Bluetooth pretty much unuseable due to stutter

So I got my Z3 about a week ago and the issue has been present since the first day. I had the phone swapped out for another unit and the issue remains.
The bluetooth connects just fine and doesn't disconnect - but it stutters/skips/cuts out like no other. If the screen is on, its much better but still present. If the screen is off then its unbearable.
I've tried with the Sennheiser Presence, the UE 9000s, and at least 3 other BT devices (belonging to roommates so I'm not sure of the exact models). Some support Apt-X and some don't.
Calls are just fine but music playback - whether streaming or locally stored presents the same problem.
It seems to be an issue with the proprietary Sony software (Throw).
Does anyone have any suggestions on how I can fix this?
EDIT: Is there a way to fully uninstall/disable Throw?

Hi MacZidane,
Yep best follow NanoTms's advice.  Drop me an email to [email protected] and I'll get this sorted out.  Just include your BT account and telephone number and a link back to this thread and i'll get the ball rolling.
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

  • My MacBook pretty much has a virus I guess because I've never had a Mac before. But I do know something is wrong because my Internet is freezing says I have no Internet connection which I do pop ups are out-of-control I can't change Yahoo off my

    last night I was downloading something for church (I am new to Mac notebooks it's the first one I've ever owned and I've owned it since March 2014). I have never had a problem ever with this computer that's one reason I love it. So after I was downloading this thing it sent me somewhere and to download my file so I had download my file well I don't think it downloaded the file I wanted because I never saw that file ever again I've tried everything to figure out what's going on because now my Internet is pretty much crashed it says that there is no Internet connection I have pop-ups that want to stop me using my Internet and says it's unavailable then last night when I was on a site I have all these things at the top and at the bottom that show me other prices for things and I can't figure out how to get those off I go to their website for removal and there is no removal for Mac. Google is my search engine it will not let me put in Google when I go to type for google it throws me on Yahoo no matter what Yahoo has pretty much taken over my Internet and I don't know what to do it it's a mess. Can someone please help me I am definitely not Mav Savy.
    Thanks a bunch

    Helpful Links Regarding Malware Problems
    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
    The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
    Fix Some Browser Pop-ups That Take Over Safari.
    Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
    Quit Safari
    Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
    Relaunch Safari
    If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
    This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
      Mac OS X Snow Leopard and malware detection
      OS X Lion- Protect your Mac from malware
      OS X Mountain Lion- Protect your Mac from malware
      OS X Mavericks- Protect your Mac from malware
      About file quarantine in OS X
    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
    From user Joe Bailey comes this equally useful advice:
    The facts are:
    1. There is no anti-malware software that can detect 100% of the malware out there.
    2. There is no anti-malware that can detect everything targeting the Mac.
    3. The very best way to prevent the most attacks is for you as the user to be aware that
         the most successful malware attacks rely on very sophisticated social engineering
         techniques preying on human avarice, ****, and fear.
    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
        your computer is intended to entice you to install their malware thinking it is a
        protection against malware.
    5. Some of the anti-malware products on the market are worse than the malware
        from which they purport to protect you.
    6. Be cautious where you go on the internet.
    7. Only download anything from sites you know are safe.
    8. Avoid links you receive in email, always be suspicious even if you get something
        you think is from a friend, but you were not expecting.
    9. If there is any question in your mind, then assume it is malware.

  • TS3694 It says error 3194 everytime I try to update or restore my phone. I have tried pretty much everything on the list. It also says that i have an update for itunes but when i try to update itunes, it sends me to update my iphone and wont let me bc err

    K, well it says that there is a 3194 error everytime i try to update my iphone on itunes or restore it.  I have tried pretty much all the things on the list from here and it is still not working. When I try to update my itunes it says i have a update but then after it tells me to update my phone to iOS 5.1.1 and then here comes the 3194 error again. Please somebody help

    to doublecheck you tried everything error 3194 http://support.apple.com/kb/TS3694#error3194

  • My Macpro Intel Core Duo-running OS 10.6.8 has been crashing pretty much with everything I try to open.  I find the last resort will be to boot from Snow Leopard system disc. Has anyone experienced  this? I can only run Google Chrome.

    In the last few days, it seems that my computer has all of a sudden caught a virus.  I have never had that happened to a computer, but I have surely heard about it.  I can't think of any other reason it is behaving like this.  I know that Macs have been pretty much impervious to viruses, but that was before they were the majority of users.
    Anyway, what is happening is, my computer keeps crashing whenever I try to open a program, app, document, folder, file, etc.  I tried to boot from Drive Genius to establish the problem, but Drive Genius crashed too.  I know the last ditch effort (after cleaning and maintenance of disc verification and permissions and repairs, is to reboot from the system disc.
    Before I go there I was hoping someone in the community would have a suggestion to help me avoid that ultimate last resort.  The tech support guy at Drive Genius told me that probably would have to be the way to go (as in reboot) and if that doesn't clear it up, it's repair time.
    Thank you for your consideration in advance;
    Lorain R

    In the last few days, it seems that my computer has all of a sudden caught a virus.
    As others have pointed out, this isn't malware. That should not be your first (or even fifty-first) thought when your Mac starts misbehaving. For more on this topic, see my Mac Malware Guide.
    I know the last ditch effort (after cleaning and maintenance of disc verification and permissions and repairs, is to reboot from the system disc.
    You mention "cleaning and maintenance." Have you been running utilities claiming to do those things? If so, you may be the victim of an overly-zealous cleaning job, which has removed important files and damaged your system.
    If I'm understanding correctly, you're unable to open any applications at all... is that right? Do you have any backups? If you don't have backups, you're in a sticky situation, as it will be difficult to make backups in your current state, but you shouldn't try any kind of repairs without them. (Actually, you shouldn't do anything with your computer without backups, but this is especially important when something is going badly wrong.)
    If you have backups, reboot from your Snow Leopard install disc. From there, first, repair the hard drive with Disk Utility. Once that is done, assuming repairs were successful, reinstall the system. You can simply reinstall it on top of your current system, and it will replace any damaged or lost system files with new copies. (You'll also need to update the system via Software Update after reinstalling.)
    If you don't have backups, or if Disk Utility can't repair damage, or if the problem continues even after a reinstall, post back with those details.

  • My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
    Thanks,
    Nathan.

  • HT4972 2nd generation ipod touch is pretty much no good anymore?  It is not able to upgrade to iOS5.1 and so will not work with many of the Apps now available in the App store.  Is there any way to find out which apps will work with 2nd generat

    2nd generation ipod touch is pretty much no good anymore?  It is not able to upgrade to iOS5.1 and so will not work with many Apps in the iTunes store?  Is there a way to find out if the App will work before you download?

    Look to the app developer to provide that information when browsing the iTunes Store.
    The iPod Touch still works, so what's your problem with it? It still works with older apps, it still does what it's intended to do.
    If you aren't happy then sell it and buy a new one.

  • Pretty much confirmed interactivity between Word/Acrobat Mac vs. Same on PC is completely hosed in certain situations...Please tell me I am wrong!

    I've pretty much confirmed that the interactivity between Word/Acrobat Mac vs. Word/Acrobat PC is completely hosed in certain situations...Please tell me I am wrong!
    Situation: two workgroups need to work with each other sharing and editing word and pdf files for complex documents containing a TOC, list of figures, etc.
    Problems reproducible on many machine types and configs:
    1. WORD FILES: TOCs do not retain hot links within a doc that has been touched by a mac, and then re-saved as a PDF with the intent to have a linked TOC with chapter heads.
    2. PDF FILES: that have been touched by a mac, for example to edit the document properties, will loose all TOC function as in problem #1 above.
    In short, this rots for mac users who have to share/edit these files with PC brethren.
    The only solution that I found for mac users is this:
    Do your thing in Word 2008. Then have a PC version of Word and PC version of acrobat installed on a virtual drive like Parallels or VMWare, etc. Delete your TOC using MS Word for Windows, reinsert a new one, and then use the PC distiller installed into word by Acrobat Professional to create a new PDF that will be cross-platform functional.
    I had a meeting with the Mac users to explain this work around and they looked at me like I was crazy, and they pretty much said go pound sand, we don't care if the TOCs are linked or not.
    Well, I may be exaggerating there a bit, but NO ONE was happy with this solution, including myself. Our BIG question is "Is anyone going to fix this problem in the shortterm?!?" And it's Microsoft and Adobe both that seem to have some responsibility here...with an emphasis on Adobe, as it's clearly not just an MS isssue, as you can totally destroy a working TOC in a PDF file by just editing the file properties on a mac. Arg...
    I also find it frustrating that Adobe does not have a forum for cross-platform specific issues, which to me seems consipiritory. Ha!
    Message was edited by: hero jig

    ~graffiti wrote:
    PjonesCET wrote:I have word from people that know from Microsoft support, Say Adobe is talking hot air.
    Sure you do Phil.
    I follow the Microsoft office Mac. Word forum and excel Forum as much or, more so even than the Forums here.
    And All the experts say its a smoke screen.
    You can go and look at bio of all the people  by MS to answer questions and what their field of Expertise. Most have impressive credentials in their field. Many write professionally Documents, books and other such.

  • IPhone 4S has lost sound on iTunes, films and pretty much everything since ios6 update!

    I updated to iOS 6 yesterday and since then I have lost all sound of my iTunes and films and stuff. There is no volume control available. It did work earlier for a brief time but stopped again. I have tried restarting, resetting and pretty much everything I can to resolve this but to no avail. Does any key have any ideas or have apple bugger up us iPhone 4S users? Please help its annoying me as I use iTunes a lot. Also I get no unlock sound or key clicks.

    Try a hard reset.....
    Press and hold the Wake / Sleep button and the Home button at the same time, keep them both pressed until the Apple Logo appears.

  • Why does Photoshop CC beeps incessantly when I do pretty much anything? (Video example included)

    Hello everyone,
    Photoshop CC has recently started beeping whenever I do pretty much anything. Here is a video of the beeping in action.
    http://www.screenr.com/3h5H
    The beeping happens when I do any of the following things:
    Increase canvas size
    Opened a new document
    Transfering an image from one document to another
    Duplicate layers
    Undo an action
    This is just what I'm pulling off the top of my head.
    Any help would be greatly appreciated.

    Still doing it?  I should have ran your video, so sorry for that.  That sort of beeping is mostly likely hardware related, and coming from the BIOS.  It is also a warning! 
    First thing I would do is install Speccy
    http://www.piriform.com/speccy
    ...and have a very close look at system temperatures.  It might be that a fan has failed, or is clogged with dust, or you are using a laptop sat on a soft surface blocking the vents?
    Or it might be memory, like a loose or failing RAM stick.  There various free downloads that will test your memory.
    Or it might be none of the above, but they are too serious not to look at ams hopefully eliminate.
    OK.  Does this only happen in Photoshop?  If so, what is unique to Photoshop?  A graphics tablet for instance?

  • My iphone just doesnt charge it gets too hot nd says it needs to cool down it doesnt connect to wifi also doest keep a long charge doesnt download apps pretty much doesnt work

    my iphone just doesnt charge it gets too hot nd says it needs to cool down it doesnt connect to wifi also doest keep a long charge doesnt download apps pretty much doesnt work

    So bring it to Apple for evaluation.  Can you not figure that out by yourself?

  • Get a 'Server Busy' message pretty much every time I start Lightroom

    This is my Lightroom setup - pretty much every time I start Lightroom, I get the screen below;
    Lightroom version: 5.7.1 [994254]
    License type: Creative Cloud
    Operating system: Windows 7 Business Edition
    Version: 6.1 [7601]
    Application architecture: x64
    System architecture: x64
    Logical processor count: 8
    Processor speed: 2.9 GHz
    Built-in memory: 7127.1 MB
    Real memory available to Lightroom: 7127.1 MB
    Real memory used by Lightroom: 639.7 MB (8.9%)
    Virtual memory used by Lightroom: 608.8 MB
    Memory cache size: 86.3 MB
    Maximum thread count used by Camera Raw: 4
    System DPI setting: 96 DPI
    Desktop composition enabled: Yes
    Displays: 1) 1440x900, 2) 1280x1024
    Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.7.1
    Library Path: C:\Users\Desktop\Pictures\Lightroom\Lightroom 5 Catalog.lrcat
    Settings Folder: C:\Users\Desktop\AppData\Roaming\Adobe\Lightroom
    Installed Plugins:
    1) Flickr
    2) HDR Efex Pro 2
    3) Nikon Tether Plugin
    4) Perfect Effects 8
    Config.lua flags: None
    Adapter #1: Vendor : 10de
        Device : dc4
        Subsystem : 23601462
        Revision : a1
        Video Memory : 977
    AudioDeviceIOBlockSize: 1024
    AudioDeviceName: Speakers (Realtek High Definition Audio)
    AudioDeviceNumberOfChannels: 2
    AudioDeviceSampleRate: 44100
    Build: Uninitialized
    CardID: 3524
    Direct2DEnabled: false
    GPUDevice: D3D
    MaxTexture2DSize: 8192
    OGLEnabled: true
    Renderer: NVIDIA GeForce GTS 450
    ShaderModel: 11.1
    Vendor: Nvidia
    VendorID: 4318
    Version: 10de:0dc4:23601462:00a1
    What does this mean and how can it be stopped?

    No reply? No fix? I have the same annoying issue and its persistent. I has rendered LR totally unusable. WTF is going on? Force quit --> Re-open  --> Same error --> Force quit --> etc.

  • When i try and sync my IPOD Nano it says 'some of the items in the itunes library were not copied because they could not be found'.  Unfortunately this is pretty much all my library!  Help!

    When i try and sync my IPOD Nano it says 'some of the items in the itunes library were not copied because they could not be found'.  Unfortunately this is pretty much all my library!  Help!

    This means iTunes can no longer locate the file in the location specified via the Get Info window for each individual track.  See the article for assistance.
    iTunes: Finding lost media and downloads
    B-rock

  • HT6099 why does the mac pro (late 2013) only support up to 60Hz at 1080p? TV screens are pretty much all 120Hz. So much for future proof.

    why does the mac pro (late 2013) only support up to 60Hz at 1080p? TV screens are pretty much all >120Hz. So much for future proof.

    http://en.wikipedia.org/wiki/4K_resolution
    http://en.wikipedia.org/wiki/4K_UHD
    http://www.techradar.com/news/home-cinema/high-definition/4k-tv-resolution-what- you-need-to-know-1048954
    Need More Pixels? Samsung’s 2014 UHD TVs Ship This Month
    Wall Street Journal · 2 hours ago
    Samsung’s 2014 lineup of Ultra High-Definition (aka 4K) TVs are on the way, and thanks to UHD content deals struck with Fox and Paramount—not to mention the…
    Focusing on TVs and 1080p and 60Hz isn't the question, or the 'future'

  • My macbook pro says Shockwave Flash plug-in has crashed pretty much every day.  I have to shut the computer down and restart it.  Is there anything I can do to stop this from happening?

    My macbook pro says Shockwave Flash plug-in has crashed pretty much every day.  I have to shut the computer down and restart to fix it.  Is there any way I can keep this from happening?

    Download the latest version from here ONLY:
    http://get.adobe.com/flashplayer/
    also, make certain your Mac OS X software is completely up-to-date. There is a Trojan Horse that pretended to be a Flash update, and installed Flash with malware included. The latest security updates removes the malware and all older versions.

  • Kinect for Windows v2 for developers is out of stock pretty much everywhere. Is it still coming back?

    Hi, this is only partly related to the SDK, but I don't where else to ask:
    I'm a developer and I want to buy a Kinect for Windows v2. Yet it is out of stock in the Netherlands (where I live) and pretty much every other european country. So far I found some on the australian microsoft store, and the canedian. 
    I wonder: why is it out of stock everywhere? Is more stock coming soon or should I try to get one of the last ones in the other countries? Is there any timetable on a release of a commercial (non-developer) version, and might that be why the developer version
    is out of stock?
    edit: I just spoke to the dutch microsoft store, who said that indeed its out of stock, and is not coming back soon. I then spoke to the canadian microsoft store, who said they do not ship to other countries and I should order with my own microsoft store. So
    any info how and when I can get my hands on a Kinect for Windows v2?

    The
    Kinect for Xbox One is now sold separately. You can use this along with the
    Kinect adapter. There is no longer a reason to buy the special made Kinect for Windows when the Xbox One Kinect is the same along with the adapter is essentially the same thing.
    You can read more about it here:
    http://blogs.microsoft.com/blog/2014/10/22/microsoft-releases-kinect-sdk-2-0-new-adapter-kit/
    Sr. Enterprise Architect | Trainer | Consultant | MCT | MCSD | MCPD | SharePoint TS | MS Virtual TS |Windows 8 App Store Developer | Linux Gentoo Geek | Raspberry Pi Owner | Micro .Net Developer | Kinect For Windows Device Developer |blog: http://dgoins.wordpress.com
    Unfortunately, the Kinect for XBox One is also Out of Stock.  Is there a timetable when more will be available?

Maybe you are looking for

  • Print button on custom screen

    Hi all, I made a custom screen and a menu (status ) for that using menu painter. I want to put a button there for printing the screen. What code i have to write for that print button so when user presses print button, it prints the screen???? Thanks

  • I can't log into iCloud because I changed my appleid and it hasnt updated on my phone

    I'm trying to log into an old iPhone but I've changed my AppleID since I've used it. So when i try to log into my iCloud account it still has the email address to my old account name and it wont let me change it to the new one. It's very frustrating.

  • Made an error while changing the URL of the feed. Feed now unavailable

    Heya all I have a Podcast which is as well in the iTunes Store. When I upgraded my software the URL for the link changed. Easy, just put a redirect there and ping the feed so iTunes can update it. Worked as it should. There is only one problem - I pu

  • Can you mimic the mail-merge part of Recuitment to other areas of HRMS?

    We are migrating to Oracle HR from a legacy system that allows users to run custom mail-merge MS Word docs from almost any screen that they choose. Is it possible to do this in HRMS from areas other than OTA and Recruitment? For example, when someone

  • QUERYING TWO TABLE BUT not rquired 99% of the time

    I have two tables EMPLOYEE AND DEPARTMENT. Most of the time I require to query only employee table (99% of the time),but there are times when I have to query department table to get details about department select e.emp_id,e.emp_age,e.department_desc