Bluetooth speakers problem: srs-btm30 speakers won't work

Hi. I just bought SRS BT Sony speakers and get through setting up new device and paired them with my Macbook intel (OSX 10.4.11) with no problem. However, when I check its properties it says they are "not connected." The blue light which is supposed to confirm pairing and connection does not go off either. I have also checked Sound in Preferences panel and the speakers are not there. Any suggestions?

Very strange how difficult it is to find answers to this problem.
I'm also using the KO500 speakers from Sharper Image. I called
them, and they said they would research this and call me back,
but I have yet to hear from them - it's only been a few days, tho.
The speakers get thru the pairing process fine, but there is
no connection and the speakers do not show up in the system
prefs sound output list.
Again, the thing that I can't figure out is why I'm not even
getting a mono signal from the speakers. They are totally
mute. I'm trying to get thru to apple support, but of course
the waiting time for a tech is approximately forever.
Anyone with any definitive experience with this issue
PLEASE post. I need get it solved before the return
window for the speakers is closed. Thanks very much
in advance....

Similar Messages

Ipad IOS 8 Bluetooth speakers no longer work

Upgraded Ipad 3 to IOS 8 and Boston Acoustics Bluetooth speakers no longer work. The speakers pair with the Ipad, but connection drops when opening any app that attempts to use the bluetooth connection. Seems like the updated IOS blutooth driver is the problem. I tested with Iphone 4, Iphone 5, ipad 2 running IOS 7
and all work fine. Tested with Iphone 6 plus, Ipad 3, Ipad 2 using IOS 8 and none of the IOS 8 devices work... Also did the IOS 8 patch and did not fix this issue.
The Boston Acoustics Speakers supports Bluetooth v2.1 + EDR, A2DP v1.2
Seems like Apple can't get the wireless side right, IOS 6 had issues with Wifi and Bluetooth muting, that was corrected in IOS 7, now another wireless problem that makes these $350 speakers a boat anchor..... and not usable.
Perhaps they need to hire some RF / Wireless engineers and do a better job of regression testing... I am a wireless engineer and know that we never make hardware or software upgrades without extensive inter op testing and friendly user trials...
John

I have this same exact issue with my Boston Acoustics SoundWare XS Digital Cinema 2.1 system. Any other device can connect just fine including all of my previous iPhones and Android devices, but my new iPhone 6 will not keep the connection. Strange because the iPhone 6 will connect and work perfectly fine with my Plantronics Voyager Legend and my JBL Flip bluetooth. What happened guys, Mr. Jobs passed and you all forgot how to do proper QA? This type of foolishness is expected from Microsoft, not Apple.

My speakers won't work on my new computer with a Soundblaster live! 24

When I was in college, I bought a Gateway computer that came with with Boston Acoustics speaker model BA735.
Recently, I bought a new Dell computer with the Soundblaster Li've! 24 bit and my speakers won't work. I have an old set at my house that works fine, so I know the card isn't broken, but I'd prefer to use my own speakers.
I don't know if I have to download drivers or change settings or what, but this is a pain. I have found some of the same problems posted, but they are usually involving a gateway computer, so I don't know if I can download gateway drivers for my Dell computer, I'm not very good when it comes to these things. Any help you can give me I'd appreciate.

HI,
In most cases this is about the Internet Speed or the portion of it your computer gets that iChat can see at the moment it tests the speed during it's launch process.
That is to say that as you start up ichat it tests the speed it can see.
this can be effected by other computer doing a download and "taking" more of the Bandwidth or rather leaving a smaller amount for your Mac.
The same is true if your computer is already doing a download or using the Internet heavily.
Of course at that moment your ISP could also have cut the speed you get.
If you launch iChat and go to the Video Menu > Connection Doctor what does the Capabilities tab say ?
This may have red crosses against some items.
Also check iChat Menu > Preferences > Video Section > Bandwidth Limit
This should not be set at 100kbps fro Video chats.
Have you tried restarting the computer ?
6:54 PM Friday; March 30, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

My external speakers won't work

my external audio speakers won't work for any apps or videos on my iPad 4th gen (wifi, OS 6.01) It does work for music howevever. I have tried the reset with holding down the home button and power button simultaneously and that worked once. It won't work a second time. How do I fix this proble permanently?
Janice

Please identify your notebook/pc .
Look at the base/rear/side of the notebook/pc at the barcoded sticker.
Post item numbered 2 on the following example of an HP notebook's barcoded sticker. Your barcode may be slightly different but will still have the important imformation needed for us to help you.
###Do not post the serial number as it is personal information.###
Post the installed operating system version ( and whether it is 32 or 64-bit ) and whether the CPU is an AMD or Intel product
Not posting all of the information as requested will delay our responses and slow troubleshooting of the issue that led you to author a thread.
Is your notebook/PC still within its warranty period?
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

HT5278 i did this update and now the volume on my phone doesn't appear when i push the buttons on the side of the phone. occasionally i see them, but my speakers won't work for playing videos or music either. it does ring when i receive a call though! ne1

i did the ios5.1.1 update and now the volume on my phone doesn't appear when i push the buttons on the side of the phone. occasionally i see them, but my speakers won't work for playing videos or music either. it does ring when i receive a call though, and for my alarm. ne1 else had these problems?

I have had this happen to me on 3GS, 4 and 4s. Usually the solution is one of the following:
1- If your volume indicator says headphones even though they are not plugged in, then:
Stick your headphones into the headphone jack and then remove quickly.
2. If that does not work Power your phone off. Then when restarting Reset the phone by pressing the home button and the power button at the same time until the apple logo appears.
3. Make sure you have not chosen to send audio to an Airplay device such as Apple Tv.
Hope one of these works for you

External Optical Speakers won't work on my G5

I have a Power Mac G5 running Tiger 10.4.11 and Logictech 5.1 Dolby Surround Sound Speakers. I had them setup with this system a few years ago and then upgraded to leopard and compatibility was fine. My HDD recently died and I lost my leopard disc so now I'm back to Tiger since that's what the backup discs are. Now that I got a new HDD and loaded the software the speakers won't work. The speakers themselves are fine. I can use the remote to test each speaker which sends pink noise to each one. That proves the connections are fine and the speakers aren't bad. I checked the connection to the optical port in the back of the tower and it is lit up red so that's good. I tested the speakers playing music and playing a DVD and neither worked so it's something to do with the computer not recognizing them. Headphones work just fine with it. In the Sound pane under Digital Out it says "The selected device has no output controls". According to the help tutorial it says I should see the speaker in the System Profiler, which I don't, but it doesn't go further into 'if you don't see them'. Anyone know other options I can try?

Anniefb1 wrote:
I have a macbook pro retina which doesn's have an optical drive. I have bought an optical drive. When I plug it in and put a disk in I can hear the disk spinning and the light comes on but nothing happens on my mac. It doesn't seem to recognise it. Any suggestions?
Just had that happen to me.
First, run Disk Utility and see if the SuperDrive (it is an Apple SuperDrive isn't it?) is listed. Is the disk you inserted shown? If not, hold down the option key and click the Apple menu - choose System Information and when that shows up, choose USB. See if it's listed there. If it is but neither the drive nor the disk you inserted appears on the Desktop, the side bar of the Finder window, or Disk Utility, return it for a refund (if it's within 14 days of purchase) or a replacement. That's what I had to do a few hours ago and the replacement works as it should.
BTW, if you want the disk you inserted back, and pressing the trackpad as you reboot doesn't eject the disk, as a last resort run Terminal and enter (copy and paste the following)
/usr/bin/drutil eject
to try to force the disk to eject. It probably won't work (it didn't for me) but if it does, at least you get that disk back.

My laptop thinks there are headphones in at all times, such that the speakers won't work, how do I fix this?

My laptop thinks there are headphones in at all times, such that the speakers won't work, how do I fix this?

Thanks but that did not work. Details: when I don't have headphones plugged in, the volume won't go up or down and it also displays a circle with a line through it meaning it's not working. When I go to settings and look at my audio output, it only says headphones, even if no headphones are plugged in. I have tried inserting and removing headphones many times, also tried poking the inside of the headphone jack with a stripped Q-tip, and nothing works. Something inside the jack that senses headphones is not sensing the lack of headphones.

Bluetooth speakers won't connect with new Macbook Pro

I just sold my Macbook Pro (mid 2012 release) and purchased the brand new lighter, faster Macbook Pro Retina display that was just released a couple of weeks ago (Mid 2014).
There are a host of things this new Pro can't/won't do (which I didn't know upon purchasing it), but my question right now is: why won't my bluetooth speakers (which worked great with my other Macbook Pro) properly connect/work with my new one? The bluetooth recognizes the speakers--it says they're there in the bluetooth set up--but they don't work, nor do they show up in my sound options (In my system preferences, only the internal speakers are listed as available output devices). Why would they be visible but not able to be connected?
Is there a fix? Can I get my bluetooth speakers to work? Or are these more things (along with my Apple Remote) that I have to scrap?
Thanks!

Me three. Does not work at all, extremely frustrating for an educator who relies heavily on this technology

External speakers won't work

The only time I can listen to music is through my Bluetooth. The external speakers don't work on my 4s. I have to start playing the song and in the lower right hand corner of iTunes it give me the option to switch between my Bluetooth or Dock Connector. When the Bluetooth isn't connected I get nothing. I've looked at every setting possible and even compared the settings to my husbands 4s. What should I do?

Andrew Miller6...
Are you shure that you connected it to the "headphone port"?
That is the sound out port, as the other is an input port for a microphone.
Other than the obvious maybe it has some incompatable tip on the jack. Test it with a known good set of headphones.
...Ron

MacBook built-in speakers won't work

Anyone else have this glitch? The internal speakers worked fine at first, but would not respond at times when I plugged into, then unplugged earphones or line-out from the headphone jack. If I shut down and powered everything down with nothing plugged into the earphone jack, then started up fresh, the internal speakers would work, until I plugged and unplugged into the headphone jack, at which time the internal speakers would not respond again. Now even that has no effect. Presently, the internal speakers will not work at any time, except for the orchestra chord at startup-- no sound (including alerts), no graphic or effect when pressing volume up/down keys, no indication of on-board speakers in System Preferences>Sound, volume indicator in menu bar grayed-out, mute key flashes speaker symbol but not "on" or "off" when pressed, all that with nothing plugged in to headphone jack. But sound works perfectly through headphones or line-out. This must be a software glitch... I have installed the latest software and firmware updates, to no avail. I tried the suggestion from another post: log out, log in to another account, check sound, log out and back into administrator account. Didn't work. Tried the suggestion for a slightly different problem-- booted GarageBand, mucked around, quit... no effect. Somebody help, it's a shame to lose those pretty decent on-board speakers on my otherwise perfect Macbook!

i actually stuck a match up the jack while my macbookpro was on, and after a second (literally) of fiddling, the internal output worked fine again. so i suggest to anyone with these problems to just shove something up in the jack and fiddle for a second or two. no need to send the computer in.
same symptoms... red light (from the optical output jack), no system preference to change to internal speakers (even when you've got nothing plugged in).
tibook g4, mbp 2.0 Mac OS X (10.4.9)

My iPad 2 speakers won't work anymore and neither do my headphones. The sound used to come out of my speaker scratchy, but now I have zero sound either way. Please help me.

So my speakers and my headphones don't work. Neither give out sound. I had a crackle in the sound from the speakers about three weeks ago and the headphones worked. Now maybe a week or two ago I have lost all sound. Please help

You may have dust or a small object in your headphone jack. You can purchase cans of air from computing stores that can clear any dust that may be causing the problem. If that doesn't work then a larger object may have damaged part of the jack at which point it would be advised to visit your local Genius Bar and see what repairs they can offer. Try not to insert any other objects especially ones with sharp edges into the jack as this often creates further damage. Hope everything is working again soon.

Upgraded itunes speakers won't work

I upgraded my itunes and quicktime and now my speakers have stopped working.

One other item that may be of interest:
In the sound preferences under Output there is only the option of Internal Speakers. Perhaps this was done by another program that was updated?
When I ran the update I believe there were about 5 items, including iLife stuff. **** I wish I would not have run this update!

Bluetooth speakers won't be detected by ipad 2

Idk what is wrong. I just got a Bluetooth speaker and my ipad won't detect it. My blackberry does but the iPad doesn't!
Please help

Hi @lori25,
Welcome to the HP Support Forums!
I understand that you are having an issue connecting your Bluetooth devices with your HP Pavilion dv6-2170us Entertainment Notebook PC. I will try my best to help you with this issue.
Here is a document for Fixing Bluetooth Problems, that explains how to troubleshoot Bluetooth devices.
If this does not work, below are some more steps you can try.
Steps for Bluetooth
Step 1. Go to device manager
Step 2. Right click on "Bluetooth Peripheral Device" that you want
Step 3. Select "Update Driver Software..."
Step 4. Choose "Browse my computer for driver software"
Step 5. Choose "Let me pick from a list of device drivers on my computer"
Step 6. Select "Ports (COM & LPT)"
Step 7. Select "Microsoft" at "Manufacturer" list
Step 8. Finally, select "Standard Serial over Bluetooth link"
If you are still unable to pair with a Bluetooth device try the following:
Step 1. Search for "Change device" in the Windows 8 Start menu.
Step 2. Click on where it says Change device installation settings.
Step 3. Select the No, let me choose what to do option.
Step 4. Check the automatically get the device app option
Step 5. Click Save changes to save the settings you just chose
As well, you can try this
Step 1: Go to RUN (Windows Logo + R) and type “services.msc” and Enter
Step 2: Now find “Bluetooth Support Service” and double click on it
Step 3: Now click on Log On Tab and Type in "Local Service" without quotes
Step 4. Click on “This Account”
Step 5: Now remove any passwords leave the password field blank
Step 6: Underneath the upper left title should be a hyperlink "Start" Click it
I hope this information helps, please let me know how it goes.
Good luck and have a great day!
I worked on behalf of HP.

IPhone 4 built in speakers won't work

All media on the phone won't play sounds through the built in speakers but when I plug in the earphones I can hear it. When I connect the phone to the pc and it sync to iTunes and disconnect the sound comes back but after a while it just goes again. The Os is up to date. Could some one help me out. Thanks

If you are still having the problem, take a look at the AirPlay icon to the right of where the volume slider is supposed to be. If it gives you the Play Through Dock Connector option, then you'll need to clean the dock connector. you can do this through several methods including using a business card or clean cotton swab dipped in electrical cleaner or alcohol, or pugging and unplugging the actual dock connector and juggling slightly (careful) and blowing or using canned air to try to clean out any debris.
The problem is tha that the iPhone thinks that it is still connected to the dock. A similar problem can happen witht he headphone socket.

IPod touch speakers won't work

The volume slide bar shows up and the buttons on the side of the ipod work, only with headphones though. When headphones are not in, and i play a video on youtube for example, there is no volume bar and the side buttons don't work. there is no sound that comes out. when i go into settings, i can adjust the volume, but the ipod still won't make noise. I also don't hear a noise when I lock and unlock the screen. I believe it is a problem with the OS, but I'm not sure.

so has anyone solved this problem? It is happening to me too. No sound on the speakers even though the volume is at full blast. The sound comes out of the earphone though

Bluetooth speakers problem: srs-btm30 speakers won't work

Similar Messages

Maybe you are looking for