c0b3
    OS-version: 6.0.6001.2.1.0.768.3
    Språkvariant-ID: 1053
    Läs vår sekretesspolicy:
    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x041d I have tried downloading: Support Software for HP Integrated Module with Bluetooth Wireless Technology (Microsoft Windows Vista)
    sp37085.exe @ http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=3466624&lang=en When I tried installing sp37085.exe I will get this telling me I already have the latest version installed.  I have also tried using ParetoLogic DriverCure application to help me update drivers, but nothing has worked. I have googled this problem and have seen that many others have had the same problem only difference computer model, but I havnt found a solution. Please Help me!

    Hi ,I was having the same problem , in Device manager i noticed 3 Bluetooth Peripheral Devices with the yellow warning .After a search about the internet i found this at Vistaheads "BTHENUM\{00000004-0000-1000-8000-0002ee000002}_LOCALMFG&000f - Syncml DM client
    BTHENUM\{00005005-0000-1000-8000-0002ee000001}_LOCALMFG&000f - Nokia OBEX PC Suite Services
    BTHENUM\{00005601-0000-1000-8000-0002ee000001}_LOCALMFG&000f - Nokia SyncML Server
    These are Virtual Bluetooth devices.
    Unfortunately, i was not able to find any Drivers for these devices.
    Solution:
    You have to remove this three services from your bluetooth device.
    1. click on the bluetooth icon on the system tray!
    2. click show devices
    3. select a device and lick propeities
    4. select the services tab
    5. deselect the three device and click OK
    You're done.
    Cheers," I did this and it worked.....so far.......Hope this helps ! 

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