BLUETOOTH TROUBLE ON MY 8520

HI,
I AM HAVING PROBLEMS RECEIVING PICTURES ETC FROM OTHER MOBILE PHONES VIA BLUETOOTH BUT I CAN SEND THEM?
I CAN PAIR UP WITH THE OTHER PHONES BUT WHEN IT STARTS TO CONNECT IT SAYS 'CONNECTION FAILED'
ANY ADVICE OR HELP??? THANKS!

Hi and Welcome to the Forums!
See this KB:
KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones
Substitute, in the KB, the appropriate instructions for your other device in place of the KB section for the sending device. Do not skip the "Receive Using BT" step on the receiving BB...nothing will transfer if you do.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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After Bluetooth Mouse connected with the transciever on board, the mouse cannot work smoothly; while it connected with its own transceiver, it's OK.
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Discription in detail:
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