Bluetooth's mic stopped working

I have a Blackberry Pearl 8220 phone. I've had the bluetooth paired etc successfully and have used it for months prior. All of a sudden Bluetooth's microphone stopped working. The caller on the other end is unable to hear me. I am able to hear the caller fine.
It is definitely a problem related to the phone because I have tried two bluetooth earpieces. Both of them showed the same symptom with Blackberry but worked on other phones. Hoping someone out thre can help.
Using BlackBerry 8220
v4.6.0.293 platform 4.1.0.100
Tried doing a battery pull a few times
Upgraded software using bb desktop manager
Solved!
Go to Solution.

graphicfx, if you've got T-Mobile, call them even if you're out of warranty. Tell them the phone is defective, lots of users are having this problem. Sometimes AT&T will replace a phone even if it is out of warranty as a courtesy if they decide there's really nothing you did.
Here's what seems like the "master thread" on this issue in these forums in case you need to reference it for T-Mobile:
http://supportforums.blackberry.com/t5/BlackBerry-Pearl-BlackBerry-8100/8220-Bluetooth-will-not-enab...

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Bluetooth mic stopped working

I have a Blackberry Pearl 8220 phone. I've had the bluetooth paired etc successfully and have used it for months prior. All of a sudden Bluetooth's microphone stopped working. The caller on the other end is unable to hear me. I am able to hear the caller fine.
It is definitely a problem related to the phone because I have tried two bluetooth earpieces. Both of them showed the same symptom with Blackberry but worked on other phones. Hoping someone out thre can help.
Using BlackBerry 8220
v4.6.0.293 platform 4.1.0.100
Tried doing a battery pull a few times
Upgraded software using bb desktop manager

Hello,
I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.
Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.
Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.
Please tell us if it works for you.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Satellite L300-2CL - built in mic stopped working

Hello
When I bought this computer (sep-09) everything was working fine. Then in march (I hade it idle for awhile), my built in mic stopped working.
Everything eles is working fina, and I have scanned the web for solutions, and tried to install new drivers, unistall them, boots everything possible, disabel and rebooting, but at most I just get a static sound from my test recordings.
I am using win 7 home pre, but the issues started when I was using Vista. Now I am out of ideas, and my friends on Skype grows tired of not hearing me.
Is there anything I can do to get the mic work, or should I just buy a headset?
Greatful for help
Hugo

Hi
Sounds a little bit like an mic hardware issue but you should also check the internal mic settings in control panel -> sound.
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Here you should mark the internal mic and should check the properties.
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Hey guys,
My laptop is a Satellite C660 1F1, and it runs Windows 7, 64bit version.
This afternoon, my internal mic stopped working. It was just fine this morning. Yet I can still hear people on Skype perfectly.
I've checked all my settings, and according to them, everything is just fine. But it isn't. The little green bar that shows received sound doesn't move at all. It only moves a tiny bit when I tap the mic with my finger.
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Solved!
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First, I wish to thank you for your reply and the suggested answers. Sadly, I've tried them and none worked. I was really hoping that updated sound drivers will resolve the problem, but no luck. This is just the tip of the iceberg of some 100 changes, updates, resets I've done in past 10 days trying to resolve this problem.
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I am very, very disappointed in this behavior, it's no wonder people are switching to other apps and for the first time in last 10 years, if I don't manage to solve this problem out, I will be looking into them as well.
Once again, thank you for your reply and if you or anyone has another suggestion, while Skype tech team is working on analyzing logs in my calls, I am more than willing to try them out. But after 2 weeks of being unable to use the product I'm actively paying for, my patience is nearing the end.
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Bluetooth's mic stopped working

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