Bluetooth problem & restoring system software

i am running a ppc mini with built-in bluetooth module that stopped working shortly after i bought it. i have been doing a lot of research into the 'missing bluetooth' problem which may be the result of an os update, judging by what other users report.
the bluetooth symbol in the menu bar has the squiggly line through it, and clicking on it reveals 'bluetooth: not available'. to try and resurrect this bluetooth module i have tried the following: restarting, repair permissions, using disk utility, using tech tool, resetting the pmu, resetting the pram, deleting the 'system configuration' folder in ~/Library/Preferences... but it's still dead.
someone has suggested that i could restore the system software, and this is where i need some advice:
apparently the bluetooth system driver may be missing which could be reinstalled with the system restore. the mini originally shipped with 10.3.x, which i updated to 10.3.9, then last month upgraded to 10.4.x and used the recent update to reach 10.4.8, which is what i'm currently using (i haven't yet updated to 10.4.9 amidst the problems people have been reporting - i have enough problems to worry about!).
do i restore my original 10.3.x software which shipped mith my mini, or do i restore the 10.4.x software to which i have upgraded? and in either case must i use a system restore disk which came with the mini, or software which is available for download?
any help would be greatly appreciated. lee.
H: 1.4Ghz Mini 1Gb S'drive B'tooth A'port 17"; W: 2x2Ghz intel 2Gb S'drive 20" Mac OS X (10.4.8)

Have you ever considered that the problem is hardware and not software?
However, if you wish to restore your system from scratch you will have to do so from whatever system disks you have, 10.3 or a retail set of 10.4 disks which is what I am guessing you used to update to 10.4 in the first place.

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HiDef Jules wrote:
Hi there,
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Message was edited by:
Rajit Srinivas

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Hi all,
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Hardware Information:
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          iMac - model: iMac14,2
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          32 GB RAM
Video Information:
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Disk Information:
          APPLE SSD SD0128F disk0 : (121,33 GB)
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                    disk0s2 (disk0s2) <not mounted>: 120,99 GB
                    Boot OS X (disk0s3) <not mounted>: 134,2 MB
          APPLE HDD ST1000DM003 disk1 : (1 TB)
                    EFI (disk1s1) <not mounted>: 209,7 MB
                    disk1s2 (disk1s2) <not mounted>: 999,35 GB
                    Recovery HD (disk1s3) <not mounted>: 650 MB
USB Information:
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple, Inc. Keyboard Hub
                    Mitsumi Electric Apple Optical USB Mouse
                    Apple Inc. Apple Keyboard
          MediaTek Inc MT1887
FireWire Information:
Thunderbolt Information:
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Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.adobe.SwitchBoard.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
          [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
User Login Items:
          FontExplorerXAutoload
          iTunesHelper
          Mail
          FontExplorer X Pro
          Canon IJ Network Scanner Selector EX
Internet Plug-ins:
          AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
          AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
          JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
          Flash Player 3rd-Party support link
          Java 3rd-Party support link
Bad Fonts:
          None
Old Applications:
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Office-Erinnerungen:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
          dynamiclinkmediaserver:          Version: 6.0.1 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
Time Machine:
          Mobile backups: OFF
          Auto backup: YES
          Volumes being backed up:
          Destinations:
                    Data [Network] (Last used)
                    Total size: 2
                    Total number of backups: 8
                    Oldest backup: 2014-01-31 20:08:29 +0000
                    Last backup: 2014-02-01 20:07:36 +0000
                    Size of backup disk: Excellent
                              Backup size 2 > (Disk size 0 B X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               2%          EtreCheck
               1%          WindowServer
               0%          SystemUIServer
               0%          configd
               0%          mds
Top Processes by Memory:
          164 MB          mds_stores
          131 MB          com.apple.IconServicesAgent
          98 MB          WindowServer
          66 MB          Finder
          66 MB          Mail
Virtual Memory Information:
          29.04 GB          Free RAM
          1.22 GB          Active RAM
          319 MB          Inactive RAM
          1.42 GB          Wired RAM
          966 MB          Page-ins
          0 B          Page-outs

Thanks for your thoughts.
I have not restored my system via Time Machine, but after reinstalling I just copied my documents and small programs on the new computer (no preference files or something like that).
The memory was installed by my reseller (four 8 GB modules from Kingston).
Here is the last Crash Report from last night:
Anonymous UUID:       CE111445-D4E9-E9E6-43FC-F0A2B7334293
Sat Feb 1 22:12:42 2014
panic(cpu 0 caller 0xffffff8019cdc19e): Kernel trap at 0xffffff7fdb3daff0, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff7fdb3daff0, CR3: 0x000000001c898000, CR4: 0x00000000001606e0
RAX: 0xffffff839f2530a4, RBX: 0xffffff83a9143d30, RCX: 0x000000000000007c, RDX: 0x00000000000044c0
RSP: 0xffffff83a9143c48, RBP: 0xffffff83a9143c80, RSI: 0xffffff839f2d1000, RDI: 0xffffff8057e61400
R8: 0x00000000000003b3, R9: 0x00000000000003ff, R10: 0xffffff8057e903b3, R11: 0x00000000000003a5
R12: 0x0000000000000004, R13: 0xffffff839f253028, R14: 0xffffff839f2d1000, R15: 0xffffff8057e8a000
RFL: 0x0000000000010292, RIP: 0xffffff7fdb3daff0, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff7fdb3daff0, Error code: 0x0000000000000010, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff83a91438d0 : 0xffffff8019c22f69
0xffffff83a9143950 : 0xffffff8019cdc19e
0xffffff83a9143b20 : 0xffffff8019cf3606
0xffffff83a9143b40 : 0xffffff7fdb3daff0
0xffffff83a9143c80 : 0xffffff7f9b2f283b
0xffffff83a9143db0 : 0xffffff7f9b2cf9a9
0xffffff83a9143dc0 : 0xffffff7f9b2cf865
0xffffff83a9143e70 : 0xffffff7f9b3c4a39
0xffffff83a9143ec0 : 0xffffff7f9b25a372
0xffffff83a9143ef0 : 0xffffff801a0ada80
0xffffff83a9143f30 : 0xffffff801a0ac522
0xffffff83a9143f80 : 0xffffff801a0ac5f7
0xffffff83a9143fb0 : 0xffffff8019cd6aa7
      Kernel Extensions in backtrace:
         com.apple.driver.AirPort.Brcm4360(800.21.45)[8BC62C63-B896-3CD4-83ED-EB2C71224B D8]@0xffffff7f9b251000->0xffffff7f9b60dfff
            dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b4)[C808009A-9D01-31FC-A01F-AA91DFF 6D348]@0xffffff7f9af7f000
            dependency: com.apple.iokit.IO80211Family(600.34)[5B1818BB-0831-3BD1-B7E2-3D9BD0FD3818]@0xf fffff7f9b1d1000
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9a2ba000
            dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7f9ac14000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x0000000019a00000
Kernel text base: 0xffffff8019c00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 3096650188554
last loaded kext at 2977005124122: com.apple.filesystems.afpfs          11.0 (addr 0xffffff7f9c24e000, size 348160)
last unloaded kext at 503874827926: com.apple.driver.AppleUSBHIDMouse          180.9 (addr 0xffffff7f9c1f6000, size 16384)
loaded kexts:
com.apple.filesystems.afpfs          11.0
com.apple.nke.asp-tcp          8.0.0
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.filesystems.smbfs          2.0.0
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AGPM          100.14.11
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AppleHDA          2.5.3fc1
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleIntelHD5000Graphics          8.1.8
com.apple.GeForce          8.1.8
com.apple.driver.AppleMikeyDriver          2.5.3fc1
com.apple.driver.AppleThunderboltIP          1.0.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleIntelFramebufferAzul          8.1.8
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.iokit.SCSITaskUserClient          3.6.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AppleSDXC          1.4.0
com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
com.apple.driver.AirPort.Brcm4360          800.21.45
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleUSBXHCI          650.4.3
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.security.SecureRemotePassword          1.0
com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.5.3fc1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOAcceleratorFamily          98.7.1
com.apple.nvidia.driver.NVDAGK100Hal          8.1.8
com.apple.nvidia.driver.NVDAResman          8.1.8
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleThunderboltEDMSink          1.2.1
com.apple.iokit.IOAcceleratorFamily2          98.7.1
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.driver.AppleHDAController          2.5.3fc1
com.apple.iokit.IOHDAFamily          2.5.3fc1
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.driver.AppleHIDMouse          180.9
com.apple.driver.AppleUSBHIDKeyboard          170.15
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.driver.CoreStorage          380
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.driver.AppleThunderboltNHI          1.9.2
com.apple.iokit.IOThunderboltFamily          2.8.5
com.apple.iokit.IOEthernetAVBController          1.0.3b3
com.apple.iokit.IO80211Family          600.34
com.apple.driver.mDNSOffloadUserClient          1.0.1b4
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.pthread          1
com.apple.kec.corecrypto          1.0
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Macpower
USB Device: MT1887
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
Thunderbolt Bus: iMac, Apple Inc., 23.10

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