Bluetooth troubles.

My Macbook Pro bluetooth has been erratic for a while, needing frequent reconnection with wireless mouse and keyboard (both peripherals are Mac), and now mouse has lost most functionality (no gesture response). Have tried several Apple mice, none working properly. Any thoughts?

For the information of others who may have this problem:
I took my Macbook Pro in to an authorized Apple service provider, after failing to solve the issue by resetting PRAM and SMC, and seeking telephone help from Apple (I don't live anywhere close to an Apple store, so that wasn't an option).
In this case, the fix seemed to be checking the connections for the bluetooth card inside the laptop, which must have come loose and were causing intermittent function (and finally, failure) of bluetooth. This requires opening the back of the laptop, then disconnecting and re-connecting the 4 snap-on contacts. I'm thinking this isn't something you want to try at home, unless "home" is at the genius bar. The tech told me that if this mechanical fix did not work, the next thing to check would be the bluetooth antenna, which is a more involved process as it's integrated with the display, apparently. Fortunately, it didn't come to that.
So far, bluetooth is still working fine after a week – however, I wouldn't call the whole system totally reliable, as my keyboard and mouse still lose their bluetooth connection fairly frequently. At least now I can usually reset them with a couple of mouse clicks or taps on the space bar.
Hope this helps someone else avoid the frustrations I've been through lately!
Cheers, Silk Q

Similar Messages

Vaio SA bluetooth trouble

I am having trouble getting my Vaio VPCSA3AFX to discover anything bluetooth. My other devices discover each other, but I can't seem to get my vaio to do the same. I am trying to connect by: Devices and printer > add device ... NO LUCK I have reinstalled the drivers, updated the drivers... NO LUCK restored to factory.. NO LUCK when i right click on the computer icon in Devices and printers > Bluetooth settings > Hardware tab > ..There's no hardware listed however in device manager everything seems to be all well and good. p.s I had to do a factory reset due to video driver problems, bluetooth was working fine before Also I am using windows 7 home premium 64 bit

Hi dominicevans123!
Welcome to Sony Community!
Sorry to hear the issue. Were there any changes on the laptop before the issue started? Let's isolate the issue. Kindly follow the troubleshooting guidelines here:
Power cycle - Shutdown the laptop and remove all peripherals -> look for battery off button on the bottom of the laptop -> press and hold the button for 5 seconds. (You can use a safety pin)
Reset BIOS
Re-install Bluetooth driver in Device Manager. -> Start -> Device Manager -> Look for Bluetooth (sometimes under Network Adapters) -> Right click and choose Uninstall (DO NOT DELETE) -> Restart the unit -> Driver/s will be re-installed.
Uninstall Bluetooth Driver -> go to eSupport and download the driver -> You may also download the updates
Run Windows update and Vaio update
Set Bluetooth to Automatic in Services - Start -> Run -> Type "services.msc" -> Right click all Bluetooth -> Properties -> on Startup type, select Automatic -> Apply, then OK. -> Restart the laptop
Hope these help.
Best regards,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

Bluetooth Trouble With Mouse and Keyboard

Symptoms of problem: Message indicating that mouse is not connected. Mouse becomes inoperable.
Related clues:
After selecting "Browse Device" from the Menu Bar, Bluetooth icon, drop-down menu, the mouse is listed in the Browse Device window...the keyboard is not listed. The message "Searching for Devices - 0 Found", followed by "Found - 0 Devices" appears every few seconds.
When the Bluetooth icon in the System Preferences is selected, both the mouse and the keyboard are shown to be - On, Discoverable, Paired, and Connected.
There would seen to be nothing interfering with the signal, although I did enable a new 1.9 GHz wireless phone system just prior to experiencing the Mouse trouble.
???

So the first thing that I would do is disable the phone system and see if the issue goes away. If it does you most likely have your answer to the cause. However, BT is supposed to be confined to the license-free ISM band at 2.402-2.480 GHz which would seem to be well away from the phone's frequency.
Dah•veed

Bluetooth trouble in yosemite

Having trouble to get my remote trackpad and magic mouse working properly!.. Only basic funktions but it can't find the trackpad in bluetooth assistent and vill only work slowly and no wrightclick (ctrl/click) same ting with my magic mouse tried to reset the SMC and the PRAM and removed bluetooth.plist and still not working..
it worked fine before upgrade to Yosemite..... Anyone got a fixx ore do i need to reinstall Maveric.. I have 2012 Retina Macbook Pro 2.66Ghz 16Mb ram 512Gb HD
Tacks exuse my bad spelling Im swedish !! ; ))

Me too!
I've posted elsewhere about this issue too.
Cannot get Yosemite (10.10.1) on my MacBook Air and iOS (8.1.1) on my iPhone6 to connect via Bluetooth (for AirDrop).
Won't retype the details that I've already posted on other threads.
I am new to these forums, and wonder if Apple systematically watches these threads to provide fixes to problems that many people are reporting.
Very frustrating that no fix is available for this basic operation.

Bluetooth trouble discription of T61p 8889AV9

After Bluetooth Mouse connected with the transciever on board, the mouse cannot work smoothly; while it connected with its own transceiver, it's OK.
Mouse: Microsoft Wireless Notebook Presenter Mouse 8000, no password
       Driver: Microsoft Intellipoint 6.3
Bluetooth on board:      additionally connected with a PDA Phone,dopod P860, Windows Mobile 6.1
                         with the newest driver from Lenovo
Operation System:        Windows Vista Ultramate SP1 (Updated), ThinkPad T61p8889AV9
Discription in detail:
     1.Mouse cannot work while no Bluetooth icon located in Task Bar. It sometimes occurs after startup.
     2.If the mouse is re-connected, its locmotion keeps smoothy.
     3.If the mouse isn't re-connected, its locmotion cannot keep smoothy after several minutes.
     4.If the mouse is connected with its own transceiver---Microsoft Transceiver v 3.0 for Bluetooth, it work well; but control pannel shows this device has some malfuctions---This device cannot start up(Code 10).
     5.Bluetooth stack COM Server stop while pull out its own transceiver.
Guess: There is some trouble in the driver program of Bluetooth on board.

Tech. Support told me to send my laptop to them after too much of my time wasted. They were trying to make me install the Thinkpad Power Manager software and driver once again. They even said it was normal if your laptop shuts down after a few minutes or hours in sleep mode which is completely stupid unless the battery drained off and that's not the case.
And what's more important, my laptop was working faultlessly until I sent it to them for service. Then they changed the main board but they broke my LCD screen and caused the problem with Sleep mode. So I had to send it back, they changed the LCD with a 2005 HT14P12-100 when I had bought it in 2008 but they did nothing about the Sleep problem. And they want me to swallow that?
Ok, they'll collect it on Monday or Tuesday because I told them I was fed up and I didn't want it like that. I don't expect they'll solve the problem but I don't want it back until my Thinkpad works like it used to do before they put their hands on it.
Lenovo Thinkpad W500 4062-2XG (+2Gb RAM from Lenovo)
Windows 7 Ultimate x64 bits
No external monitors. No conflicting software.
Latest BIOS and drivers.

HELP! BLUETOOTH TROUBLE!

I bought a bluetooth headset because I heard it would make a doog microphone for my mac mini and after I paired it it worked fine and now all of a sudden it's not working anymore. I tried pairing it again and the pairing was successful but when I selected the device in my bluetooth preferences and looked it it's status it said
Paired: Yes
Configured: Yes
Favorite: Yes
Connected: No
But right now I have my bluetooth headset on and I followed all the instructions on how to use it and when I tried using it as a microphone it didn't work. HELP!

Jrtechn-
Wow, good thing it didn't take me forever to get back to you.
New BlueTooth headset. Headset doesn't work.
Me, I'd take the headset back and get one that worked with my Mac. Of course, that wold take time out of your busy schedule.
Luck-
-DaddyPaycheck

Bluetooth trouble with Mac Pro

Hi
I have recently bought a D-Link DBT-120 Bluetooth Adapter for my Mac Pro and i am losing connection with my devices on waking the Mac Pro from sleep, both my Logitech Bluetooth Mouse and a Jabra headset. Typically I need to disconnect and reconnect the adapter before they will work again. Does anyone know what i can do to get this working properly. I get the same issues whether i plug the adapter into the front of the Mac Pro or the back of my Cinema Display which is ideally where i would like to connect it.
thanks
nick

Hi clemenbw,
Welcome to the Apple Support Communities!
In your situation, I would recommend reading over the attached article to help you troubleshoot your Magic Mouse Bluetooth connectivity issues.
Troubleshooting wireless mouse and keyboard issues
Have a great day,
Joe

PC Companion & Bluetooth troubles

I have the SE Cedar phone, i can sync with Outlook if i plug in my phone via USB cable.I want to use bluetooth to do ithis, it will work on my desktop computer but it wont on my laptop with integrated bluetooth, I click Sync and the screen hangs on "Preparation" and doesn't do anything.Any ideas?ThanksPedro

Hi @JohnnWick Does this issue continue when the device is loaded in Safe mode? http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
Perhaps you might have set smart connect, so you can try to do this: Settings -> apps -> all -> smart connect and then clear data If the problem persists, I suggest you to first run a backup of the device information like this: http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253 Try again performing a factory reset using PC Companion: http://support.sonymobile.com/gb/tools/pc-companion/ This will factory reset your phone and erase all data. You might need tocharge your device for about 1-2 hours before so the device has at least 80% battery. Make sure the device is not connected to computer or laptop and turned off (sometimes you
have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small
button near the SIM tray or on the back of the device). Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process. If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP. I hope can be useful. I'm at disposal for any question. Best Regards, Does this issue continue when the device is loaded in Safemode?

Bluetooth trouble

Hi: I just bought a Magic Mouse. When attempted to install it, it didn't work. I have installed the wireless update and have Snow Leopard 10.6.2. Besides, once this happened, my bluetooth stopped working: It is on and it recognizes devices, but they do not connect to the computer. What can I do?
Thanks

i have a similar problem pairing a Curve 9300 with a Ford Connect Van - is there anyone from RIM that can help? IS there a list of cars that will pair and is there any software or patch that can be downloaded to help pair the phone?

A88XI AC Bluetooth trouble

Hello,
I just recently finished a build with the AMD A88XI AC motherboard with the bluetooth radio, and I am having some issues with it. I have a Turtle Beach XP 400 headset that uses BT for voice communication, and every time I try to pair them together, there is an issue with the drivers and they won't pair. I've tried pairing some other things with the PC and none of them have worked, which is leading me to believe that maybe my BT drivers on my PC are faulty? I uninstalled the drivers completely through device manager, and reinstalled them multiple times with some driver update software that I have, but that has not fixed the problem. The Turtle Beach headset connects fine through bluetooth on my other PC that I have a dongle for, and onto my PS3.

Tried the latest Intel BlueTooth Driver 17.0.1403.0472 download from MSI website?
http://www.msi.com/support/mb/A88XI_AC.html#down-driver&Win8.1 64
and also the latest driver 17.13.11 from Intel website
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3714

TS3018 Bluetooth trouble with iPhone 5

My iPhone 5 with iOS 6.1.4 is not connecting to the Bluetooth device JBL Flip portable speaker. Any solutions?

You should really start your own topic since this one is about a video recorder.
In your new post list the make and model of the speaker you are trying to connect with and what you have tried so far.
Sorry, wrong Flip. Is yours a JBL? Is it in discoverable mode? Do you have another device paired with it?
Message was edited by: deggie

HT204387 Bluetooth trouble

Can not connect to Bluetooth at all iPhone 4.

Again:
"TO what are you trying to connect.
Iphone supports bluetooth for stereo headsets/speakers, telephone handsfree devices/headsets, some keyboards, some peer-to-peer apps from the app store, and internet tethering where provided by the carrier.
Otherwise, it will not connect to any computer/phone/device.
If you are trying ot connect to a compatible device, then you can try turning off bluetooth, then turning it back on.

6125 Bluetooth trouble

Hi,
I have a 6125 and I can't link it with the BH-200 and BH-202 (bluetooth headset): the phone just don't find the headset in search mode.
Can anyone help me?

The model of headset is BH-200 and BH-206...

Bluetooth trouble on MacBook, Blackberry involved too

This is a complete mystery to me...my bluetooth application is no longer fun ctioning. Network port configurations do not recognise the bluetooth hardware. I checked the Apple hardware menu and could not find my bluetooth hardware. I don't remember doing anything to remove or disable whatever bluetooth hardware was in operation. I had been having problems with the bluetooth function ever since I bought a Blackberry but I was able to send pictures from the Blackberry to the MacBook but not vice versa. The only thing I can think I have done recently is activate the fax function. Can anyone help?

yes, I did download those software updates...any suggestions about how to sort it out? I was having enough problems using my Blackberry with the MacBook - I bluetoothed my address book from the BB to the MacBook and I've managed to bluetooth pix taken on the BB to the MacBook but MacBook can't bluetooth anything to the BB.

Bluetooth trouble when conect to my mouse

Hi ,
i have a G510 Model 20238 by using win 7 (64 bit) an i can`t connect to my microsoft sculpt comfort mouse.
The bloutooth driver are still installed. What can i do?
Sorry for my stumbling english because i`m from germany
Greeting from Berlin
Fairy1962

Run the fixit and then follow steps from below link from below link:
http://go.microsoft.com/?linkid=9740816
If this does not resolve the issue then try below methods:
1. Remove and then reinstall the device:
Click the Start button, click Control Panel, click Hardware and Sound, and then click Bluetooth Devices.
Select the device that's not working, and then click Remove.
Click Add, press the reset button on the device (or make it discoverable), select the My device is set up and ready to be found check box, and then click Next.
If the device is not found, repeat the previous step. When the device is found, select it, and then click Next.
Follow the rest of the instructions in the wizard.
2. Make sure the device is turned on and that the batteries don't need to be replaced.
3. Make sure the Bluetooth adapter for your computer is attached and turned on, and that the device is turned on and discoverable.
4. Make sure that you installed the device using the correct program. If not, reinstall the device.
To do so, follow these steps:
Connect a wired keyboard or mouse to your computer.
Click the Start button, click Control Panel, click Hardware and Sound, and then click Bluetooth Devices.
Click Add.
5. The device might be out of range of your computer, or too close. Try moving it closer or a little farther from your computer.
If these above methods do not resolve the issue then re-install Sculpt Comfort Mouse drivers from below link:
http://download.microsoft.com/download/F/4/7/F470FE38-7D5E-4BE2-BCA1-E333C28027A0/MouseKeyboardCente...

Bluetooth troubles.

Similar Messages

Maybe you are looking for